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Audi Cherry Hill
2261 NJ-70, Cherry Hill, NJ 08002, United States
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Audi Cherry Hill
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An
Review №1

My father and I had an amazing experience with the sales team, Mrs. Ibrahim and Pete helped us get a deal through on a Saturday!! They were kind and very understanding of our budget which made the whole process a lot less stressful. Along with the facility being clean and offered tea and snacks, that was my first time purchasing a car and they definitely set the bar. Definitely coming back for an S3 soon!

Li
Review №2

Ive had my new car for a few weeks now, and remain thrilled with it! Our sales manager, Sergio Johnson, was very helpful in making the process stress free and easy. He was knowledgeable and professional and I appreciate the great service we received!

Be
Review №3

I had a very positive experience working with Brian Shadduck. I had some health concerns that involved several return trips. Brian worked with me each step of the way, preparing the vehicle as requested and remaining laid back throughout the process. After the purchase was complete, I reached out regarding financing, and Brian continued to be available to address my concerns. Highly recommended!

Ki
Review №4

My parents just recently bought a Q7 2021 on Wednesday and Sergio Johnson gave us the quickest and most pleasant experience getting this car. He exceeded our expectations and was very professional, well communicated, and very patient with us as we were deciding. I couldnt have asked for a better salesman and definitely recommend Sergio to anyone who plans on shopping at Audi Cherry Hill!

Yv
Review №5

I went in they waited on me right away service was wonderful . Everything thing went great and the loan officer gave me a very good package and warranties, don’t no what your missing if you don’t go to cherry hill Audi Thanks I’m happy with my Q7 -2021

Bo
Review №6

Great customer service provided by the sales person Ismail.Very helpful and knowledgeable.Highly recommended.

Ap
Review №7

After a not so great experience at another dealership I wasnt sure what to expect but Bodur was so helpful and pleasant. Go see her if you are looking to buy an Audi. The entire team made this experience a great one. Thank you!

Ma
Review №8

I just bought a 2019 A6 and cannot be happier. So excited to own a fantastic car like an Audi. Andrew was very helpful with test drives and helping me close on the car I wanted. Also, Kathleen in finance was a pleasure to work with!

Am
Review №9

Had a positive experience in purchasing my first Audi! Sergio Johnson was extremely helpful and patient throughout the entire process. He also fought for my trade-in value and I couldnt have asked for anyone better. Thank you Sergio!

ho
Review №10

What a 1st class experience Bryan is an excellent product specialist provided me with all the information I needed to make my purchase easy and hassle free. Brian in the Finance office offers great ways to enhance your ownership over time and I highly recommend taking advantage of Warranty.Ask for Bryan you wont be disappointed!

Ze
Review №11

I have been leasing an Audi in the last three years, and I decided to go with buyout. With low inventory problems everywhere, I did not have the time or energy to look for a new car, so buyout seemed as the quickest solution. I called many dealers in the Philadelphia area to buy my current car, but none of them could help for various reasons. I am glad that Audi Cherry Hill immediately responded my call and invited me to their dealership the next day. Especially Ismail and Pete have been very helpful during the process.

mi
Review №12

Great customer service from Ismail provide me every information from start and to finish really happy how the transaction went through even more that the car came early and also want to say Thank you Pete for providing great service as well

Sa
Review №13

I had a very good experience with the dealership when buying my new Q7. The sales person, Ismail, was excellent. He was very responsive and got everything done properly and on time!

Jo
Review №14

I had a minor issue with tire pressure today. Stopped by the service department. Mark from service was awesome!!! I explained my issue. He jumped in the car. Took it away and fixed the issue in less than 10 minutes. Thank you.

Br
Review №15

Always professional, always a great experience.

Tr
Review №16

I had a phenomenal and completely stress free experience. I told Sergio Johnson, the salesman, what type of car I wanted and what I wanted to trade in and he gave me a number of options. He was extremely professional and answered all of my questions and I had ton. The finance manager Kathleen was also great and due to her and Sergio I was able to quickly close the deal and leave with a car I love. I would definitely recommend this dealership to anyone interested in an Audi or any of their used cars. You won’t be disappointed.

an
Review №17

Everyone at this location is extremely nice all the way down to the manager! Was able to interact with two sales personnel Andrew Garner and Sergio Johnson! Both have great personalities and will not pressure you to buy anything, will consider what you are comfortable paying and what you want in a car and try to make it work! Pete the finance manager will make anything happen! This was my first financed car and he was able to find me a loan for a 2021 car within my monthly budget and a decent down payment! To make it even better great time management I was able to come in buy a car and leave with the car before I had work. Great experience, well recommend!

