This is the best spot for eye care, and Ive been to lots of different places. Not only is the service fast (my appointments have always started right on time), but the staff is incredibly friendly and helpful. They help you pick out frames with a strong focus on what youre looking for (fit, comfort, look). I went a little crazy and purchased pricey glasses, only to realize that I overspent and needed the money back. Not a great reason to return glasses, but they listened to my situation, and helped me out as best as they could. I got some money back, and still ended up with a great pair of glasses that I love. This place is excellent, I highly recommend seeing them.
I had great experience from the moment I called. Professional staff scheduled emergency visit for my husband while asking all insurance and personal info in advance. Once we were there visit went well, no waiting time, super professional and knowledgeable doctor. Overall this place is very clean and well managed, I would recommend it to everyone.
I went to this eye care place this week. They are conveniently located in the same building where I work. I was looking for an eye doctor that accepts my insurance. The reception lady was very friendly and had my insurance plan ready when I arrived. She told me what my copay and benefits would be for the visit.The exam took probably 25-30 minutes and was very thorough. She was very nice and knowledgeable. I am a person that typically asks a zillion of questions and wants to know everything but the doctor was very patient with me and answered all my questions without any hesitation.Picking glasses and lenses is the most confusing part to me. The optician went over my options and helped pick glasses that not only i like I absolutely love in terms of looks and vision!!I have to say that I was at the beginning skeptical to try a new doctor and eye place but overall they exceeded my expectations. I will definitely come back!
Love this place! Dr I is wonderful! This was my first time here and I felt like I’ve been going for years. Dr I was so helpful I now make my mom go to her too! Her staff is amazing and they helped me pick out some new cute glasses. A family atmosphere for sure!!
As a physician I like to have the best care for my health and with Dr Dzenana I have reach my goal. The practice has the very best equipment and examinations available. Absolutely everyone on the staff are friendly, skilled, knowledgeable and personal. Try them once and I think you will feel the same.
I have been with doctor I for many years now ( since I lived in Cambridge). Now I live in Natick and I still travel to Cambridge for my appointments. It’s almost 2 hour travel time (public transportation) but it’s still worth it. Friendly, attentive, knowledgeable staff. Super professional and helpful doctor I. All combined makes it a great experience. As for the waits that a lot of people are complaining about…well…. Think about yourself from the point of the person who is sitting in the room and being helped. You wouldn’t want to be rushed out because somebody else is waiting for the appointment. You would still want proper service. Some people need more time than the others and it’s hard to predict sometimes. I’m sure it’s really hard to schedule and plan properly while meeting everyone’s needs. Especially in the world we live in right now. It’s a pretty small business that I like to support. A little wait doesn’t bother me that much personally. Like I said it’s totally worth it for me.Really great place in my opinion and I highly recommend!
I started going to All Eye Care in August to get new glasses and contacts after being diagnosed with keratoconus and I have really loved the device I received there. The staff is all very friendly and new me by name when I came in for appointments. I got lovely fitting glasses and specialty contacts which Dr. I worked really hard on to get just right for my eyes. Would highly recommend!
Somewhere I saw a review by a person who said theyd wanted some little fix on glasses they had bought elsewhere and the staff here obliged. That was not my experience. I explained that I was going to need new glasses in six or eight weeks, when I am to get a new prescription after my recent cataract surgery, and that I wanted to buy them from this place because I live just down the street. They told me it was policy to charge me $25 to give me a small nosepad, which seems like it ought to be a one or two dollar part. Seems to me it would have been in their interest to do me this kindness, unless they assumed I was lying, which I was not. I expect my new glasses to cost several hundred dollars, but Im not certainly going to spend it with All Eye Care.
Staff were all very friendly. After my original appointment was confirmed, I was asked 3 times to move my appointment to a different time. The final time was to move from my original slot of 4pm to 3:30pm. And then the doctor didn’t see me until 4:30pm - an hour wait. Would advise stopping this practice of moving around appointments if you can’t handle the volume. Also very clear the goal is to upsell on lenses and frames - everything felt too financially motivated. While I appreciated the refund of my copay for the 1 hour delay, would not recommend to folks who have time constraints.
