The young girl who worked today, first asked me if I was licensed, I have never been asked that as soon as I walked in. The girl employee asked so rudely “ which one of you is licensed ?“ I politely told her I am. she told my 17 child she had to be right next to me so I decided to leave. The employee ran after me and accused me of stealing. Very poor customer service. You just don’t go up to people accusing them of stealing. The employee said the glue on nails are gone. We put the nails back in the second row instead of the first one and explained this to her and she said than you for clarifying. She should have said sorry for accusing you of stealing. This store just lost 200 dollars in sales. I will not be shopping here anytime soon.

Thankful we have a professional salon service in Bullhead CityWould be nice to have another store in the area like Salon Centric💇🏻‍♀️💈

If I could give this no stars I would. The custumer service of Lainey was absolutely terrible. I witnessed her not only falsely accuse a women, but then proceed to not apologize. The word professional is in the name but the whole experience was anything other than professional.

Professionals only store A+. Kyle is fabulous, knowledgeable and super patient. He provides excellent customer service.

Friendly staff.. got the babyliss fx there.

Had a call in order and it was ready and waiting with prompt friendly service.

Some employees have very poor customer service and shouldn’t be working there to begin with if they think it’s alright to treat their customers as such. Disgusting!

Love the supplies but the customer service is lacking and they need to be more pleasant to their clientele.

Helpful and knowledgeable employees. The store is much to small and unpleasant to shop in. You would think CosmoProf could afford better. I guess they dont care about the nail techs and hair stylist of Bullhead City.

If your a Cosmetologist in Bullhead City stop by. Lovely store & Associates

Great employees, very nice selection. Beautiful store!

I went with my daughter on 4/19/18. My daughter had to get some stuff for her business. My daughter just moved her and her bank card was not working. So I used my credit card. The girl seemed nice and was telling my daughter she should bank with Wells Fargo thats where she banks.Well on 4/20/18 my bank contacts me to let me know soneone tried to use my credit card at a Wells Fargo and draw out $300 dollars. The transaction was denied but I had to get a bew card issued to me. I told my bank what happened at Cosmo Prof. So at the Bullhead City store they have a crooked person working there.So buyer beware use cash only if you need to go there.

I’ve been to this location on two occasions and had the same individual be rude to me. Very little product knowledge and poor customer service.

Has lots of great stuff 4 cosmetology school

Love this place licensed stylist only

Kelly very informative

Amazing place to shop

Friendly staff and clean retail store.

Professional only.