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Penske Truck Rental
33620 Pin Oak Pkwy, Avon Lake, OH 44012, United States
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Penske Truck Rental

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Ga
Review №1

Four full months after Ive returned a bobtail tractor of 8 days rental and paid my balance in full, these guys are STILL stealing huge amounts of money from my credit card with no cause. I had to close my credit card for over $600 of additional fraudulent charges. On top of that theyre constantly sending me invoices with phony and always different amounts marked as other fleet chargesTheyre such crooks I wouldnt recommend my worst enemy do business with them. I rented from this location and from Salt Lake City UT location one time each....and BOTH times BOTH locations flat out thugged me for money, like some street hustler lowlifes.If you do have to rent from them, be super careful. Write down the vehicle mileage before and after, and cancel your credit card after youve paid them the initial bill because they WILL steal your money from it.Oh, and they charged me quadruple for IFTA probably assuming nobody knows how IFTA works. Crooks with the capital letter C

Cr
Review №2

We had to get a rental truck very last minute, thank God Penske was open. Tina Yu was the person who got us checked in and ready to get, I just had to say she was absolutely wonderful to work with. The truck latch and doors were frozen shut, I had to go pick up one of our employees to drive the truck for me and when I came back Tina had poured water all over the latch/doors and unfroze them. She also had the truck all warmed up and was scraping off the ice and snow from the windows. She is fantastic!

Mi
Review №3

Amazing experience, great customer service, clean truck!! Jared at the location even drove me home after dropping off the truck, when I had an emergency and needed to get back home quickly!! Wont ever go back to uhaul, and I have moved 8 times!! Trust me, pensoP is the best and much more affordable!!!

Jo
Review №4

Terrible Service. I rented a truck over the telephone. The Penske agent said the truck was ready. When I went to pick up the truck 20 minutes later it wasnt available. The agent said I would need to pick up the truck at another location.

Ma
Review №5

Cargo area roof leaked on both side of the front.

Sc
Review №6

Great service and new, clean trucks

Ar
Review №7

Good

Ik
Review №8

Awesome service, thanks

Information
11 Photos
8 Comments
3.9 Rating
  • Address:33620 Pin Oak Pkwy, Avon Lake, OH 44012, United States
  • Site:https://pensketruckrental.com/locations/ohio/avon_lake/716510/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-7165-10
  • Phone:+1 440-653-8260
Categories
  • Truck rental agency
  • Moving and storage service
  • Mover
  • Moving supply store
  • Transportation service
  • Trucking company
  • Van rental agency
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