I have been going to All Eye Care in Porter for several years. I have been quite happy with the care I receive from Dr. Idrizovic. I have been less satisfied with the office staff and organization of the office (long waiting time once you arrive on time for your appointment/etc). What is prompting this negative review is the experience I had in Sept 2021. I had a contact check in on a Saturday with a doctor who I had not seen before. I found him unprofessional and uncaring. Even more so, I was alarmed that the front office staff was not wearing masks. There is a mask mandate in Cambridge, and when I inquired about this, the receptionist with the long curly dark hair (working Saturday 9/18 at 1pm) was rude and snooty to me. I will not be returning to this business as a result and would actively discourage others from doing so. I found her disrespect for patients and the city ordinance highly disturbing and irresponsible. Ive also reported the business to the city.
I had an appointment at 5pm and was seen about 10 min after 5. I got imagining done by a very nice staff member and then saw Dr. K. He seemed to be very thorough for my eye exam and was very personable. Front desk staff was great from scheduling over the phone to my checking in. Overall would recommend.
Highly competent and responsive. Readily saw my son when he feared a second retinal detachment, alleviating his concern. Worked with me on a complex lens prescription to get it right. Much appreciated this extra effort.
Doctor and staff were extremely kind and welcoming. In addition to the service, I appreciated their efforts to find the best financial outcome for me.
I went to all eye care doctors for an eye exam and I can say that Dr.I was very helpful and knowledgeable, she did a thorough explanation of the exam and presented all the options, I am very pleased with my prescriptions and the quality of care, my wait time was reasonable and the staff was friendly and very helpful with picking the right glasses, offering just the right recommendations. it is also worth noting that they offer a huge frame selection and carry most of the big names. I would definitely recommend them for their professional service and premium care.
Ive been seen by Dr. Idrizovic since 2015. She and her staff are friendly, professional and every visit is a great experience. Dr. Idrizovic takes the time to get to know her patients, and takes time to explain things so I better understand my eye health.
This is a pretty sketchy practice. Dont go there if you are just need to renew your eye prescription. When I made the appointment they told me that they received my insurance. When I got there I got charged $25 copay to renew my eyeglass prescription and a $95 feel for a contact fitting (I have Davis Vision and I later learnt eye exams are included, which I didnt know then), and despite this they ended up charging my medical insurance a $378 fee for a physician appointment. Additionally, the optometrist there tries to persuade you to get daily contacts and they hold your new prescription until you come to a second appointment. They should explain the cost upfront and stop deceiving costumers. I wished I had read the other reviews here before going there. Never again.
I’ve seen Dr. Idrizovic twice for a medical issue and she was very helpful and considerate. She really cares about her patients and puts in the time to get to know them and evaluate the best type of care she can give to them. She was concerned about my not-so-great medical insurance and even tried to help me find a PCP. I really appreciate her taking the time to answer all my questions and to ease my concerns. She really went above and beyond with me. Overall, it’s been a great experience and I will be seeing Dr. Idrizovic again next week!
Much more like a car dealership than a doctors office. Every appointment Ive had has been one long sales pitch. They also try to get you to come in as soon as possible just to have you sit in the waiting room for an hour. Would not recommend.
Great customer service and knowledgeable staff! I was a little frustrated with the long wait to see the doctor, but she apologetically explained there had been an emergency earlier .
On a day overloaded for All Eye Care Doctors, they took careful time and attention for very specific asks I made. Both the optometrists, and the frame experts, have obvious knowledge of how to care for eye glass needs.In short time, All Eye Care Doctors pulled me out of a three year challenge of incorrect prescriptions for both progressive vision and computer vision.The adjustments were different than offered by any other and worked perfectly. You know the hopeful anticipation of a new prescription? Waiting those days for the new lenses so you can see again? Finally, I got that moment because I ventured into All Eye Care Doctors.Appointments are easy to set, the eye health and vision information is clear, transactions are well communicated and smooth.
I’ve been going to here and seeing Dr. Idrizovic for the past couple years. Great experience, she is very helpful and knowledgeable. I definitely recommend.
