The sales people are not pushy. They actually helped me figure out the perfect car for me. I love my new Toyota. They even sent me a gift afterwards. Didnt know they did that!
I appreciate Cole for his expertise in finding my new SUV. He was a joy to work with. Mike, in Finance, thank you for your honesty . I enjoyed working with you. I have bought my last six vehicles from Lithia in Abilene. That says a lot about this dealership and it’s employees,
One of the best dealerships in town by far!Salespeople are not overly pushy (I mean car salespeople will be pushy because that is how they make their money, but these people are not as bad as others).They sat us down, crunched all the numbers, answered all the questions, and communication was above and beyond when we purchased our van. During this pandemic, the inventory is low and there is a new precedent surrounding the purchase of new vehicles. Toyota has handled it all beautifully! Steve and Matt are some of the nicest people and kept us up to date on everything. Especially as we waited anxiously for our Sienna to arrive after purchasing it. 10/10 will continue doing business here and will gladly recommend it to anyone in search of a vehicle.
Always professional & theyre very attentive when it comes to listening to your issue or problem.
Short visit love it. Thank you !
Great customer service, very good selection of new and used cars with financing options available. Very good sale prices, knowledgeable sales personnel that will help you find the right car at an affordable price. The dealership also provides excellent maintenance and repairs services for all of their customers.
Typical car sales. I feel screwed over.
Excellent service Nd great service writer!!
They took care of us from start to finish. Even brought out coloring books for our 2 little girls to have while we were waiting. One of the quickest car buying experiences we have had.
Jeff helped me out and even gave a discount after I mentioned that money was tight.
Great location, friendly staff, and the selection of preowned vehicles isnt bad either. Shout out to 1 of the sales reps, Patrick Z. We were in/out with a signed deal in less than 3 hours & I credit that to him.
We went in interested in a specific car. Lance Dunn is our salesperson. We have been met with only the most positive experience. Hope to have a yes to our loan soon. Would highly recommend this dealership to anyone wanting a used vehicle. They have a large & varied inventory to choose from.
We bought a new 2019 Toyota 4 Runner. The salesman was will, the financial man was very good also.
Great Dealership, very friendly staff that greet you with a smile. You will have a great experience at Lithia Auto Store.
They were very helpful
Patrick helped me to get a vehicle I liked he was very helpful through the whole process I would recommend dealing with him
The staff is very friendly and helpful at Honda of Abilene. No matter what services youre getting, dont forget to get a detail. My car looks amazing and the price is reasonable!
Service was great. David made it so easy. I had an easy check in and and easy check out. I even got a copy of the inspection report. Thank you so much for the great service!
Sara is more than awesome. She has the best interest of a customer at heart, terrific personality and shows extreme knowledge of the vehicles. Its because of her I had a great experience purchasing a vehicle. I went back to see red headed Mark and he doesnt work there anymore. Thats when I met Sara whom he trained. She is WOW...one doesnt want to miss out on her as a salesperson.
I always get service done right at a reasonable price.
Although I planned to stay & wait for oil change service, I needed something more & Jeffery let me change & provided a shuttle with a delightful young lady, Hannah, home & back again. Using my discount helped too. Thanks to Lithia! Again!
Amazing customer service. Lance is the best salesman in the showroom.
Lithia is a great place to buy new or used vehicles. Also has a great service dept. They are alway friendly and place is clean and well kept.
Top service and sales staff my wife loves toyota and she will be happy
Everyone there was very courteous and friendly, made my visit here pleasant. Wait room is extremely comfortable for all adults and children. Thank you!
Fast, friendly and informative service. They always do a great job with my 4Runner.
I just flat love them, their awesome car dealership to buy from
I bought the car. The people there are more than salesmen. They made my experience a very happy one.
Bought our 2016 RAV4 here. Great vehicle and tremendous customer service here. They are quick to resolve any issues you may have.
The problem is that the employees dont care
The personnel at Lithia are always friendly and due strive to keep your auto in good condition.
They are always courteous and efficient, they had me out in about an hour.
The lady in the car rental dept was exceptionally cordial & helpful. Every business needs customer service personnel like her!
Huuum, I dont really know about brand new cars... but I got a used car. When I went back after 3 days for some abnormalities, one of the sales manager become so unprofessional to me. Be carful with deals at Lithia... they beg you to buy... they just want to sell... Once you are out of their parking lot, you are done.
It was great I love Lithia tayoga and I will probably continue to buy cars until I die .
Lithia is awesome. I went there for an oil change. Was in and out in a little over an hour.
Love it, my husband take our cars to change oil there, very professional and clean, great cust service on service, ask for David a great person.
Brought it down to two stars because even though we got into a great vehicle our daughter had to go down the street to get a better service and a better deal. Shop around before you settle for one place.
The ladies and gentlemen at lithia toyota are great go see David Brigham thats David Brigham
Maintenance department is wonderful, very courteous and efficient.
Best place for Toyota vehicles
Jimmie was great helped us so much
Excellent customer service
Was from out of town and did the overnight drop off and they had me ready to go before 10 a.m. and next morning! Shout out to Arthur who gave me this little bumblebee figurine to quiet my little girl who was very frustrated!
It went e it went very well and I
Awesome sales people.
Prices high, but efficient
Bought a certified used Camry. It had a leaking tire. We dont have warranty on tires they said. 275 dollars to replace it. They refunded me after I contacted Toyota about it
Oil change quickly
Sara McHortor THE BEST
Great service department.
Great oil change program
Overpriced but good work.
Thank you Gaven
Service was outstanding
Okay...
The best!!!
Love it
Ok
Good
Great
Tremendous option for those of us with bad credit.Sali with tremendous car