Lindsey showed us several different options that fit our needs and the pricing was straight forward with no smoke and mirrors. Lindsey was very knowledgeable about all the products we asked about and showed great enthusiasm throughout the whole process. We couldnt be happier that she was the one that helped us. Honestly we spent more than we had planned to but we really liked her and she made the whole process easy. Thank you Lindsey you were great!!
I dont leave too many reviews, but I had such a good experience that I had to leave one. Rico was so kind and helpful. He went above and beyond to help me find the perfect couches for my family. We bought some of the couches from the back and he told us exactly when to come to get the best price. Sure enough he was right and we found some great couches at a great price. He went out of his way to show me what cords I need to buy from Amazon. He did not have to do that., he could have just sold me the expensive ones from the store. I can tell that he truly cares about his customers. For this reason I will be back and I will tell all my family and friends about this place. This is how everyone should treat their customers. Thank you Rico. You deserve a raise!And Home Zone is blessed to have you.
Everyone at Home Zone is very friendly. My girlfriend and I loved the atmosphere, and the vibe everyone gives off. We would like to especially thank James Williams for helping us in purchasing furniture for our new home. Keep up the good work! We will definitely recommend HZ to anyone looking for great deals and and easy shopping experience.
Hands down a better buying experience than Home Zones competitors. We tried going with a competitor for a bedroom suite only to be lied to and given the run around for months. Once we finally got tired of it, we cancelled and went to Home Zone where we were helped by Daniel P. Daniel did a great job helping us get what we needed and was honest with the timeline to get our furniture. HZ even gave us weekly updates via email and text as to the status of our delivery, the other guys made us call and then place us on hold. Buying experience, customer service, delivery and quality of furniture from HZ has been great and we highly recommend them!
Excellent service from Daniel! He greeted us and explained a few sales going and allowed us all the time we wanted without hovering. I hadn’t really thought about buying a couch but just fell in love with one. Daniel helped us out and I ended up with the couch of my dreams. I will be back and asking for Daniel!
James and James were both super helpful and super friendly and super understanding to my needs. Some of the furniture I wanted was out of stock but they were both completely honest with me and wanted nothing more than for me to be pleased with my purchase. I would highly recommend shopping here and of course ask for James. You will not be disappointed.
This Home Zone location helped us with all our Furniture needs. The staff was very friendly and welcoming. Austin was who helped us pick everything out and he did a great job. We will come back here if we need anything else!
Liberty was so amazing and helpful picking out a sofa set. She took the time with us and did not get annoyed while waiting for us to make a decision! Did I mention that she stayed longer to help us get a set because we travel from out of town and made sure we went home happy. The store was also beautiful inside. Really clean and decorated beautifully. If your searching for furniture, this is the place to go! Great prices as well.
Austin was awesome and helped us find everything we needed while also assuring us that items would be delivered in a timely manner. He really kept his cool and was incredibly helpful while we were stressed out about a time crunch. There were no matching bed frames and dressers with mirrors in stock, but Austin was able to help us find a few pieces that went well together. Overall a very pleasant experience thanks to Austins knowledge, compassion, and respect.
Awesome store! Very helpful staff & you. Pull wander around for well over an hour, so so much to see & the prices are great!!
I went up there to just look a round for new furniture. James Williams was the person who helped me out big time. Look at my options in prices and color narrowed it down to the best options. I appreciate the great customer service and friendly attitude.
Shane did a great job of helping me out with a table and sectional! Was very informative and kind! Would definitely recommend him to get help from! Thank you so much Home Zone!
Great customer service and price!! Very friendly staff! Got great couches with an awesome price. James Williams was amazing!!! Will definitely ask for him again
Home Zone gave me one of the best experiences Ive had at a Furniture store. It was easy. It was pleasant. It wasnt pushy. We laughed, we joked, and picked out the perfect piece for my house. I was even given a specific date in which my furniture would be here and they are sticking to the timeline.