I have suffer from chronic dry eye for more than 10 years, and due to zoom overload things got pretty bad.In the past I had visited many eye doctors but they did not have the skills and team to understand how hard is to live like this.My eyes hurt all the time, I had high sensitivity to light, It was so bad I could not walk on sunlight with out really dark glasses or some help from friends. Dr eye took just one look at me and came with a plan to tackle all my dry eye issues. Including LipiFlow. I was scare but all went so well. The pain and irritation are gone, I can see now, and I feel the improvements all the time, Dr Dzenana Idrizovic and Jennifer along the whole team including the fantastic Xavier had help me to live a better life. My work is so much better, and overall quality of life has change dramatically. The team also help me to figure all the insurance paper work and Steven at the desk was very helpful. Overall a life changing experience. DO NOT WAIT JUST DO ITThank you guys !
I saw Dr. Idrizovic and she impressed as a very talented and caring Doctor. I highly recommend her especially if you wear contact lenses. They carry an excellent collection of high end designer eye glasses and the staff are very friendly. The only complaint is that every time I had an appointment I had to wait between 30 to 40 minutes.
Do NOT go here. Here is my experience from my eye exam appointment:1. Showed up and paid my co-pay and was asked if I would like a contact lens fitting also as part of my visit. I was informed it would be $95 with my insurance plan. I asked - is the contact lens fitting required for new contacts? (I ask this because my former eye doctor did not charge for every fitting. Try to find an eye doctor who doesnt charge for that). The reply was yes so opted out and said no thanks. While waiting to see the optometrist, I said I am not sure if I am interested in staying because I am not getting a lens fitting and therefore it isnt worthwhile to stay and not get a new contacts prescription. He checks my insurance and it says the contact lens fitting is actually $60. It was a small mistake, but no apology or anything friendly. I was just then talked into staying. The man at the front desk told me they could be flexible.2. So I go in for my exam, was asked by the doctor if I am having a lens fitting, and I said yes and asked if I had to do that for a new contacts prescription. The doctor then said yes I had to and that I have to pay the fee. He said I should have been informed by the front desk and that there was confusion. This was all in an uncomfortable, impolite way. After going through that confrontation, I go through with my exam and have a sub-par exam: being told to move all the time, and no bedside manner or small talk - just uncomfortable. At the end, I was given the option of which prescription I should have. The entire time, I felt my communication was 10x better than the doctor - and hes the eye doctor.3. Last, I meet with the optician, being told where to sit and what to do in an uncomfortable way. I go to leave and the front desk requests I pay the contact lens fitting fee. I understand the office charges that, but I was told earlier that they would be flexible, then had to follow-up to what flexible means.
They are amazing! The staff is lovely and you really feel at home if I could give them 10 stars I would !!!
Seen by Dr. Idrizovic for somewhat emergency dry eye care. All I can say is wow, she is the best Optometrist I have seen is a long time, perhaps ever. She is very thorough, assessing visual acuity as well as an expert in dry eye therapies. Couldnt recommend her more. The care of the staff is also exceptional. Great care bottomline.
(Disclaimer that I’m only reviewing the retail lens wear part of the business, not the clinical eye doctor portion.)I’m new in town and desperately needed new eye glasses. This place had the best reviews nearby, so I went in. I was very impressed with them overall! The employees were all very nice and considerate of what I was looking for our of my eyewear. They explained the different lens styles, asked me about frame preferences, and provided choices that worked with my budget. They took careful measurements and got a good fit on the frames, and when I picked my glasses up they let me know that I can come back any time for a frame adjustment. Great service and I am was very pleased with their wide selection of options. Would recommend to anyone who needs new eyewear. Only con is that parking is a bit tricky/limited, otherwise I was completely satisfied!
Got my appointment really quick and had a great experience for the eye exam with getting various doubts cleared with the doctor. Staff was polite and proper cleanliness maintained.
Only place around to give me contact samples on such a short notice, thanks again Madonna!
The staff and Doctor were nice and helpful, but my prescription was not correct. I called to get a new appointment and was told I would get a call back from someone, but never did. Moving to a new eye doctor.
