Excellent Professional Service with a smile. The young salesman was knowledgable, friendly and did not waste a minute to provide exactly what I needed. I have shopped at the Bozeman store several times and it is always a great consumer experience. That is rare and a very welcoming change to everyday service elsewhere.
Easy to go and change batteries on a watch. Had 3 of them to get changed. Friendly and helpful staff... took a few minutes to get done. Would recommend to anyone
I’d give them 6 out of 5 stars if I could! After getting ripped off a local dealership, I went to this store to discuss battery problems and possibly pick out a new replacement battery for my car. Evan, the manager, was extremely helpful, knowledgeable, and friendly. He filled me in on my battery issues and helped me pick out a new one. I can’t speak highly enough of Evan and my experience here!
A nice fellow helped me today at 9/21 at 5:45 PM, and he replaced the battery to my FOB for $20 bucks and it took less than 5 min. Would definitely recommend.
The battery I needed was in stock and priced competitively. I made an online purchase. A few seconds after submitting my order, someone from Batteries Plus called. He let me know there were two options for the motorcycle battery I just ordered and could upgrade if I wanted. I did not know there were updated options, and I appreciated the call.
Argued about a motorcycle battery bought there that was not holding a charge after a few months. Had to get a manager involved to get the situation righted, but they did not enjoy it. Also higher prices than literally everywhere. Definitely skip around before shopping here.
I bought a new battery for my 2010 camper van. I asked for the best battery for the vehicle and bought the recommended AGM battery for $280+. The battery went dead and the store recharged it for me. I put it back in the van but had some trouble keeping it charged. It tested out fine in the store. I checked for parasitic loads myself after buying several instruments but couldnt find anything. I then took it to a Ford dealer in Butte, Montana. They fully checked out the electrical system and recommended I get a new traditional lead acid battery. I came back to the Batteries Plus store and discussed these issues with them. I will say that the staff is professional and courteous. Pete is a gentleman. I bought another new battery from the Batteries Plus store, a lead acid battery as recommended by the dealer. I left the AGM battery at the store, they tested it for a week and said the battery was fine. The Ford dealer said the same thing except they said the vehicle was not set up to charge that battery properly and thus recommended I replace it. The battery was recommended to me by the Batteries Plus store. They maintain the vehicle should work fine on that battery but the dealer mechanic disagrees. Since the van is now working fine again with the traditional battery I have to agree with the dealer. The store gave me a 10% discount on the new lead acid battery but that was al they would do. I feel they should have done much more as I bought the battery they recommended.
Price and service were great. The associate tested my battery, told me what charge it was at, fixed my account to update my phone number and helped me with an unrelated question about another battery I bought there. Im very pleased with the service, very competitive price (almost as cheap as Walmart, but their service usually sucks) and I was in and out quickly. The associate went above and beyond!
Friendly excellent customer service. Efficient repairs. Went above and beyond in explaining tips on how to make my new battery last longer.
We were on the road and Batteries Plus was our only choice. The server was helpful and friendly.However, the price was terrible. We paid $400 for a 100 amp hour battery for our motorhome – we bought an almost identical one for another motorhome a couple weeks later for $187 at Amazon.This matches my previous experiences with Batteries Plus being highly overpriced.
They helped me with finding a laptop battery replacement and they were so nice and it was not as expensive as I originally thought. Amazing would definitely come back again 👍👍
This place is awesome, they sell great quality batteries and service with a smile.
Staff was friendly, helpful, and knowledgeable! Ive had excellent experiences with Batteries Plus in the past as well and I am pleased to have such a great resource; the store is awesome and the customer service is top notch.
Great employees, they will even help remove and replace old batteries.
Initially went to OReilly to get a battery change and they wouldnt do it. They refused to do it because of the type of car I had and the plastic cover that covered the battery.. so I went to Batteries Plus and Jay hooked it up. Figuratively and literally. Changed my battery in the cold and snow and sent me on my way. They were quick, courteous, and competitively priced. Thanks again Jay, youre the best! Screw OReilly, Im coming here from now on.