Ryan was very nice and helped us find exactly what we were needing. He knew the products and discussed various options. Love the no pressure store.
Mr. Adams Rocky gave me outstanding customer service. Hewas never in a hunh. He
Great place to buy furniture got great deals on real nice quality furniture also
Daisy was very helpful in helping me select a new chair. She was able to get a chair from another location and arrange delivery. Daisy was very helpful
The sales rep (Justin AM) was outstanding. He was very knowledgeable about the items. He was willing to go the extra mile to help you out, especially if you were looking to stay within a price range. Patient and helpful.
There was so much to choose from. I found everything I was looking for. The service Lindsey provided could not have been better. She was patient with me and excited to help. It was a great experience. I left much happier than I was when I walked in. I cant wait for everyone to come see my house with all the charm and character my new furniture will bring!
It was my first time buying furniture and Daniel Perez made it a very pleasant experience and was very informative. He helped me find great pieces that are perfect for my house.
I have bought furniture from here 3 times (I think I need a new set every time I move lol) and it has all been GREAT quality!! But nothing matches the amazing customer service!! I always feel so welcomed and never pressured when I go here. ALSO, the interest free financing gives you a ton of time to pay it off, Ive never had to pay an interest rate here! Its so nice!! I absolutely recommend them over any other furniture store in town!!
Been there 3 times in the last 6 years and each time was great. The last two were within the last 4 months and Liberty helped us both times. She was wonderful! Attentive, knowledgeable, and friendly. 5/5 amazing!!!
James H. was awesome at helping us find what we needed. No pressure and real laid back. Made the process so easy, will be returning for more purchases in the future!!
Daniel was very helpful. Outstanding service and very Knowledgeable.
Friendly and helpful staff. Every time I go I find exactly what I’m looking for with the prices I need.
Miss Daisy did an awesome job helping us choose the right style furniture for our home. She was friendly and helpful.
This is my third time in the store to buy some furniture. Justin has been extremely helpful each time. He is awesome to work with and is one of the first to greet you with a smile. Excellent job!
Pretty fair prices, decent furniture. Staff is friendly. Not too overwhelming like some other places. If I had 1 recomendation it would be to add free in town delivery. Most places already offer it, $99 delivery fee is a little steep. Other than that Ill still do business with them.
Daisy was wonderful to work with.. Not pushy at all… but very helpful and knowledgeable
I was dreading looking for furniture and I wanted to get my Mom a recliner for her tiny home and we went in and told Rocky want we wanted and he took us to the exact recliner we were looking for! It was short, simple and fast service! I recommend Rocky! He knows his stuff and is friendly and helpful! It was a great experience!!! He made is quick and simple! Thank you Rocky!!!
Austin was great working with all our furniture purchases. Everyone was very helpful. Definitely a great experience!
Lindsey met us at the door when we walked in. We told what we were looking for & she showed us around the store. She didn’t try to oversell us with anything we didn’t come in for. Very pleasant young lady. The store was immaculate.
James H was really helpful and knew exactly what he was talking about. Will definitely recommend and will come back for sure
Daisy did an excellent job helping us find the perfect chair! Great customer service.
Justin was great. He seemed to really care about the customers and not just the money. He talked me into buying what I initially wanted for cheaper instead of the expensive thing my mom really wanted me to get.
We had a very good salesman named Austin. I appreciate not being pressured and he was great at making me not feel that way at all.
James H. is the best thing to ever happen to Abilene’s HomeZone. He helped us out tremendously with our furniture purchase and got us just what we needed, all while smiling and carrying a GREAT attitude!
Daisy helped me & my wife, she was friendly & very helpful!! Definitely will be using her the next time we stop in!
James H. was a great help and we will be coming back to buy more furniture from him!