The whole experience was draining and I miss my old eye doctor so much. Only went here due to the pandemic situation but honestly will never come back.First time I went in I waited more than 30 mins. Second time went in for my follow up, and the wait was closer to an hour. Front desk staffs seem very busy and always on the phone and some were short and rude.No one called me when my order was delayed, I had to call them to check. Didn’t receive my prescription automatically. I had to email to ask.Dr. I said my eyes were on the severe side for having -2 (which seem like a stretch) and really pushed me to get daily. She said the cost wouldn’t be that much difference than bi-weekly, but never gave me the break down of the cost until I asked. Good thing I asked though because it was about 4x more expensive per year. My husband who went on a separate occasions got the exact same speech.For a place that I thought was more established, they can really improve on their communication and transparency on the whole process.
Super easy to schedule an appointment and Dr. Kallamata was extremely friendly and helpful!
Great experience with Dr. Idrizovic and Nick. Very helpful explanation of costs and trying to use rebates and insurance coverage to get me lowest possible price. Incredibly friendly staff who try to work with you and help as much as they can. Great option for custom glasses!
Ive been a patient at All Eye Care Doctors for the last 4 years. They are a professional team that are willing to work with their customers to get them the right solution. I see them for my contacts/glasses and have always walked away feeling that they gave me the best options available.They have a wide range of selection, at all levels of cost, and are always happy to talk other options. I even recently had them replace a pair of frames that were still under warranty (it was a smooth and timely process). Im happy they stayed open during all this craziness and would recommend checking them out next time you have a need!
Very good doctor, good all staff
I am a believer in quality glasses now!Walid and his staff have helped me get top quality glasses twice now.He has always worked with my insurance to get me the best deal possible. (He really cares about price/value ratio and understands the nuances to you)They spend the correct amount of time finding the right frames for your face.They carry a lot of brands and really understand how the different brands fit your face. (This is important)Included with your purchase they document your pupal location on lense with respect to the specific frames you are ordering, on your face(this is the differentiating factor for me and my engineering brain). This factor alone guarantees a more custom fit than on-line stuff.It makes perfect sense: if the rx that youre requiring is not centered on your eyeball it will not be perfect.Before coming here I used w**** p***** and the difference in quality of the lenses/frames/contacts-fit was/is night and day; everyday Im excited to put on my perfect solution.Spending a very tiny bit more time and money for an exponential gain in quality is definitely the way to go in my opinion. I really value my sight and have pretty much delegated it over to them.Dr I has always made me feel safe and valued as a customer in addition to spending extra time to make sure I am completely happy with my rXs.The staff has always been super helpful in person; through phone; and in email.
Super friendly, helpful, and knowledgeable staff!
All Eye care is wonderful. Both the doctors and staff are great. I saw a great pair of sunglasses that they had fitted with prescription lenses for me. I also decided to get contacts and they gave me a very thorough exam and we went with daily contacts. They are comfortable to wear and the prescription is tack sharp. I am beyond satisfied with the level of care and service I have received and I recommend them to all of my friends and family.
The space is exceptionally clean and the staff is friendly and knowledgeable. I had to call them several times to obtain information for my insurance and they resolved my issued quickly. The doctors are also very knowledgeable and seem to genuinely care about your eye health.
Constantly tried to upsell me on glasses even though I made it clear I was only there for an exam. Faux friendly customer service. Made payment vague and confusing and charged me a different copay than my insurance appraisal had said. Would not return.
All the staff is courteous and professional, but the person who prompted this review in particular is Dr. Kallamata. I have never worked with any health care professional in any specialty who comes close to his kindness, his thoughtful care, and his competent expertise. The man truly goes far, far above and beyond the call of duty for his parents.
My eyes are terrible, and the optometrist who evaluated me was kind, straightforward, and responsive to my needs. My wait time was longer than expected, but I didn’t mind because all employees were so friendly. They did not pressure me into buying glasses outside of my budget, and I appreciated that.
My frames broke after having them for only a few months — All Eye Care Doctors replaced them for me free of charge. They also came within a week, which was great since I didn’t have spare glasses. Great work!