I had an off experience the previous year and was offered a discount for my next battery. This experience was so kind and easy. Really like these guys and their new location is really nice!
Great service, friendly and helpful staff
Excellent service from great employees. Support a local business with pride and get fantastic help. I literally charged into the store with the battery needed in hand, no information about the battery, and had a replacement found in seconds. Any time anything battery is needed, I will be there.
Evan is thoughtful, helpful and always friendly!
I worked with Perry in the store after my order and ended up purchasing a better battery because of his willingness to help. Thanks Perry!
Perfect local source for certain needs
I came here about 6-7 months ago and bought a car battery. About a month ago I started having to continuously jump my car after sitting no more than a night or two. When I bought the battery, I was told that if I have any problems, I can ust bring it in and it would be replaced under warranty. (Not a single word was mentioned that I would have to have the battery recharged first) Upon going in to get it replaced, I was turned away due to an early closure for construction (which is understandably coincidental). The next day I returned first thing in the morning and they told me that I either needed to go out and buy a battery charger or leave it there for them to charge it so they can make sure it truly needs replaced. This was very unfortunate as I now have to figure out a way to get to work as well as return the following day, again, to hopefully have it sorted out. I have a basic car with nothing extra sucking power and have never left any lights on. I would recommend shopping elsewhere for a car battery if you would like a more reliable battery or at least a hassle free warranty otherwise you might be out of a vehicle for longer than is ideal.
Staff is very friendly at exactly what I needed did a great job
They had what I wanted. It was easy to find online. They delivered it to me in my car.
Woman on the phone was incredibly hard to understand and failed to mention that they would not be able to help me tonight, wasting almost an hour of my time and leaving me without a way to get back into my car. Man who was inside the store however was friendly and kind. Extremely frustrating!
So this place is exactly batteries plus flashlights, bulbs etc. Super friendly and knowledgeable staff. This is the place for batteries, bulbs, and flashlights. Highly recommend.
All three people working when I went in were extremely nice, helpful, and knowledgeable. I highly recommend and will definitely be back. They replaced my cell phone battery as well as did an overall check to make sure nothing else was causing problems.
Ordered online and picked up same day. Amazing service. Super friendly people. The store was very clean, and the process of swapping out the batteries from our RV. Great experience, highly appreciated and recommended.
Great service, they had both batteries I needed for my diesel and got us in and out in minutes.
Quick, friendly, and professional service at a better price than competitors.
Friendly and fast service! Had my car fob battery changed in minutes. Thank you!
My phone battery died and I was facing replacing the whole phone with $$$ that I didnt have for a new phone that I didnt need.I googled battery changing and replacement and up popped Batteries+with all the information I needed to schedule a replacement. The young men at the store were so knowledgeable and friendly, Mitchell explained the whole procedure when it was finished and just made me feel that they cared about my experience.Very impressed with their professionalism and will definitely recommend to all I know!!
I received truly excellent customer service, advice, and ultimately the products I needed. Highly recommended.
I needed a quick repair of my Apple Watch. They reattached the screen face to the watch for a fraction of the cost and time that other places offered. They seem to hire the nicest people.
Always knowledgeable and friendly whenever I come in!
Excellent selection and customer service
Great friendly customer service
Nice and honest staff. Went in to get my car battery tested and they recommended a charger instead of trying to push a new battery.
Knowledgeable, pleasant, and helpful sales associates. 10% discount when you order on line and pick up at store. Notification when purchase is ready for pick up.
Friendly staff, all of whom were wearing masks 😷😷😷 Sadly, none of the customers were ;( Staff was helpful, and took care of my battery replacement super fast! Exemplary customer service. Thanks, B+B :))
Ive bought several batteries and bulbs from them and theyve always been very helpful.
Excelent quick service. The local jeep dealership wanted almost $300 to program a second fob for my jeep. All the local car service shops wouldnt even consiter doing the programing. These folks only charged me 1/3 the price. Took all of 5 mins once the fob arrived from the manufacturer. Excelent!