Th
Review №18

Sales Personnel at Cherry Hill Audi treated me with extreme professionalism. Those personnel were Mark Tambo (Sales Manager) and Andrew Garber (Sales Associate). They walked me through the entire process and allowed me to receive a very generous deal. I couldnt be happier with the results and highly recommend this dealership to anyone whos looking to Purchase or Lease an Audi. Top notch Sales Crew at Cherry Hill Audi!

Ka
Review №19

Had a wonderful experience with Cherry Hill Audi. The sales manager Mark got in contact with me after I inquired about purchasing a new Q3. I came into the dealership and Mark and Andrew helped me get into a 2021 Q3 lease that is perfect for me! They were fair, polite, and accommodating. Overall a great experience.

Ni
Review №20

Best buying experience ever! Byran was our salesman! Extremely knowledgeable about the vehicle! Mark T the sales manager made us feel right at home. Extremely personable! Went back to sign paperwork and worked with Pete the financial manager was just as easy going! Adam went over all the features with me at pick up! Also extremely knowledgeable! The whole experience was nothing shy of exceptional! They will have a customer for life!!!!

Mu
Review №21

Great people at this location. Everyone was nice and very helpful. Had a baby with us and no one gave us a tough time. Highly recommend! Ask for Ismail! And also I would like to thank GSM Mark! As well

B
Review №22

I just purchased an Audi from Cherry Hill Audi. Joel M was my Sales rep. He was 1st class all the way. He always got right back to me and made the purchase seamless. Mark T the Sales Manager was great to work with as well. They all are very nice and knowledgeable. Ask for Myles in service if you go. He is the man also!

Er
Review №23

I had a great experience buying a Q3 yesterday. I was lucky enough to work with Adam A. and the GM Mark. The model I wanted was nowhere to be found anywhere nearby in stock. I was evaluating another brand and having a hard time making a decision, so they authorized upgrading me into the S Line at the same cost because they had it in stock. Both of them were excellent, friendly and I didnt feel pushed at all. Great experience and I couldnt love the car more.

Di
Review №24

I would like to thank Ismail for helping me find the car i wanted from beginning with the inventory shortage all around i was able to get what i need and looking for and also would like to say thank you for Pete from finance as well

go
Review №25

I would like to say Thank you to Ismail and Kathleen on helping us buying 2021 VW Atlas it was a pleasure

Bo
Review №26

Beware the service department! Get another estimate. Cherry Hill Audi estimates were DOUBLE market rate for replacing a part and for new tires. All work done for me has been competently performed, but quite expensive. They also stopped providing shuttle rides and they put my in ride shares with dirty cars and random drivers.

da
Review №27

I have never had vehicle damage before in my 40 years of driving so I was not experienced with dealership service and repairs. My experience with Audi Cherry Hill was unexpectedly poor. After all, I only want the best for my car, especially since it is a leased vehicle. After my accident I preferred to be towed to Audi Cherry Hill for repairs instead of a USAA approved repair business. Audi service personnel spent a total of 21.1 hours repairing my vehicle, which is equivalent to approximately 5 days. They had my vehicle from 5/28/21 until 7/9/21. You do the math. I received a call from Jose telling me that I would be responsible for out of pocket costs in the amount of approximately $1480. I refused to pay that amount and requested that he submit a supplemental estimate to USAA to cover additional parts/labor. Jose took his time to submit the supplement. Meanwhile my car rental agreement ran out on June 22. Enterprise Rental charged me over $900 for those additional days. Audi Cherry Hill dropped the ball. And now I have an unexpected bill to pay because of their unprofessional handling of my vehicle. I can never reach anyone from the service department by phone and they dont return phone calls. At the end of my lease they can have their car back. As much as I love driving an Audi the level of professionalism at Cherry Hill leaves me questioning whether I want to continue my relationship w/Audi in general

Ja
Review №28

I’ve never had such terrible service from any car dealership before. Last year when I dropped off my car for an oil change at 8am, it was there all day and all they said was they “forgot about it” and left zero gas in the car when it was returned. I completed the “how was your service” form and told them all of this and not one person felt the need to respond to me. Today I also had an appointment for an oil change and requested a loaner vehicle as I own a business and needed to return to it. I show up to the appointment and they have no rentals and dropped me off at enterprise, in which they forgot to make a reservation for me. I highly recommend going somewhere else.

Wa
Review №29

I bring my car here for servicing and scheduled maintenance. The staff is always friendly, professional and helpful. No issues so far.

