Joe was the most helpful expert we’ve ever had. He took his time and really knows every detail about the mattresses. He knows all the science behind sleep studies and was really able to help us determine which fit was best for our styles.
I give you 10 stars out of ten. The worker ( Anthony Marchetti) that you have at the store we made a purchase, is very professional and friendly. He is the guy who you want to buy from! He is very educated in the product he sells. He was also very friendly with my son. He knows how to find the best way to get you interest in purchasing. We were very surprised with our sells worker performance from the beginning and to the end of our visit. We are very satisfied with his customer service! Please let the store know that I am a very happy customer and please give some props to Anthony Marchetti for his excellent sales and customer service. Thank you very much!
I came into the store with a budget and was totally expecting to be treated differently because of that, but the store manager treated me like any other customer and spent plenty of time detailing the process of matching a mattress to my needs. Very friendly service and a good selection!
I wish I could do zero stars. I ordered my mattress, mattress pad and pillow almost 4 weeks ago now. They told me they would ship it to my address a week ago. The mattress and mattress protector came without the pillow and I have been trying to contact them for the last week about obtaining my pillow. Just been getting the run around and “we’ll call you back” but never do. Worst mattress store I have ever done business with and trust me this will be the last time. Good day.
Joe was knowledgeable and personable. We had a nice transaction. Looking forward to getting our new bed:) Thank you Joe!
Customer service at this location is top notch. Amanda couldn’t be more helpful, responsive and professional. I would definitely recommend shopping here for such an important item as a mattress! Great job!
Amanda is an exceptional sales person and very customer service oriented. She is a problem solver and on top of all that she is a pleasant person.Thank you Amanda
Had a great experience choosing and purchasing a mattress and base. Olga was very helpful, knowledgeable and friendly!
Jason absolutely made my mattress shopping experience. Knowledgeable, helpful, kind, not pushy at all. This man hit all the possible marks. Well played
Wayne was awesome. Great experience, wonderful customer service
Tom was outstanding, understood, patient Android genuinely cared about our needs. Thank you!
Steph P did a great job. Gave me time on each bed so I picked out the bed that felt the best. She didnt push me but gave me info about what I might like .
Joe was very informative and upbeat! Thank you for your help!
Thank you for my pillow that my husband and I purchase. We shared laughter and pleasantness from the time we enter the door. Thank you so much
The experience was excellent! Eddie helped me to understand which type of mattress would work best for me considering my sleep position etc. He explained the specification of each bed in detail and tied it to my desire. He also offered me a great discount on both mattress and base. In general, I am pleased with my experience and would highly recommend it to everyone who is seeking to buy a mattress. After 2-3 months of use, I will post on the quality of mattress and sleep! Stay tuned...
Eddie was amazing! Its been a while since we have bought a mattress. He took the time to ask questions about how we sleep to match us with the perfect mattress for our needs. He was not pushy and showed us mattresses in different price ranges suitable to our budget. We love our new mattress! Thank you Eddie for making this a pleasant experience!
I had a great experience picking out the right mattress for me. Eddie, the salesman and store manager was particularly helpful. He took his time, explained the important qualities of each mattress we looked at during our visit and kept my price range in mind when choosing the perfect fit. He even gave me some great deals. I would definitely recommend shopping at mattress firm for your next mattress!
The sales associate, Eddie, blew us away with his end-to-end customer service. Never pushy. Always kind and informative. He helped us find an incredible mattress in our price range. Delivery was timely and professional. And when it turned out we needed a split box spring instead of a regular one, Eddie arranged for the swap, including sending out a team to deliver the split box spring and pick up the regular one, all for no charge. Eddie is the perfect example of why buying in a store can be infinitely better than buying online. Thanks Eddie!
I was moving out into my first apartment a few weeks ago and was looking for all new furniture. Eddie R. found me the perfect queen in my budget! Even though his location sold the last one, he quickly found my mattress at a nearby location and was able to get it for me. Eddie really works with people to make sure they are satisfied with their mattress and they get the best deal for their money. I would definitely recommend this location and more specifically Eddie to my friends and family because I know they would be in great hands and just as satisfied as I am.
Jason was very helpful in answering my questions and helping me select the mattress that will fit my needs.
