My teen daughter has been wearing glasses since 2nd grade and weve visited several optometrist over the years. Our very best experience with an optometrist was at this office! The staff is so kind, patient and happy to help us. But most importantly, both office staff and our doctor were great at explaining all procedures, the specific eye health concerns and ALL of our options. There was absolutely no pressure to go with either option. Everything during the exam that was done was explained to us as to the reasons and benefits of all the procedures and what would be helpful in our case. Previous doctors would only state that her eye sight has gotten worse and she needs new prescription. They didnt bother explaining exactly how much worse, is the rate at which her sight is going worse normal? Are there any other eye health issues to take note off? Is there anything else that can reduce the rate of decreased vision? The doctor at this office gave me detailed answers to my questions and more. We felt valued and cared by this place and I would have come here even if my insurance didnt cover my visit because I value good eyesight and a doctor who cares to helps my daughter regain her vision in the best way possible!
Been here multiple times over the years and they are ALWAYS super nice. Professional knowledgeable and flexible. Recommended!
The first doctor i was unhappy with when i ask for a change immediately gave me a different doctor named Hannah Mike! She amazing she listened and we finally figured the right pair of contacts for me! Went back and bought my 6 month case! Great front desk always smiles and great! Super great staff! Deff will come back next year
My family had always liked the services here. My visit today went very smoothly. Had my appointment and went in at the right time. The staff are always nice and very helpful. Dr Lynch ezplained to me the results of my eye check up. Vicki took good care of me while I was choosing my eyeglasses frame. Rr hey always have great and wide variety of frames to choose from...and all within your budget. I recommend this place and their services.
Everyone was extremely nice, the facilities were clean and fresh, and the equipment was state of the art. They really know what they’re doing. I’m glad I found them.
I’ve been going to the Rocklin location for 10 years, last week I took my son to the CH location ( Rocklin is always booked) and I was so impressed at the Doctors thoroughness, I decided to go have my exam then and went back yesterday. Both visits I was extremely impressed with the staff. Funny, friendly and kind.Josue was super helpful with finding me the right glasses & explaining my insurance. No sales tactics!!This just might be my new location. Well worth the extra 15 min drive!!
I am over 70 so have years of experience with optometry! Out of all my experiences, EYEcenter outshines them all! From check in to check out the care, concern, knowledge, & resources are beyond my expectation. The selection of frames wowed my eyes. My time has always been instructive with more information to understand my issues. They rate A-1 in my book of optometrists.
Everyone was very nice and professional. They were even able to get me in on the same day. Just an all around great experience.
Maci was amazing on helping me with choosing my sunglasses. This place rocks! The eye doctor she was awesome, the receptionist they get two 👍👍 thumbs up, and the other technicians were the bomb!
Love this place! Super efficient, professional and always friendly! My dad is almost blind with wet macular degeneration and my mom had glaucoma, so I am super-concerned about taking care of my eyes. My doctor was very professional and reassured me that he is taking this history into consideration when examining my eyes.
Fast, friendly service. Most thorough exam Ive ever had.
Of all the past places that iv gotten prescription for glasses, and contacts, this office was the best with outstanding Doctor, and customer staff. I would recommend it to everyone thats 8n need of their services.
What a great experience picking out my first pair of progressive glasses. Vicki was very friendly and knowledgeable. She knew the latest styles and helped me choose the frames that looked best on me.
I love this office! The place is clean and pleasant, the staff is very friendly and professional. And Dr. Randy Fuerst is the best eye doctor, ive been going to him for over 15 years and he is amazing. I cant recommend this place highly enough.
Great eye for detail!Very professional yet personable.Wonderful value, when you consider all things.I HIGHLY recommend EYEcenter Optometric.
From start to finish it was very professional, informational, and efficient! The front desk was pleasant and got my paperwork taken care of.Heather was so awesome with explaining the screening equipment and how they function. Dr. Meagan Herring, she is definitely something special and I really appreciated her knowledge, time, and personality! Now Frames - Jose and the trainee were very helpful with me picking out my pair of frames and I was very satisfied with the frame selection. This is an excellent optometry and I am more than satisfied with the customer service, knowledge, and staff. Thanks so much everyone for this pleasant experience!
We always have a good time at the EYEcenter. Everyone is very nice and professional. Today I brought my 10 year old and he said it is the best apt out of all apts that he ever had. Dr. Linda Rappa was beyond helpful in explaining everything and making us feel welcome and at ease.
Always friendly and efficient staff. Up to date technology. Love my optometrist, Dr Randall Fuerst!
