Went for a test drive and bought the car. Bianca in sales was wonderful, financing person Jen was wonderful, cant wait to get my new vehicle tomorrow! Go ELECTRIC! VOLKSWAGON ID.4

Very happy with the experience here. Akeem and Fernando are great to work with. Very honest and upfront. They were able to get me into the new ID 4 with the same color I wanted. They also made me feel at home there. Probably my best car buying experience to date!

I had a great car buying experience here! Extremely happy with the service I received. Everyone there was very friendly not pushy and phoney. Morgan was very helpful and genuine and her and Brandon made sure to give me a deal that I could afford on a beautiful car. Thank you so much :) I Definitely recommend them

After visiting and speaking to a few VW dealers I got a call from Akeem from Dover VW. He was very sympathetic to the bad experiences I had with the other dealers and listened to me. We all know there is a shortage of cars but Akeem offered to look for one for me. After a few weeks I got the good news that the exact car I wanted was coming in to Dover. Akeem called me and was just ad excited as I was. So last Thursday 8/19 I was able to pick up my beautiful brand new Tiguan !! One think I hate to do is all the paperwork at the Dealership. Akeem and his Sales Manager Fernando made this transaction seamless !! I can’t thank them enough !!!

Morgan & Fernando are the best! I walked in feeling defeated from the previous dealership and walked out with a new car uplifting my spirits. Great customer service!

Morgan was our sales associate when we came to test drive the Atlas. She was very knowledgeable about the vehicle and had a great personality for the job. She was never pushy, and let us make up our minds at our own pace. All though we decided not to buy the car, I still wanted to thank Morgan for her time and helpfulness during our car buying experience.

Thank Shele and staff for assisting in New purchase of Brand New VW Atlas. Patient,answered all questions texting and emailing back and forth. Was able to get preapproved online and fill out most paperwork. They made it really easy to buy a car. Once I arrive, I was able to test drive the car. Once I test drove, Joshua showed me all the detailed features throughout the car, inside and out of the car. He demonstrated the many features. I was so excited about the beautiful car and all the many features of the car. It will take me awhile to get familiar with all the features in the car. They even had the color I wanted which was silver. I would 100% recommend this facility to buy a car. Thank you. I love my Atlas. Its a beautiful car.

As always, my July experience at Winner Volkswagen was outstanding. The appearance of the establishment is impressive. Everything is always exceptionally clean and neat. I want to thank all the personnel that provided assistance to me in purchasing a new VW. I especially want to thank Morgan Johnson, my sales representative for sharing her product knowledge. She will definitely sell a lot of vehicles with her personality and attitude. I would buy my next vehicle from Morgan.

Dominique and Brandon were phenomenal. They made the purchase of our new Atlas a breeze. Even though we were coming from out of state to get the car. Dominique had great communication with us the whole time, and followed up with us afterwards to ensure that we were happy. Couldnt ask for better!

Winner Volkswagen is just that! Our sales representative, Morgan Johnson, provided a great client experience when we visited her showroom in Dover. She showed us a range of options in the Volkswagen family and worked to understand what we were looking for in an automobile. Her inquiry put us on the correct path to purchase a car built for our lifestyle. I highly recommend working with her if you visit Winner Volkswagen.

Great staff. Made the whole buying process really easy and made sure we walked away with a great brand new vehicle.Akeem was very helpful and a very attentive sales person and made sure we got the car we really wanted.

The purchasing experience was great. Now I want to cancel the service contract I purchased as an add on. I have reached out to the finance manager who told me I could cancel it at any time if it didn’t work for me and Morgan who sold me the car. I’ve texted and I’ve emailed. No response.EDIT: They are working with me to get the cancellation paperwork for the service contract. Sent this past Friday. The finance manager was out for a few days.Morgan is awesome by the way!!! Quick and efficient.

Would give 10 stars if could. Exceeded our expectations when we purchased a new Atlas less than a year ago. Winner VW continues to impress us with their excellent customer service when bringing the vehicle back for routine maintenance etc.

Very pleased with the buying experience. Morgan was great to work with, and I found just the right car I was looking for. Well done!