Justin he was amazing I just relocated to Abilene, I needed to furnish my home Justin was very caring he listened to my wants and needs . Justin patience and expertise I was able to purchase furniture from my new home thank you Justin you Rock😍
In short terms:Home Zone is my place to shop now. Their customer service is superior, and their furniture wonderfully made.As I continue to furnish my apartment, I will turn to this company first before any other. I definitely Recommend.In long terms:As someone who is very critical of customer service, I have nothing but great things to say about Home Zone here in Abilene! I went in with a few ideas of what I wanted in mind, and Ryan pointed me toward a few selections that fit my very specific wants. When I had questions, he was very present and kind, and he was very attentive and quick to check in in moments where I hovered by something longer than a few minutes and offer to answer questions I may have had.And he managed to do so without coming across as overbearing or pushy. In fact, I was very impressed with his ability to sense when I wanted to shop alone and when I was genuinely unsure about something. I felt very confident in my choice thanks to his ability to let me consider what he said while giving me full choice in the matter without any pressure to buy in the moment.The GM - I believe she said her name was Elizabeth - was also very kind in her greeting, and stepped back to let the salesman be front-runner in my search for the couch that would best fit my space. I appreciated getting to see who was managing the team that was overall very kind - even the members who were not my salesman.Not to mention that the deliver was offered to take place only FOUR days later! Had my personal schedule been more open, Id have jumped over that delivery date in a heartbeat once I knew what Id wanted. That being said, I got it within the seven day promise - unlike other local stores in the area - and the couch is in perfect condition! The delivery team was very quick and neat, and very kind upon their entry and leaving.
Great store with a great selection of furniture. Loved that they had a kids room for them to relax while the parents shopped around. The prices were fair...not cheap but not too expensive. Overall a really good experience.
Our salesman, Rico, was outstanding. He answered all our questions and concerns. The delivery men were also outstanding.
Justin was fantastic! Always on top of our needs and not pushy! Fantastic customer service
Very helpful staff! Great selection of show room furniture. Can deliver. Can order and have in Abilene within a week.
Great Prices. Justin helped me! Really appreciated his assistance and service. Great customer service!
Justin was super helpful. He was very welcoming and gave my husband and I lots of space when picking our furniture unlike other places where it feels like they’re breathing down your neck.
Went to homezone in search of a brand new sofa set and was immediately greeted by Devin Cajas! Ended up finding a great deal for a full living room set off the floor for a great price! He was very fast efficient and great at his job! For any future purchases HomeZone is where i’ll always go!
My husband and I went to Home Zone today to purchase furniture for our house. We had just moved from California and found Home Zone Furniture on line. As soon as we walked into the store, James came up to us and was very friendly and welcomed us. He gave us space, while we searched for what we wanted. He helped us with purchasing a dining set for our kitchen, a bedroom set and a living room recliner.He was very professional and friendly. He made our day!!
Daisy was very helpful to us! We found a great coach thanks to her!!
So far its amazing! I hate pushy sales people, but Lindsey Cervantes was so awesome! She really listened to me and had helpful input. I did not go in with the intention of actually purchasing today, only wanted to see what was available. I ended up buying a sofa and loveseat that I love! Financing was super easy and hopefully delivery wilk go just as well.
We had great customer service at Home Zone. Daisy was excellent at helping us find what we needed.
Mr Justin McClain has provided 10/10 service again. He is soooo helpful every time I come to Home Zone!!!!
The staff gave us room to look around and see what we liked. If we did have any questions they were right on it. No hesitations. All in all a great experience and friendly staff.
Shane help with the purchase of a couch set! Real helpful abs informative! Recommend his help!
Justin was great!! He was able to help me find the perfect fit for our living room! In and out. Thank you, the rest bow tie was the sale 😃
We shopped several places and looking to replace some of our furniture for the new house. We finally choose Home Zone because of the prices, atmosphere (zero pressure sales), and awesome customer service. The associates here are very friendly and are ready to answer any of your questions. Our sales person was Jordan and he helped our son get his own financing and furniture. He did this while talking to him with a common interest of my son. This made the shopping experience even better. Thank you for the great shopping experience.
