Do you see the date on this? Do you see the date of my review (2/4/21)? This is DISGUSTING. I purchased one that I didnt realized had a sell by date of 1/15/21 and when opened I almost got sick. I went back to exchange and THIS WAS ON THE SHELF. A month ago! I frequently find moldy produce and other things a little past expiration and I have no idea why I go back. This is egregious though. If you have no other option but to go to this supermarket because you walk, or its just the most convenient, be very aware of the sell by dates! I wont be back, this was it.
This review is for their bakery department. I ordered a cake from them a year ago- and it was actually surprisingly delicious. However, their customer service is horrible. I wish i would have left a review then to detail further my experience. But I just remember the bakery manager “helped” me and she acted like I was burdening her by ordering a cake- she had an attitude from the second I walked up to the counter and I almost left and didn’t order the cake because I was so annoyed. Well today I decided to go back and order the cake again for a birthday party. Unfortunately I was unable to as I need the cake for tomorrow and they need 48 hours notice- which is totally understandable. But again their customer service is awful. The girl standing behind the counter is flirting with a guy and more interested in talking to him than answering my questions about a cake. I was trying to inquire about some of the ready made cakes they have but could barely get a word in as the guy kept jumping in to flirt with her. Very unprofessional. Love the cakes absolutely hate the service.
My go to store ! Good prices nice coworkers ; safe place and organized!
6am you dont wait for Target to open. You come here. 10:30pm, you dont overpay at the convenience store, you come here. The store is always clean and has fresh fruit most of the time.
Stop n Shop is not a bad supermarket for what you need. Not as pricey as the other major supermarket in the area and at times they have very good deals. My wife likes this supermarket so I go there. Happy wife, happy life. She loves those rainbow chocolate cookies. Me Im a bread lover and the bakery is my favorite. Nothing like a bacon and egg sandwich on a nice soft kaiser roll. Meats are priced fairly and good quality. Ill continue shopping there for my groceries.
I am writing concerning the deli department. I have found that the pre-sliced chicken is a hit or miss. The dates are old, the temperature in the deli case is warm and I think the deli manager and staff should be more attentive. Please pay attention to dates and the temperature due to bacterial growth concerns.Sometimes it is fine and fresh but the last three times, it has been sour. I love the store and normally do not complain but this is an issue.Please address this because it has cost me $32.00 in waste. I will not buy anything from that cold case anymore.Thank you. It was a convenience, but...no more.
Love this super market but if you looking for Strawberries it is never in stock.. like order more or cap who ever is buying them all. Side note Target got good StrawberriesOther than that this place has everything you looking. Pro tip the deli kiosk is a lie, always have end up going there and telling them I ordered something ..better off going in person.**Update July 12 2021**The strawberry panic seems to be over, I’ve been checking every week for a view months and they have plenty. Seems like the powers that be have listened to me.Thank you!Side note the deli situation seems to be the same even if you order ahead (like hours). They never seem to get the order or see it on the “system”
Had plenty of scooters, store is clean, food is where its suppose to be... Fresh produce and meats. Had plenty of people working there to help.
I’m only giving this a one star for their delivery and pick up. The store is great, but I honestly feel the in store shoppers don’t care about the items they pick up for you. I bought a box of brownie mix that was taped shut (I don’t even know how that made it back on the shelf). My bread was completely smooshed, and a can of frosting was opened (the foil under the lid was opened). I just wish they took more care in picking out your groceries
Never a problem. This place is Always so well cleaned ...
Me Luvs Me STOP & SHOPs
Nice store. Great selection but God are they overpriced.
Poorly managed. Never enough cashiers . They expect the majority to check themselves out. Hard to find a good shopping cart.
Selection and customer service was fine. Prices are higher than I am used to for the quantity and quality of the items that you get—I feel that way about most Stop &Shop locations, though so if you like S&S generally it will probably be fine for you.