Josh and Fernando were helpful, friendly. Lisa was also personable. Great staff. My main gripe was that I ended up with 4 hard inquiries on my credit report - when only 1 was needed for financing.Second: when they said the car would be delivered - it was not clear that meant this new car was going to be driven from VA to DE - putting over a hundred miles on the vehicle. This meant when I got the car, there were fingerprints, dirt in the front grill, etc. so it dampened the thrill of getting a new car.Other than that, I do recommend.We are enjoying the vehicle. It was needed to meet our family needs and we look forward to many years ahead with it.

Just bought a brand new Volkswagen and the experience was excellent. Josh and Fernando were super cool dudes and guided me through the process all the way. Everyone I met there was friendly. The process was particularly smooth for me because of their express online application process. My car was essentially purchased before I even stepped foot in the door. I would definitely do business from them again.

Went in just to look at cars and see my options and I was met with a generous smile followed by a how may help you from Dom. Although I am still looking it was pleasant to come across a sales person who is not pushy and genuinely there to help you. Thank you Dom look forward to working with you in the future to continue my great experience.

My experience was so nice at Volkswagen!! Bianca was very respectful and found the exact vehicle I was looking for. Throughout the whole process I felt as if I was more family than a customer because she put my wants and needs first!! I highly recommend buying from Bianca!

Morgan Johnson was a pleasure to work with. She made the car buying process very easy. I am glad I went to Winner VW.

My experience at winner Volkswagen was a very pleasant one, I have never expected to leave the dealership with a lasting impact . As soon as I walked into the dealership, I was greeted by Morgen, she is a very knowledgeable, overly nice and a very respectful person, she is easy going and is not pushy like many sales persons I encountered before . She has a lot of knowledge about cars and answers any questions you have in a nice and professional manner and also she is very quick to get back to you, I have comeacross a lot of sales’ persons, but I have never met someone like her, if you want to have a pleasant experience purchasing a new vehicle with the most kindest sales person ever in Dover, you should go into winner Volkswagen and ask for Morgen, I am sure you will not regret your decision.

I have never in my life had such a great experience when buying a car honest-to-God. I usually dread the car buying experience. However Akeem and his manager Fernando Provided me with the utmost professional friendly personable experience but I could have ever expected at Winner Volkswagen. It was this 3 men who sat down had a transparent conversation kept it real worked out a deal that worked for everybody. And for that I could not be more grateful. I told my wife I have never ever left a car dealership smiling and feeling happy, and that changed today and you know what? I even had a great experience with the finance guy Brandon. If anybody asks me going forward where they should buy a car Im I have no problems referring them to Winner Volkswagen to Akeem and to Fernando.

My experience at Winner Volkswagen was exceptional. Morgan was knowledgeable and made the car buying process as easy as possible. She worked with me to get in a vehicle that fit not only my car needs, but also my financial needs.

Very good service by the sales person Morgan. Got nice deal too from the manager. Definitely would buy again

Good work. Good Price. No problems.

I have always wanted a vw since as long as I could remember and on Saturday I came in just hoping to look and maybe possibly drive and grab an suv from them....thats when I was introduced to Morgan Johnson. And oh my did she go way beyond anything I could have ever imagined when it came to the guest experience. This girl is one of the most amazing salesperson I know. I would highly recommend going to see her for your next purchase.. she is very funny and so knowledgeable about cars.. she helped me get into my dream suv. And I will definitely be returning for any and all future sales with her... thank you so much for making this the experience I was hoping for and more

Great place to buy and service a your car. I bring all my cars here for service. They are a very friendly and fair dealership. When I bought my car here I got a great deal and they even offered to go over the car and pair my new phone again weeks after I bought. Great store and great service. Thank you.

My service today was outstanding more like a 10 thanks so much Im in love with my porche

I purchased a Volkswagen Tiguan from Winner Volkswagen about 3-4weeks ago and had a great experience. Tyrone May from Winner Subaru assisted me throughout the whole car buying process and was willing to show me different car options within the price range that looking to stick to. Tyrone was open to any questions that I had about a vehicle and if he didn’t know the answer he was willing to find it.

I love the hospitality, how they make you feel like family. There so patient with there customers to find the perfect vehicle especially for me and my family.