I had called in ahead of time to pick up a car battery. The guy on the phone was nice enough and assured me that it would be ready and that they would help me install it. I go in the next day, and the young man in the store had no idea that i had called in and did not have a battery ready for me. He was clueless and came off as being stoned out of his mind. While i was in there, another customer came in and was upset that they didnt call her to tell her that whatever she was expecting wasnt ready yet. I hate complaining about businesses, but this place really hit a raw nerve.
The staff is courteous, friendly, and very helpful. I had the battery in my phone replaced. Quick, efficient service. Thank you!
Very informative great help
Would have been a 10 but the website only showed the particular battery I purchased being made in China and the one I purchased at the store was made in the USA.
Have always had what i needed and the service has always been great...curbside now as well was very nice.
Needed three batteries for my plow trucks. The manager tested all of them determined we needed to replace them. Picked out the new ones and the manager helped install 2 of them in the pickup I brought with me while also replacing some screws and connections that were busted. The manager was very friendly and helpful. Price was great. Will definitely be going here for any future needs!
I was in a real bind when my cell phone battery had to be disposed of right away, which would have left me without a phone for my business for at least 24 hours. An employee at AT&T sent me to Batteries Plus Bulbs where they had a new battery for LESS than what it would have cost me to return my phone and get a replacement. Everyone knows what a pain it is to transfer all your info to a new phone, so just replacing the battery was a Godsend! The customer service was fantastic and my phone was back to working order in less than 10 minutes in and out of the store! Great business, owner and service!!
They always have or are able to get any battery I need. The staff is friendly and helpful.
I got great help with car fob batteries and smart phone batteries here. Totally worth it to me for what I paid. I experienced a helpful and friendly staff. Great hours after 5pm too, I think open unit 8pm.
Great service, batteries in stock, recycled old batteries for no charge.
Boyfriend goes there all the time likes it
Good people doing good things!
Pleasant folks, all set up for social distancing, honest and fast workers. Batteries for just about anything you can think of!!
The team at Batteries Plus are knowledgeable and put service as their first priority! They also carry great products!
Batteries Plus is great, very helpful and knowledgeable group of guys. They tested my dirt bike battery and sure enough, as I suspected, it was dead. They knew exactly what I needed and they had it in stock, perfect.
What I needed was in stock, ready in a short time and easy to stop in and pick up.
Replaced battery in my phone and cleaned connection Very satisfied!
The store personnel were all extremely friendly and knowledgeable. It was easy to order the replacement batteries that I needed online, and by doing so, there was a 10% discount. My order was ready a few minutes after placing the order...seamless!
Pete was quick and got our truck battery changed out
Excellent and quick service to replace an iPhone battery. Thanks, Mike! Highly recommend!
Guys at the Bozeman store are always helpful!
I recently needed a battery charger and was inadvertently given the wrong one. When I returned to exchange it, there was a price increase and they absorbed that and said it was their mistake. What a stand up business practice. And that is why I will continue to patronize this business. In addition to all the employees being super helpful and friendly :)
I like this store. Every one is nice.
1 hour replacement of iPhone battery. Very thorough intake quick service, Mike was very helpful.
I have gone to Batteries Plus for all our business needs, as well as personal. I have always received excellent customer service and their prices are competitive.
Been looking for an absurdly specific watch battery and, unrelated, a weird nut I lost for my motorcycle and they had both! Amazingly nice and helpful
There was a miscommunication when I arrived to pick up my batteries the email they sent me said that they were ready for pick up but when I arrived they said that they were not in yet after I drove 30 miles to pick them up so I went back home and emailed them the next morning and asked what was going on and the manager called me right away and apologized for the mix up and gave me an even better price on the batteries and even gave me a battery strap for carrying batteries for free so in my option I would say that they made up for their mistake and I would recommend them to anyone because thats the way to keep your customers happy.
Excellent customer service and products that are top notch. They were absolutely awesome today.
You can get what you need here. Good advice to. Very knowledgeable staff
I had to get a phone screen replaced because it was shattered. They did an excellent job fixing it and timely manner.
Always super nice and helpful in answering any questions! Have had my phone repaired and battery replaced, they are efficient in getting the work done and do it properly!
Great experience. advised properly, merchandise worked as advertised. Anytime Id do business again.
