I ordered my 2021 Jeep Wrangler Altitude from Whitten Brothers. My sales consultant keep me updated throughout the process. The entire team from my consultant to the sales manager and finance manager were all exceptional and made the buying experience easy. I couldn’t be happier with my Wrangler and the experience. I’ll definitely buying all of my Jeeps from Steve and Whitten Brothers of Ashland.

Great customer service in sales and when working with the finance office. Very professional and knowledgeable team. We are VERY happy with our new purchase!This is not our first purchase at Whitten Brothers in Ashland- and it will not be our last. We have also had a great experience when working with the service team on our prior purchases at this dealership.I HIGHLY recommend these wonderful people. You will not be disappointed!

This is my second Jeep Wrangler Unlimited I have bought from Carlos at Whitten Brothers of Ashland. I traded my car in this time which they gave me more than I expected. The sales team, finance team, and general manager were all amazing. I highly recommend Whitten Brothers of Ashland if your looking for a great vehicle, amazing price, and a phenomenal experience.

Ive purchased multiple vehicles through Whitten with the latest being an ordered from factory Jeep Gladiator. Easy for me to have folks that dont try to pull silly stuff while making sure Im happy with what Im getting.Even though delivery ended up having a minor build issue, Carlos and the team will be taking care of me so I have no worries.

The purchase of the vehicle was made easy. Thank you to Carlos for being a fantastic sales representative. He was very respectful and not pushy at all. This was one of the most pleasant car buying experiences Ive had. Thank you.

We had exceptional service with the team in the service center when we had vehicle trouble and were stranded with our 5th wheel RV last week. Paul, Nick, and the rest of the team went out of their way to help us, and were extremely gracious hosts. They had us back on the road the very next day and their service couldn’t have been better. Ten ⭐️’s!

Shop elsewhere, this place will not negotiate and will also EXTREMELY lowball trade-ins. I wanted to trade a fully loaded Explorer ST and they offered $50,000. Told them thats not reasonable and went to CarMax instead. They gave me $57,000.On a positive note, Aaron, my sales person was a pleasure to deal with. Unfortunately, we didnt close the deal even though I had full intentions of leaving with a new Challenger. No blame on Aaron, but rather on his greedy financial manager.

Absolute best dealership I’ve ever dealt with buying a vehicle! Very helpful, prompt and professional! Thanks again Whitten Ashland for my Dodge Ram!

Hands down the best service experience I have had from any DCJR dealership. I wish I wasnt passing though the area and just needed an oil change because I would make this my go to spot for automotive care. 5 stars all around!

Whitten Brothers is a great dealership to purchase a vehicle from. They have a lot of new vehicles to choose from with great prices. The staff is very knowledgeable and easy to work with. Steve Reeder was the best sales person I have ever dealt with. He never made me feel pressured to buy and was very helpful in walking me though all the trucks features. He answered all the questions I had and went out of his way to make the truck buying experience one of the easiest and best I have had.

Excellent service. Brandy was a real pleasure to work with and knows her trucks. Exceptionally knowledgeable about all the features and tech. She was very professional and courteous throughout. This is what a car buying experience should be like. I’ll be going back die for future purchases and recommend them.

Just wanted to say that Whitten Brothers of Ashland Lied to me on several occasions.I stopped in to get a key code pin and was told that the information was for dealers only and couldnt be provided to owners of vehicles. That was the first one,,the second one was that the information was only provided for in shop services...I left and went to a business that cuts keys. They told me that there are other dealers to call. I called and found another dealer..Sure they said just bring proof and information of ownership. Ill never deal with Whitten again

They had the truck I wanted which is why they got 2 stars. Typical used cars sales. Pushy, refuses to negotiate fair and mutually beneficial prices on sales and trade in. Then tries to upsell additional items.

This is my second purchase from Whitten Brothers! Cathy McCarthey is a true professional, she listened to my needs and went above and beyond to accommodate.I would highly recommend Whitten Brothers of Ashland.