P
Review №30

I just bought a 2021 Audi Q5 and the service provided by Andrew Garber was terrific! This is my second Q5, traded in my 2014 (bought in 2013).

di
Review №31

What a smooth process at Cherry Hill Audi. My husband and I had had some pretty bad experiences car shopping before and were prepared for the same this time around. Andrew in sales was great! He was kind and patient through our questions. There were none of the usual high pressure sales tactics usually used which made buying my first Audi all the more enjoyable. From start to finish the process was incredibly easy!

Ma
Review №32

The WORST service department ever!!! Scheduled an appointment for an oil change/wiper blades service and a loaner. When I got there at 8:30 am, I was told they only have Enterprise loaners. OK, no big deal. Except---they drive you to the Enterprise facility somewhere on the Admiral Wilson Boulevard, where you have to wait all over again. So, I get a Toyota that smells bad and now I am finally leaving at around 9:30. I return to Audi around 3:45 to pick up my car and they tell me they havent even started yet and I would have to wait until tomorrow. When I asked why, I was told that they were backed up! Mind you, I was there at 8:30 for a simple oil change. When I asked the service guy for an explanation --- he had none. No phone call ahead of time, no text, nothing. I had enough and told them to cancel the service and give me my car back. Still no explanation, let alone an apology. Never going back. Will stay with the Turnersville dealership instead. Awful.

ja
Review №33

Excellent service and personnel. Thank you to Ismail for helping us with our recent purchase and the staff at Cherry Hill Audi. He was terrific and we are extremely happy with the second Audi in the family. Grateful to all especially under these trying times to engage, communicate and connect.

Bl
Review №34

Extremely pleased. Very professional staff. I highly recommend this dealership to my family and friends. GREAT JOB......

N
Review №35

I was supposed to bring my vehicle in to replace tires. I had been calling all week to speak to someone in parts dept. At one point, I was put on hold and no one ever returned after taking my info. I called right back and was told that someone would call back. Of course, no one ever did. Now I have had my car here all day with none of the parts I need available. Which could have been avoided if someone would have just returned my call. So after dropping my vehicle since 9:15 I reached out to check status of repairs. It was then I was told the parts were unavailable. Moments later I got a call back letting me know I would now have to prepay for the parts. Huh? This should have handled way better. I’m disappointed.

Re
Review №36

I bought my Audi here in 2018. My fiancé got his Audi here in 2020. We both got AudiCare and get yearly services/other services here since. We have had nothing but great experiences from purchasing our cars to the services we got throughout the year.AudiCare is really worth it for us, personally. The convenience of getting our oil changed and everything else addressed all in one place, plus always be offered a free, courtesy vehicle for the day, is amazing.Today, I just got my yearly service and everyone (from the gentleman that checked me in, to the woman that checked me out, to the gentleman that went and got my car) was so friendly and efficient.

ca
Review №37

Great place to buy a car. I love audi and I have own 2016 Q5 for 5 years. When I wanted to trade in my car for a new one Andrew was great. He help me get the car I wanted a new 2021Q5. Bryan and Andrew were very kind and helped me get everything I wanted. I walked out very happy. A great dealership for sales and service they never disappoint.

De
Review №38

I had a great experience buying my new Audi A6 from Cherry Hill Audi and highly recommend them. My salesmen Andrew was extremely helpful and made it a pretty seamless process.

Ka
Review №39

I would like to say thank you too Ismail help me out front start to finish showing all the vehicles and keeping me update with the inventory was patient and also would like to say thank you to Pete in finance for going over everything

Mi
Review №40

My wife and I just picked up a q5 on Saturday and Andrew was amazing. We had been talking over the phone for a few days and when we showed up everything was waiting for us. We were deciding between a few different cars and he worked with us to figure out exactly what would be best and worked to get us into our price point. The experience was simple and smooth. Then yesterday he shot me a text to check in on us and make sure we were happy with our decision. Great guy, great place. Well 100% be back.

Be
Review №41

I was born to love this place.

To
Review №42

The service team is amazing . Definitely want to give special thanks to Jose Datil. Jose took care of me, and made sure my car got the service it needed . He’s always straight forward and honest.. if I can give him a 6 star rating I would

Ma
Review №43

Andrew Garber and the rest of the team at Cherry Hill Audi made the perfect car buying experience a reality. They made sure I got literally the best deal possible on exactly the car I wanted and I felt like they were on my side throughout the entire purchasing process. They didn’t play any games with me and they set clear expectations and stuck to them. Going forward Cherry Hill Audi is the only dealership I’ll be doing business with and I couldn’t be happier about it.

Is
Review №44

Ismail Yucel was a pleasure to work with. He made purchasing a car a smooth transaction. He was very knowledgeable and was able to show me the car inside out. I also would like to thank the management team for being able to help me out. I am really happy with my purchase of 2021 S5.