Im new to the area and had to find a new optometrist. I decided on giving this location a try and was more than pleased!! Had such a great first impression from the staff and facility. Best optometrist experience I have ever had. Staff was extremely helpful and friendly, and the doctor was very informative and thorough. I was able to better understand what was altering my vision and how to better communicate what areas may be giving me problems when my prescriptions need to be renewed.
Some of the coolest, and friendly people ever! And Dr.Furst is awesome! He’s so great at explaining everything: all of your exam results and the patho-physiology of eyes. I got a really nice pair of glasses, new contacts and an eye exam...and had a fun time doing it!
Very nice and respectful staff. Good quality eyeglasses.
Always busy in there it’s kinda of a wait.. but what makes up for it is the service everyone there is super friendly and helpful
They were Courteous,Professional & Knowledgeable in All Aspects of Eyecare. They explained to me exactly what they where going to Do & What each piece of equipment did throughout the Examine. Afterwards explained the results & gave me my options for purchasing new glasses 👓.
The Citrus Heights location is a 10/10! From the technician, Patrick, going through the exams with me, to doctor Linda Rappa going over my results and offering suggestions, to Macie helping me pick the perfect pair of glasses, this was the best possible experience I could have had. Everyone was really kind and friendly, and honestly what more could you ask for when going to the optometrist, dentist, etc. Oh and they were very knowledgeable! They answered all my questions and made me feel very comfortable. Haha I hadn’t been to the optometrist in who knows how long and I actually look forward to going back(in a year).
I interacted with what felt like half the staff and every single person was wonderful and bubbly. Dr. Fuerst in particular was knowledgeable and showed true love and excitement about his work.
I’ve been going to the EyeCenter in Citrus Heights for about three years now and I plan to continue to see them for all my eye care needs. I love their work ethics and their knowledge in optometry.
Very detailed and thorough eye exam by Dr. Rappa!
Always attentive and compassionate. We are taken care of as if we were family.
From the front desk to the eye technician, the doctor and the techncian who worked with me to select the right glasses, correct measurements and processed the order....highly knowledgeable, personable and made my visit enjoyable.
Love, love Dr. Randy Fuerst. He always takes the time to explain everything and he is so smart. Heather was awesome too as well as the darling girls up front. Matt the optician was also very professional.
Very friendly staff. I went in on a Saturday and they saw me early. I would definitely recommend EYEcenter. Also, I plan on continuing to come here for all my eye care needs. Thank you!
Attention to detail was the name of the game. They treated me well during the examination and good during the fitting of my glasses. The process went smoothly with updates on my insurance information and questions answered for me.
I have been going to this facility for many years. I have always received great care and professionalism from all the staff I have interacted with. The facility has a great vision therapy program on-site that my daughter has used. They have a great selection of frames to choose from and I love being able to have the option to have a retinal screen with the machine, instead of having to have my eyes dilated. Great place, I would definitely recommend it.
We love EyeCenter Optometric. My husband and I have been going to this office to see Dr. Randy for over 25 years. Each visit has always been pleasant and a positive experience just like the first time.I also would like to recognize the front desk reception crew especially Heather. She is s good addition to already great crew. She is welcoming, polite, friendly and pays attention and greets you as soon as you walk in the door.Thank you all for a n excellent customer service!
I contacted the EYEcenter at 3:45 on Saturday...just before closing. I was seeing flashes and spots suddenly in one eye. They let me come in, keeping staff late, to help me. Great office, professional staff, caring and concerned. So impressed! My diagnosis: Posterior vitreous detachment.
Ive been going to The Eye Center for over 20 years. Always happy with the services.
Very clean place, all the staff was professional and courteous. It was a pleasure getting my eye exam.
Fast. Efficient. Helpful. Friendly. And did I mention convenient hours for a working person? I didnt even get glasses this time, but when Im ready, Ill be back. Thank you so much.
Everything was great with EYECenter. The gentleman who helped with all the pre-exams was very kind, professional, and took time to make sure everything was correct and 👀 no good. I had Dr Thanh Tran. She was very professional. Gave good advice and answered my questions well with my contact lenses. This office does a lot more exams than others. I’ve been to multiple eye centers over the years and no one has done as much as this office does. They really make sure they examine everything and check for everything for great eye health. And they explain that well to the customer/patient. I will definitely be returning and recommend this office to others. The only reason why I didn’t give 5 stars is because the lady who chases me out for my visit seemed irritated that she had to be there and even more so when I decided not to purchase glasses there. I can’t remember her name but her number on my receipt was Employee 278. The only suggestion I’d have is to have the front employees show more care and customer service and kindness. Other than that, my visit was great. :)
I found all the employees to be patient and helpful while getting ready for my appointment. Place was clean and masks were worn by all. Dr. Fuerst was very easy to understand and explained every thing very well with my cataract surgery. Thank you.