Stop n shop by tanger outlet in deer park was amazing. Everything I need was there I cant believe it. You have no idea how excited I was about that .with the pandemic rising and being able to find what you need ..oh my gosh..thank you to the stock workers at the deer park stop n shop . I spent in a few transactions over 4 hundred dollars because I needed to get for two twins and some groceries as well thank you so super much. I hope the great work keeps on going because once I usually do this it goes bad in the service. I pray to God it dont..
If you try to ask the location of an item as politely as possible, but they just want to ignore you and finally give you only two word rudely, what is that called?
Great place, great customer service
Has everything you need but there might not be self service scanners open if it is really busy
Always very clean. Even the bottle room
I ordered cupcakes from the bakery and they were ready when I needed and were tasty. Staff could have been more outgoing but not a factor for using them.
Been going for the last couple of days cause I been trying to get the lipton diet tea and it has been out for a while. And other items that have been out..
Ok, could be better
Very comfortable to shop. Pleasant casual environment. Cashiers are very efficient on what they do.
Still a store which has pretty good food selection and all basic necessities and good choice of cat 🐈 products
They have everything I need or want and everything is fresh. As long as you dont use their online pickup order service from at least the Deer Park Store.We order roughly every 2-3 and the last 4 times we have had to call to complain that we are missing items we paid for. First it was ice cream missing, then it was bread, last time roast beef from deli, now it was english muffins and coffee.Walking around shopping isnt easy since my stroke, and husband works as much overtime as possible plus takes care of the house. Figured this could help him out. By online shopping..Spoke to Assistant Manager who advised she will have someone look into this, will take 24-48 hours for feedback.Just easier to try somewhere else.
I love stop and shop. Always clean and full of great products. And people are very welcome there
Parking was easy. WiFi working properly in store with Scan It app. They have not corrected the product availability issue. Came in for 2 items and left with one. In and out in under 10 minutes.Thus is an addendum to the above message in response to the owners.Your reply does not address the issue. I would agree with what you state had I not gone to 6 other Stop and Shops and found said item in the store I have talked to Dennis the store manager as well as the frozen managers assistants. I showed them what I believe is the issue. They have 2 to 3 times the inventory they should have of the other skus of the brand. I think there is some kind of internal ordering error. This has gone on for 3 months with no change. Call Dennis your store manager He has my number if you want to learn more.
Good place to shop though customers (no matter where you go )seem to be more nerautic these days, as a result of listening to main stream media.The pandemic though real can be controlled for 99% of us through proper hygiene vitamins, antibiotics goggling with one salt water and so on... There are much more serious flu viruses our there and are being dealt with accordingly.This covid virusGod did not intend for us to live this way...
The place is improving. The produce section and meat department have more stock now.
I use the drug store. Service is excellent.
Clean, always fresh. Pretty fast service too. Stop and shop is my favorite grocery store around.
I love this stop and shop. Its always clean and I love the organic options in each aisle. They have great prices too!
Good selection of food items
Great place to bring your check out items if Cindy is working!!!
Its a store that has stuff to buy, I got stuff there with no issues
I love this place to shop my food. And if you use your stop &chop card you save money good prices and fresh foods
It was good. I like that their fruits and vegetables are fresh. They have great deals on necessary products and also a clean place to shop.
Ive only recently started visiting this location and usually choose this or the Shoprite on Deer Park. Generally customer service is nice, but I came in the other day to buy groceries and a gift card and the manager that was there during the night shift was rude and gave me an attitude. It felt like she was doing me a favor by allowing me to shop at Stop & Shop.
This grocery store has improved substantially over the past few months following their remodel and phase 4 reopening in the NYS Covid response.In my last visit to this store, we saw it was really clean including in the bottle of the dairy case and meat displays. There was no odor at all from the seafood counter and I was actually surprised to see I was standing next to it. The produce was all fresh and the shelves were well stocked.Best of all, the cashier we had was well trained and friendly, operating her queue and till effectively.