I purchased a 2018 Dodge Challenger this week from Whiten Bros. Ashland. It is a car I have wanted for 50 years, and with your salesman, Steve Reeder, I finally got my dream car. Steve went over every detail with me, and made sure, I knew how evey option worked. It was the most pleasurable experience I have ever had purchasing a car. It feels so great to drive the most beautiful car on the road. Thank you Whiten Bros and Steve Reeder. He is a knowledgeable and easy to deal with salesman. Thank you

This was a fantastic experience! Friendly, attentive, not pushy. Tyler was patient, took time to show me all the features and how they worked, set up apps on my phone. Very personable! Thank you

Enter the dealership and the greeting was weak, barely could hear the gentleman at the desk. Test drove a car, but did not purchase due to the awkwardness we received from Whitten Brothers in Ashland. Didnt even give us a business card... We did not feel welcome 😕Went to Nissan, warmly invited and got everything we needed😊

I brought my 2017 Jeep Patriot in for work that should be covered under powertrain warranty,( I was charged 140 dollar diagnostic fee.) They did not even look into the problem I brought the car in for, instead they told me that a rodent had chewed through the wiring harness and they would not address the actual problem until they fixed it. They told me the work would take 3 hours to complete and that they would charge me 140 dollars an hour. I said no thank you to their service and took my car to another mechanic who determined that there was no damage to the wiring harness. I tried to get in contact with the service manager but have received no reply to my messages. They also told me they would charge me another 140 dollar diagnostic fee if I brought my car back after the non existent issue was fixed. Beware

Good experience right from entering the store . Aron was patient and showed me some good cars. Would refer friends

Nick did a great job. Appreciated all the help after the sale was always available to answer any questions!

I had to buy a new truck in a short period of time, I visited at least 15 dealerships in the process. I had several salesman give me the hard sell, three even stated that if I dont buy a truck right then and there I was wasting their time. Tom Coleman at Whitten bros was by far the most professional of the people I dealt with. He took the time to listen to my needs, and rather than show me random trucks for me to buy, he picked one that he felt suited my needs best, and was a good value. Car Guru rated the truck a fair buy, far better than the other dealerships I visited were rated on their inventory. Tom brought the truck over to Ashland, and he was right, its a great truck. I had another truck I was considering at Haley near the airport, after me and a friend compared it to the Whitten truck there was no comparison, the Whitten truck was a way better value, and a way better truck. Thanks for a great experience!

Not the typical experience when buying a vehicle. Everyone seemed upfront and honest. Good friendly vibe.

By far the easiest buying experience we’ve ever had! Everyone we worked with could not have been nicer or more helpful and we love our new Jeep! We will definitely buy our next new vehicle from these guys!

I had a wonderful experience working with Cathy. She really took the time to go through all of the important things about the car that I was interested. As well as the buying process, she was really tuned in on what my needs were. Always putting my interest first throughout the transaction. Thank you Cathy! I love my Jeep and will be practicing my wave!

2 year old truck with less then 25k miles on it started having issues with engine not turning over when first starting it up. Took it to Whitten brothers twice now and both times they claim they can’t consistently replicate the issue enough to warranty a part replacement for what sounds like a weak fuel pump.This is after I have recorded several videos of it happening and it happening once at the dealership. They simply don’t want to do the labor to fix what needs to do. They act the issue is just magically going to disappear on its own.

Carly is phenomenal and a fantastic representation of the brand and dealership! I love going to Whitten Brothers! I pull in and I am greeted by my name. This is part of the reason I keep coming back. WB service department is a very reliable and trustworthy place of business!

I highly recommend Whitten Brothers to all my friends and family! I have only bought vehicles through them. I trust they have the best interest in your needs of what you’re looking for and do a very great job at delivering that! I have bought a Jeep and a Mazda through them and I have had no issues with my vehicles. The customer service has always been wonderful. Every time I called they would get back with me in the same day. I would never go anywhere else to buy my vehicles.