Waited for an hour and they did everything they could to overcharge. All of the tactics in the book.
Recently moved to Somerville area and went here for first time and would highly recommend this office. The front staff was friendly and the doctor was thorough and quick. Was switching to daily contacts so they gave me a few options to try to see what worked best. As I needed new contacts, they also offered to match pricing for anything I found online so that was very convenient. They also helped me through the rebate process. Will be going here for my annual checkup.
Dr.I and her team are very personable and knowledgeable. I have purchased both contacts and eyeglasses through them, and it was best experience I have had. Dr. I goes above and beyond to make sure that you have a good experience and overall that you get the treatment you really need. Other eye doctors I have gone to always go through the regular routine, but Dr. I was the first person to recognize an issue I have with my eyes that only contacts could solve. Now having the contacts, I have never seen so well, and I am very happy with the results.
First time visiting for a standard annual eye exam: Waited almost 3 hours.Second time for a promised quick visit to check contact fitting: Waited 1 hour and was given the wrong prescription to test at home.Third visit to pick up contacts after receiving confirmation email and calling to confirm I could come in to pick them up: My contacts were not at the office and there was an admin issue and they had no idea why that happened.There wont be a fourth visit.
Went in for eye exam and a new pair of glasses.They were quick and effective at getting my new prescription. What I didn’t expect was how shady they would act when buying contacts and glasses.In general very aggressive in pushing toward the more expensive side for glasses and a yearly supply of contacts; they even went so far as to blatantly insult my current pair.Honestly, you’re better off just going here for the eye exam, and buying glasses elsewhere.
I had the pleasure of being seen by Dr. Dzenana Idrizovic. She took the time to give me a thorough eye exam and precept a student during my visit. It is clear to me that not only is she experienced at her job, she is also caring and accountable to both her patients and her practice. As some health care visits go, there was a wait, but I enjoyed my visits here and will be back. Several staff helped me pick the right glasses for me and ensured the best deal for a years worth of contacts as well - thank you to all!
I went there about 2 years ago the eye doctor insisted I needed glasses to see up close and I needed them urgently even though I had never had problems with seeing up close before and have only previously been told I have a mild agstigmatism and have always had a very mild prescription only for far away the many times I have been tested before. She kept insisting and insisiting to the point that I began to question if I did need them and ended up buying bifocal glasses which were a lot more expensive. I only went in and wanted to purchase the far away ones but she insisted I needed the close ones so that I should either get 2 different glasses or the bifocals. In the end I only used them for a few weeks and had to stop using them they kept giving me headaches and it was making me dizzy to the point that I almost misstepped going down the stairs. I got my eye test redone somewhere else and I was told that I could see up close perfectly fine and got new glasses just with my usual far away prescription. If I had kept using them I would have messed up my vision. My grandmother tried on these glasses and they were closer to her prescription than anywhere close to mine. If i could give no star I would
They do not respect patients time, the doctor showed up 40 minutes late for the first appointment and required 2 follow up visits. They also tried to tell me that my prescription had changed after remaining stable for 7 years (and when I went to a different doctor the following year they said my old prescription was perfect). Wouldnt think anything of it except that this also happened to my boyfriend when he went - constant prescription for years that they claimed slightly changed. Seems like theyre trying to get as much time and money out of their patients as they can. Very aggressively pushed expensive contacts and new glasses for the new (wrong) prescription. Would strongly recommend looking somewhere else for eye care.
Dr. I is professional, patient and of course quite knowledgeable! She will go out of her way to assist in any way she can, even to personally call the insurance company to attend to billing issues. I highly recommend seeking her care!
I wish I could give them a zero Star.
Just went in last week with a contacts problem. Dr. I is truly a wonderful professional, she is caring and careful and gave me fantastic advice! Could not recommend this place more for glasses and contacts and all your optometry needs! Staff is super friendly and helpful, great experience.
