I went to Alpha for a lift and rims for my Tacoma. I had the pleasure to meet Rob and Lisa. They are very knowledgeable and explained the process very thoroughly. It is evident that they take pride in what they do and the work performed on my Tacoma is testament to that. I am extremely pleased and satisfied with the work performed. I highly recommend them and will be coming back for my next project. Thank you very much guys!!
Robert is very knowledgeable in the auto repair field. He and staff are very friendly. Prices are very fair and I didnt feel like I was being taken advantage of. The work I had down was top notch. I highly recommend especially for your 4x4 needs.
This place is Great! Robert is loaded with personality and automotive knowledge. I walked in with questions and I recieved answers on top of answers. He was very patient and personable. And Lisa, this woman walked in on top of her duties ready work. It was like sitting amongst family members and great friends while talking about your automotive needs and wants. They are a great team, both are knowlegable in what they do.
I love this place! Robert have good customer service,friendly, give u accurate results about your car,funny...the best car shop I been to. Im definitely sticking with this shop for my car
First time at this shop. I am very satisfied with the job done to my truck. Robert is very respectful and knowledgeable. I will be coming back to this shop.
I came to Alpha Auto Repair after a friend told me about the great work they do. I came here mainly to look at getting new wheels and possibly getting a light bar installed (that I won in a raffle generously donated by Alpha Auto). While I was there Robert and Lisa spent plenty of time answering questions I had about lift kits and pricing since I am interested in getting one installed in the near future. Robert and Lisa are both very knowledgeable in the industry and they explained everything very thoroughly to help me understand what they recommend and why. Robert takes pride in his work and he genuinely cares about the appearance and quality of your vehicle. I would 100% recommend Alpha Auto to anyone looking to make any upgrades to their vehicle!
I was referred here by a friend & finally found a place that knows what they are doing! If u are looking to get any modifications done on your vehicle, definitely visit Alpha Auto Repair. The quality of service and dedication that Rob, Lisa & staff put into customers & my vehicle was truly outstanding. From headlights, rims, tires to lift kits they do it all. Service is worth the price! I love all my new modifications on my vehicle. They treat you like family. Alpha Auto Repair seriously gained a long lasting customer!
Alpha was fantastic to work with! I have a Jeep Compass and they put about a 2 inch lift on plus new wheels and tires. The experience was excellent! Highly recommend going there. Lisa and Rob went above and beyond all my expectations. The original tires and wheels we decided on did not work due to the manufacturer having the incorrect info listed. Once they found that out they we diligently looking for something similar to the original ones I had picked. In fact, we found ones we liked even better! I cannot say enough good things about this place. They know the meaning f customer service!!!! 10 ⭐️!!!!!!
Very professional and friendly business. They truly value their customers and neighborhood. Trustworthy and thorough employees, they believe in building a relationship with the community
Excellent job done...friendly people...honest and does a great job...installed a 7.5 inch lift kit that I enjoy...highly recommend!!!!!
Great people! They even like House Music 🎶
WORST customer service ever!!!!!!!They don’t respect their customers and very happy to tell u we don’t need your money we have enough of OUR TYPE of customers vehicles were working on 32 of them to be exact I was like wow I guess I’m not that type of customer thanks anyway 👌🏾Update: about a hour after my review was posted the owner contacted me to basically intimidate me about my review WOW is this really how you guys conduct your business 👀👌🏾Let’s me further know never go near here👌🏾
Rob and Lisa are great people. Rob installed a lift kit on my 4Runner as well as my dads 4Runner. Rob knows what hes doing. I wouldnt take my vehicles anywhere else for specialized work.
Rob and company did a great job diagnosing and repairing my problem as always. The work was done in a timely manner. I am definitely a repeat customer for these reasons!
This place actually cares about their customers and their vehicles. They always do a great job and are very friendly.