Best car buying experience my wife and I have ever had. From walking the lot with Cathy to the document signing with Charlie everyone was very friendly and knowledgeable. Would highly recommend!

I am so glad I found this dealership. Salesman, Nick Ellis so helpful. Charlie in finance was able to help me alot. I am now a proud owner of my Dodge Caravan. I have spread the word go here for a personal touch dealership with hardworking staff. Thanks again.

Great service from Nick Ellis and the entire Whitten group! He made us feel very well informed and gave us our time to think about it without pressure. This is our 2nd car through them and we will definitely bring all future business here!

From the time I viewed the truck on the web, the response time was quick, polite very friendly.I set up an appointment to test drive the truck and upon entering the dealership we were greeted with a very friendly staff.I was approached by Tom, I could not have asked for a better experience.We arrived at 5 and everything was completed by 7:30 driving our new truck home.I would recommend this Dealership Whitten Brothers of Ashland

I’ve been to several Chrysler service centers, and Ashland is THE best for my 2019 Pacifica Hybrid. Nick is a wonderful service manger and always goes above and beyond to resolve any issues. I’ll be coming here indefinitely to keep my van in great condition.

I just spoke to Darrah in service. I explained my car broke down a few days ago while in town for a wedding. I got a ride home from a family member and needed to get home. I told her Im flying in town to specifically get my car repaired and drop it there before they open Wednesday morning. She said they were full with appointments until the second week of May. However, since Im coming in with an emergency situation. She said theyd squeeze me in and help me since Im traveling so far. I hope the service is going to be as great as Darrah. I look forward to meeting her in person to thank her for her understanding and help.I hope to give an update and give this a 5 star review.I am giving an update and raising the stars to 5. I have to say the people of Ashland Virginia are very fortunate to have such a awesome auto dealership to do business with.First off, Im from out of state and not a local customer. They know Im not going to be a regular customer that will do lots of business there. Nevertheless, i was treated very well by every person i dealt with. Eric in service contacted me almost immediately after i posted my original review. He stayed in touch and updated me quickly in the progress of my car. I received a call from Eric with the diagnosis of my vans problems before 1030am. I was very impressed and thankful they diagnosed it so quickly.My whole experience with Whitten Brothers was nothing less than excellent. I just hung up the phone with Carly to make my payment. She was very helpful and nice.I cant thank Eric enough for making everything happen and being so helpful.I will make sure i stop for an oil change or similar service when driving by to support this business. Ill also recommend them in my many business networks.Sincerely thank you

Great Customer Service. I was skeptical at first buying a car out of state but with Carlos help, he made the experience a memorable one. My son and I flew in and they picked us up at the airport and in no time we were on the long road home. Thanks again for everything!

I totally recommend purchasing your vehicle from Whitten Brothers. Great customer service and professional staff. Ms. Cathy is the most efficient salesperson Ive ever dealt with.

This is the third vehicle Ive gotten from Whitten Brothers and its been a great experience from buying to service. Cathy was great to work with and very knowledgeable.

I lost count how many vehicles weve bought there over the years, but I wouldnt buy anywhere else. Ive been to other dealerships and within minutes Im always back in my vehicle headed to Whitten of Ashland.

Carlos is a good salesman. He help me work out a deal and gave me some good advice. He even came in on his day off to work just for the final negotiations. Also the price was very good. I received top $ for my trade in.

What a group of people who are extremely helpful and Steve R. Worked very hard for us to get the best deal. Awesome Steve if youre going to buy a vehicle ask for Steve. Id also like to thank his manager for making this deal. SJR. Ps. The wife loves the car.

My wife and I had a very great experience here choosing a vehicle to replace my 98 Avalon with over 172k. Cathy is awesome :-)

Has a great experience buying our 2021 Cherokee. Nick took great care of us. The sales experience was no pressure and very informative.

I had such a wonderful buying experience at Whitten Brothers of Ashland. My sales representive was such a great joy to deal with. Cathy was very informative and thorough. She made my experience easy and stress free. From the top down, overall a great buyers experience . Im a proud owner of a 2020 Ram Laramie night edition. Thank you to Cathy, and to the whole Whitten family. Job well done!