Ni
Review №45

Do not go to this Audi dealership. I contacted the dealership via phone the morning of 6/18/21 to look at a specific vehicle, and I provided them with the VIN number to ensure they could look up the correct availability. I first spoke with Malik who made my appointment for the same day at 1:30PM, then later texted with Bryan Hearn who was supposed to meet with me when I got to the dealership. I drove two hours to get to this dealership, and upon arrival, a third person came to meet with me to advise that the specific vehicle I came to look at was sold the previous evening. I texted Bryan to request an explanation as to how this could have happened, and I received no response.This was a complete waste of time and the lack of Audi Cherry Hill’s employees knowledge to research inventory or integrity to provide accurate information is a huge disappointment.

F
Review №46

Five star experience. My salesperson, Bodur, was a wonderful to work with. She approached me right away when I entered the showroom and had outstanding customer service skills. The process was quick and painless. The other employees were also kind and welcoming. I am very happy with my purchase and I’m enjoying my RS3 already.

Tr
Review №47

I have worked with the folks here (Bryan H., Brian R. and Andrew G.) for almost a year to find, service and warranty the *exact* car I wanted. Im picky. I ask a ton of questions. They have always met me with a smile and genuineness that keeps me coming back! No pressure- no pushy deals- no speaking to the man I came in with instead of me- none of the things I have experienced at other dealerships. Cherry Hill Audi really WANTS to see you leave a happy customer, every time. Highly recommend.👌🏾

Da
Review №48

I went to Audi in Cherry Hill after texting with their salesman Brian Shadduck through their website. He had sent me numbers and worked on getting me a deal I was comfortable with via phone prior to me going in person as he knew I did not live local to the dealership. Once at the dealership, I changed the car I was interested in. Brian had no problem with this, and found me the car of my dreams for a price I was comfortable with. The sales manager, Mark T., and Brian R. in finance, were so kind and helpful and contributed me to getting a great deal. Audi of Cherry Hill is worth traveling for! Thanks again!

e
Review №49

I had an amazing experience working with Sergio Johnson of Cherry Hill Audi. My son was looking to purchase a car, and Sergio came highly recommended through friends of mine. I live in Lousianna and my sons lives in New Jersey so I wasn’t able to be there with him through this process. This was my son’s first car purchase and we needed to work with a salesman who was knowledgeable and professional. Sergio exceeded my expectations. He throughly explained the process to my son and communicated with me along the way. I was beyond pleased with his professionalism and dedication to making sure my son was a satisfied customer! Thank you again Cherry Hill Audi and Sergio Johnson!Erica C.

Al
Review №50

My husband and I just picked up our 2021 Q5 from CH Audi last Saturday and we are absolutely loving it! Andrew Garber took great care of us from first meeting to the handing over of the keys. We loved the feel of the dealership; Andrew and the team made the whole process fast and easy. The only thing better than buying from Andrew and CH Audi is driving this beautiful car! If youre in the market for one, call Andrew and hell take it from there. 5 stars!!

Je
Review №51

Had been car shopping for a few weeks and had narrowed it down to a few models. Wanted to test drive an Audi and Mercedes before we finalized our decision. We didn’t make it to Mercedes and bought our 2021 Q3 the next day.Andrew Garber was our salesman and easily our best experience the past few weeks of test drives. He was knowledgeable and helped us as we test drove 3 cars. Very patient running around the lot bringing up the cars and putting a tag on. Al the while in a light steady rain. Answered all our questions, discussed pros and cons of financing vs leasing and didn’t use any of the high pressure sales techniques that most people hate. That being said, we did buy a car we weren’t exactly expecting to, so his sales technique was effective. It also helped that the Q3 was awesome and approved by our mechanic brother. Not that we’ll need him since we bought the Audi car package. Here’s hoping that their service department is as good as their sales and financing. (Nash was also a great help walking us through our options and completing our purchase)All in all a great experience and we’re thrilled with our purchase. Many thanks to Andrew and Audi Cherry Hill!

An
Review №52

I was very satisfied with my experience at Cherry Hill Audi. Bodur worked to understand my needs and budget. Together with Brian, we were able to identify the ideal vehicle and complete a deal in under three hours. This was critical as I had to return my leased vehicle to another dealership that same day. Incredible work, and I am excited to continue working with both in the future.

Ma
Review №53

We recently purchased the 2021 Audi Q5 through Audi Cherry Hill. Our experience with the dealership and Joel Mazie was refreshing. Joel took an interest and asked questions regarding what we wanted in a vehicle. No pressure but a real conversation of the types of vehicles that would meet our needs. The trade in of our existing vehicle was fair and easy. We could not have asked for a better experience.Thank you Audi and Joel.