Over the past week and a half I spent time looking at the 2020 Atlas Cross Sport. On Saturday, March 20, 2021, I was told by Josh that we had a deal via email and when would I like to come do the paperwork. I was paying cash so I said Monday, March 22 around 6 pm. However, contact me so I can give you my credit card for a deposit. Thinking they were busy on a Saturday, I didnt hear back quickly but wasnt concerned. I did email back and say I forgot I had a Monday night board meeting, however, what time Tuesday would work for you. ..still thinking I had a deal. and I would give my credit card for a deposit. At 6:05 pm....five minutes after they closed, of course, Fernando emailed me to say the car was sold. So.....so much for their word on having a deal.Email exactly at 1:52 pm.:Great News LisaMy manager says we have a deal so when will you be able to take delivery of the vehicle ?Thank You for choosing Winner :)I am extremely disappointed in their customer service.

Had a spectacular experience at winner VW thanks to Morgan my sales associate, she helped me find what I was looking for in my price range and made it happen. Couldn’t ask for a better person to help me pick out my new car.

This is the first time I have something good to say about a car dealership! Akeem was so helpful in getting me the car I wanted and holding it until I could fly out from Michigan. I love my new (to me) VW and I couldnt be happier! Akeem went above and beyond and I never felt like I was being taken advantage of. Hes just genuinely a good guy who wants to help people out.

The entire team that helped with our purchase of our sons new Jetta was the best! Briana Savage in particular was the best! Thanks for a great experience.

The service here is AWESOME! Friendly environment. Akeem was my sales rep. and he didnt make me feel pressured into buying a car.

Buying from Corey Gordon was a pleasure. He went above and beyond to get us into the car we wanted. I would recommend him to anyone looking for a Subaru.Excellent customer service and very happy with our overall experience.

It was great experience.Dominique was very knowledgeable of the different vehicles. She was patient and courteous.

I recently purchased a 2019 VW Tiguan to say I love it is an Understatement. Thank you so Cory Gourdon you are the best salesman ever! If anyone needs a new Ride go see Cory @ Winner Subaru and Volkswagen in Dover.

Briana was wonderful in helping us find the right car for our son! Very friendly and it was smooth car buying process!

Winner Volkswagon went above and beyond to take care of my daughters car when we dropped it off to them. Fernando was so caring and helpful! Thank you so much

The atmosphere was great. Mark was very knowledgeable about the car and he did answer all my questions. Fernando did his best to make the deal with me. he had to change his number few times to meet my expectations. Thank you.

Akeem was great. Helpful, efficient, and low pressure.

Great experience, didn’t take too much time, got what I wanted at a great price . Thank you Josh Dyer 🙌

I bought my first VW about a year ago out of state. Living locally I bring my car to Winner VW for service. I’ve been very pleased with my experience here. From Amanda, who helps me obtain an appointment quickly and provides answers with a smile, to Brett, who went above and beyond to help me resolve a service issue. It is very satisfying and rewarding to have a company and dealer that take care of their customers. Thank you.

Public disclosure: I was at the Winner Volkswagen showroom for a job that was invariably given to someone else. However, l must state that everywhere in the showroom including the bathroom was very clean. Im very impressed with Wendy who conducted my interview.

She is terrific, a joy to work with. THANK YOU DOM

Everyone we encountered at the dealership were super friendly from start to finish. Mark & Sean were exceptional to work with to make my first car buying experience easy, comfortable, and overall perfect in making sure I walked away with everything I was looking for. Couldnt have asked for a better group to work with, and love the car! Very happy with my decision and a huge part of that is because of them.

Never have I been treated so well when buying a car! In less then 24 hours the GSM Wendy Schiavone had my 2021 Accent from the exact color to the leather seats not to mention Lisa teaching This technically inclined woman all the bells and whistle’s of my car. Dover Subaru has myBusiness for life. In two years with my granddaughter is 16 I will be looking for a Subaru for her to drive and believe me when I say it will be from Dover Volkswagen Subaru

I had a few hiccups with getting someone to service my car after my appointment was already made, but this was quickly rectified by the GM, Sean. Thanks to Les and Sean for making it right!

Great place to deal with, friendly, courteous people

First, brought my 2018 beetle from Winner two years ago and had a great experience. This morning had my second service done, Lester was my advisor, he explained everything and went over everything. Also this dealership is spotless, its so clean, it makes it comfortable to sat there while you are waiting. Thanks for the service guys, good job 👍.