Very thorough and straight shooter about issues with your vehicle. Fairly priced. Kudos to Rob, Lisa and the rest of the crew
So far I have no complaints about this place they did an amazing job on my 4inch lift parts and labor including the alignment free t-shirt big shout out to alpha auto and their crew especially Robert great guy to deal with looks for the best options for you my 06 gmc sierra looks mean compared to that sissy stick look
Robert is a straight shooter, honest as they come mechanic. Ive had my truck lifted by them, and numerous cars serviced by Alpha. I consider Robert and Lisa like family. You would be a fool not to go to Alpha Auto for your Lift kits or other automotive repairs.
Can’t stress enough how hard it is to find a good mechanic that actually knows what they are doing. I had to take my truck to two different shops to do an alignment and still couldn’t do it right until Rob. If you need any sort of work done go to alpha. Pretty much redid my whole truck from lift kit to tires and lights!! Thank you Rob and Lisa for every thing! Glad to be part of the family!
Alpha auto repair is amazing ! from start to finish I was informed of the problems with my car and the best way to resolve the problems .Robert called to inform me of the status of my car repair. My car repair was completed in a timely fashion . When I picked my car up Lisa explained my receipt and warranty . This was the best experience at a repair shop I would highly recommend Alpha auto repair to my friends and family
Ive Found the owner to be very polite, honest and very meticulous when it came too inspecting my vehicle and would highly recommend anyone to go there for all of your vehicle mechanical needs.
Want to start off saying THANK YOU Rob and Lisa!!!! You guys make a great team together welcoming and making your clientele not feel like clients but more so like family. You guys do EXCELLENT work and really strive to make sure your customers meet their satisfactions and more. Alpha Auto Repair is definitely the best in the business, highly recommended them to any and everyone.
Had A rough country lift installed very satisfied with the work
Have nothing but positive stuff to say about this place. First time in was in 2013 when I owned my first Jeep. It was a 1999 Jeep Wrangler sport. Rob took the time to go over the Jeep and recommend a full suspension lift. Couldn’t have been any happier. Now fast forward to 2019 and I’ve got two other vehicles worked on. 1998 Toyota Tacoma that recently got a suspension lift as well. Rob and Lisa are very knowledgeable in their trade. Great people and great shop. The thing i like most is that it is a one stop shop. They do it all. From normal maintenance on a car to full makeovers. Would highly recommend to anyone. You will not be disappointed.
It was an easy choice to make picking you guys!! Robert you are skilled and very straight forward. Lisa...girl you are the best! I am appreciative to have met you both let alone having you fix the problems with my truck. Thank you for getting me together 2 days before my birthday! Looking forward to seeing you guys next time. 5 ⭐️ ‘s 👍
Very professional and knowledgeable people. Definitely know what they are doing! Will not take my jeep anywhere else. Had them do a ton of work to it to make her off road ready and she did amazing in the badlands. Cant say enough great things about them. Cant wait for more upgrades
I have nothing but excellent things to say about the crew at Alpha!!!From the very first phone call, to the actual work, their communication about EVERYTHING theyre doing, to them handing me back my keys. A total class act! Feels good to know an honest, quality, and truly transparent shop still exists. If you got a 4X4 and youre in need of a team of professionals that KNOW what their talking about, give them a call. NO ONE ELSE TOUCHES MY TRUCK BUT ALPHA!!! A+++😊
Outstanding customer service. Extremely friendly and gives a great personal experience! Hands down the greatest 4x4 shop in the Midwest. I can’t stop looking at my truck!
Just got our Jeep back and they did a great job with the upgrades! Glad I took their suggestions! Came out better than expected. Will be going back in the future for sure for more!
Robert is a straight forward and honest man. He is very skilled and his suggestions are very helpful. Robert is a professional in 4X4 and the only mechanic I trust to work on my truck. I highly recommend ALPHA AUTO Repair for any and all vehicle maintenance or vehicle upgrades. With help from Lisa in the office, your experience couldn’t be more delightful. This independent business treats you like family and that is the only thing you could ask when it comes to your vehicle needs/wants. If you are serious about your vehicle check out ALPHA AUTO REPAIR, they won’t let you down!