Great friendly service and a fair price, thanks
I needed new batteries for my 4 wheeler and snowmobile, so i placed an order online for in-store pickup. I picked them up 5 hours later. Batteries were both filled with acid and charged, ready to be installed. Great service.
Very friendly and helpful staff! They took their time in explaining everything to me and my purchase went very smoothly! Will be back for sure!!!!!
Great freindly staff. Didnt mind my kids running around and made my phone new again after i broke it. Thank you so soo much!!!
Always courteous and helpful! Price for the batteries i wanted were cheaper because of the 2 pack than if i bought at home depot
Superior help, and had exactly what I needed. Walked in, selected battery, paid for battery as old battery was already in midst of being exchanged. Walked out. Quick and efficient. Recommend
I called to see about a battery for my thinkpad and was quoted $147.00! Found one on Amazon for $45.00-popped it in and works great. Way overpriced!! Not the place for me.
Very personable and amazing staff. any problem with batteries i have they answer them
Very easy to order and order was ready to pick up the same day. The employee that I dealt with was very helpful and friendly. Over all I was very satisfied.
Service was great. Had what I was looking for.
This is your place for your battery needs !
Got my phone screen fixed here a while ago. They asked if I wanted a screen protector and I said yes and they charged me for it. Once I got the phone back, it didn’t seem like they put a screen protector on it and I asked them if they put one on and they said yes. A few days later, the screen started lifting so I figured it was the screen protector and started lifting it off, only to find that it was the actual screen lifting and I screwed up the new screen AND the LCD display. Not only did they not put a screen protector on, they charged me extra for it, and did a bad job actually attaching the screen. I went back and the guy said “I can give you a screen protector”. As I’m sitting there holding my busted up phone I’m like uh it might be a bit late for that.
The new owner fixed my iPhone after the previous owner had nicked a wire when replacing the battery, causing the camera flash and flashlight not to work. My husband found them very professional in his visit to their shop, and we appreciate their technical skill as well as their focus on customer service.
Awesome. Wonderful customer service.
I went to several auto parts stores in town looking for a headlight for my Chinese scooter. They all told me amazon may be the best bet to find my uncommon replacment bulb. Batteries plus bulbs, not only had the bulb I needed in stock, it was cheaper than amazon! Thank You for great service, I will return to this business.
Evann, Sonja and Carlton were so HELPFUL! I came in stressed about my phones battery and the cost. They were able to talk me through my options and help me make an informed decision. They were very clear and concise with their communications and open about any possible up charges that MAY have come up in the repair process. They were transparent and that soothed my anxieties about being charged much more after the initial quote. Plus they all made me laugh and I had a lovely experience. I would recommend this place to ANYONE! I would especially recommend this place to people who are NOT tech savy, they will help change your experience with technology.
Great customer service!
Friendly, knowledgeable, good price
These guys are always professional and knowledgable. They helped explain what I was doing wrong and showed me a couple of good solutions. A+
I always find whatever it is I am looking for. More than once Ive been pointed in the right direction on oddball projects. Great staff!
I highly recommend Batteries Plus Bulbs on 502 Professional Dr, Bozeman, MT 59718.I have a 4 year old cell phone I dont want to get rid of. The battery was ready to burst, however. Went to AT&T on 19th, but they dont sell batteries for their phones, because they want you to shell out $1,000 for a new smart phone. Not!Went to Batteries Plus, they inspected my cell phone battery, cleaned the phone and installed a new one! Yeah! Hopefully, Ill get another 4-5 years use.
Great people good deals enjoy buying all my light bulbs from there
There we great! Fixed my phone in an hour. Super impressive!
Buy online and pick up in store worked great. Sent co-worker to do the pick up which saved time. Price was a bit higher than other retailers but proud to support a local storefront.
Great customer service. Very knowledgeable
I recently purchase a new gel/ glass maintenance-free battery for one of my motorcycles. I have purchased 4 or 5 batteries thru Batteries Plus in the past, and have always been pleased with my purchased. This particular time I purchased the battery online and in advance and received a discount for doing so. Im a fan of their stores products and variety.