We love our mattress and our experience at Mattress Firm in Cherry Hill was great. Eddie was very knowledgeable and very helpful. He took the time to make sure we laid on every single mattress and purchased the one that fit our needs. I would recommend Mattress Firm to anyone and I would hope Eddie would be there to help!!
My experience at this store with the sales associate (Eddie) and the delivery/setup service were outstanding. Eddie took time to listen carefully to my concerns and customize my experience with the products he had available. He was totally low-key while still conveying a sense of meeting my needs rather than making the sale. The delivery/setup service was outstanding ....on time, efficent and extremely responsive to my requests. I recommend this store and its associates to anyone interested in making the selection, purchase and delivery of a mattress a stress-free and satisfactory experience.
Anna was or sales representative and she was awsome! she was so helpfull and had us try different options and didnt pressure us, she knew every answer and fact and was soo helpful, she truley was amazing !
There is a clear reason why this is the highest rated mattress store in the area. John was so wonderful to us, we came back on two weekends looking for a mattress. He was patient and very kind throughout checking out almost every mattress in the store. We were happy to give him our business.
Great Experience at this location.Ask fror Amanda very helpful and very knolegeable with her beds
I stopped into the store just to look real quick to see if there were any clearance mattresses for my disabled sister who lost everything and was sleeping on a recliner the past month. Eddie R came up to me and after telling him my sob story within a half hour he set me up with an amazing offer on a mattress that I could not refuse. He was so professional and friendly and seemed to really care about my sisters situation that he helped me a great deal. I walked out of the store with an amazing deal and the mattress was delivered to my sister within a few days and she could not believe how comfortable the mattress is. I want to thank you E.R. for all your help and I will be back to get a mattress for myself.
John was very helpful and worked with me. He was very knowledgeable about the the mattresses and didnt try to push anything on me Im very happy with the service I got and looking forward to having my mattress delivered. Thanks John.
I was pleasantly surprised by my experience at this mattress store. Got a good price, friendly service, on-time, next-day delivery. Buy your folks a mattress here!...I did! (makes a great gift)
You would think t choosing a mattress would be an overwhelming experience. Not here! Its streamlined beautifully to help you pick exactly what you need and want. I did not feel like we were being pressured at all. The salesman guided us and offered options but made it super easy!
Eddie and his team were absolutely AMAZING! It was great to see and do business with fellow veterans! As soon as I walked through the door the entire team greeted me and assured me with my purchase!Thank you, Ellisburg Team!
Kept trying to sell me an overpriced mattresses after I firmly stated price point and told me my mattress and box spring would be there the next day without a doubt. Wasn’t there now have to wait even longer.
The sales agent, Eddie, is extremely friendly and professional. We walked into the store not knowing much about mattresses, but Eddie treated us with respect and being patient in explaining everything. Due to his kindness, we decided to purchase one of the hybrid mattress set. Saturday of last week, Eddie reached out to us (before the 120 days warranty period for exchange) asking if we were satisfied with the purchase and if we needed help with our current set. We did have a problem with the box spring being too high and Eddie was able to exchange for no additional fee (just a delivery charge for the delivery agent). Now our bed is perfect, we highly recommend the store and in particular, the sales agent, Eddie.
I told the salesman what I was looking for and in a short time we narrowed down my options. He wasnt pushy or trying to sell me something I didnt want. He let me look and try things out and even walked away for a while which I appreciated. I didnt feel pressured and he made a good deal for me. I LOVE my new bed. My back feels so much better.
Such an easy process! The gentlemanHelping us was amazing and super patient! He gave my friends a great price on the mattress they loved and set up delivery for the next day! Highly recommend going in to check it out
Amazing service, Eddie was absolutely wonderful and very patient. He answers any questions you may have and is not pushy at all. My family has been coming here for years and I will definitely be going back!
Mr Rosa was a great help in find the perfect mattress. He will answer all your question and set you up with what is best for you. Great store.
Eddie was so knowledgeable about all the different types of mattresses. My grandmother has back issues and he took his time explaining how the mattress will benefit her back!!! Highly recommended coming into mattress firm if you’re in the market for a new mattress!!!