Owner tried to cheat meAnd me showed me a pic of someone elses car said I needed struts and I didnt liar cheat dont use this place.They cheat ceda too.
Hi I believe Robert from Alpha4x4 does great work I own an F150 and have had some work done to it and I still had trouble with it when Alpha4x4 was recommended. I talked to Robert, liked what he said and how he was going to do the work and we went from there. He re fixed what was wrong and added what I wanted and did it the right way and I have not had any trouble with anything he has done. My truck looks great and he did everything he said and for the price he said he would do it in if I do any more modifications Alpha4x4 and Robert are who I will bring my truck to. Robert and Lisa were easy to work with and helped me with doing what I needed to do to keep my truck looking nice and at the right cost. They are good people.
I had Alpha Auto Repair install a 2” lift on my 2016 Tacoma. They did an awesome job explaining the the process and different choices available so I could make the best decision for my needs. These guys are very knowledgeable and had my truck back to me looking better then when I dropped it off! I’m looking forward to my next upgrade! If anyone is interested in off-road upgrade or generally auto repair knowledge this is your one stop shop. Drop in and let them know what you’re looking for, they will make sure you make an educated decision.
This is the one and only place I will take my car for service. Alpha Auto has serviced my car for the past 5 years and I have always been more than satisfied with their work. Robert the owner is an extremely knowledgeable and honest mechanic who takes the time to explain exactly what repairs are necessary and why. He has kept my 2004 Saturn running like new. His office assistant Lisa is also very professional, courteous and a pleasure to work with. If you want the best mechanic in town working on your vehicle, I would highly recommend Robert from Alpha Auto!
Discovered this great shop by accident. I needed new struts and shocks on my car and Alpha Auto did excellent work. They explained everything in detail to help me understand good vehicle maintenance. My Elantra has almost 100k miles and Ill be coming here for all future maintenance. Rob and Lisa are great!
6 inch RC and power stop breaks very happy
I am a client of the CEDA auto repair program due to disability.I chose the previous vendor on their list, cuz they were closest to my house.The mechanic said, I didnt need my exhaust leak fixed, even though it kept shutting off on me while driving, so I felt uneasy after hearing that & felt Id be stuck there. But God is good! That mechanic dropped the ball on my case & my caseworker said, Im sending you to Alpha & shouldve done that in the 1st place.Im so glad I wound up @ Alpha.Rob said, my exhaust leak was the most important thing to fix out of all my issues & now my car is driving like brand new.Im so happy & feel safe now.Im so grateful to be their new customer & will be sending everyone I know to them.Thanks for taking great care of me Rob & Lisa.You two are a great team & are the bomb!Be blessed abundantly!Krishna😙💖🤗
If you need a lift/suspension work look no further. Get it done right the first time and come here. Robert and lisa are friendly and knowledgeable. Recommended.
Alpha Auto is not just a repair Facility, its like your sister & brother is working on your vehicle. Just after a few conversations, they get a feel of what youre looking for, and they can put your ideas together. Now mind you nothing is cheap, Cheap man pays twice, you cant put a price on Quality Ive had 2 builds myself, & if I could afford a Silverado it would be 3
When I went to Alpha it was by a referral to get a estimate....After talking to Mr. Robert & realizing this man knows his stuff, I honestly dont want anyone else to work on my car....Alpha has gained a new customer for good!Love his knowledge & fairness...5stars from ME! Thank you Robert & Lisa 🙌👏🙌👏
My first impression - Awesome staff and 5 star work on my front brake replacement. Great Service at a Great Price ~Thank You!