Daisy is so great!!! Thank you for helping my store with their barstools! You rock!
We bought a queen size bed and mattressAt Home Zone in Abilene,Texas.Shane was our fabulous sales person!He was knowledgeable, patient and very likable!!We had 3 other places in mind and were just looking.Instead we bought from Shane!! We liked the selection and prices!!
Austin was very friendly and helpful. Fast and easy buying experience
Home Zone in Abilene, Tex. Deserves the 5 stars . Justin is the Best salesman very polite, knowledgeable. Twice weve shopped there been very pleased n takes time to answer all ur questions.Go Justin.
Excellent customer service provided by Daisy, quick and attentive to all our needs.
Jacquelene was amazing with us last week, will definitely be returning for her service!
These guys are awesome!! If you’re interested in any home furniture i would definitely tell you to come here first!! Their customer service is by far better than i have ever received! When you come in ask for Justin, he is a very good guy and has spectacular taste! He was so helpful and wasn’t pushy at all when trying to pick something out! They all have a smile on their faces and always are happy to serve you to the best of their abilities!!! i will most definitely be back to shop here thanks to justin he help me so much i told him he can go help another person he said i am helping you he made me feel like family he is so cool i know what he is doing thanks to just i have bought new couches
Lots of in-stock inventory to select from and we found the perfect loveseat for us on clearance. =) Rocky made our purchase very easy and quick. We are so happy with our new loveseat and with Home Zone. Its our go-to place to purchase furniture in Abilene.
We had a fantastic experience shopping at the Abilene Home Zone store. Our salesman was Nick Garcia. We originally visited several months ago while we were waiting on a closing date on a home we were in the process of buying. At the time, Nick was courteous and very knowledgeable of Home Zone’s products. We didn’t end up buying that say but made mental notes to return and to give Nick our business. That particular home purchase fell through and when we finally purchased another home many months later, we returned and made sure Nick was our salesman. We ended making several purchases and credit Nick for his professionalism and patience as we shopped and asked lots of questions. His store manager was also supportive and very helpful. Highly recommend this store and Nick in particular.
Our experience with Home Zone Furniture was AMAZING! We were greeted with smiles (behind the masks) and upbeat personalities. Keith gave us space to explore the store and he did a great job of listening to our needs and making suggestions. We will definitely be shopping here again and again!
Daisy helped us while looking around, she was greatt!! Everyone there was helpful
Man, my wife and I cannot say enough about Home Zone Furniture. We visited the Abilene store and were absolutely amazed at the outstanding customer service we received. A salesman named James Williams greeted us at the door, answered any questions we had and made us feel at home. A short time later we were greeted by Assistant Manager Daniel Perez, who checked on us while we were looking at a bedroom set. Daniel was an absolute class act and super helpful during the purchase process. He knew every single detail about the furniture and he made buying easy. Daniel also took us to the mattress collection and explained the benefits of each model. We had a terrible experience at another furniture store in Abilene, and after shopping at Home Zone, I can assure you that they have our business for life. Daniel guaranteed us our furniture would be delivered in 7 days and it was! The delivery guys were great and they did a fantastic job setting everything up. Thank you James, Daniel and the Home Zone Team!!!
Daisy was really sweet and a great help with picking out a bed!
Great store! Got my furniture for my new apartment from here and got it at really good price! Shout out to liberty and the whole team there!
I was helped quickly eventhough the store was packed for the Memorial Day Week. The GM was very attentive. I was on a time crunch and a budget and she showed exactly what I wanted. As far as the product Im not sure yet. Im waiting on delivery. But, if its anything like their customer service, Im not worried.One more thing, the store was beautiful and very clean.
Best experience here!!! Gotta give it to my girl Daisy!! Definitely recommended!! Five stars!!⭐️⭐️⭐️⭐️⭐️
Justin was great he help me with all my furniture he was so nice in knowledgeable about his furniture i will be shopping with him again he is the best salesman i have every seen and he was very nice dressed very well great person
If I could give more stars, I would. From the first time we walked in, we were greeted and given excellent service. Rocky was so patient with us, as we picked new furniture for our entire house. We are excited to get our new furniture. Thank you to the entire team at this location, especially Rocky!