St
Review №54

The very best car buying/leasing experience I’ve ever had! This is especially because of Andrew Garber, the Audi sales professional we worked with. Andy was completely informative, professional, understanding of my needs, always responsive and secured a terrific price on the vehicle leased. Because of Andy, I’ll be returning to Cherry Hill Audi for my next vehicle for sure!

Dh
Review №55

I recently leased a vehicle from Audi of Cherry Hill and could not be happier. Andrew Garber is the best car dealer that I have ever dealt with. Got us in and out without a lot of wasting time. After the purchase super helpful in helping my wife learn everything about the car. Would definitely recommend you come here if you’re thinking about an Audi.

Si
Review №56

Good service and communication. Nice facility but they do seem a bit harried.

Jo
Review №57

I had a wonderful experience here. Andrew Garber is an amazing sales rep; I highly recommend him. Hesuper knowledgeable, friendly, and will go out of his way to help you any way he can. Dealing with Pete in the finance department was also a smooth and pleasant experience.

Eu
Review №58

Sergio Johnson at Audi Cherry hill NJ is a very good sales man.

Ra
Review №59

By far the best experience Ive had at a car dealership! I had the pleasure of working with Andrew Garber on the hunt for a new car. I. cant say I am the most well versed in all the ins and outs of cars but Andrew walked me through every step. I had a semi clear vision of what I was looking for and was looking at other brands too, but I felt safe, well cared for and reassured through every aspect of the vehicle here (he even went so far as to help me set up any devices I wanted to connect and took the time to show me what each and every button on the car did). I ultimately chose cherry hill audi not only because the beautiful car I now have, but because I had such a great interaction with the team members here. Highly, highly recommend!

Em
Review №60

My first experience with this dealership is already off to an awful start. I was on the phone with Laura, from the scheduling department. The call got disconnected. I called back immediately, only to be transferred to a very sarcastic and condescending Laura. I then asked to speak with someone else instead. She transferred me and the call - again - got disconnected.The call ended with her telling me that I could be taken care of 5 days from now, despite the manager telling me I could be taken care of in 2.Customer service representatives are allowed to be human (which is inclusive of having off days), but that should never translate to making a customer feel disrespected and/or unvalued as a customer.Cherry Hill is the closest dealership to my new residence. However, I must say, I am highly disappointed and no longer want to be a customer of theirs.

Ma
Review №61

I took my car to be serviced for anti-freeze leak The guy at the desk was very nice guy. Then four days past I called to check when my car is going to be available for pick up, it’s so hard to get hold of them, and nobody text to keep you update or email you until you insist for couple of days. my problem is with customer service we are the customers we should be treated the way it should be. Any way driving in my vehicle after two days picking it up I hear something in the bottom i took a look under The car I find the Engine cover came off. when I took it the repair shop we found about eight screws not in there. So now I have another problem not only with the customer service but with the mechanic was he smoking marijuana how could you forget something like that. Anyway I will never come back there and what I’m asking for please send me my screws to my address so I can put them back myself.

Be
Review №62

I had an extraordinary experience working with Michael Didio and Andrew Garber at Cherry Hill Audi to purchase, sight unseen, a 2014 Audi RS7. They even paid $2,000 to ship the RS7 to my door in Denver!The vehicle was exactly as described and in near perfect condition. When I took it to my mechanic, they could not find anything that needed to be done. The paint and interior were immaculate as well!Michael and Andrew were extremely responsive, professional, knowledgeable and ethical throughout this difficult transaction on a $114,000 car.Thank you for a painless and no regrets vehicle purchase experience!

Ra
Review №63

Highly recommend! Andrew Garber and Pete could not have been more professional. Great experience

Pr
Review №64

From the moment my husband and I walked in, we were ignored. Waited in the show room for about 6-7 minutes with not 1 sales associate saying a word to us. We saw about 3 associates at their desks. We looked at the car floor models a little while longer until the 1 associate was finished speaking with 2 customers. He walked them outside and came back in on his phone and didn’t make eye contact with us; Went back to his desk. I have been so excited to purchase a vehicle for myself, I’ve saved and couldn’t wait to get to Audi. After this experience, I will never come back nor recommend. It’s common decency to at least tell a customer that no one is available to assist us but to completely ignore my husband and I is absolutely ridiculous.

Si
Review №65

I would like to thank Ismail for helping me out finding the car i need and also i would like to say thank you to Mark and Kathleen.

Br
Review №66

Great sales team helped us find the Q7 we wanted.Went through every detail of the car.