Rob and Lisa have been taking care of my car at Alpha Auto since 2012, which was a referral from a friend after I moved to the area. So many oil changes and replaced lightbulbs! I appreciate that theyre super quick to get back to a voicemail and able to get me in quickly. Rob always does an efficient, thorough and honest job. They are friendly and conversational, so I feel welcome there. Once, Rob even offered me a donut while I was waiting. Now Im just waiting on the second donut offering. I love to support local businesses that do a great job, and Alpha Auto is one of them.
Really nice people. Great work at reasonable prices.
Robert and Lisa are among the best individuals youll ever meet! They made processing my order and getting the best price a breeze. Fast, friendly, trustworthy, 10/10!
I found Aplha 4x4 after weeks of researching, glad I did. Robert, the owner, he is simply Amazing, so much knowledge how suspension should actually work.I took my ’95 Cherokee to get it fixed after “other” shops could not figure out what is wrong with my drive line at all.Robert took it under his wings and Booommmmm….perfectly driving 25 years old Cherokee. I had a tear in my eye driving it back home, happy tear. Everything explained what needs to be done to make it lovable again.Thank you Robert for great work. Definitely be back for more upgrades. The Best Auto Shop ever, period. Not enough Stars in rating….. 10 plus
They do great work
Rob and Lisa are extremely friendly and very knowledgeable!!! I’ve been coming to Alpha Auto for a few years. They squeeze me in at my convenience. They have done many repairs and quiet a few oil changes. I won’t go anywhere else for my future car repairs.Thank you so much Rob and Lisa!!!!
Very nice place. Very clean and professional. And also very friendly with everyone!
To say Im glad I went to Alpha Auto for a second opinion is an understatement! After being quoted an outrageous number on my 04 Avalanche from the first mechanic, Rob nearly had a heart attack and have me a true estimate without the bs. Rob is honest, professional, and tells you straight up. Rob and company are very knowledgeable and can help in any of your truck needs. If you take your vehicle to Alpha Auto first, a second opinion will not be needed.
I love The Business That’s Company has To Offer. They are Very Welcoming, Friend And Informative . The Take Pride in their work and produce High Quality!
Great people. Honest and great service.I was in a tight spot with a bad truck but they did everything in their power to help me out.I’d recommend this business to anyone looking for a mechanic.Honest service is what they are all about check them out I promise you won’t be disappointed
Alpha Auto repair, lets start out by saying that Lisa and Rob were AWESOME on helping me make my decision on my lift and tires! GREAT communication with emails and calls! If your looking for a lift kit or just need some work on your vehicle, this is the place yo go 👍 Thank you again Alpha Auto repair 👍
I would highly recommend this shop for any problem. Especially if you are into lifted trucks. Rob has helped me out and is basically my third dad to me. I came in with a major issue and he even told me as a concerned parent not even caring about what he is gonna have to do to my truck. More worried about my safety that i shouldn’t drive but as a young adult i am i didn’t listen and and got into an accident and without even a heartbeat Rob asked me if i was okay not even asking about my tru k but about my safety. He helped me out super quick knowing that this was my only vehicle and i was bouncing from car to car trying to get to work. Rob took the challenge and got my truck fixed within a week of me dropping it off broken. He was straight forward with me on what’s wrong with my truck, went into detail on what is gonna have to be done before i told him okay go ahead. The amount of work that was done for the price that he gave me was the best one compared to anywhere else. This shop deserves so much more attention for how much work they do and greatly they take care of you. Will 100% continue my business with them and will be going for future projects!
I LOVE ALPHA AUTO REPAIR. LISA AND ROBERT MAKE YOU FEEL LIKE FAMILY. THE SERVICE IS BEYOND AMAZING. THEY ARE VERY HONEST, PUNCTUATIONAL, POLITE, AND PROFESSIONAL. I RECOMMEND THIS AUTO SHOP TO EVERYBODY. THANK YOU GUYS SO MUCH I REALLY APPRECIATE YOU!!! LOVE SHERITA
Robert and Lisa were phenomenal and very welcoming. I came into the shop to have my spacers hopefully looked at/removed due to multiple bolts being stripped. Robert was able to take them off and I was very please to not have my tires scraping my fender anymore. Robert took the time to fix my vehicle while examining the rest and found I needed additional work done.. I will definitely be back!