Great and understanding especially with my daughters changing schedule. She is a dancer and I believe the office manager and sales person told us they knew the changing schedule of a previous dancer.. (Not sure of the name and now doing an edit... ha) it hit close to home how sweet everyone was. My exam is in June and I will go back there for it time and time again
Scheduled an appointment and got a confirmation that it was a go. Got there and they told me they cancelled it because they needed more information about my insurance and the slot was no longer available. I got the follow up email saying it was a go. The first email said not to show up until the second email came, which it did. Also, they just needed to wait until I show up to get the needed info, and I arrived 15 minutes early since it was my first time too. Apparently, they tried contacting me but both my address and phone number were incorrect and never associated with me. They need a better communication system in place. Taking my business elsewhere. No respect for time.
EDIT: After posting this review below, the team at All Eye Care Doctors reached out to me and let me know that they were able to find a technological issue in their automatic e-mailing system based on my review. This issue has been resolved and, as such, there shouldnt be an issue again. They also went out of their way to offer me an additional month of contacts for free. This sort of attention to customer service completely negates my previously bad experience and Im happy to say that Ill be continuing my contact purchases through this office!The optometrist here is fantastic! That being said, the rest of the staff is incredibly disappointing with their customer service. I waited over a week for the notification that my contacts Id ordered had arrived, even though I was told it would take 1-2 business days. I had to call them in order to learn of their arrival. This happened again a second time when ordering more. Additionally, when talking to the staff on the phone, asking the simple question of when will my order be ready for pickup leads to being on hold for about 10 mins (before I gave up and called back). Bad customer experience. Would recommend getting an exam done here but nothing more.
They dont measure / share your PD when you get an eye exam with them. This effectively forces you to buy glasses here or try to do a measurement yourself.
The team at All Eye Care was great. Very professional, communicative, and they were able to get me an appointment on a days notice for a new contacts fitting. They worked with me to find the right new prescription. Highly recommend.
Booked my appointment online very easily and withing the same week. Had a full eye exam (didnt happen for a long time) and they explained everything very clearly to me. Doctor was very nice and took the time to stay after hours to explain and help me chose my glasses plus they helped me make the most of my insurance.Will def go back and recommend.
The exam was fast and simple and the Doctor I saw, Dr. Idrizovic, is clearly very experienced and knows what is going on. She was good about informing me of all of my choices without persuading me to pick something that didnt suit me.The staff here are so nice and efficient, and were more than willing to work with my needs as an out of work bartender during the COVID-19 shut down. They are offering a great deal for contacts+glasses with rebates at the moment. They set me up for a couple weeks worth of contacts to wear while I waited for my paycheck to come in to cover ones for myself. All around excellent place to go!!! Highly recommend to anyone!!
My sons glaces broke and All Eye Care did great job replacing them for free of charge, Thank you Walid for your help.
Pros: the staff was very friendly, the doctor did a good job administering the exam. The staff was extremely helpful and supportive while I tried for 45 minutes to put contacts in in their hallway.Cons: I went for two visits to get a single pair of contact lenses, for which they charged my insurance $7,000. I felt like this was very dishonest of All Eye Care Doctors to the point of almost being a scam.
(edit: Two days later after seeing this review they did finally cough up my prescription, saving me an FTC complaint and an argument with my insurance company. Bumping this up an additional star for that.)Went there for an eye exam and updated prescription; doctor was polite and efficient but staff then immediately tried to bull me into buying glasses from them and refused to give me my prescription (said they didnt have it there with doctor not twenty feet away).This place is a scam, and now I will have to get my insurance to cover a second eye exam just to get an updated prescription.If youre not there to buy glasses, theyll take your money and give you nothing.The doctor was nice, though.
Earlier today I casually stopped by to ask if they had any services to help tighten my frames. One of their employees took my glasses back and tightened them with no questions asked. Super friendly and inviting, will 100% go back! (They also had a very large array of frames for sale!)
I had an eye appointment and then a follow-up. Both appointments took longer than necessary (I was there an hour and 15 mins each time) I think mostly because they were short-staffed and also training interns, so they had to explain things to them. But at my follow-up appointment I was not totally happy with my contacts prescription and Dr. I (she is very good!) who did not see me originally, spent much more time with me than is usual at a follow up to re-test me in various ways and she ended up finding a prescription for me that was much better. They are flexible and will work with you. This can also take a bit more time.