I recently had the best eye exam ever at the Eye Center in Citrus Heights. They were happy to help me fill out the paperwork. They were kind and courteous, and used modern equipment, that made the experience more comfortable than any eye exam I had ever had. Thank you, Eye Center!
They had bad service. I lost half my day of work just to attend the appointment, the workers look like they don’t care. I had an appointment scheduled but two people after me went first. It was my first time going there and I expected better service. I’m not happy with this place.👎 This is the greenback location by the way.
I took my 12 year old son. Who dont like doctors at all. Office staff and doctor rapper made him feel comfortable. I would recommend this place.
Dr. Furst is great, and very informative. The office is clean, all the staff wear masks and/or shields. The staff I met were professional and made my visit an enjoyable experience. Thank you for being there for my eye care needs.
This was my very 1st time visiting this facility and boy was I impressed! The entire staff, from the beautiful receptions sitting at their desk answering calls to the Doctors and their assistants running around taking care of patients. Everyone certainly has a job to do there and they all do it very well with professionalism and friendliness to everyone. They did a complete comprehensive eye exam on me, I was very happy with the service I receive and would high recommend this office to everyone I know. Great people.Cheryl Cashdollar😁💝
Very nice place. Very professional,quick, no problems. I like how the doctor spent extra time explaining everything to me.
This place was small and cute! The ladies were all very nice and they made sure to sanitize everything before I used it. Dr. Rappa was very sweet and professional. I recommend 👍
The counter staff, the doctors assistant, the doctor, and the medical associate who helped me with my lens prescription and frames sale were all professional, kind, informative, and thorough. I felt no sales pressure and left with a sense of being well taken care of. I was able to order my first pair of eye glasses for a minor prescription that my insurance fully covered because the frames were low enough in price for it, and they look great! Thank you for everything. I cant wait to pick up my new glasses!
Friendly and patient. Clean and really helpful.
Great experience, newest equipment made for a fast and thorough visit....they were quit proactive on making sure things were clean and safe.
The optometrist was extremely knowledgeable! She answered every question I had and was extremely kind. I didnt want to do my contact fitting due to copays and I just need new glasses. She stated my options for contacts when I come back and gave me a great recommendation for alternatives due to eye pain I was having so when I go back I know what I should get. No need to arrive supper early for paperwork as there wasn’t much. Overall great experience and glad I chose them for my eye care.
Excellent clear and concise eye exam from Randy and staff. Highly recommend!
Great place and great people. I wouldnt trust my eyes to anybody besides Dr Randy and I have been going there for years!
Professional, courteous, friendly. Full range of tests for the exam and detailed explanation of all findings. From reception to frame fitting a great experience throughout. Highly recommend.
Was able to get a last minute appointment due to an eye infection. All staff was kind and courteous and very professional to work with. Dr. Randy Fuerst was exceptional in his knowledge and treatment. I highly recommend The Eye Center.
Wonderful experience here! Every single person was warm and inviting, helpful and thorough. I highly recommend it!
EYEcenter Optometric did an awesome job from check in, to testing, to the eye exam. Great people and a great experience!
Excellent service
Excellent service. Very thorough and helpful with all questions. Great experience.
Was great visit. Liked staff and doctor. Was treated very kindly.
Love Dr. Gittins. Very personable and professional. Always takes all the time needed - never rushes. Rest of the office staff is great! The woman that helped me pick glasses after exam was very knowledgeable and helpful. The only negative with my visit was that the woman that helped me select glasses was wearing a strongly scented perfume that actually gave me a headache during our time together. Your office might consider a fragrance free environment - there are many fragrance allergic customers coming into your offices. Would have rated you 5 stars except for this issue.
Everyone is pleasant and helpful. Making appointments is convenient. They are able to put multiple children on the same day which is very helpful. Doctors are good with small children.
I have been coming here since 2015 and I am so glad I do. Dr. Furst is great and will happily explain how the eye works, I always learn something when I go there. Office is clean and professional and are doing great with the new changes due to covid 19. Thank you for being there for my eye needs.
The staff from the receptionist to the Doctor where all friendly and professional. They had a great selection of frames, and clearly explained what was covered and wasnt so I had no surprise at the end.
Very professional and through exam. A pleasurable experience.
This outfit was on time, courteous, and professional. I may go back and buy glasses there when the need arises.