Be
Review №67

Sergio was my car salesman when I brought my first car +10years ago and I recently bought another car from his present dealership. I received great service and knowledge about the vehicle before and after I purchased it 👍🏾👍🏾.Thanks for the follow-up call greatly appreciated, lets me know Im not just another sale

Am
Review №68

This is one of those things you just can’t make up! Absolutely terrible business practices.Saw an amazing deal for an amazing vehicle at Cherry Hill Imports (Audi) 4 days before driving 200 miles to go see the vehicle in person and to test drive the vehicle and buy it; mind you 2 days before making the trip to Cherry Hill Imports (Audi) I tried to put in a deposit on the vehicle as I was 100% certain I was going to bring the vehicle home however upon trying to do so the dealership said that they were not accepting any deposits for the vehicle.Upon arriving to Cherry Hill Imports (Audi) one of the employees Jack would not allow me to take the vehicle to a certified Mercedes Independent shop to proceed with a PPI which I had scheduled and was given the OK to do so the day before arriving; not to mention they wouldn’t even allow me to remove the splash shield of the car on their own lift as anyone should check any vehicle before purchasing for any leaks/fluids ect. I was only able to perform my own inspection as thoroughly as I could with the splash shield still intact. The attitude of denying this even though it was agreed upon was absolutely absurd and rude.Moving on I test drove the vehicle and checked for any weird sounds during my drive and the vehicle seemed solid and I was happy with the results. Upon returning I was ready to purchase the vehicle and insurance was set and everything was set. Mark (head of sales) returns to me and say “I don’t know how to tell you this but unfortunately the car was sold last night after hours”. I was the first person to see the vehicle today as it was for sale online and on the lot and was denied the right to purchase the vehicle because apparently their was an unfair deal proposed with another buyer through nothing but text messages. Bear in mind the dealership specifically said that they would be not taking any deposits for the vehicle and as Mark specifically explains that the other buyer used his vehicle as a deposit trade in value the night before after hours.So basically I drove 200 miles to be denied a vehicle that was available and for sale! I was denied to put a deposit down for this specific vehicle that I was interested in while another buyer was allowed to trade in his vehicle through a text message and word of mouth as a deposit for the vehicle I was interested in. There was no proof of any transactions, no proof of signed documents, and no proof of any electronic documents for the purchase of the vehicle I was interested in. That is not how you do business with a a customer especially one that is ready to pay and take a car home. I feel cheated and have wasted my valuable time. I will not be doing business with Cherry Hill Imports in the future. This experience was one of those things you cannot make up.P.S. Mark offered $300 check for all of my inconveniences of the trip. I’ll be waiting for that check!As a fellow automotive enthusiast and someone whose bought countless high performance cars over the years. I would advise to stay away for any type of vehicle purchase!

Ta
Review №69

Very easy going dealership overall. Bryan is super laidback but helpful in getting me info and pricing on the vehicles I was interested in. Mark, his supervisor, was very personable and willing to work with me without being pushy. Cant wait to drive my new ride!

Mr
Review №70

Andrew represents his company and himself as a consummate professional! He listened and then delivered the appropriate vehicle for my daughter. We found his product knowledge to be refreshing and very much appreciated the patience he displayed with a first time buyer. Auto sales done correctly!

Em
Review №71

I shouldve known better after my first visit. This place is a rip off. Went in for an oil chance, was told I was due for a major service and ended up paying $1500. I would have payed over 2k if I said yes to everything they found after diagnosis. The Hispanic male at the front desk was trying his best to convince/scare me to fix/repair things technician found using technical mechanical vocabulary over the phone and claiming I may void the warranty if I dont.

Mi
Review №72

Just renewed my lease last week and honestly was such an easy, seamless experience. I was able to view inventory online and was promptly contacted by a sales associate to assist me with vehicles and options. Bodur was absolutely amazing and within a week I was able to get my new vehicle. My experience at the dealer on pick up day was easy. Ted was great and the paperwork process was quick and easy. The Cherry Hill Audi team is great!

Pa
Review №73

I recently purchased a S4 from this dealership. From the time I walked into the showroom till I drove the car home all aspects of the process were professional and all of my needs and requests were met. As someone that purchases fleet vehicles I deal with many dealerships. I would give this one a 4 stars and higher if possible.

Sh
Review №74

I’m very happy with the service I received from Adam Adham & Mark Tamburrino with the purchase of my Audi 2021 Q5. This is the 3rd car I purchased from their dealership. Thank you for the quick process especially during the pandemic. I was in & out with paperwork signed and keys in hand by 25 minutes !

Iv
Review №75

We just got our new car today the q7. Ismail, the guy who helped us was very helpful and patient. We are very thankful.