Winner Subaru Service has two incredible service writers who are personable, professional and set the standard for exceptional customer experience!

Awesome purchase experience on a used Outback.Lisa and the Winner Subaru team ensured we would be back again when we next car shop.

If I could give zero stars I would. Had a recall done. My Atlas R line came back to me with two chips in the paint on the side of the car. The GM took my car back to have it “buffed out” and brought it back with no improvements. He then argued with me that it was there before (it was not, I just hand washed the car a few days ago and definitely was not there). He also said it was a rock chip, on the side of the car, not the front, the side. He was very rude and abrupt, had the mentality of “oh well it’s not our fault or our problem”. I asked to speak to someone else, he said he’s the highest person there. So I asked for VW’s number then and he told his employee to get it while he stormed off. Completely unprofessional. Do give them your business. Take your money elsewhere like I will be from now on. No wonder they treat people’s cars carelessly with supervision like that.EDIT* they said that the picture showed a chips but IT DID NOT. It was a very grainy picture zoomed in on looks similar but not the chips. The reflection of the lights make it look like there are chips and scratches all over the curved fender. You say you don’t think it’s a fair review. I say it’s not fair that you chipped my paint and left me high and dry. Fix the pain and I’ll update the review accordingly.

Super AMAZING experience. Ive been trying for a car for years with them! But they NEVER GAVE UP on me! Im finally in a car and it feels amazing! Excellent service! I highly recommend! Thank you WINNER! Im so glad to FINALLY join the Winner family!

I typically do not post reviews, but figured I would share my experience as a warning to any potential customers. I own a 2016 Volkswagen Golf that I purchased new from another dealership. Ive gone to Winner Volkswagen previously for small appointments - oil changes, milestone appointments (10k miles, 20k miles, etc) and was never really impressed by their pricing and they always try to up-sell you with various services and part changes (tire rotations, inspections etc) and thats fine - all what I would consider very standard in the dealership arena, especially for Volkswagen. Additionally, they are the closest dealership to my work and home. However, my recent experience at Winner is what is at the heart of this negative review. This week I brought my vehicle to Winner to receive service because my vehicle was displaying a check engine light. I purchased an extended warranty with the vehicle when I bought it brand new and asked the dealership to contact the warranty company prior to doing any repairs to make sure everything would be covered and all of the proper steps are taken. After inspecting my vehicle in the shop I was told the issue was a leaking water pump. Winner called the warranty company and came back to me with the following news - the warranty would only cover half the cost of the part and none of the labor.In total I would need to pay $998 for the repair including the water pump for $156. This story did not add up to me, so I asked to be excused and called the warranty company myself. Immediately upon receiving my call I was able to speak to the warranty representative that had corresponded with the dealership. He told a completely different story - the warranty company offered to cover the cost of the part as well as up to 5 hours of labor and diagnostic fees to the dealership. The rep then suggested the dealership was trying to drastically mark up the cost of the parts and labor to make extra money and suggested I take my vehicle elsewhere and even offered to tow the vehicle if it was not able to be driven. When pressed about how I would owe nearly $1,000 out of pocket for these repairs when I had a policy to cover the parts and labor, I received no coherent answer from the dealership. Additionally, there was no explanation for why I was told labor would not be covered and only half the part would be covered - which was entirely incorrect. To me this seemed like an effort to potentially double-dip - get money from the warranty company while charging me full cost for repairs or just refusing to go through the effort of working with the warranty company altogether. I informed Winner that I would be taking my business elsewhere. Unfortunately, I was not able to leave without paying diagnostic fees - which I had to pay out-of-pocket because the warranty company would only cover the diagnostic fees in the shop that ends up doing the repair.One last bit of information to add to this, and really the reason I am leaving this review, is their follow-up call. The day after leaving the dealership I received a call from Winner asking how my service went. I politely described the situation and explained the inconsistencies with their cost estimates and the misinformation regarding my warranty. Rather than offering to put me through to a manager or someone who could clear up any potential misunderstandings, etc, she simply said well Im sorry to hear that and abruptly hung up the phone. To me, this does not seem an appropriate way to handle such a situation if they were truly concerned about customer satisfaction or that all employees are operating in an above-board manner.Based on this experience I would not return to this dealership, which is unfortunate for me considering its convenient location in proximity to my home and work. I would recommend anyone considering using Winner Volkswagen does so cautiously and does not just pay a bill that is given to them without question.