My family and I have been receiving optometric care from Dr. Randy for 30 years. He skillfully diagnosed and treated our oldest daughters eye muscle problem allowing her reading skills to return to grade level. Their offices have and maintain state-of-the-art diagnostic equipment. Of particular note is the retinal imaging, far superior to dilation and the ability to compare from year to year. Only reason for 4 stars is the billing department needs a better understanding of Medicare 3rd party billing. Got it straightened out but more trouble than it should have been.
Absolutely great place. You feel welcomed from the moment you walk through the doors and are greeted by the friendly front staff. Who quickly learn your name if you are like me, and unfortunately have several eye issues. Dr. Randy is the best, he has never given up on me no matter what I throw at him. And if you just need an exam and glasses their optical staff is great at helping you pick out a pair. Theyre honest about what looks good with your coloring and face shape. Not like my husband who says they all look good. I could go on and on about this place, they are absolutely the best!!!
I dont think customer service can get any better than this. Have been their customer for 3 years. Rarely write reviews, only when the place is absolutely great or extremely bad. Recommend!
Natalie and Karen were very helpful. We were not rushed. Able to ask as many questions and get all the answers we needed.
Dr. Gittins is the best! So kind, thoughtful, and encouraging. He took his time to explain all my options, the staff is fantastic. Highly recommend! Everyone participated in helping me pick frames that are lightweight and fit my face and personality perfectly. Im so grateful.
Very communicative and attentive staff. Dr. Rappa is great!
They took the time to understand my problems, and offered solutions.
The office and the guy that did my lenses was awesome. They have a cool coffee machine. The location I didnt like and front desk staff are lacking, the girl with the bright red hair either didnt know that she was doing or didnt want to help with the contact rebate info. Definitely will continue to go to the one on 5 Star for their awesome staff and location.
Extremely thorough eye exam. I learned new things about my eyes and am grateful for it. Highly recommend this center!!
Dr. Randall Fuerst always provides a superior eye/vision exam, taking as much time as necessary, never rushing. I have been receiving eye and vision care from Drs. Frederick and Randall Fuerst for more than 35 years.
Dr Lilley is amazing and knowledgeable. The staff is so friendly and Inna was super helpful when it came time to pick out frames. She stayed after close to help me pick out great frames that were super affordable. Can’t recommend them enough
If your looking for a new optometrist, look no further.....Its been a few years since my last eye exam and I can truly say that the reason why was the dreaded thought of having to have my eyes dilated. Well no more! This office has all of the latest gadgets along with the same as you would expect. I got a great leason on what my eyes can tell about me. Great experience
I had a wonderful experience here, Dr.Rappa was very helpful and caring. For someone who has been using glasses since I was 12 years old it is so great to have found the most comfortable eye contact lenses that work for me. Will recommend this place to anyone.
Redid my glasses couple times and still can’t use them cause they are to strong for me. Waiting for my contacts for almost 2 weeks already when they said 2-3 days. They charged my card and never got back to me, trying to reach optician for 2 days already they keep saying they’ll call me back every time.
Doctor was very very helpful in determining my needs. All the staff was very nice and helpful. They were very quick to help me find the glasses that I needed. The doctor stated she would call in the prescription she suggested for my eyes and confirmed the Pharmacy location. I later called the pharmacy and they had no prescriptions ready. I had to call them back and they needed the pharmacy location again. Other than this problem, my visit was excellent. One should ask if medication is covered by copay before they order the prescription.
Staff was friendly and helpful, doctor was knowledgeable and kind, techs were specific in helping me choose glasses. These guys rock!
The staff are exceptional, Dr. Linda Rappa, is the most thorough eye doctor I’ve ever seen! I’ll keep her forever! Very personable, warm caring personality. Great office!
Excellent! I have been coming to EYEcenter Optometric for years and will continue to do so. Thank you!
I came in for my first ever eye check up (routine check up) after 23 years. Everyone was kind, gave off a nice vibe and personality, and also took care of me like I was family. I would recommend this place to anyone out there.
I have gone to this place both a child and as an adult. Theyre very good with both children and adults. I am very picky when it comes to the style/look and also the comfort, theyve always been very patient and not pushy, but also honest when needed if something looks to small/big or doesnt fit right. Selection of both eye and sunglasses seems to be pretty broad and accept most insurances. they have weekend hours also which is great
The staff and doctors are friendly and professional. I had an urgent issue that needed checking promptly. They recognized that I needed attention as soon as possible and took care of my needs. I saw Dr. Earhart for this appointment. He was very thorough and explained everything to me. I was very impressed. I normally see Dr. Randy, and he is excellent, as well. I would highly recommend this eye center.