Everyone here is professional and friendly! After my first visit everyone always greeted me by name when I entered. Dr. I was very thorough and helpful in curing my eye infection and getting my new glasses and contact prescriptions. She gave me several samples of contact brands to try before deciding. They have great contact pricing and had my brand in stock!
The team here, especially Dr. Idrizovic, provided me with great service every step of the way from the initial exams, to glasses selection (they have great brands), to contact lenses fitting. They offer fantastic price matching on contacts, and the office is in a very convenient location. Will definitely be returning!
Dr Idrizovic and Dr Chuang were so helpful and attentive with excellent follow-up and personalized care - even over the weekend through texts and emails checking in on me - when a virus was affecting my eye. I am very grateful to them for their professionalism and knowledge. They are also networked with the best Boston hospitals for any needed consults.
Go nowhere else! Ive been wearing glasses and contacts for over 35 years and Ive never had a more thorough exam (including at Mass. Eye & Ear). Dr. I spent ample time with me and gave me multiple contacts options to test wear before fine tuning the prescription. The staff was very friendly and helpful. Excellent service!
I have been a patient of both Dr. Dzenana Idrizovic and Dr. Janne Chuang. They are both extremely dedicated, knowledgable, and experienced. I would say they are among the best optometrists I have had. Additionally, their office staff was very helpful and accommodating as I picked out my first pair of glasses, as well.
Everyone here, from Dr. I on down, was extremely helpful and knowledgeable. Hadn’t had an eye exam since I was young and this was an amazing first experience here. Everyone there wants to make sure you leave happy. Highly recommended.
Super nice and helpful, the staff always smiles. The office is clean and fresh smelling. The lab equipment is advanced and clean. The doctor is gentle speaking and very knowledgeable. The staff is composed of real genuine people, people you could grab a beer with.
Great customer service! Thanks Rachelli for helping us pick out our glasses and to wonderful and kind doctors who spend the time to get our prescriptions right! Progressives are a little pricey but definitely the way to go for these 47 year old eyes. I can see again!
Update: Still highly recommend this place but I understand some of the frustrations expressed by other reviewers. Even though there usually is a wait and my visits may take longer than I’d prefer, I’ve found that ALL the really good medical professionals whom I choose to see are extremely busy and tend to run late. I have a medical condition and am diligent in seeing medical specialists regularly.I view the time spent as a trade-off for truly custom service. If you happen to be someone who doesn’t need this type of specialized care, you may be better off at another practice that strictly follows a 20-40 minute appointment routine. That’s not the case for me. All Eye Care is actually out-of-network for me but I can’t see myself going to anyone other than Dr I for my eyecare needs.I’ve found the staff to be extremely experienced and knowledgeable, as well. This office stays up-to-date with both technology and products. Highly recommend for custom care!
Came in for an emergency visit due very swollen and painful eye on a Saturday. The doctor knew immediately what was wrong and how to treat it. Had us come back for multiple visits and found time to make us a priority due to the severity. It was so reassuring and helpful! Highly recommend and will be coming back for standard eye appointments.
Dr I and her staff are great! Very understanding and accommodating. 10/10 would recommend :)
If you have allergies and your eyes are giving you problems, dont go to your doctor or the urgent care, go to THIS eye doctor. She is VERY thorough, almost to the point to where you think, Is this really necessary? and thats probably only why I didnt give it 5 stars. However, she saved my eyes during allergy season. My eye allergies have always been a problem every year and no doctor, not even my allergist, has ever successfully helped find relief until I came here and she gave me two kinds of eye drops and by the next day I was feeling radically better. I even called her just to thank her and she answered the phone and said, I saw it was you calling. Wow! Great service too. That one girl, youll know which once you go, I forgot her name, but she runs the hell out of that place and is friendly, professional, and obviously good at what she does.
Dr. I is fantastic. I have advanced keratoconus and nobody had been able to successfully fit me for contacts until she did. She is great and would recommend her to anyone
Dr. Chung is the best. Shes incredibly kind, patient and informative. I highly recommend her. Also, the office manager Natalie and Ani were both very helpful and friendly.