Did not feel pressured at all. Everyone was very helpful and patient. Thanks!

Aaron Cohen was a great person, very helpful and I am really enjoying my new. Very helpful in getting me a great price and properly priced.

I had a good experience here. I messaged about jeeps multiple times before I went and made my purchase and each time I was answered quickly and effectively. I told them my budget I wanted to stay in and they always suggested what I could get for the budget I had set. I ended up going above budget just because I wanted something with alot of features. The sales person Steve always answered any question I had before making my purchase whether through email or text. Kept it real with me and didnt promise to be able to do something they couldnt. I am honestly so happy with my purchase and glad I splurged a little. Would do business with them again in the future!

My husband and I have been customers of Whitten Brothers of Ashland for almost nine years now. Every time we have dealt with Whitten it has always been an enjoyable experience.

OK so repairs at the dealership cost more than other repair shops, but this place is worth it. Jeep dealer in Richmond couldnt get me in for 3 weeks! Ashland - the next day. All repairs and routine maintenance done to my satisfaction first time. Happy customer will return.

1st experience with this dealership and was well pleased. I was treated like a repeat customer,very professional and pleasant during the saleI will someday be a repeat customer. Larry Lewis..

We worked with Ray Waters and he was awesome. Would definitely work with him again.

Never had a salesman do a personalized video of the truck I wanted to purchase. Since I could not get to the dealership for a couple of days, this allowed me to make my decision to purchase the vehicle. Very unique experience! Extremely pleased with Steve my salesman and Whitten Brothers.

I had a really good experience. My salesman, Nick, was very knowledgeable and helpful throughout the whole process. He was very pleasent to work with. Whitten Brothers of Ashland was very easy to work with.

Awesome place, wonderful people to work with! If you go ask for Ray Waters, he is great! Funny, professional and courteous. Will definitely be going back when its time for a new truck.

Steve the sales guy was great in Ashland, but the finance worker was a complete tool. I was buying a 50k truck and was ready to complete the process until he continued to tell me what I needed to buy (gap insurance, warranty, etc.). Furthermore, he was extremely arrogant to the point that I just walked out and I will take my business elsewhere. He is really short, sure that has something to do with it.🤷‍♂️

Tom was very helpful. The environment was friendly. I would recommend to anyone looking for a car. New or used ..

The experience was great & fast... I dealt with Brandy & she was very efficient, friendly & professional... Due to the circumstances with covid 19 we started the process electronically & when I went to the office I just had to sign paperwork & leave with my new vehicle...

Traveling from Florida to PA we ran into some issues with our Jeep Cherokee. Many thanks to Ashland Jeep and Eric Erwin for taking us right away and getting us back on the road.

This is the second vehicle we have purchased from Whitten. Steve, Tony, and Charlie were great. I highly recommend.

Great experience. Brandi was the best. All 10s. Took time out of her schedule to accommodate me and make my experience tremendous. Drove 90 miles and didn’t mind doing it with this level of great service. Nice folks.

