I had the most amazing experience at Uptown Bridal. Everything was absolutely perfect and so personalized for myself and my group. Tonia, Nicole and Jessica were all so kind and wonderful to work with. They do everything they can to make it the most incredible day. I felt like they really cared about my story, group of friends/family and that I found the most perfect dress. They even worked with my Fiance before the appointment, as he wanted to drop of some surprises for me. I couldnt have asked for a better place to say YES to my dress!
The entire experience at Uptown Bridal cannot even put into words. Its kind of like when I tell my new husband I love him, the words I love you dont feel strong enough. You feel me? The entire process was perfection from making the appointment, to the personal phone call customizing my wants and needs, to the days leading up to the appointment with emails and check ins. Walking INTO Uptown Bridal is an experience EVERY bride soon to be should have in their life. Photos, goodies, the COLORS, the music, the vibe, the amazing twins that own the place, the snacks, the DRESSES...all of it. To die for. And Im not even a dramatic person.They didnt even try to show me anything outside my budget range. I truly loved this experience from beginning to end- and will forever have the best memories of my wedding day because of the above and beyond service provided by the team at Uptown Bridal. And now Im crying. Maybe I am dramatic.
Every bride wants to feel like a princess, this place will treat you just as that. Without giving away any of their magic, I will say it was beyond what I expected in selecting a wedding dress. They tailor every consultation not only to each bride, but also to the love they have with their fiancé and the girls they bring with them to help select. I laughed, I cried and I found the dress of my dreams. The deposit is worth every penny, even if I didn’t find my perfect dress (which I did), the experience is unlike anything else. Then they went over and beyond when my sister, who lives out of state and missed my selection day, wanted to surprise me at my fitting. I wouldn’t even call it customer service, because the gals that run this store, they feel more like your friend by the end of the day, they are truly amazing people. Trust me, this is an experience you want apart of your wedding.
The most amazing day for my daughter! They were so knowledgeable and created an unforgettable experience. The dresses were gorgeous. It was a beautiful way to kick off the start of our wedding preparations. Our appointment was in August and we still cant stop talking about it! We tell everyone about Uptown Bridal!!
Can I do more than 5 stars?! As an employee in Downtown Chandler and fellow wedding professional, the Uptown Bridal salon has always been a dream of mine and was such an easy choice when I finally had the ring :) In all honesty, I was met with a little hesitation at the idea of having to pay for an appointment - but I left that day with 6 HUGE believers and my dream dress, it was worth every penny and then some! Im 1000% confident that all of my girls will be back when its their turn! Including sweet treats and all things pretty, the appointment was absolutely perfect! I love that I was able to do a bit of work beforehand by pinning my favorites of their inventory (which lets be honest, I was on Pinterest anyways!) so I walked in to a qualified selection of dresses to start with! With adorable surprises around every corner, the appointment will forever be one of my very favorite parts of my wedding planning process! Saying yes to Uptown was just about as easy as saying yes to my now hubby! Seriously - you will not regret your appointment with these girls!
My experience at Uptown Bridal & Boutique was more than I ever dreamed of! If you are looking for a wedding dress I would highly recommend coming here. Uptown Bridal doesnt just give you an appointment to try on wedding dresses, they give you an unforgettable experience from start to finish. From the moment we walked in the door we were greeted with such warmth and excitement. Maddie and Tonia were awesome to work with and so accommodating! There were so many personal touches that made this day so special. I would list them all here but I think it would be better for you to find out for yourself! :) My guests were also commenting about how much they loved the experience. Thank you for everything and I cant wait for my dress to come in!
If youre debating on going to Uptown Bridal, do your beautiful bride self a huge favor and GO!!! You will not regret it! It is an experience unlike any other in the Phoenix area. I went to multiple bridal boutiques and stores across the valley and Im telling you this is the best of the best. Nowhere else compares. I personally found my dress here but even if I hadnt I still would have gladly paid for and cherished the experience.You do pay for that initial appointment but if you find a dress, they put it toward your dress (which is amazing!) And if you dont- Im telling you its still worth every penny!!They make your dress shopping appointment so special and personalize it to you! If youre looking for a day with your friends/family to find the dress of your dreams, this is the place. Look ahead to make sure the designers and styles are up your alley and if they are- go!!! You wont be disappointed. They put so much thought into everything and there are so many little special touches (they even have surprises for brides to be that I wont spoil.)Even after purchasing my dress, I purchased an accessory and they continued treating me with the same kindness and gave me the same time and attention after I had made my purchases when I needed some further assistance.
