Ever since I was little I wanted a bed with a trundle pull out bed for guest. I found the perfect one for my grandchildren at The Bedworks. The frame was of beautiful real wood, the mattresses will last for many years and the guys that delivered AND set up the bed were professional and never left a mess or marks on my walls or floors. I will buy again from The Bedworks.
We recently purchased a frame and mattress and both staff were friendly, knowledgeable, and answered all of our questions. The whole buying process was smooth and stress free. They met all of our criteria we wanted in a bed and mattress and were very helpful in providing suggestions to make sure we found the right fit for us.
We recently bought a bed and frame, our sales clerk was very helpful. The delivery went very well, the gentlemen were great at setting everything up. I recommend The Bedworks of Maine for great customer service and affordability.
The experience was very easy. Had the pleasure of a very good salesperson and when delivery was made to my home it was also very good. A real real good experience.
I needed a new bed and frame for my guest bedroom, called up Bedworks and got it all done over the phone with a little help from their website. They delivered the frame and mattress the next day, set it all up and took the packaging away. Great service start to finish and i was very happy with both the quality of the product and the price. Thank you Bedworks!
Janet and her team were amazing to work with! They helped my husband and I every step of the way. Delivery was complementary, fast, and very professional. We love our new bed! I highly recommend them. We will absolutely do business with them again in the future!
Janet the lady who was on staff was extremely helpful and knowledgable about all the beds we were looking at and was able to help us find the right bed!
The best place to buy a mattress in the Bangor area! They have a wide range of types and prices, and help you find the best quality to fit in your budget with friendly, expert-level service. We have bought 3 mattresses and 2 bed frames from here... highly recommend
We did not feel pressure to commit to anything we werent 100% satisfied with at any point! We spoke with Robin who was very pleasant and knowledgeable. She was very good at suggesting mattresses that would be a fit for BOTH my husband and myself. Never felt like they were pushing the expensive ones. Delivery was equally as impressive! Was given a 3 hour window to expect delivery and thought that was it. I was gonna be watching for them all day. Nope! They called to let me know when they were half way out. Guys were friendly, clean, and professional. Got our new mattress in, no muss, no fuss. Answered my questions. In and out 10 min. LOVED our experience. When we find ourselves I the market for our next piece of new furniture, Im not going anywhere else!!!
Robin was right there to answer all our questions with such knowledge! I felt so taken care of and walked out at ease that we made the right decision! We will be back for all our mattress and pillow needs! Thank you, Robin, and Thank you Bed Works of Maine!
I smile every time I get ready for bed. Everyone from the sales staff to the delivery guys were helpful, courteous and knowledgeable. Best decision I made, the mattress and the frame are perfect, the rolling drawers under the bed offer ample storage and are well built. I would choose a small business like BedWorks over the big box stores for these very reasons. I am beyond satisfied and highly recommend BedWorks to anyone looking for a new bed and bedroom furniture.
Had a great experience! Staff was knowledgable and friendly. My husband and I ended up purchasing a mattress set and frame. It was delivered very quickly. I am very satisfied with my new bed and would highly recommend Bedworks of Maine to anyone in needs of a new beds. Prices are reasonable and the staff does not work on commission so there are not aggressive like other outfits.
Walked in to the store on 2/16/16, and was waited on right off. Didnt have to ask. The young lady(s) that help me were so good that a bed room set was bought that very day. Great customer service, good sales promotion going on at the time. Read something on line that is appropriate Keep it in the loop-bye local. Will be returning to this store.Thank you ladies!!
These guys went above and beyond in our long search for the right bed and mattress. They were absolutely spectacular in helping us find what we wanted. Can not speak highly enough of them. Thank you!!
We chose The Bedworks of Maine for our new bed to support a local business. We were met by Tammy, and she provided knowledge and patience while assisting us with our large purchase. We were not forced into the sale, instead we were encouraged to try new mattress technology and we found the right fit, right down to the pillows. Great job Tammy and lets keep supporting local businesses in Maine.
We just bought two mattresses & were very happy with both. On one, we picked the wrong stiffness and they worked with us immediately to switch it out for something we liked better. Great beds, great service !
My husband and I went in to look at bedroom furniture. The sales person helping us was very nice, helpful, and knowledgeable. I called her back the next day and placed our order.The fact that the furniture is made locally in Bangor, USA was a very important factor in my decision, and that is very well made furniture.I would highly recommend going there to look for your bedroom furniture needs.
I went to Bedworks yesterday to shop for twin-sized beds for toddlers transitioning to big kids beds, and was helped by Stephanie and Janet. Like other reviewers, this has been the most pleasurable furniture shopping experience ever. There was no pressure to buy- just good information regarding the differences in design, affordability and features . We ended up going with the Danforth bed- simple yet timeless design that we can imagine will be appreciated for many years as the big kids grow up. Considering the hardwood construction and lifetime warranty, we consider the $429 pricing a solid deal. The free delivery and assembly in 2-3 weeks was a great bonus, and I expect that that part of the purchase will be just as efficient and professional as the rest. Way to go, Bedworks team! If I ever end up trading in my grown-up bed, youll be the first place I go.