Made purchase at this location. John Fell was the salesman. He was extremely helpful and very knowledgable about the various selections to chose from. I highly recommend Mattress Firm!
We went in and Eddy was the guy who helped us out! He was fantastic and a huge help! We bought a mattress at a super reasonable price and the place is great. Would highly recommend.
A+++++ Made sure that I got the most bang for the buck.. Made sure my daughter was happy.. Amazing customer service.. Very personal, no pressure.. Will def be back when Im ready for a new bed, and 100% recommend.
Staff is friendly and helpful but not overly aggressive. Good selection of mattress and reasonable prices. Would definitely recommend coming here for your mattress needs.
John Fell was absolutely wonderful especially during a complicated time to shop or purchase anything during a pandemic. He made sure I recieved the best price.
Easy transaction. Love the mattress I got. Delivery worked out perfectly! Would definitely go there again in the future!
A good experience, first a friendly and courteous welcome and then Eddie explained all the different mattresses and helped me find the right one for me which made choosing much easier. Then he helped me through the finance so I was able to get the one I wanted. Am very happy with my choice and enjoying a good nights sleep would highly reccomend
See Ed he is very service oriented, he was able to answer all of our questions and was very patient while I am quite sure we drove him crazy. We will definitely go back. Great service.
I just purchased a Mattress, Box Spring & Mattress Cover from Eddie at the Ellisburg N.J. Store. Eddie was very professional in demonstrating the many Mattresses in his store. I researched on line & visited 3 other Stores selling the many brands and types of Mattresses and finally decided on Eddies store as he explained the many differences in all of his Mattresses and I feel he is a great representative of your Firm.
Eddie is a complete asset to your company! He made me feel important and answered all my questions thoroughly! His knowledge is exceptional! Prices cant be beat here either! I will reccomend everyone to your location and also to see Eddie!
Eddie was great to work with. He understood the budget we had to work with and was extremely accommodating. Can’t beat the fact that we had the mattress delivered in less than 24 hours!
I cant tell you enough how much Eddie was a help to me in my wife. We both suffer from back problems and were looking for a mattress that would help with our back issues. Eddie sold us on the benefits of the beauty rest black hybrid plus mattress. Its been about a month now and we do not wake up in any type of pain. With the adjustable base and the mattress, we have been sleeping better than we have ever in the Past! Thank you so much, words cannot say how grateful we are for coming into your store!
I went to this store to find a mattress for my son. The lady working was very nice and answered any questions I had. I probably would have purchased a mattress from here at the time I was looking but the dead roaches and mouse droppings in the area of the open mattresses kept me from doing so. Ill never walk into that store again! Disgusting.
Awesome! Take the test to find out what type of mattress your body needs. I did and love my new mattress!
Bought an Alcove Hybrid Plush mattress from Eddie, and got the holiday deal of the free adjustable base. Eddie was very knowledgeable and friendly. Would recommend to friends.
Outstanding service. Brad is extremely knowledgeable and helpful. Very pleased. I highly recommend this store!
John was great in helping me choose the perfect mattress for my new home!
The customer service was excellent!! I highly recommend this store to everyone! Eddie was our salesman and he was so helpful!!! I will definitely be going back!
Eddie was awesome! Very thorough, patient, and efficient. Extremely helpful. We were satisfied with out mattress purchase.
Finally got a brand new mattress and cooling pillow thanks to Eddie at Mattress Firm Ellisburg! He was so helpful with finding the perfect mattress and pillow set within my budget! 10/10 would recommend!
No complaints! Eddy helped us out tons and helped my friend pick out the best mattress for her at such a great price! Great guy.
Great value, knowledgeable staff & amazing products. I couldnt ask for more! I will DEFINITELY be back!
Had a excellent experience today picking out a mattress. With the help of Eddie Rosa we chose the perfect mattress. Can’t wait to get it! Thank you Eddie.
Eddie is a great worker, he helped picked out a really comfortable bed. He answered all my questions and helped me pick out a great bed, thank you so much Eddie you’re great!!!
Excellent customer service from Eddie! Very patient and knowledgeable. Would recommend to anyone looking for a new bed.