If you are looking into this place for your wedding dress shopping please do not hesitate and just book an appointment with them! There are no words to describe how amazing they truly are. They go above and beyond to make your experience magical and one of a kind. I have had the pleasure of booking with them twice, once for my sister and the second time with my best friend. They both found dresses in their price range that were absolutely stunning. I would HIGHLY recommend them to anyone.
Uptown is an experience like no other. I was gifted the appointment and was one of the first in the new location. The girls thought of everything. The appointment was so personalized. I went rogue and invited my groom to my appointment and I loved that they welcomed him in with open arms. Without having my mom in town, I wanted that glitz and glamour and Uptown delivered. Sparkling lemonade, sweet treats, and photographs of the process. They seem to know all their brides; I walked in to pick up my gown and they instantly were recalling details from my appointment.
I cannot say enough good things about my experience at Uptown Bridal. From the moment I contacted the store until I picked out my dress, I felt like they truly cared about my experience and making it the best it could be. They respected my budget and did not push anything over. They have a beautiful selection of dresses and there were more than enough dresses that were lower than my price limit. The day of, every person who came with me was amazed at how well we were treated and all the sweet little surprises they had. The cherry on top was that we had the boutique to ourselves for three hours. Everything was perfect. Dont bother looking elsewhere!
I highly recommend this boutique. They make your experience so unforgettable not only for you but the people who join you for this appointment will be delighted. The boutique itself had such a warm and cozy feeling, staff is amazing they make you feel comfortable trying on dresses without making you feel like you are being rushed. They have such a wonderful selection of bridal gowns, headpiece, and veils. Thank you Uptown Bridal for helping me find my dream dress for my special day!!!
As soon as you get engaged, do yourself a favor and book an appointment with Uptown Bridal. It was the best part about the wedding planning experience and I highly recommend every bride to experience it. You will not regret it! When you get married, everyone wants a little piece of the experience, and uptown bridal, really gives you the magical feeling that a bride (and her family) should feel when they are picking out the dream wedding dress. I will leave all the details out on what they do in your appointment (because each bride should experience it themselves), but let me just say, I WAS BLOWN AWAY. Hands down, I have never experienced better customer service, from the beginning, when youre booking the appointment, to the appointment, even to the end when I had my dress preserved through them. Stop reading my review, and go book with them! Its the only place brides should go!
I can’t say enough great things about Uptown Bridal! The girls made my consultation appointment so special, and a day I will cherish always. They have the utmost attention to detail, and make their brides feel like a a true princess. Their expertise led me to the PERFECT dress, and I couldn’t be happier with the decision. If you are looking for the perfect bridal experience, definitely go to Uptown Bridal!
I cannot say enough about this place. Buying your wedding dress should be more than a purchase, it should be an experience. I didn’t realize this until I went to Uptown. They treated me like a queen and were wonderful to my bride tribe. The women here are amazing and the selection is beautiful. I would recommend this a place over and over again.
Most amazing bridal gown boutique ever! I could not have had more fun or felt more comfortable trying on gowns. They created such an intimate, special experience tailored to my style. A great variety of plus size gowns! They put so much work and effort and love into what they do at Uptown. Never thought finding my wedding gown would be so much fun or so easy!