I have been to Deer Park’s stop and shop for over 10 years, and I’ve never had any problems. But the other day, 8/10, at around 10:30p.m, something very unexpected happened that I thought would never happen. When I was buying drinks, a lady from a distance, yelled at me that I could only buy 10 bottles of soda. She said I couldn’t buy no more than 10 bottles. So I brought the 10 bottles and went to put it in my car after, I went back to the store. I needed an extra 10 so I went back in to get it. But this time, an employee named Kevin Nee stopped me. He said that I wasn’t allowed to check out. He said I couldn’t buy any more drinks, since I had already purchased some. When I asked him why, he wouldn’t answer me. I asked them if we weren’t allowed to shop more than once at the shop, why hadn’t they put up a sign. He wouldn’t reply. I was recording him and he said that if I didn’t stop recording, he won’t answer my question. At 10:47p.m, he kicked me out of the store and didn’t allow me to purchase any items. The reason why I said these things, and said the truth was because, I felt threatened while I was there. People were giving us the death stare, as if I did something illegal or very wrong. If you were a customer, going to this store and thinking your just picking up some drinks, but then you encounter this situation. What would you do?
Fresh food good prices
Immaculate bathroom s.
It is clean nowI like the way the bananas were displayed. Ample space for parking. Social distancing is enforced. Thanks.
I USE THE PHARMACY IN STORE THEY ARE ALWAYS ATTENTIVE TO MY FAMILY AND MY NEEDS. THIS STORE IS USUALLY VERY WELL STOCKED. HOWEVER FOLLOWING ME AROUND WHILE SHOPPING NOT COOL YOUNGER CASHIERS ALWAYS A PLEASURE.
Everything you need want or looking for is there
All very clean and neat staff very helpful and attentive.
Very accessible and light traffic inside.
Rude customers that shop here. Dont follow arrows. Didnt feel comfortable here
It was a nice store but now they do not have a lot of stuff they used to. Even simple stuff. They never have kraft American cheese made with whole milk anymore at all. I dont know but its gone down big time lately in all aspects.
The new self checkout system is terrible. I have to say, it take me almost 20 minutes to check out my groceries. Every time, I do self checkouts I have to go to the customer service in order to check out.
Meats are horrible....and Ive been in much cleaner stores
Line to get in wait about 15 mins but staff was friendly and helpful.
They have a great plant section
Horror show. A woman in front of me on line insisting her card was charged twice. Supervisor came over etc...I left my things on the belt and went to shoprite
Lots of parking. Lots of variety. But they are a little high in price and when i was there only 2 check out lanes were open
I dont think that I got my buy 2, get 1 free on my strawberries. Be careful with that one if you go there today.
Clean, fully stocked with essential items
The staff are very friendly. The store was recently updated and looks like new. Most importantly the produce is VERY FRESH! Also the meat is spectacular. As you can see I am very happy with this store.
Love the store
Well stocked store wow great prices
My first time there was impressed with the store set up and neatness I wish more stores like this
Def the nicest stop and shop Ive ever been to, super clean and nice people working there. After the 1st time I came here, now i try to only go to this particular store wen I go shopping and theres about 4 other stop and shops that are closer, but this store really is so much nicer/ better than the other ones.
Newly renovated, with a sit down cafe seating area with smoothie bar, lattes etc.Hot food selection is outstanding! Choose from real in store smoked brisket, burnt ends, pulled pork, ribs etc. They have a Stir Fry station! Pick all your veggies etc. They add the meat, sauce and cook it right in front of you.Store is clean and well stocked. Fresh seafood on ice and a service meat counter.Great produce selection.
Sales associates on floor are so nice!!! Best store in the area by far
Clean, clean, clean & very updated. Everything is easily accessible with having wide aisles, its spaced very well. Checkout is quick plus they offer the option of scanners for convenient shopping. Other than the creepy robotic scanning machine that goes from isle to isle, Id still recommend checking this store out. I wasnt able to get everything that I was looking for but overall very nice store & very helpful employees.
The stop and shop in Deer Park NY makes the 1 in Hempstead NY look like a 3rd world open air wet market.