Bh
Review №76

I never written reviews but I had the worst customer service experience. I had a broken car window (Audi A4) which I was looking to get fixed. Called the service department to make an appointment, the agent on the call told me they would be able to fix it.They also told me they needed to order the part and the payment was due over the phone. Showed up to my appointment today (1/8/2021), the service agent informed me that they dont have any technician who can fix the window. They told me to come back next week and they will subcontract the work to a local garage. How does an Audi dealership not know how to fix an Audi car?!?! Makes you question if they actually have subject matter expert who know what they are doing. Basically took my money for the part and told me to find someone else to install it. I will never be servicing my car here!!

Kr
Review №77

Had an amazing experience working with Andrew Garber and manager, Mark. They were both so incredibly genuine, personable, and willing to help us work through any and all of our questions and concerns. Oh, and we left with an amazing new car! Will definitely be going back to Audi Cherry Hill when we’re ready for our next car!

Ba
Review №78

Had the most pleasant and seamless car shopping and purchase/lease experience with Andrew Gaber and Mark Tamburrino. Have dealt with many car dealers as well as other Audi and highly recommend working with Andrew (even if it entails driving across the bridge).

MR
Review №79

I have never been so impressed by a dealer in 30 years,amazing staff from greeters to parrs,sales and service. All work completed fast and perfect.beautiful waiting area.i give it a 10.thank you for restoring my faith 9n dealerships

Ma
Review №80

Joel and Matt Mazie made purchasing our first Audi a breeze. My mother always had wanted an Audi and they made it possible. They gave us a great deal, and were there for us throughout the whole process. We felt very comfortable purchasing a car at Cherry Hill Audi and didnt feel pressured by the team at all. They were accommodating with my wish for not touching the exterior of the car, which I was not expecting! Matt made the delivery process extremely easy, giving us a great tutorial on how to use all of the features of the new Audi. From the moment we walked in, to the moment we drove off the lot in our new car, we never once felt like we were doing the wrong thing purchasing the car from them. Keep up the fantastic work, and thank you for making this possible!

At
Review №81

Boudour is Very quick, professional and to the point, I actually appreciated the fact that I had a car sales woman, she was very comforting and helpful. I believe she was honest and wanted to help me. I had a bad experience with Mercedes cherry hill for the second time and I’m done, glad to be an Audi driver now. 😎

P
Review №82

We purchased a new Audi yesterday and it was the quickest car buying experience I ever had with great customer service. Andrew Gerber was patient and guided us though the process. Very happy with the experience!

Oz
Review №83

I would to say thank you for to Ismail and rest of the Cherry Hill Audi family it was a pleasure

Da
Review №84

Andrew Garber and Cherry Hill Audi were great. I just got my second Q5 with them this past weekend. Andrew is patient, was happy to answer my many questions, and made me feel welcome. 5 stars

Ta
Review №85

Excellent service in all aspects. Andrew Garber was fantastic as were the service technicians that handled my prior vehicle, Myles T and Jose. This consistent experience is why I continue to choose to service and purchase my vehicles from Cherry Hill Audi.

Fe
Review №86

Terrible experience with a car they sold me.

Ed
Review №87

Happy with my experience here with the exception of the cashier who was not friendly at all and had an attitude when I asked for my keys as they were not in my car.

Ch
Review №88

Walking into a dealership can be intimidating. You know that you are at a disadvantage from the beginning and it is just a matter of how much pressure you are going to get and how helpful the individuals are going to be. However, from the first time I walked into Audi Cherry Hill, all of these negative perceptions disappeared. Bryan Hearn welcomed us with open arms and guided us through the purchasing process from beginning to end. He was responsive and informative without being pushy. He took time to understand our needs and remained patient despite lots of questions. Mark Tamburrino, General Sales Manager, was also extremely helpful and aided with bringing things across the finish line. While looking for a vehicle, we visited other Audi and non-Audi dealerships. Audi Cherry Hill was by far the best in terms of customer service, willingness to work with us, and overall experience. I cannot recommend them highly enough for your next vehicle purchase or lease.

BE
Review №89

No complaints about their service, that all went well. The issue here is adherence to guidelines regarding COVID-19. While waiting for my service, I witnessed multiple employees in what seem to be management offices not wearing masks while talking to each other, walking through the showroom without masks, etc. I also saw some customers not wearing masks while talking to staff, who did not ask them to put on their masks. Do better.

An
Review №90

My wife and I knew we wanted an Audi but hadn’t ever driven one so we made an evening of it and went to test drive a few models. The manager, Mark, was amazing and got us set up with Andrew right away and by the end of the process (which was the quickest ever btw!), we had traded China and Israel travel stories, made fun of one another and became fast friends - and it always helps to make friends! :-)

Da
Review №91

I had a great experience here during my most rent lease transition. The process was totally smooth from online inquiry all the way through receiving keys. Joel Mazie was my salesperson and was extremely helpful and responsive. He made sure my needs were met and provided exceptional service. I will definitely continue to come here for both service and leasing needs. Thank you!