Natalie was a huge help and Dr. I is an outstanding professional. Definitely would recommend. All Eye Care will Be my preferred optometrist going forward!
Informed me I may have an eye disease, and after informing me, discouraged me from asking any follow-up medical questions about it because they told me it would only scare me (I ended up having nothing wrong with my eye). When I left, they also forgot to provide me the medical next-steps, which they had told me they would provide during the appointment. They called me 3 times and texted me on a Saturday to confirm my appointment for the following week. When I left messages to reschedule an apt, they did not reply. Its disappointing, but they were extremely over-priced, had terrible bed-side manner, and very poor client services. I would strongly not recommend.
Good selection of frames across budgets. Everyone was nice and informative. Insurance was filed properly. The place is clean and well lit.
Had a great experience, was very happy that I could grab an apppintment late enough to swing by on my way home from work for a quick annual eye exam. The exam itself was much more comprehensive than any of my previous eye exams. They also have a great selection of frames onsite.
Dr. I was wonderful and the staff are all very friendly and attentive. The shop itself has international, contemporary, funky, and original frames to choose from.
Incredibly friendly and informative staff! In their own words: Well take care of you.
Professional and spacious office clean space
So great! I thought Id never find an eye doctor as good as my old one who retired but this one is it! Loved my doctor and my new glasses!
Very friendly and competent service. Lots of eye glasses to pick from. Very knowledgeable staff.
Its very commercial they just worry about money they dont care at all, I will never go back there again they try always to give you the highest price,and also very sneaky.between my son and Iwe spent more $ 3000 total with the insurance goes beyond $4000
Awesome place. The staff is very friendly and the doctor helped me a lot in my exams. They do everything to help you.
Incredibly friendly and helpful. They helped me find a perfect pair of glasses for exactly the amount I wanted to pay.
Great service and great doctors! I l was treated so nicely by Dr. I.
I unfortunately did not have a great experience at All Eye Care in Cambridge. I tried to schedule an appointment initially in Medford and they convinced me to go to the Cambridge office instead saying there was only 1 new doctor in Medford. I agreed even though it was out of my way to travel there. My appointment was a yearly for contact prescription renewal and ended up taking a total of 2 and a half hours. I spent a short amount of time waiting, but then had to see a student who was very nice and performed various exams which ended up taking a lot of time. We then ended up waiting for the doctor for about a half hour who then preceded to do the same tests. Afterward, they tried to convince me to switch my contacts and get new frames which were ridiculously expensive. Another issue with this place is that they refuse to give you your prescription until you come back one week later for a 5 minute appointment that ends up taking 45 minutes between wait time and them trying to do another exam on you. In the end, they never gave me my prescription to use on 1-800-contacts but made me order it through them. It did end up being a good price, but I will not be returning due to their persistence to use their products and obscenely long wait times.
Loved the doctor who was very comprehensive in her exam. Very friendly staff. The practice is also super modern with a good collection of eyeware including IC Berlins!
Great service! Very thorough eye exam and fantastic recommendations on glasses.
Amazing doctor, great optician, a lot of space, professional and friendly staff members. I highly recommend All Eye Care Doctors.
Glasses are super overpriced and I was able to find the same pair I wanted in store for fifth of the price online and they work great!
First time went to this place for new prescriptions and eye glasses. It’s a brand new branch, so everything is really new. Got friendly staff and quick service.
I am so grateful that Dr. Idrizovic was recommended to us. We had annual exams for years. I noticed lately I couldnt see thru the prescriptions my old Dr. Had made for me. I scheduled a apt here and the issue was resolved. I decided to have my daughter re evaluated here to make sure her prescription is ok. We found out that my daughter had a very bad vision in 1 of her eyes, and that must have been like that for a long time. She is 10 and didnt know that her vision should be better and never complained. Dr. Idrizovic examined here gave her a new prescription and my child couldnt believe how much she can see now. We will forever be grateful to Dr. Idrizovic for catching this what the other doctor missed.( She has seen her old doctor 3 mths before this).I would recommend this place very highly. The staff is wonderful and so responsive to inquiries and concerns.They are professionals and truly care about their patients.