James Williams was very helpful, relatable, and we had a wonderful experience purchasing our first couch with him. Awesome store!
Liberty was very helpful in buying my furniture. We will definitely buy again.
Thanks to James for helping us purchase our new livingroom set.
James Williams was our salesman. Extremely patient and very nice service. James explained in detail the differences between our top 3 choices.
Shane was extreamly helpful in getting my new recliner ordered. Very friendly and easy to work with.
Liberty was awesome at talking through options of furniture and running numbers for us! Will definitely be using her again!
Lindsey was very nice and professional and my wife and I am pleased with her service.
I came in just to look and Daisy was great & very patient with me! She wrote everything down for me and answered all of my questions!!
I had a very enjoyable experience. They were very nice and helpful.I walked away with a recliner and a sofa at an amazing price. (abilene Texas location)We were helped by a gentleman named James. He was totally awesome and made use feel right at home.The only down fall is that they dont deliver, but other than that it was a great experience.
Always find what we need here and love their mattresses! Shane did a great job helping us out and being patient with us!
Went in looking for a new living room set for my new apartment, was helped by a salesman name Ryan. He was very intuitive and knew exactly what I was in search of. He helped me with no issues and made my experience one to remember. Will definitely be back in the future!!
Justin helped us out and did a great job for us! Answered all our questions and got us a great deal!
Great place to shop. Love there pricing.
Shane has been a great help. We bought a new house and needed a lot of furniture for it. He’s been amazing at helping us get outfitted and answering all our million questions! Would highly recommend HomeZone and Shane for anything you need.
Very friendly staff and knowledgeable of their furniture, deals and financing. Wide selection of furniture to choose from. What I liked was they offer a way to bundle a selection of furniture for a low price and they deliver on top of that.
I recently moved in Abilene, TX and needing purchasing new set of furniture. This place was my first stop, thought I would be needing more to look and compare places but I got everything I needed here. I would like to give an amazing credit to Rocky. He helped me throughout the process in finding the right pieces. He was very patient and accommodating. Truly an asset for the company. I got all my furniture needed in this place, dining, bed and mattress and as well as the couch. Delivery was set up and delivered at the specified time all with ease. Theyve got amazing selections of pieces. Staff are all wonderful and amazing. I would highly recommend this awesome place for anyone needing furniture.
I went in looking for sofas & beds not completely knowing what style I was looking for. I was helped by a gentleman named Rocky & he was extremely helpful!He was patient in answering all my questions & while looking at furniture. I’m picky when it comes to furniture, so I’m not an easy customer, but he made me feel very welcomed & was tremendously helpful.Going back today I was greeted & helped buy another gentleman that provided the same exceptional service, but unfortunately I was not able to get his name. Definitely will be going back when shopping for additional furniture.
My mother in law Esther and I had a great experience with the team at Home Zone here in Abilene Tx.. We had to call several times to ask about different sets she was interested in then went into the office that afternoon we had spoke to 2 different sales people on the phone and another helped me at the store. They were all so helpful and informative on the dining sets we were inquiring about. The store was great and clean. They were all so friendly and quick to get to you in the store as well. I highly recommend Home Zone for anyone looking for a great deal on good furniture. We will definitely be buying more furniture from them in the near future. We really appreciate all of you guys help!! Thank you and keep up the great work!!
Justin was AWESOME!! I appreciate all his help!
James took care of me and my wife we came in uncertain as to what we wanted and he helped us through the whole process definitely made it easier I would recommend James to anyone very professional
James Williams got us everything we needed and was able to answer all of our questions. Looking forward to working with him in the future.😬
James williams did an amazibg job helping us puck out our new sofa.
Justin & James were such a great help! Went above & beyond. Definitely ask for them :)