Not very friendly or welcoming. Nor willing to work with us to make a sale. Therefore, I took my business elsewhere.

Great dealer ship

Amazing service. Keshaun Tolbert was very useful and gave us all the information clearly. Very professional and easy to talk too. Keep up the good work !

I arrived for my scheduled appointment and Service Advisor Lester Ashton had the doors open and was waiting for me. The quote given me for my 70,000 mile service was exactly what I ended up paying. I will return to Winner VW. Thank you for the wonderful service.

I had a great experience at Winner in Dover. They made everything very quick and simple for me. Keshaun was an excellent sales professional, very personable and easy to work with and Mike was a terrific sales manager. I will definitely refer my friends and family to come here to purchase their next car!

Holly has been my service representative since the first day of my vehicle being there and my point of contact throughout the entire process. She was always kind, informative and understanding with me. She was patient and very helpful. I enjoyed communicating with her and she was always understanding. I contribute my positive experience during this stressful process to her and her outstanding customer service towards me.

It was a great experience. Much better than 5 stars. And they washed it and it looks brand new. Can’t get better service. I will definitely go back there and will buy my next car there again!

Great experience buying a car remotely from Winner! Everyone was helpful and knowledgeable and the process was seamless.

I had my front and back brakes along with my rotors serviced on Thursday, May 23, 2019. Holly was the Volkswagen Rep. that assisted me. She was very professional and courteous. She was very attentive and answered all of my questions promptly. I had forgotten to ask would I receive a fee car wash with this service. I had texted Holly and she quickly returned my text with a call. Holly was excellent and I am more than pleased with her assistance.Kristen M. Green

Just purchased a extra car key. Great price

Thank you Les!! Very quick drop off. Even quicker pick up. Please stay safe.NatalieC

Had a great experience with the staff at Winner Volkswagen! Thomas was a pleasure to deal with. Also, Renee put in a nice assist. Very pleased with our purchase! Would definitely do business with them again.

My Sales Representative was a young man named Corey. He was awesome for a new Sales Rep. He helped me find the right vehicle for me. He worked with the Sales Manager Sean to get me to the right price. And their financial agent Keith was great too. I received all around service from great people. Thank you. Im a very pleased customer. My boyfriend wants to return soon to get a new car for himself as well.

Cody was my salesperson today and I had a great experience. He explained everything to me thoroughly. Excellent customer skills and very courteous. Just awesome!!!

JoBeth helped my wife and I get a great deal on a lease. The process was so easy, it was complete in less than 2 hours, they even delivered the car to our home...keep in mind we’re 70 miles away. I appreciate all the attention to detail and the kindness! I’m glad to be part of the VW family.

If your looking for a vehicle.Go see Jen shes the best saleslady ever.Shes professional,to the point,educational,and darn rite AMAZING.Ive purchased 2 vehicles from her and she has never let me down.Winner is lucky to have her.Jen you Rock.Thank you for everything.Key

Went in on a gloomy Saturday to look in to possibly getting a new car. I had the pleasure of working with Cody Danielski who was just great, was able to get me into a new 2019 Subaru impreza for a great price. Im absolutely in love with this car. If you want someone who is knowledgeable about the vehicles they are promoting definitely go to Cody he will get you set up.

Being the closest VW dealer, my options are limited. I have traveled to both MD & NJ in years past. Decided to give the Dover location another try and Les, his attention to detail, customer service & professionalism has kept me loyal and returning. He is both personal & patient in weighing out options that meet your best interest; making him the only customer service rep I will work with.

One of the most pleasant experiences in a while at a dealership! I’ve bought quite a few cars and I usually hate going to the dealership however I recently went to Winner VW Dover, De and was greeted by Lisa. What an awesome experience. I honestly felt welcomed as soon as she greeted my mother and I at the door. It was almost like we were old friends catching up. Lisa’s attentiveness to what I was looking for most certainly paid off. I love my Passat and I can’t wait to come back and purchase another in the future. Definitely a lifetime customer because of Lisa’s good nature.