Mi
Review №92

Bought multiple vehicles through Andrew Garber as have quite a few of my friends and family. Had nothing but great experiences and highly recommend, in the few issues I’ve had Andy and Mark Tamburrino have always quickly and professionally addressed. They stand behind their automobiles.

Se
Review №93

I would like to Mark, Ismail, and Pete for helping me out getting Q3 it was pleasure to do business with you guys me and my wife are really happy about the car we got

Me
Review №94

The people were very nice. They also seemed honest. There was a part they had to order for me, however after it came in my car was ready to go that afternoon. I will be taking my husbands car there soon and will definitely take my car again if needed!!

Br
Review №95

Called here to see if I could come in for an oil change on a snow day. They said as long as I got there by 2 they could get it done. Upon arriving at 1:30 I was told they are closing early and I would have to come back.... Now Im back a few days later sitting in the waiting room for over 2 hours for a simple oil change! The only reason I even came here was because Audi of Turnersville was closed on the snow day. Needless to say next time I will just wait until I can get in at the Turnersville location. Come here if you dont mind waiting for a 3 hour oil change. To top it all off, they didnt give my salt-covered A4 the complimentary car wash that I usually get at Turnersville. Unreal.

Su
Review №96

Great experience with Chuck, possibly easiest buying experience Ive had ever. In and out after a few hours, Brian was easy to work with when doing warranty paper work, and pricing was competitive in the tri state area. Just unfortunate I cant drive so far down here to get service and maintenance done!!

Jo
Review №97

Had my car there for an oil change. They did a full multi point inspection of my car as they always do, and nowhere on that inspection says anything about an oil leak. In other words my car WAS NOT leaking oil when I took it there for a scheduled oil change! My car is always parked in a tiled garage, so I’d know without a doubt if my car was leaking oil — it never has!The day I got my car back from the oil change at Cherry Hill Audi, my oil light came in saying low oil level. I called over there, of course nobody answers the phone, so I left a message. Never got a call back. I added a quart of oil. Few days later the light came back on. Avoid this place, they’re crooks! They definitely either manipulated my car, or broke something, for it to leak oil during the time they did the oil change. I am totally disgusted!

Cr
Review №98

I had my car serviced and when i received it back it was filthy, inside driver door was soiled by dirty hands and no floor coverings. I expected better of the service staff, my car was in their possession for 3 weeks. Not appreciated, especially since it was not dropped off in that condition !

Mi
Review №99

I never even thought about purchasing an Audi before now. My previous car purchasing experiences were marred by tricky car salespersons and predatory lending so a mutual friend told me to reach out to Sergio Johnson because he “sold cars” and was really good at it. I did and it was the best decision I made. Sergio took his time, spoke to me in layman’s terms and really educated me on the leasing and purchasing processes. He invited me to the Cherry Hill Audi showroom and upon my arrival, I knew this was the beginning of a beautiful relationship between me and Cherry Hill Audi . Cherry Hill Audi has given me a never before sense of trust and appreciation for car salespersons. Sergio was patient with me, answered all my questions and concerns (and believe me there were PLENTY), treated me with respect and most of all put my mind at ease on the whole car leasing process. Sergio and Team Cherry Hill Audi are THEE best, most professional, respectful and down to earth group of folks I’ve ever had the pleasure of meeting and doing business with! Go Serg and #teamCherryHillAudi!!! #highlyrecommended

Ca
Review №100

I was in the market for a new car. I test drove a SUV in December. The salesperson, Joel, was knowledgeable and pleasant to work with. I selected a car and it was delivered. The very next day I realized the A7 was too big for me. I called and expressed my concerns. I was told to bring the vehicle back and exchange it for another SUV. I must say the manager( who’s name I can not remember) was great. He was kind and helpful during the entire process. I recommend Audi of Cherry Hill, if you are in the market for a vehicle.

Information
80 Photos
100 Comments
4.6 Rating
  • Address:2261 NJ-70, Cherry Hill, NJ 08002, United States
  • Site:http://cherryhillaudi.com/?utm_source=AUDI%20GMB&utm_medium=GMB%20MENU&utm_campaign=AUDI
  • Phone:+1 856-324-3914
Categories
  • Auto parts store
  • Audi dealer
  • Car dealer
  • Car rental agency
  • Car repair and maintenance
  • Car service
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Highlights
  • Women-Led:Yes
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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