They have very good prices and nice deals
The store is pretty much well stocked and kept however the cashiers are not that friendly or pleasant. Just an FYI
Had to pick up a few things to cook for dinner and stopped here. Found everything I needed at very reasonable prices.
Really nice store and Ive been to several on the island. Close competition to my fave location which I wont mention. If I lived closer I would definitely visit this one regularly.
Kevin the manager is an absolute hero to our family on Thanksgiving we had an issue with our turkey. This man went out of his way to get another turkey an bring it to me and my mom who are both disabled. Bless your heart sir were enjoying the turkey as im writing this. You made our holiday thank you thank you
VERY GOOD
Love this store I always find what I need ❤
Self check out,The way to go to.
Newly renovated, bright, airy and clean. Wide aisles and nicely open produce section. If only the regular prices were lower, we would do more of our weekly shopping here. Bottom line? Good but pricey.
Really nice store and Ive been to several on the island. Close competition to my fave location which I wont mention. If I lived closer I would definitely visit this one regularly.
Inventory & stocking of shelves have gotten better. Almost back to normal.
The best supermarket. They carry Boars Head meats. They have a good fresh produce area. Their fresh baked goods are really good. The store is brightly lit. There is nothing negative about the store. The frozen section has everything you could think of. Many check out lanes. Our first choice for a supermarket.
Good store. Hate the robot
Excellent place to shop
Store was exceptionally managed and clean, but didnt have the item originally I went to go and get.
Its Ok
Its a top tier supermarket for the area. I would only argue the prices of the cooked food. The prices are close to what you might pay at a restaurant & I dont ever see any specials advertised. Once the shine wears off it wont be as special. Great staff. Great management. Always stocked. The staff deserves a raise.
A wider variety than competitors
I havent been in this particular Stop n Shop in many months. Unless they are on some renovation it looks terrible. I remember it being fully stocked and impeccably clean.There were some isles that looked like a cheap convenience store with temporary shelves. I noticed a lot more self checkoutsas well. Going back to Shoprite.
I love the new look. All dairy is now included just like the frozen foods. Also the meats, produce and other essentials are great. The pet section is the best I dont have to go to PetSmart all the time. Yeah stop and shop!!!!👌🤗
Very well organized.
Good, wasnt crowded. They have a self service scanner that lets you scan barcodes as you are shopping. Seemed to speed checkout pretty well.
Always a place well stocked, ( as much as possible now), staff helpful and polite
They should have less self checkouts. Give a kid a job! Once again, profits are more important that humans. Screw that robot!
Always a nice and clean store and with this pandemic liked how thr floors wwre marked for the people flow.
Nice and clean store
Great company
The deli needs more people working there,otherwise the store is ok,the bookkeepers need to not have a long conversation with the cashier while their ringing you up and if you get annoyed for the hold up the cashier tosses your stuff down the belt. The Deli department needs to train the workers what Sliced Thin means. One kid does it really well,the rest cant. You cant even bend the slices. The Meat department Stinks, again they cant cut meat. The cuts go at an angle,from a1/4 of an in. to paper thin and if you dont cook the meat within a day regardless of the date it goes Bad. Really Bad,the stink could knock you over. The Worst& they are Very Rude!!!! This store has went down terribly in a year.
Staff was super helpful. Walked us to get everything we needed as we arent familiar with the store. Checkout was pleasant. We will visit again. They have a big section with organic and gluten free items. Well done and thank you!
Four stars only because I wish they carried some items that shop rite has. Stop n Shop is closer to my house, so it’s off to shop rite when I need those other items. Otherwise, their new set up is pretty fantastic.
Its been a long time since Ive been able to get everything I need at one Stop and Shop. Even before the COVID-19 pandemic, I was going to multiple stores to complete my grocery shopping. I think they need to focus more on stocking their shelves and less on one-way aisles and dictating which registers people go to.
The supermarket was ok but the cashier was not that helpful
Its a grocery store. Nice that they just updated the flooring and freezers. If they could be a little more attentive to the recycling machines things would be so much easier since half of them are usually out of order.