A very disappointing sales experience.Was advised by the person I spoke on the phone to ask for 2 specific people. Someone else helped me instead. I had an appointment, I did show up a few minutes early but the car was not ready to look at.I told them I really liked the vehicle. They appraised by trade and provided what I thought was a very low-ball number on the trade; after pushback they came up $3K more on the trade. We still werent close. When I pushed back again, I was told a monthly price I could live with, and I let them know Id get back to them later that day with an answer.After thinking about it, I realized something and clarified; my suspicions were accurate that they provided me a monthly cost on 84 months financing; no one should reasonably be financing a vehicle for that long of a term; 72 months is pretty reasonable on the high end, especially if you know youll flip it in 4-5 years and the interest rate is good.After pushing back on this, we went back and forth via text message. I couldnt get my numbers to match to theirs at all; turns out I wasnt including things like the processing fees, and in particular the VIN Etch fee, which was also highly excessive I felt at $399 and shouldnt be a mandatory fee. This was part of what was pushing the numbers up.While the monthly payments were quite a bit apart, they asked me to fill out a credit application. This was frustrating because when I asked for an estimate, I wasnt provided an updated one. I once again pushed back. I said I needed to be at a certain range. And that is what I am trying to give you is what he responded back with. I pushed again for another estimate; regardless of what would have come back from the credit report, there was no way their numbers were going to be where I wanted them to be to make a sale. Asking me to do a credit app would have created one or more hard pulls on my credit report, despite the fact they knew my monthly range, said they were trying to get there but the closest they came after a lot of back and forth was 11% higher per month than where i wanted to be.Overall I felt like the sales experience wasnt as transparent as it could have been. As a side note, I saw several people on the floor with masks on their chin or not covering their noses, and staff members were not practicing social distancing when possible of keeping 6 feet away. It felt to me that their COVID-19 actions were solely for show and not to help prevent the spread.

I had a great purchasing experience at Whitten Brothers of Ashland. Ask for Ray Waters! He provided excellent customer service, and was very knowledgeable.

Whitten Brothers hooked us up with a great deal on our JEEP Wrangler JL Rubicon! Thank you very much Cathy!

Just bought my pickup truck at Whitten brothers and got a great deal. Our salesman Nick took a lot of time with us making sure we found the exact vehicle we wanted. They offer great service at a great price.

The service manager here is amazing to work with! I had an issue with my 2020 RAM Limited. First off, I did not buy it from them, and they did not hesitate to go above and beyond to help me. My truck would not let me turn it off and once I did by discontenting the battery, it would not turn back on. They drove over to my house on their lunch break and re flashed the system to solve the issue. Their customer service was a 10 out of 10!

I just purchased a new 2021 Jeep Wrangler Unlimited from Whitten Brothers Chrysler Jeep of Ashland. The entire process was just amazing. I actually ordered the exact Jeep that I wanted and in less than 8 weeks, I had my new Jeep. The whole process was so easy. My salesman Aaron Cohen was the best. Very knowledgeable about the Jeep brand and such a great experience all around. The sales manager and the business manager were all great! I love my new Jeep, and I will recommend Whitten Brothers of Ashland for anyone looking to purchase or lease a new Jeep! Their service department is top notch too! I’ve been using them for over 5 years and wouldn’t trust my Jeeps’ to anyone else.

Hands down, the service here is the best! They keep our family vehicle is top shape and are the easiest to deal with. Scheduling is easy and flexible. We appreciate the timely updates and communication when we have our vehicle in for service. Thank you for all you do!

Nick in the service department was great to deal with.He was able to get my car is the shop and repaired quickly after an unexpected issue with it while I was on the road. If they were closer to me I would use them for regular service

This is a wonderful group of Whitten Brothers employees! We spoke to many employees who were all very kind, helpful, and informative! Tyler Epps helped every step of the way and we truly are blessed with the experience we had on a holiday weekend! I highly recommend Whitten Brothers of Ashland to anyone looking for a new or used vehicle! Thanks to everyone that helped me in my purchase of my 2016 Jeep Renegade!!

I got a great deal and the process was very easy. Thanks Steve!

Cathy McCarthy was very helpful and professional. The purchase of the vehicle was smooth and pain free. She went out of her way to make the purchase easy. Matt, the finance guy, went out of his way to answer all our questions. It was a pleasure doing business with these two people.

Brandy, my sales person and Tony, the sales manager in who worked my deal, were great. They made the process very fast and easy. I would highly recommend them!

Amazing staff and quick sales! We had enquired about a vehicle and they were super helpful with giving information about the vehicle. 11/10 would purchase again.

Carlos was great. Very friendly and helpful. Never found anyone to be the pushy sales people type. Was able to get in, stay socially distant and purchase my truck without hassle. This isnt the largest dealership, but honestly that has huge advantages and is definitely worth a look if you are in the market for a vehicle.