I recently brought my 2010 Toyota Tundra to Alpha Auto to have some work done to it. Rob went above and beyond my expectations on taking my truck from just a truck to being one of a kind in my eyes. He installed a 4.5 in Rough Country Suspension Lift Kit.Wheels: Black Rhino CINCO (Gloss Black w/ Stainless Steel Bolts) - 20x9.5Tires: BF Goodrich All-Terrain T/A KO2 (BSW) - 35x12.50R20Installed a T-Rex Stealth Torch Grille Insert w/ a 20 LED Light Bar and also set me up with brakes and new control arms and any other things that where rusted out under my truck. This truck drives like a dream on the highway and roads. I’m also very anxious to get this thing out in some mud and see what really can do. I was so pleased with the work that now I have my fathers 2009 Toyota Sequoia in the shop having a lift, tires, and anything that’s rusted out fixed on his as well. BTW my truck has 140,000 miles and my father’s Sequoia has 230,000 miles and with the work that Alpha Auto has done on our automobiles I don’t see why we can drive these trucks for another 10 years. I highly recommend anybody looking to do a lift with bigger tires on their truck to bring it to Alpha Auto you will not be disappointed. His auto knowledge is amazing.
Great job and service! Rob was very thorough in his assessment. He found the issues even after I took it to the dealer 3 times, to which they never fixed the problem. The price on the estimate was reasonable but when it came to the actual order, he was able to save me some money. Lisa at the front desk was also very friendly and helpful. I will definitely go back for not only the good work but also the peace of mind. Save yourself the hassle and get it done right!
Great customer service! Rob & Lisa are the best! They work with their customers to meet their needs! From anything as small as an oil change to a Lift, I have had nothing but great service. Professionals!!!
I went to Alpha after getting what I thought was a properly installed lift kit on my pickup truck for a simple wheel alignment. Only to be told by Rob after he completed his inspection that my lift wasnt done properly and that I had some major repairs that should have been done before even considering the lift kit. Rob took his time to personally show the errors that had been left by the previous shop and explained how dangerous it was also. Im grateful for his passion for what he does along with his professionalism. This was a lesson learned for me. THANKS AGAIN ALPHA AUTO
Robert and Lisa are the best. It’s great when you experience honest and friendly service. As a female I have experienced a lot of fast talkers! It’s great to finally find a knowledgeable trustworthy repair shop close to home!!
I was lucky to have found this shop first. I couldve gotten shoddy work elsewhere. Ive been in for several different jobs. Lift kit, Fender Flares and now maintenance items. Might I add that Im going back because they take great care of my vehicle. My recommendation has already been given to others about Alpha Auto. In my Arnold voice Ill be back!
Alpha 4x4 is awesome!! I needed work on my new truck but didn’t know where to take it to, I found this shop doing a google search and took it there with my fingers crossed not knowing anything about them. I just figured they were close by so Id give ‘em a shot. Im so glad i did!! For starters, their customer service is amazing, right from the start on the phone they are very knowledgeable and helpful and straightforward!! Theres no mystery in what they are going to do or how much it will cost etc!!Second, Rob the owner/mechanic/builder is the man, he knows his 4x4 stuff!! He tells you straight what u need, dont need, what you should get or not get and so on. Not being a mechanic myself its hard to trust someone doing work on your baby but after you meet and talk to him youll quickly learn that hes a no BS kinda guy, he’s not trying to up-sell you or screw you over or anything like that, he honestly cares just as much as you do about the quality of work done, the outcome of the final product and your safety....if not more!! Most shops care more about their bottom dollar and how to make profits... ALPHA cares more about their reputation, customer satisfaction and their craftsmanship!!!I truly recommend ALPHA and I will never take my truck anywhere else for 4x4 stuff!!! .....In Rob we trust....!!!
I’m a returning customer. Rob & Lisa are the best. They work with their customers to meet their needs. I highly recommend any vehicle service. Great customer service!
Small business owner and they do an excellent job. Had my truck leveled and they did a great job at explaining all the pros and cons. They did a very professional job and I will continue to bring all my cars here. I highly recommend. Thank you Lisa and Robert.
I flew from North west Arkansas to Chicago to look at buying a Evo X. Took it straight to Rob and had him do a full inspection and compression test on the car. He nit picked every single flaw on the car and found every problem with it so I knew what I was buying. He knew his cars well and knew EXACTLY what he was talking about. He was honest with me as the customer and didn’t share any information with the dealership. He has really good prices for such honest and quality work. His prices were very reasonable and quite low for such high quality work. If I ever come up north again for car related things, I will be sure to bring any problem to him as he knows exactly, what he is doing.
HONEST! Great customer service. Rob is a mechanic that clearly takes pride in his work and wont fluff your bill with unnecessary work.
When you take your car to Alpha Auto Repair prepare for something extraordinary; because it is the kind of auto repair shop that most of us, believed no longer existed. I have known Rob, five years, when I brought him my 2000 Jeep TJ. It was in bad condition...everything was wrong with it; but I didnt want to let it go. Rob sat me down and told me all the steps I had to take to bring it back to life. In my opinion and experience with him, Rob is so much than a mechanic...He is what Mozart is to music.....Seriously. Cars are in his soul. My Jeep lives because of him expertise and auto mastery. While Rob is awesome by himself, but Rob and his lovely office manager Lisa, together...now youre talking about Repairs services and Customer service on an entirely different level. In short, Its so nice to finally find an auto repair business, where you can spend lots of money creating your Dream rig, and still good about it....years later. Alpha Auto Repair is where you truly get what you paid for. All the time.
Great place and greater people. Rob helps you understand everything that’s wrong and explains the solutions to make sure you know what’s being done and it’s right when you leave. Go talk to them and see for yourself. Thanks alpha
Alpha ensures that YOUR safety is the priority. They are very straightforward and honest with great customer service. On top of that, they go the extra mile without you having to ask. This place is my new go-to for all work needing to be done to my vehicles.
My family has known Rob for many years. He has always been ethical, efficient and knowledgeable. He has worked on multiple vehicles for us and always took care of any problems we had even one vehicle which visited two different dealerships without being repaired to our satisfaction. I would highly recommend Alpha Auto for all your needs whether it is just a simple oil change up to and including highly complex mechanical issues. They can get the job done and in a timely manner!
Anyone can pick out a lift kit, rims and tires for there truck and throw them on and call it a day. Rob is a truck artist when it comes designing a truck and envisions how How his customers want there truck to look. He knows how to turn a plain pickup truck into a vehicle that’s going to turn heads everywhere and have the entire lift, rims and tires all tie together. I’ve never been so pleased with alpha auto. They are kind, extremely knowledgeable and Rob is a magician when it comes to building trucks. He listened to my input of what I had in mind and threw in his opinion and built a truck like I’ve never seen before. Overall I was extremely pleased with there service and would recommend them to anyone that wants to lift there truck and am looking forward to going back to them for future projects.
Everyone was super easy to talk to. Very knowledgeable about the products. Very fast and clean work. Will be going back to get more done.
I had a 3inch Rough Country lift installed on my 2004 Dodge Ram by Alpha Auto. I am EXTREMELY PLEASED with the work !!! This place has Excellent customer service. Rob and Lisa are great people and treat you like you are part of their family. They also care about the safety of you and your vehicle. I Highly Recommend Alpha Auto !!!
Best shop in Chicagoland hands down! Robert is the best at what he does... Be it turning wrenches, or helping choose the best options for your custom build. Lisa is great also! She keeps you up to date on every step of the process. Definitely no surprises at this shop. Both are no nonsense straight shooters who have their clients best interest in heart.Robert just completed my second build for Alpha. My first was in 2014 with a brand new 2014 Sierra and this one was with a brand new 2018 Silverado. There is absolutely no other shop I’d trust with my trucks!I live in Indiana and will gladly drive the 1 hour plus each way to make Robert works on my vehicles.I’ve had both vehicles lifted, and purchased rims and tires too. I’ve had 0 issues with eighty vehicle and have had nothing but compliments on the builds!Keep up the great work Alpha!
They are courteous, helpful, caring, knowledgeable and reasonably priced. I bring my Jeep Liberty in and Im taken good care of by everyone at the shop everytime. Always a wonderful experience!
Very knowledgeable with lift kits and gets the job done the right way. Didnt cut any corners in the work he put in. Very pleased with my Jeep Wrangler.
Amazing service, Lisa at the desk was punctual precise and knowledgeable, Brought the car in for a battery check because it died out and found the problem and fixed in a day. Rob the owner and mechanic was extremely knowledgeable and helpful so I knew I was getting top quality service. Highly recommended shop.
Robert is amazing! He and his staff are friendly, courteous and very knowledgeable. Robert installed brakes and rotors on my 2015 Nissan Altima about one year ago. My brakes started to squeak recently, so I brought my car in for repairs. After Robert inspected my car, he said that I didnt need brakes and the squeaking is from moisture in between the brake and rotor. He could have easily took advantage of me, but instead he educated and showed me why I was experiencing the noise. I highly recommend Alpa Auto Repair for your car service needs.
PLEASE READ!I dont normally get this excited to share my experience at a business on the internet, but I cannot contain myself!For fear that a lengthy review will not be fully appreciated by the masses, Ill keep it as concise as possible.But please, let me say that Rob and Lisa at ALPHA AUTO REPAIR went above and beyond the standard of customer service and business appreciation. Ive been into so many shops, and talked to dozens of places before feeling comfortable subduing my truck to the work that I wanted done on it. I was a bit lost when it came to choosing what is was exactly that I wanted and Alpha stepped up to the plate. Rob is a visionary. He doesnt just do a lift. He actually visualizes it and explains in detail how all of the parts can and will come together. Sure, anyone can slap a lift kit on (possibly not the right way) and throw tires on (which was the case with my truck when I bought it), but Rob actually explains why and how all of the components work together. Why you would need to do X if you wanted Y and Z to function properly.Rob and Lisa are by NO MEANS pushy sales people. Far from it! The amount of time and effort put into explaining the process, showing me options, working with me on everything from design to financing is EXTRAORDINARY.Again, look at my profile, I do not post a lot of reviews. Only when I feel a place has truly knocked it out of the park, and Alpha Auto Repair has done just that. I will NEVER take my truck to anywhere else again, and this is coming from someone who does their homework. Excellent people, excellent service, excellent work ethic!At the very least, if you are unsure, dont take my review for it, go there and just talk to them. They will not disappoint!!
I have been taking my vehicles to Alpha for decades. Rob is dependable, reliable, honest, and affordable. Lisa is always helpful and spot on. Take your vehicles to Alpha if you want quality workmanship, you wont be disappointed.
Only place I’ll bring my truck to for upgrades . Rob & Lisa are awesome, Answering all my questions and helping me pick out my lift and wheels . Will definitely be back for more upgrades 100%
Make your truck great again. Did you just take your truck to the trendy cool shop in town? Did you pick it because of all the great pictures on social media? Let me guess it was an audio and wheel shop that happens to have great prices on lift kits? Terrible move...you just spent 10k and your truck rides like garbage...your new baby rides in the back seat and now gets shaken baby syndrome. Poor kid.Been there. Seen that. So your truck now rides like garbage because the installer of the lift kit did not install things correctly. Don’t take your truck to an audio place and have them install a lift kit, that is not what they do. When you need a plumber do you call an electrician?Robert can fix all your truck problems. He installs lift kits correctly and professionally. If your truck is all wrong because you went to an audio shop, Robert will fix it. Robert saved my truck, the lift was installed right. The truck rides flawlessly after 7 years....zero issues. Want to see it? If I am there I offer free looks. Robert is the real deal and he does stuff right, go see him before you waste your money at a shop that does not specialize in lift kits.