Wonderful reviews attracted us to this place. First experience was good. Now? Horrible. Poor workmanship, excuses, and broken promises. My sons glasses were made incorrectly. The lenses were sticking out over 1/4 from both sides of the frame. The lady helping us saw NOTHING wrong, even after examining them. I had to expicitly point out the problem. I was told, Well some grinders in the lab are better than others, it depends on who you get. What?!?! I insisted they be remade. She asked, You sure you want to do that? Was she kidding? A week later we got a call that the remade glasses were ready. We went, waited, then were told that the call was a glitch. The glasses wouldnt be here until after Christmas (10+ days later). Watching my young son be disappointed for the second time? Horrible. I asked them to expedite the order. They said they would. One week later, still no glasses and many excuses about the busy lab who isnt answering phones. I was told, We can tell them to hurry, but we dont always know whats happening on their end. Then, promises that the glasses should be available on the first business day after Christmas... All I want for Christmas is my sons glasses SO HE CAN SEE and stop wincing with EYE PAIN.
I came in for a medical appointment for chronic headaches and dizziness. Looking for answers for my symptoms that were decreasing the quality of my life, the optometrist was very condescending, short and rude. She told me she can’t tell me anything without an eye exam, which I am not eligible for another month with my insurance. Because of my questions, she had the nurse take pics of my eyes and told me I was fine. Nothing more. No knowledge or explanation.Some patients are looking for more than “looks fine” and treat me like I’m a waste of their time.
Awesome doctors, I feel very blessed for finding this place. I wont go anywhere else!Thank you everyone for taking good care of my son. Le loves the hard lences for night time and enjoys the day without glasses. Thank you doctor Lilly.
Ive been a patient here since I was very young and would recommend EYEcenter Optometric to anyone and everyone. Not only are the optometrists knowledgeable, helpful, and compassionate, but also they go above and beyond to provide the best care possible. The same is true for all of the staff at EYEcenter. Great care, great people, great facility, great coffee (seriously...they have a really great coffee machine that I binge drink coffee from).
Impeccable quality service from staff. (Shout out to Czierra!) They dress professionally and provide a vibe of friendliness and comfort as the many modern machines are used to accomodate the experience. They have a decent selection of styles, some fair, some overpriced. Be forewarned, they will give an estimate of how soon the final product will take to make, but do not be surprised if it takes twice as long. Scheduling and reminders do on occasion mismatch, but a quick call in should clarify any miscommunication.
We have been going here for years and it is always a great experience. All the staff is always helpful, professional, and nice. The doctor even gave my 3 year old a quick check up without an appointment when I was there with my other two children. Highly recommended!
Everyone is so nice and helpful. Super knowledgeable. And everyone works together. It was a great experience and I highly recommend this office to anyone in need of eye care or glasses. Great selection too!
Visual training has helped my child. Prior to VT she had a hard time keeping up in class, she was behind in her reading level. She is doing great now, and would recommend VT at this office. Dr. Fuerst and his team are wonderful to work with.
Everyone was very friendly and professional. The woman at the front desk quickly helped my find the correct information for my insurance. Very welcoming environment. They were also very efficient.
My old Dr. retired so I needed to find a new office. This office is open on Saturdays and right by my house, so I figured Id give them a try. I am so glad that I did. They had room for me, my wife and son all to have appointments right after one another. They are also professional and fun, which I wasnt sure was a possible combination. It hurts me to say, but they are better than my old Dr. and I had been going to him for the past 21 years. Anyone who can make my son sit still and do these eye tests deserves all the praise in the world. My son is 5 and they didnt mind showing him all of the machines before he put his face into them. Dr. Lilley is a great man and I will be making this my new office permanently.
Shirlene is absolutely wonderful. She is kind and thoughtful. This office has given us hope when others have been discouraging. I am excited to see what improvements we will experience.
This practice has the most up-to-date ophthalmic testing equipment, with a kind & courteous staff that uses it to test patients. It is just an exemplary and extraordinary practice.I have usually seen Dr. Fuerst, whose father founded the practice. Patients don’t often get a chance to visit a practice with that kind of history & longevity!! They’ve done a great job with my eye testing.I recently experienced a sudden eye problem and was immediately given an appointment with Dr. Rappa. After a thorough exam, she prescribed oral meds & drops & has followed up with 2 subsequent visits where she adjusted meds. It’s kind of a scary condition, but I’m not freaked out because Dr. Rappa & Dr. Fuerst have been working together to carefully monitor me, with follow-up visits & attention to my meds. I could not be more grateful!!
This office is above the average eye doctor..... They went above and beyond to help my 5 year old feel comfortable with everything. The customer service is excellent. I switched my whole family to them!