Had a Great Experience with Mr. Ray Waters. Quick and easy transaction with Ray and with Finishing the finance process. If in the market for a new or used vehicle, Whitten will be my first go to.

What a terrific dealership at every level from management to sales to service. Really well run and a fantastic experience. Highly recommend Whitten Bros.

Took my Durango here to fix one problem and left with another. Of course “it’s not their fault” although it wasn’t a problem until AFTER they serviced it.

Scheduled an appointment for a test drive. When we arrived at the confirmed appointment time we learned that we would have to wait an indefinite period of time because they allowed someone else to take the vehicle during our time slot. Customer service acted very coldly in that stereotypical car-salesmen way and wasn’t apologetic or understanding. Sat in the store for close to an hour waiting. I wish there was a “0” star option for this level of service. I don’t recommend doing business here.

I had a great experience with Ray Waters at Whitten! He was very kind, worked with me to get the best price, and walked me through my first new car buying experience. Everyone in the office wore a mask, which made me feel safe and respected too.

Nick was amazing will deal with him again

In and out very quickly and the staff were so accommodating to let me use a private office to pump while I waited. The only reason I didn’t give 5 stars is because a car wash service isn’t offered. At previous dealerships my car was always washed and vacuumed anytime service was performed which is top notch customer service if you ask me, but otherwise my experience was great!

Whitten Brothers of Ashland, Virginia was a great experience. There wasn’t any pressure sales. It was the easiest purchase I’ve made.

If you are looking for a nice Jeep I would definitely swing by Whitten Brothers in Ashland Va. They were spot on with my trade, and sold me a nice Jeep Grand Cherokee Overland. This is a great place to shop for a new or used Jeep and I wouldn’t hesitate to go there for another in the future.JB

The service department-Nick Simmons-is awesome to work with. I was traveling from out of state with a car load of items to be moved, my daughter, two dogs and a fish. My car had an issue on the highway. I made it to the Whitten service department. Nick immediately came to my rescue. In three hours, the problem was fixed and we were back on the road. That is service! Thank you for taking care of us!

I purchased a 2019 Dodge Ram 2500. My salesman was Mr. Tom Coleman, absolutely amazing salesman. The rest of the staff were just as excellent. I am very happy throughout my transaction and would highly recommend going to Whitten brothers in Ashland!

It was very easy. I was able to order the vehicle I wanted and there was luckily not a long wait. The pick up of the vehicle was safe and easy. The sales rep was top notch!

I bought my Jeep from them a little over a year ago and still come to them for regular maintenance and they always do an awesome job. They’re super fast as well! Highly recommend them.

I knew what I wanted and they were very understanding of that worked with me and my budget and got me the best deal. Was very clean and professional. Very nice

Great service! Great selection!

Carlos bid a good job finding me the right truck

Nick and the rest of the staff are extremely professional and helpful. Repair and maintenance cost are competitive and actually the best I’ve found in the area. I’m not an easy sell but will be a loyal customer to this business.

Our vehicle was not ready when we got there and it had a scratch on fender it was resolved

Great experience. Gave me a good deal for my trade in, competitive price on my new Ram. Overall was a quick and great experience.

Made an appointment for regularly scheduled service. Arrived before the appointment time and was told it would be a 1 1/2 hr. wait. That in itself was ridiculous since it was early morning but yet they said they were “behind schedule”! At the end of the estimated time, my vehicle still had not been started. They checked with the tech and told me they were starting on it then. Finally, after nearly 3 1/2 hrs. It was done. I gave 3 stars because they did not charge me for the service, otherwise, it would have been 1star. Oh, and I purchased the vehicle from this dealership.

Excellent experience!

