Ive been having a lot of trouble with the belt tensioner on my T180 lately. Bobcat of Beaumont and Jim and Bob in particular have been very helpful and generous in giving me instructions on making this repair and in selling me new parts or replacing bad parts related to this job.
Extremely dissatisfied, most recent experience was with a simple drive belt replacement, after paying for the job to be done (I hope)correctly the second time, I am now over $900. deep in a simple belt and tensioner.Customer service is definitely not a priority for them.
Great customer service, excellent price. I called around and they have the best price in town. Easy to work with. They showed up early with the machine. They were very flexible. Ill happily rent from them again.
Corey & Dena have absolutely impeccable customer service. From accommodating our weird schedule to focusing on helping us push our credit app through, theyve been wonderful help! They werent phased a bit over a last minute (as in, equipment en route, last minute) schedule change and offered nothing but kind words of support during a tense moment. Cannot recommend this store and its staff enough for any of your heavy equipment needs. Their prices also blow anyone in the Vidor/Orange/Beaumont areas out of the water. SIX out of five stars for these guys.
The people there are the best especially Jim
Worst buying experience I think a customer could ever have.
Great service... I had a e26 go down and they replaced it the next morning