I had the most amazing time with these ladies! They will make you feel like a part of the family from the moment you walk in the door. It is such a special occasion and they definitely make sure to go above and beyond! They helped me so much throughout this process and it is such a relief to know that I am in good hands! Thank you for everything, you are all wonderful! Xo Nicole
There are not enough words to express how incredible this bridal boutique is! I had my Celebration Consultation this past weekend and I just can’t stop thinking about it. I literally just want to relive it every day because it was such a breathtaking experience. The boutique is just stunning! I wish I could work there so I could relish in all that bridal magic every day, but also because I would love to make others feel as happy as they made me feel at my appointment. I am so grateful for the day they created for me. The ladies there are simply the sweetest, kindest women that made my day so special. Everything was personalized to me - from the music, to the drinks & treats, to the photos of me and my fiancé around the boutique, to the gorgeous bouquet flowers! They even took professional photos the entire time and also worked with my fiancé to give me an extra special surprise when I said yes to the dress! Let’s just say there were a lot of happy tears. Jess was my consultant and she helped me find my dream dress, she was so wonderful! I am so obsessed with the dress I chose and I can’t stop looking at all the gorgeous photos they took to capture the beautiful moments from my appointment. Thank you from the bottom of my heart for such a wonderful day that I will cherish forever.
The experience I had at Uptown Bridal made me not want to shop anywhere else. I already had another appointment set up at another place, so I still went..but it was night and day. They spend 3 hours with you, giving you the time you need and have thought out every detail. I gave them a higher budget than what I really wanted to spend, but all of the dresses I tried on didn’t even come to close to the higher end. When I told my bridal party the price of the dress, they were shocked because they all looked way too expensive. I didn’t mind spending the $150 deposit because it allowed my whole bridal party to come. Plus it goes towards your dress. The place is so cute and they are so friendly. I can not recommend them enough. I just bought my dress today, and can’t wait for it to come in so I can go back there and try it on again. Thank you Uptown!
Uptown Bridal is amazing. I had such a great experience here that really made me feel special. Ali was able to help me find the dress of my dreams and she was such a sweetheart about it. All of my bridal party and some family were there as well and we all felt at home. The staff is amazing and the dresses are to die for. If you are looking for a great experience wedding dress shopping skip the big stores and head to Uptown Bridal they will make you top priority while you are shopping for your very special day.Thank you to everyone at Uptown Bridal!
We have used this bridal boutique for 2 of my daughters wedding dresses. What top notch service. I appreciated all the love and smiles shown while going through this process. Our daughter Ryanne’s wedding was almost 2 years ago in October 2016. We picked up Brittany’s dress yesterday 9/1 and can’t wait for her big day 10/20/2018. Thank you again for the warm & kind service. Highly recommended. ❤️
The uptown bridal experience was unique and special. I felt so welcome and like I was part of their family. The atmosphere is intimate and I felt like it was all about me (which is exactly how you should feel!) The sisters that own it, as well as the other ladies helping, were so friendly and personable. You can tell that they love what they do. I had contacted a couple other places and really got the feeling that I was just another number and a dollar sign. At uptown I felt like the most beautiful bride to be...ever. The selection of dresses they have are gorgeous and you can easily find something that suits your style and price range. With a smaller, more intimate feel, the experience wasnt overwhelming. I was able to hand pick every dress I tried on (totaled 6) and I found my perfect dress. This is an experience that should be memorable and it was nothing short of just that. Thank you so much for this wonderful memory.
My experience with Uptown Bridal was absolutely amazing! Everyone was beyond friendly and made sure that every aspect of my day to find a dress was perfect. They made sure I was comfortable and they were not pushing to make a sale. Not only did they give me a great experience when I found my wedding dress, but they kept up with me throughout the whole wedding planning process. This was one of the best customer service experiences that I have ever had and I was so pleased with these ladies that I referred several family members already and I will continue to send anyone looking for a wedding dress to them! It was an unforgettable experience and it couldnt have been any better!
Had a great experience at Uptown Bridal & Boutique getting my dress. The owners are so nice and helpful and very accommodating in making your day special. Would highly recommend Uptown to anyone looking for a beautiful dress and a memorable experience.
Best place I have ever been to. These ladies were so kind they had an amazing selection of wedding dresses and they had refreshments already set up for the whole group. They make it so personal and awesome, they used their expertise to suggest dresses similar to my style and I ended up finding my dream dress last minute because they were opening up a new shipment and she thought I might like it. They print out photos of you and your fiancé and take pictures with the whole group it was so fun I absolutely loved it and them!