I was very pleased with the dealership and especially the salesman he done an outstanding job showing us everything about the vehicle everything went very well and I’m very pleased to have gotten a 2019 Limited ram with a moonroof fully loaded and rides like a Cadillac. With very low miles the truck should last me a lifetime thanks once again Ray my sales person.I don’t wanna leave out the Internet sales department which was outstanding I can’t believe the video with my name showing to get in contact with them I was very pleased with them thanks again AJ Johnson

Well this is the first google review I have ever made. I always use google reviews to get a general understanding of businesses. It looks like some have had good interactions with Whitten, but I did not. I was on the hunt for a white 10-12 Ram 2500 crew cab short bed and they had one for a reasonable price. Pics looked good online (all were far away) & had a clear CarFax. I called them up & asked about the condition, & specifically asked if there were any dents or flaws on the exterior that I should be aware of. Carlos, the sales rep for this truck, assured me that it was in great shape & could not see any dents or imperfections.. (Boy was he wrong). So I drive from North Carolina (left family vacation early) to their dealership in Virginia to see it. After test driving & looking over it for an hour or so, I decided I wanted to deal. I made the sales rep aware of all the problems I saw: Dents along both sides of the bed, there were scratches on the bedsides, the paint was rubbed off to bare metal on the kick panels, the doors did not line up with the body, the edges of the doors were touched up, abnormal amount of paint chipping along the bottom, stains in the seats, the interior was dirty, etc. Turns out the previous owner did masonry and used the bed extensively for work... I completely understood that it was a little rough, but was wanting to get the price down to make it fair. They would not move from the KBB good or better price, even though I would hardly list this truck as fair for only having 82k miles and being a 2012. So I compared KBB online with the options it had to their fair KBB printout. Listen closely because this is what they do.. The KBB printout that they show you does not compare to what you may find online.. It was off by about $2k. Their fair condition printout was the same as a good or better from dealer KBB price. Anyways, I got them down $500 and since I was in a pinch for needing a truck, I decided to go with it. Biggest mistake that Ive made in many many years. Carlos (who I learned was fired a few days after making a deal with me) then mentioned that a $400 add on would be necessary. This was for the theft protection system that they put on all cars apparently.. They are stickers on all body parts of the vehicle.. Turns out these stickers have been there since the last owner (the masonry mud was all over the sticker on the tailgate. thats how I could tell). ANYWAYS, after another hour, I was finally convinced to get a MOPAR max care warranty.... I should actually say forced into that decision. Charlie Brown, (who on several later occasions when working out paperwork was very disrespectful), will not let up on you, no matter what you say, until you finally give in (I should have walked out from the dealership an hour ago). I finally get all the paperwork done. I must also mention that I told Carlos that I would not be able to pick it up until a week later, and that in order for me to sign the papers, I wanted the truck to be fully detailed inside and out. He agreed and also assured that the trucks fuel tank would be topped off. I walk out feeling very unsure about my decisions... A week later I told them Id be picking it up after hours, so I drive another 3 hours after working a 12 hour shift to get the truck. I hop in, and low and behold the trucks tank is on E and the interior is still dirty. I look at the exterior and it has obviously not been cleaned.. Ok not a big deal I guess, until I get home & open the center console & find a receipt from a BODY SHOP that shows exterior dent removal & paint work that was performed UNDER THE TABLE. My main concern was that one of the bedsides had a $400 repair.I observe the truck and from various angles the paint looks hideous. Long story short, this dealership will lie to you & say anything to get you to sign the papers and wont make things right even when proven wrong. Take a look at the bedside in the pics-it does not match the rest of the trucks color. I will never be coming back here again. I should have listened to my gut.

After months of searching for the perfect RAM 1500 Longhorn I found the perfect certified preowned RAM at Whitten Brothers of Ashland. Carlos immediately offered me a test drive of this low mileage RAM. Great service from sales and finance person, Matt. Highly recommend the trip to visit them for your next purchase.

I had a wonderful experience at Whitten Brothers of Ashland. Carlos was so helpful and really worked hard to make my experience fast and easy. Love my new truck!!

Ray was wonderful to work with.

Tom and everyone at Whitten were very nice and we love our car!

Absolutely phenomenal service. The techs and service center members were very knowledgeable and proactive. They notified me of a safety recall during normal service and offered to take care of it for me. Ver professional would highly recommend.