The sales person Eddie was absolutely 100%On target with his mattres knowledge.Very skillful And presented himself and his companyWith great pride !Very Good
We stopped in to look at mattresses and ended up buying a mattress and base after Eddie walked up through the process of looking at firmness types, features and price points. We found one that met our comfort and cost objectives. Thanks Eddie.
I wouldnt shop anywhere else. This is the real deal..... Service, competent and friendly staff, great prices, and fast delivery. Thanks Eddie! My bed 🛏 is awesome and my back feels better already. Btw..... Pre-owned merchandise is just as good as new and I got an awesome deal. Couldnt believe the savings!
Pleasure to deal with. Eddie was wonderful no pressure sales. I got great value and definitely recommend you go there.
John was very helpful and I found the perfect mattress at a great price with delivery in a few days.
Great service from Brad and Eddie! Comfortable mattresses & pillows. Good deals this Memorial Day Weekend. Check it out!!!
Eddie was very helpful and friendly. We are very happy with our mattress purchase. I totally recommend this mattress store. Thank you!
When we walked in we were immediately greeted and helped by Eddie. He was very efficient in helping us find what we needed.
I came in to get a mattress for my daughter and Edward was super helplful and not pushy at all which I really appreciated! I will definitely be back to purchase a mattress for myself! Thanks Edward!!!!
Eddie is the best! Easiest purchase and quick service! Wouldnt go anywhere else. Thanks again!
Eddie is so helpful and really gives you a great deal! We had an excellent experience at the store.
Very easy sale. Very laid back and a great experience! Highly recommend.
Go see Eddie! Completely professional, friendly, and he was awesome! Thanks so much! We love our mattress!
Had a great experience here today. Eddie was very helpful during our visit!
Eddie was very helpful, friendly, and patient. We were able to exchange our mattres with no pressure or hassle. Thank you, Eddie!
The people in the store were nice but the company is INCOMPETENT. I ordered a mattress and the delivery company they use was NO CALL NO SHOW. I called the store and they were ZERO help and referred me to their 800#. They gave me the standard line of oh sorry but our truck broke down. So, I started shopping around more and found a much better LOCAL company in Mattress Factory. OH BTW---mattress PRICES ARE NEGOTIABLE
I was nervous going to a dedicated mattress store, thinking it would be like a car dealership. But the store manager, Eddie, was very friendly and seemingly gave us a good deal. Overall, good experience.
Amanda is the best rep here definitely the girl to go too!!!!
Eddie and Brad were extremely helpful in helping my parents get the mattress they wanted. Overall great experience
John Fell is the best mattress salesman on the planet💪
Eddie and Paul were very helpful in getting me a new bedframe and choosing a new pillow for my sleeping issues. Great guys who really know their stuff!
Great selection, great prices and very friendly staff. Ed was terrific and really took care of us.
We had a great experience with Eddie and the staff at Mattress Firm Ellisburg, NJ. They made the whole process easy. I recommend them highly!!
Eddie helped with our sale today, I would definitely recommend him and will use him again for future purchases
Eddie and John were a great help in choosing our Beautyrest mattress, got a great deal at the Ellisburg store.
Had the best experience with Eddie, it was quick, informative and walked out with a delivery date for my adjustable bed in my new home!! Thanks Eddie!!
Eddie was helpful informative and accommodating I would go back to him for all of my bedding needs.
Eddie my salesman was terrific....I felt very fortunate to have someone as knowledge and cooperative as him....
Eddy was amazing sales person! And gave us the best deal he could thanks !
Great selection and knowledgeable staff. Got the mattress I needed at a reasonable price.
Eddie was informative and generous in helping us select the best option for our son who upgraded to his first real bed. Didn’t plan to buy today, but the no pressure deal was too good to pass up.
Brad store manager was kind and knowledgiable to explain to me what I asked for and honestAppreciate for that help to chhose mattress I want at affordable priceAlso gave me a good option too
Friendly and knowledgeable staff! Great products, fast and easy delivery.
What a great experience! Found the mattress I wanted at at super price! Even had a few laughes with the salesman Eddie!
Eddie was great. He took care of me when I wasn’t satisfied.
Eddie was wonderful; great customer service and price deals.
Great place to deal with salemen ed was more then a helping hand thanks ed for the great service
Good deal