I bought my dress here last week and I am thrilled! I had tried on some wedding dresses at other Bridal shops but my experience here was beyond compare. Uptown bridal has a large assortment in gowns... all styles, price ranges, colors you could ever hope for! My consultant, Ali, was an absolute doll. She was very friendly and professional. I felt like she was part of my wedding party! She had great advice for each gown I tried on and brought me some beautiful suggestions I would have skipped over on the rack. I had so much fun shopping here! I highly recommend Uptown Bridal. They truly have it all. A friend of mine just got engaged and I cannot wait to take her here to try on! I love Uptown Bridal!
I had an amazing experience at Uptown Bridal! The customer service was beyond my expectation. My entourage and I had a great time. This is definitely the place to go for a wedding dress and get the full bridal experience.
Such an amazing family owned company! I had no idea what to expect when I setup a celebration consultation for wedding dress shopping, but I walked out feeling so loved, pampered, and confident in the purchase I made! They carry a BEAUTIFUL selection of wedding gowns and their service was incredible, whether it was the snacks/drinks they had waiting, the music playing, or their photographer. Highly highly recommend this beautiful place if youre looking for a one of a kind experience while shopping!
Uptown Bridal is the most fabulous bridal boutique you could ever imagine! My mother sister and I, had a truly personalized appointment (trust me when I say personalized hehe) and received absolute concierge service from the team at Uptown Bridal. I am from Pennsylvania and my parents live in AZ. There is nothing even comparable to this experience at home! I could not be more thrilled that I had this opportunity! If you are looking for a place that makes you feel the most glam, excited and ready for your big day - then Uptown Bridal is the place for you!! PS!
I went here when my cousin was looking for her gown. I wished I had known about it when I was getting married. Sweet, beautiful boutique with absolutely stunning dresses. Incredible staff. Love the atmosphere!
I had visited a few bridal shops with no luck before going to Uptown Bridal. Shopping for a dress was extremely stressful before, but working with Nicole was a breeze! She sat down with just me before my appointment and really listened to my wants and needs. She was kind, patient, and extremely accommodating. I found my perfect dress there and I could not be happier! The bridal shop is so sweet- I could spend hours there! My family and friends loved Uptown Bridal and I would highly recommend this bridal shop to anyone who is looking to feel special and like a bride while shopping for a wedding dress. Request Nicole if you can. Shes the best!
Loved this place! Every detail is perfect and they totally cater to the bride and guests! Highly recommend!
I am so happy that I chose this bridal shop! I instantly fell in love with this shop the day I walked by. The owners are wonderful and the customer service is absolutely remarkable! They have beautiful and affordable dresses for everyones unique taste and shape. I would recommend this shop to anyone. Thank you so much for making my dress shopping experience the best!
I LOVE Uptown Bridal! What an amazing experience. Nicole and Alli were so amazing and made me feel so comfortable!!!! Please go see them and find your perfect dress! I found a sample gown that was flawless and fit like a glove; just needed a hem. I was able to get the discounted sample price and they took a discount on my veil for the Inspirador debacle... I would recommend anyone going her for an amazing experience!I also got all 7 of my bridesmaid dresses from here and they were breathtaking!
If you are looking for a bridal gown this is THE PLACE to go. Personal attention and details to every need and want, along with special touches, make this an incredible shop. Id give it 100 stars if the app allowed.
I absolutely loved my experience here!! The atmosphere could not be more perfect- every little detail is thought out and you start redesigning your own house in your head because the place is so gorgeous. The women are stellar- professional, kind, great listeners, and really intuitive salespeople. They see what you might like and suggest things and really listen when you want to go a different way. I couldnt recommended them enough.
Hands down the best place I tried on dresses at! The staff was wonderful to work with and went out of their way to try and help me find my dress. I would recommend them to every bride!
I just had my appointment at uptown bridal. I was uneasy paying a deposit for an appointment. After going through the experience it was sooooo worth it. My group of friends loved every second of it. I also found my dream wedding dress. The staff at uptown bridal really catered to my needs and made me feel so welcome and beautiful during my appointment. They truly understood what I wanted. I absolutely strongly suggest making an appointment with them. I’m sure you would find your dream dress. The deposit I paid for my appointment went to my deposit towards my dress. I can not wait to wear my dress again!!