Good service, very knowledgeable staff
Best bigger purchase shopping experience Ive had in 15 years. Janet helped guide us to a mattress that not only is extremely high quality and comfortable, but was also in our budget. It was a very enjoyable no pressure buying experience and would highly recommend!
We had a fantastic experience purchasing a bed from Bedworks of Maine through a 3rd party seller. The quality of the bed is excellent.We lost/broke one of the support pieces about a year after our purchase. We got in touch with Bedworks and they helped us to get the replacement part. Excellent experience and product overall.
One of the only local businesses to carry futons. They also were able to deliver to my house the next day and set everything up for me.Excellent build quality on their own manufactured futon frame. Highly recommended.
A year ago I bought a bed and mattress for a camp that we own. It was so comfortable that I wanted to buy a second one for a retirement home we are building. The staff was very helpful and pleasant each time I visited the store and I plan to shop for more of the quality products that they have to offer.
Our experience with Bedworks was excellent. Our sales rep was very knowledgeable. We love our Beautyrest Black pillow top mattress with the adjustable base. Thank you for making this a positive experience.
This is my third experience dealing with The Bedworks of Maine and I couldnt be more pleased! They are attentive, listened to my needs and made suggestions as to what may fit, gave me options regarding price ranges and just all around were exactly what I would expect when dealing with a retail establishment. GREAT CUSTOMER SERVICE, I couldnt recommend them more highly!
I had a flawless experience with The Bedworks of Maine. After placing my order I changed my mind on the woodwork stain, and they accommodated me at no additional charge. They also remembered to confirm my address (I was relocating across country), communicated extensively about delivery and when my order did arrive it was not damaged due to expert packaging. The platform bedframe I ordered is beautifully made and sturdy. Instructions for assembly were easy to read and the finished product is exactly as advertised on their website. I highly recommend this company.
I came to Bedworks of Maine on Friday May 27th in the early afternoon to find replacement hardware for my brothers futon that we had purchased AGES ago and he has since lost the hardware. I went to a different furniture store beforehand, where I thought we had purchased his futon (and my own) to find the hardware. The lovely gentleman there recommended I go to Bedworks!I thank the man and head out to Bedworks. When I walk inside I see the EXACT SAME futons my brother and I own (though I just thought they were similar at the time) and asked the woman who approached me about getting new hardware, even mentioning the futons on display. She INSISTED that their futons were made there and everything was custom and that her hardware wouldnt POSSIBLY fit our futons and acted very snooty and rude to me. She said Your futons may be similar but ours are custom and so the hardware will NOT fit yours.After begging to at least TRY the hardware she gave me two clevis pins (and nothing else even though I needed ALL of the hardware and I was willing to pay for it all) for free to try but, again, insisted that they would not work but I could try anyway.I tried them. They are an EXACT match. I then got the clips for the clevis pins and the screws for the frame (using my screws for reference) at Lowes. I had previously gone to Lowes to find replacement clevis pins for my personal futon but the holes do not match up for the clips to hold them in place.In all, I love our futons, which as it turns out were purchased from Bedworks of Maine 10+ years ago, but because of the utter disrespect and rudeness I encountered when just looking for help I will no longer purchase ANYTHING else from them. When it comes time to replace other hardware, the mattress, or the futon in general I will go someplace else and will never recommend Bedworks of Maine because of the intense rudeness I encountered there.
Was able to find the perfect matttess at the right price! I told then my budget and tried some mattresses and soon after left with a new mattress! Would recommend this place to anyone, especially someone trying to find a good mattress without spending an arm and a leg
Recently took delivery of my new mattress and adjustible bed. The bed iswonderful, everything I had been told. Best sleep Ive had in a long time. Staff at the store were polite, knowledgeable and very helpful. I received a call confirming delivery a day before and a call immediately before delivery to let me know they were on the way.Delivery guys were great. Very polite and helpful in showing me how to operate bed.All in all an excellent experience. Thank you, Bedworks.
Well worth shopping here. SO very knowledgeable and great prices too!
Adrienne is amazing. She is helpful and fabulous! My futon is perfect ❤
Great friendly service. Nice relaxed environment
Fantastic Experience! Janet spent over an hour with us answering questions and we found an affordable mattress we love.
Friendly staff. No more trucks running over our bodies while we sleep. Like the adjustable base also.
We bought a mattress and was very satisfied with the sales person Robin who was very knowledgeable and friendly. Thank you
Excellent customer service. Their furniture is made right here in Bangor from solid wood construction.
Excellent customer service. Quality products including pillows.
They staff was very pleasant, super helpful. I look forward to my new futon for my son !
Very nice to answer any questions ask
Excellent selection and quality made products. The staff were knowledgeable and helpful and we will be back for a bed for our sons room.
Smart beds and local made products.
Wonderful customer service!!
Excellent product selection and service was great!
Very freindly and helpful!
I easy impressed!
Great maine business
My Wife and I bought a Bedworks of Maine Sedgweck from a dealer in N.H. this was about 5 years ago back then they had one little pole in the middle of the frame very CHEAP it broke within the first year now it is held up with milk crates from Home Depot what a waste of money!!
Over priced unfortunately