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Tactical Defense Solutions LLC
38 Crosby Rd STE #4, Dover, NH 03820, United States
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Tactical Defense Solutions LLC

Comments
Al
Review №1

I’ll try to keep this brief but the shadiness is extensive with this company!! DO NOT ORDER ONLINE!!!!!!! I Purchased from the site called Dollar Guns and Ammo which is affiliated with TDS . I cannot speak to the experience you might have in store but they will never answer the phone and only communicate via email if you have a problem with your order and I guarantee that you will.First and foremost they shipped ammunition illegally over the state lines from New Hampshire to Massachusetts and never had a prompt online to confirm LTC or FID cards... super, super sketchy.Second they failed to communicate with my FFL and when I asked to cancel my order they refused and told me I could get store credit or had to pick up my order in store which is three hours away. There is no mention anywhere on the website nor in the confirmation emails of any stipulations regarding canceled orders or refunds. Basically they backed me into a corner and I had to be a jerk in order to get my refund and then tried to play the store credit game again over the shipping fees.At the same time a fellow coworker was having similar issues with her order she was told she would receive her refund within 7 to 10 business days and I was told I would receive my refund in 10 to 14 business days because they were just so busy.In the end I had to contact my bank and notify them of a possible fraud as well as the Better Business Bureau and the ATF. When I emailed them about contacting the ATF, BBB and my bank, I got a refund back in five days flat with $6.72 missing from it. I still have not received any word as to why I did not get my full refund.I guess $6.72 is the price of not reading these reviews prior to making the purchase, hope this helps others avoid the same mistake I did.

Pa
Review №2

Not worth the trip, why spend twice as much for nothing, was truly hoping to find another favorite stop. Turn out of their parking lot and hit White birch armory 45 secs away and save some of your hard earned $$$$$

jo
Review №3

I used a different shipping address than billing and they Wanted me to upload a photo id on there website after I declined I said ship it to my billing address I have bene sending them 3 to 5 emails a week trying to get this resolved I am extremely disappointed with there customer service in my opinion do not order anything from them you wont get your ammo and if you do get them to cancel it you wont get your money back for a week my money has bene tied up for a month.

Ga
Review №4

Great friendly people, and service...will be a repeat customer

Dr
Review №5

The owner Craig Rief tried to rip me off on an online ammo order. I had to file a dispute with my credit card company to get my money back. Never again

Be
Review №6

I purchased an item from this company, and they did not honor the terms of the deal, nor did they send me the right order. TDS is not an ethical company, as they will not make right their mistakes. Buyer be warned.

Information
3 Photos
6 Comments
2.8 Rating
  • Address:38 Crosby Rd STE #4, Dover, NH 03820, United States
  • Site:http://tds-us.com/
  • Phone:+1 603-617-3600
Categories
  • Ammunition supplier
  • Gun shop
  • Hunting store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:11AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Planning
  • Quick visit:Yes
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