Staff was organized and cheerful. Best experience that I have ever had getting my car serviced!! The waiting area was very accommodating. The staff took me to the waiting area and came and got me when my car was done. All areas were clean. Clearly explained what work was done on my car and explained the billing. All-inall a very positive experience. Keep up the good work!!

Very good experience. First time there for service, a recall. I would go back again. Things were suggested that are upcoming or that I was aware of, but no pressure. My BS detector (I do most of my own maintenance) did not go off. Les was very professional.

I never thought I’d own a VW e speacial love you a 2020 . Such great staff, head management was absolutely great beyond belief . Sales was so nice friendly to work with no rush just comfort in knowing your in good hands . At the end of the day great smooth deal !

Bought my new Beetle here and got a good deal, great service and friendly atmosphere. They are very efficient and the shop is very quick and thorough with upkeep and repairs.

Great fast service!!! Very friendly staff. Holly in the Service Dept is amazing, and Larry the Shuttle Driver is very personable! Highly recommend Winner VW of Dover!

Excellent team. Great customer service! Looking forward to my next visit!

WV service department is one of the worst. 3 hour wait for a simple 20,000 mile maintenance check and they did not do the work correctly. Called to to get clarification regarding them checking off that my windshield wipers were in great condition and my windshield was perfect were laughable. My windshield has a crack and my wipers are falling off. Then my car now drift to the right. Called service and was transfer 3 different times to end up speaking with no one and just leaving a voicemail with of course, no call back. BEWARE

Great service and a friendly staff. Took the time to explain all the details of my visit and help in understanding what my options were.

Cody Danielski is the best! This is the 3rd vehicle that I’ve purchased at Winner VW in Dover. The process was seamless and efficient and Cody was such a big help with showing me different models and assisting with my trade-in. Highly recommend!

You have a fantastic group of employees! Always friendly and hard working. Thank you for the complimentary car wash....I wouldve taken a hour to get the bugs off the front and you did a great job. ..your awesome! !! Thank you again!

Service department is replacing the passenger air bag under the recall. My 2012 outback was 600 miles over the 80,000 mile warranty for goverment EPA mandated coverage. Subaru regional service, declined any coverage or help. The dealership ( Carol in Service)was helpful with recommendation and recall followup. Thank you!

Terrible experience, called and verified car in stock and was sent an offer letter by email that wasnt honored by sales manager. This dealer was underhanded, gives car dealers a bad image and its why online car sales are taking off. Dont be a loser avoid Winner VW!

My husband and I came in tonight just to price out a new car. We talked to Tom and the new GM, Rick. Both employees were beyond amazing. As a person who works in retail and sales, I can tell the difference between someone who is just trying to sell to you, and someone who is really trying to get to know you and what you want. Which is so refreshing to experience for someone who is on a car hunt! This car dealership truly appreciates anyone in the military, and they arent afraid to show it. Not only was the customer service phenomenal, but the prices and deals on the cars were great too. The overall atmosphere was so laid back. It makes buying a car feel stress-free and we werent pressured at all. I highly recommend this dealership and salesmen to everyone!

Awesome experience, the customer service was superb, they made me feel comfortable and didn’t hold no punches. If your looking for great customer service and a great car go to winner Subaru in Dover and ask for Jen!

A huge thank you to Dover Winner Volkswagen and the manager, Scott Roberson for such a good experience when buying our family car from them. Mr. Roberson went above and beyond to make sure that the purchase went smoothly. My husband had been selling his truck that same evening and from locating the vehicle, researching payment options, down to dropping the vehicle off to my husband and staying late to make sure we were taken care off. We couldnt be any happier and would recommend the dealership, as well as, working directly with Mr. Roberson. Thank you!!

Painlessly purchased a car using internet and phone. Winner delivered our car as promised right to our door.

Salesperson was great. Manager is very tight and will haggle for every last dime. Ended up buying the car anyways after a battle. They only put 1/2 a tank of gas in the car. They value the $18 more than the customer.

The service department at Winner Volkswagen is outstanding. I called in the morning the day after Christmas with a recall problem. They had me bring it right in and had it repaired within three hours. They gave me a rental to use while my car was in the shop. Everyone was friendly and went out of their way to make the unexpected visit painless.

Carol and John from Winner Volkswagen are both awesome. