Friendly, knowledgeable, accommodating and fast!!!I needed my exhaust system repaired, and was told alot of BS at the dealership. I called Meineke, and told Will my issue. He was honest, knowledgeable and genuine. Told me to stop by, and typically the job takes about 1/2 day.I came in to get an estimate, and to schedule sometime next week.Too my surprise they were able to do the job right then!!! They did a great job, and in a timely manner.They definitely earned a lifetime customer!
The techs are excellent. All are ASE certified which to me is a plus. They can be a bit higher for service than other garages I have used but they are fair and guarantee their work. Thats a big plus in my book.
I came in spur of the moment and Rob took care of me right away. He knew I was on a time crunch and made sure the work was done on time, even though I didn’t give him much time. I came back a couple hours later with a new issue and he once again prioritized it. I felt very taken care of and would highly recommend this location! Great customer service and very friendly and welcoming.
I cannot express adamantly enough that the team here is the best mechanic team I’ve ever had the pleasure of using. Honest, trustworthy, professional and fast. Every time I have had to get repairs done on my cars, I am blown away by their personalized service and honest opinions. Anyone that is tired of the typical mechanic ‘over selling’ and slow pace need to make the switch as soon as possible!
I am extremely pleased with the service I received. The gentlemen are friendly and professional. They solved my issue, gave me a great price for the parts I needed and my car was finished within a reasonable amount of time. I will definitely return to this location if its ever necessary in the future. Thanks, Meineke!
Routine oil change. Convenient, quick, reasonably priced.
Busted ETIC. Was quoted 30 mins to 5 hours. Took closer to 8 hrs and no notification, required me calling and hunting that info down. Not a big deal today but if relying on that quoted fix time to have my car for work, etc I would be screwed.Nail in tire repair. Repair job seems good to go. Complaint is with the management not the maintenance.
Rob was super communicative and helpful whenever I had a question. Helped in record time and gave me ideas on what some useful next steps for my wheels would be in terms of maintence.Extremely grateful and I will return when my next need arises.
The guys here went above and beyond in changing my oil as my oil tank was leaking due to a stripped thread. They found a way to stop the leak without me having to buy a new oil tank. Craig, Blaze and Jim were all top notch in the service they provided. I also really liked the interface the company uses to show all the inspection points on your car, what is ok and what may need attention. It really makes it easy to understand and see what is wrong with your car. They didnt pressure me into getting things done I may not need right away. I will definitely be back here next time.
Friendly service. I had an appointment and my oil change was completed quickly and for a reasonable price. Certainly I would return for my next oil change.
Rob was professional informative patient, and very thorough in explaining exactly what my car needed. He did not try to upsell me on anything that was not necessary, and gave me the different options for payment and financing. A normally nerve-racking process was made very smooth, and they have earned our business in the future.
Honestly and quickly diagnosed a blown ignition coil. Got me back up and running in a tight situation. Thank you!
I had my oil changed, or I thought I did. After this appointment (most recent oil change btw about 3K miles ago), I have since had my engine die after only 60K mi. The filter was not changed after inspection as it was the same filter number the person who changed it prior to this had installed. The oil was thick like tar. The oil simply wasn’t changed or the incorrect oil was used. Simply not acceptable. I would make sure you are actually getting what you pay for after getting a service.
Service was fast and easy. The manager and service technician were excellent. Thank you!
Im happy to find these Meineke center in Damascus. Great team and quality, reasonable pricing. Highly recommended!! I will recommend to friends and will return!
Always the best !!R O B and everyone there provided nothing but perfect service.I have had the worst in many places but here is completely different. I will be a forever client here.Ty again
Great work. Fair, honest, and very prompt. Highly recommend
Great customer service will definitely be back again.
Does great work would definitely recommend to family and friends
This place is OUTSTANDING. Jeremiah gives the MOST personalized service - always smart, attentive to my needs & completely professional. Every single time Ive needed work, they are fast, honest & make me feel Im the only customer they have. There isnt anything I would change about this place! DO NOT GO ANYWHERE ELSE. . .they are extremely good and always fair.
After paying over $200 for a transmission fluid service I went home and parked in my driveway. Couple hours later I saw there was a puddle of transmission fluid in my driveway and I never had any problem before. Making a second trip back to the shop and inconveniencing me even more in addition to a clean up in my driveway it was discovered the bolts to the pan werent tight enough the first time. You would think I would be compensated for the inconvenience and service I paid for but NOPE. Raised in the area I try to support local but I wont be going back here.
The Tech was very nice and they worked fast. I will return.
These guys are the best. Fair, Honest and really know what they are doing. Five stars!
As a former auto and aviation mechanic i am extremely critical of taking my vehicles to others. Never let down by Andrew and the techs there.
Great service!
Amazing honest folks. Very professional, courteous and they dont try to upsell or find unnecessary faults with your car. I called early morning and they said they could accommodate me if I come in soon. They quickly took my car, found no issue. Fixed another small thing for free as well. All for no charge. I will certainly go back.
The gentleman at this garage are always helpful, friendly, and honest. I trust them with my car always.
My mechanic for life. More than just an oil change shop, Andrey and staff are extremely professional and will take the time to answer all of your questions. The most honest and affordable mechanic shop. They are there to help and not rip you off...like the dealerships.
Terrific place to get your car worked on. Straight answers, great attitudes, competence.
I love the Quality of work Meineke does and how informative they are up front about your vehicle malfunctions.
As a former auto and aviation mechanic i am extremely critical of taking my vehicles to others. Never let down by Andrey and the techs there.
The price was great the service was quick and informative. Honest and that hard to come by, Will one of the mechanics did a great job. Thank you for other reviews and de the service
The service was very friendly and the work done was quick and well done.
Im speaking from my experience only and hope that this review doesnt negate the other positive reviews posted here which reflect good, honest work done by some of the technicians at this location. But, particularly for the sake of others safety, I think its important for me to share my experience. There are other concerns I could raise around customer service and a lack of basic respect and friendliness from a certain employee at this location, but Ill limit my comments to safety concerns for the benefit of others.On two separate occasions, this shop has performed faulty oil changes on my Volkswagen Jetta.On the first occasion, there werent any leaks to indicate the vehicle was losing oil, but when the check engine light came on and I checked the dipstick, it was completely dry. I ran the vehicle to another shop that was close by to check on this, and they verified that there was hardly any oil in the car. This was a week or two after I had the oil changed at this location. I chalked it up to a one-time mistake and didnt fuss about it, but I did bring in my own oil for the next oil change to make sure they refilled the vehicle with an adequate amount.Less than two weeks ago, I returned for another oil change. Fortunately, soon after the oil change my battery died in my vehicle, which prevented me from driving the car much after the oil change. However, after having the vehicle towed to a different shop, I received a call from them this morning noting that the vehicle was completely dry and that oil was leaking profusely from the drain plug. They suggested that the drain plug shouldnt have been reinstalled after my last oil change at this Meineke location, given the status of the threads on the plug -- something that I believe is supposed to be checked and secured before a car leaves a shop, given the risk of major damage to a vehicle running without oil.Given the consistency of this pattern, I suspect that there may be some negligent work being done here. On two separate occasions, basic oil changes were performed in a sub par manner which placed myself and my family in danger on the road.If this review prevents just one or two other families from getting work done at this location and avoiding potential danger as a result, Ill be happy to have shared my experience. This is the first review Ive ever posted online like this, and Ill admit that some of it is motivated by despicable customer service I received in response to my concern about this latest oil change. But, again, Ill spare the customer service details to place my emphasis on what is most important - safety and basic competence in completing a routine oil change.
I have been taking my cars to Andrey at this Meineke for years. Great work, fair prices, and always go the extra mile. They are honest and wont try and upsell you something that you dont need. Always feel comfortable leaving my cars here. Highly recommend this shop.
Excellent service! Ive taken my car here twice for an alignment and to replace both my aftermarket exhaust flex pipes. Very professional and quality service. Highly recommend taking your car here.
Very happy with the work. We found competitive pricing and helpful staff. I will recommend these guys to others.John, Mt. Airy
Went in with a 2003 Highlander with a loud exhaust issue. A few months ago, a dealership quoted over $1,400 for the repair. This Meineke staff was friendly and honest and was able to repair for only $175. I will definitely be going back for my auto needs.
I have had a number of bad experiences here. With there being so many other options in the vicinity you should just go somewhere honest.
Great customer service! Meineke in Damascus will clearly explain reasons why and how to prioritize your vehicles maintenance without breaking your wallet
Ive been taking my vehicles to the owner of this shop since they were located in Gaithersburg and Ive never been disappointed. I always get expert advice and Ive never been charged or offered something I didnt need. Well worth the drive from Columbia MD . Totally satisfied.
Highly recommended this shop. Honest and excellent service along with competitive prices. I live in Frederick but its worth the trip.
If I could give this business 10 stars I would! I have consistently received the best service from Andrea possible! Quality work and a quality experience!!!! I highly recommend the Meineke shop in Damascus!!!!
Honest customer service. Very accommodating of my schedule. Highly recommend having your car serviced here.
Ive had the worst luck with auto shops trying to overcharge and take advantage with crappy work. Im so glad my husband and I started going here! Theyre quick, reasonably priced and so good with their services!!
Took care of my car issues fast and was reasonably priced.
Great shop - all of the guys are very chill that work there. Built a custom Y pipe for my car and did a great job. Saved me going to the dealer and buying an OEM piece.
Excellent shop. I started taking my cars here when he was located in the air park (Gaithersburg). Theyre always professional, very knowledgeable, & never try to upsell, or sell you services that you dont actually need. The new location in Damascus is definitely a good ways out of my way but always worth the extra hassle of getting my vehicle out there. Ive never left this place feeling like I got ripped off or having to question the quality of the work. Of course competitive pricing is always a plus. Id definitely recommend them to anyone looking for a place to take their vehicle for anything from regular services to whatever repairs you may need. These are good, honest people. Thanks again for the work to my Meineke Damascus team for always keeping me on the road worry free
Quick service done in a professional manner. It is recommended to make an appointment, also look for coupons online if all you need is an oil change.
These guys are the best. Hard to find honest mechanics these days
Andre and his crew are well skilled, knowledgeable and professional.
Wondeful place. Stayed open past closing to fix my flat which had a nail in the tire.
They are always very accommodating and do a great job at a reasonable price
Excellent service, great staff
Great service, fair pricing & easy to get appointments
Good service,. Oil changed and tires rotation in about 30 mins
Very quick, very professional, very friendly, very honest, very reasonable price on the repair. What more could you want?
The owner knows his stuff! all my friends and family come here... im glad to be a client.
Great fast and friendly service.
Meineke is worst.. had my worst experiences with them
Andrey is always there to service our vehicle needs.
Very professional