Theres a nice cashier here, Dave. Actually all the cashiers here are nice. Prices are reasonable. I like to give my business to people who are nice. They are all friendly here. I always know Im going to be treated with respect. And thats important. Treat your customers with respect and they will come back. I cant say that about every Walgreens but I can about this Walgreens.
Worst & 0 customer service
The Walgreens located at the old Woolworths location is one of my favorite places to shop when I visit Central Square. This Walgreens has a tendency to have a very long line at the checkout yet, their prices are significantly cheaper than CVS across the street ... which has been the case since this Walgreens location first opened in 2001.
I ran in to save grab toothpaste to save my dragon breath but my bus was due to leave in 4 minutes so I run to grab a tube and staff makes an announcement for security. I thought its probably for me cuz I look crazy again trying to catch the bus. And long story short this plain clothed security comes out and starts to tail me. Seriously guys????
Usually pretty good. PHARMACY OPENS AT 9AM! Ive made the mistake of going earlier too many times so it was time for a review. Online says 7am and phones say 8am but its really 9am.
Understaffed, and most of the employees who were on duty ignored customers. The inside of the store could be cleaner as well. And the Western Union and Photo Printer is broken. The staff do not know how to fix it either and offer little assistance. Do not go here unless every other drug store/convenience store is closed
The pharmacy team at this Walgreens is consistently and particularly incompetent. If Im not waiting an unacceptable amount of time for them to find my prescription, Im waiting in an equally unacceptably long line. Im so sad that the Porter Square location is closing. I will give this location two stars because in general I like Walgreens and I have not interacted with the managing pharmacist so maybe theyre great. That wont stop me from trying another location.
I love Walgreens and was thinking about switching my meds to this location because it is closer to my home. When I called this pharmacy to find out how many refills I have left on 2 of my medications that I regularly fill with Walgreens the employee I spoke to was completely incapable of answering this simple request. She first said, I am not a Walgreens patient and cannot help me. I asked if she was looking at the central profile to be sure that she could see my med list as Walgreens has a central system. I speak very clear English and she was clearly not familiar with drug names because she was very confused the whole conversation and I take very common medications. If she was confused, she should have asked someone else to assist. I wish I had gotten her name because she was completely incompetent at her job and shouldnt be working with patients.
The most incompetent people working at this pharmacy that I have ever encountered. I had to contact my pharmaceutical insurance company because the pharmacy tech could not figure it out how to obtain my account information on their own. I would go to CVS across the street.
I had no problems here. Not much traffic and fast payment.
The people at the photo section are always friendly and helpful.
They offer only US Passport sized photos, you need to go across the street to CVS for other sizes.
Sales girl was exceptionally nice and extremely helpful
I have never had a problem with the pharmacy here, i drop of my prescription and go back home or sometimes walk around they usually estimate the wait time for me and if its a few minutes i shop any longer i usually leave and come back and they have it on time
Had a very bad experience here. my son had a small cold and we dont live to far from this location so i asked a neighbor to watch my boys while i headed over to pick up some things for him. im still new at this so was fidgeting around the medicine aisle trying to find something i could trust and the security guard was just starring at me, i walked to the can goods looking for soup and i see him peaking around the corner and that pissed me off because ive had a couple racist encounters because of my beard usually when i go out alone. i asked him if he needed something and he said no just doing my job which made me furious i told him he should stand at the entrance to make sure no one runs out with anything and he responded that loss prevention can be done anywhere not just the entrance, so i told him well im not stealing anything and you are making me uncomfortable, he continued eyeing me the whole time and made my quick trip longer, so i will never be coming back here.
The place is clean and well lit but CVS prices are better.
Everytime I go into this Walgreens, I feel like I walked into a John Waters film.
This location sucks. Constantly understaffed, long pharmacy waits, and poor service.
Feels a bit like a ghost town, with products gathering dust on the shelves. Photo service has been quite friendly and prompt, though.
The service here by the pharmacist head and assistant is terrible. They are both extremely rude and insensitive. Never have my meds any more for the strength I take. When I asked if I could get the lower dose if I got a new rx... I was told that will wipe out my stock on that so no so I tried calling around. I go to pick up another rx and was threatened by the pharmacist because a person that could barely speak English was under the impressionI said I worked at walgreens. I stated it was untrue and she practically called me a liar and threatened to call my doc and said it is illegal to impersonate a pharmacy associate. AS IF I would WANT TO BE associated with your terrible customers service poor rx stock and the complete inability to problem solve for me the patient. SMH DO NOT GO TO THIS LOCATION OR ANY OTHER WALGREENS FOR THAT MATTER RANT OVER
Poorly staffed always a long wait. Cvs across the street is nicer
Literally the slowest pharmacy Ive ever been to in my life. Plan to spend half an hour to get one prescription picked up.
Inadequately staffed. Very slow. Excessive wait for the front cash register
Good customer service
Service was a bit slow.
The lines here are often insanely long and several store members are rather rude.
Spent over an hour waiting for my prescription
Costumer Service