Great service. Great place. Genuinely nice people. Ive been dress hunting for quite some time and I finally Found my dress! Felt good knowing Im getting it from uptown bridal boutique!
Great staff and selection. Cute little boutique items. They made my day perfect and they had refernces for cleaners, keepsakes and modifications.
**UPDATE**After my situation, (which you can read below) the owner, Nicole, called me to discuss my experience. We spoke in detail about my dress size and measurements and how it can be very difficult to estimate how much extra fabric will be required with an expecting bridesmaid, which I completely understand. She was very professional and sympathetic to my situation and encouraged me to bring my dress in to their recommended alterations specialist as she was genuine in wanting to help me cover the cost of the manufacturers defect in my dress. I did let her know that I had already visited a seamstress local to me, since its a bit of a drive from where I live to downtown Chandler, and she was understanding of that and even offered to cover the cost of my alterations! I was certainly not expecting that, nor did I feel that it was even necessary, but she was adamant. Nicole assured me that Uptown Bridal prides themselves in their exceptional customer service and while I didnt have the greatest experience speaking with one of their other representatives, the owner went above and beyond to make sure I was satisfied. I would return to them in the future and would ask directly for the owner, Nicole.I was a bridesmaid in my brothers wedding and his fiancée chose Uptown Bridal for her dress and the bridesmaids dresses. I was only a few months pregnant when we had measurements taken for our dresses and I asked that my dress be ordered two sizes larger than what I measured at since I would be about 7 months pregnant for the wedding and wasnt sure how big I would be.We picked the dresses up about a month and a half prior to the wedding date and upon receiving my dress I noticed immediately that it was WAY too big. At the point of me getting the dress in, I was 6 months pregnant and definitely showing. Even with my increased waist size, I could put the dress on without even unzipping it. When I brought this to the attention of the ladies at Uptown Bridal, they were adamant that they ordered the size I requested based on my measurements. They told me I measured at a 16 in January, which is HIGHLY unlikely considering the fact that I was just in a wedding a month prior to being measured at Uptown and my dress for that wedding was a size 12. Needless to say they wouldnt help me.In addition, there was boning missing in half of the bodice of my dress, which would qualify as a manufacturers defect. Uptown Bridal said the only thing they would be able to do would be to look at the dress, determine if it was in fact a defect on the manufacturers part, and if so, I would have to take the dress to their recommended alterations specialist to fix the dress. They said they would work with me on fixing the defected portion, but I would be responsible for the remaining alterations. I would end up paying top dollar for additional alterations that shouldnt have even been necessary and they wouldnt even commit to covering the entire cost of the defected dress.Ultimately, the dresses looked beautiful in the shop but when it came to customer service and Uptown Bridal taking responsibility for their mistake, this dress shop was highly lacking. I would not return there for future services or recommend anyone to them.
Cam not say enough great things about Uptown Bridal! The staff is so incredibly nice and thoughtful! I looked for months for the perfect dress, before even coming in the staff had emailed me and after a few short descriptions about what I was looking for, they emailed me a dress! The dress in the email was perfect!!!!! After weeks of waiting to finally get an appointment I was able to get it on and I said yes it was the dress!!!!! They even threw in the cutest little bachelorette vail!!!! If you are looking for a place that isnt just looking to make a sale but actually listen to what you want, this is where you need to go!!!!!!
I had the absolute best wedding dress shopping experience at Uptown Bridal! Nicole, Jess, and the rest of the staff were sincere and so helpful and the gowns are incredible!!
I bought my bridal gown and veil here. Very pretty stuff and very helpful. Highly recommend.
The girls working were wonderfully knowledgeable and patient. The store was beautiful, their customer service skills were above and beyond and it was an overall amazing experience.
Cool boutique not just wedding stuff her. Like this store.
Beautiful boutique, personal experience, you will not be dissapointed!
Wonderful experience and very knowledgeable! We found our Dress!!!
Absolutely amazing.