Make your car great again... just got an reasonably priced oil change with Alpha. Also ask about there CEDA program where you get your car repairs paid for, special requirements are required.
I like to try to do my own car repairs, but this is my go-to place for jobs I cant tackle in my garage. Robert and Lisa are knowledgeable and friendly, and treat you with respect. Dart even says hi when youre there. If you need work done check them out.
Brought my 2000 Jeep Wrangler back from the dead after being butchered by another shop. He also has done great work on some muscle cars my partners 2006 Vette and my 1967 mustang .
Took my gmc truck there for a lift kit and rob did an excellent job. He is very informative and explains to you what he is doing. I am very pleased with the work that was done to my truck and will continue to go and reccomend people to alpha auto. Great customer service.
Trustworthy place. Excellent service and friendly staff and quick turn around. Have done excellent work on my yukon and now taking my malibu for strut/shock replacement. Definetely recommend this place.
Youre not a customer, youre family! I have known Rob and Lisa for about eight years now and they are the only ones I trust with my vehicles for regular maintenance and aftermarket work.Lift kits and lowering kits, aftermarket exhausts, LED upgrades, bolt-ons, and more. You cant go wrong with Alpha Auto...
Excelent service. Lisa and Ron always have a smile on their face when you walk in. One of the best shops I have tooken both my cars too. I recommend this place to everybody!!
They did a great job on my car it was fast and the people working there was very professional and helpful
Great work! Exceptional customer service! Will definitely be back.
I took my truck to 4wheel parts and it was a disaster. After several visits to the Naperville store I was sent to the Elgin store to work with the “training manager.” My truck was so jacked up in the front it looked like I was riding Baja style and it rattled like pots and pans. No one there could figure out why and they had installed the lift and suspension kit that was supposed to fit for my truck. After much frustration I was referred to Robert by a friend. Not only did he fix everything they screwed up with my lift, but he was also able to diagnose the problem within 30min of inspecting it. He does excellent work. I wouldn’t bring my truck anywhere else and neither should you!Thanks Robert - you have earned a lifetime customer.
Best experience ever. Honest and professional on top of great work done!
Never in the course of my years driving and going to many auto shops and dealers to have my car for any kind of service or repairs have I ever experienced such warm, kind, friendly service as I received from Lisa and Robert at alpha auto repair! I went in there to put lights on my car for my husband and we both felt like we were part of their family/friends. They are not only professionals but they treat you like family/friends and with respect a very rare experience you get from anywhere these days especially in the auto repair business. Lisa emails me promptly and goes above and beyond even when waiting on fog lights she says she is being nice way letting them know she is going to be a thorn at their sides. Robert and Lisa are really knowledgeable about automobiles. And when my husband thought the caliper froze Robert said if you can safely drive it to him he will check it out. Luckily everything was good tires axel caliper brakes he was thorough and he did it no charge. I wish there were more people in every business just like them it would make the world a better place! And the pictures Robert showed us of the work hes done looked so good he made a mini van look awesome I would want it and Im not a mini van girl. I just got my car back and the lights and light bar look awesome! Makes my car look even better then before! And it’s safer for my husband and I to drive at night especially when it’s snowing and raining! My husband loves his Christmas present and I love it to! Thank you so much Robert and Lisa! Id give them more then 5 stars. If you want to be treated fairly and like family and does a great job alpha auto repair I recommend!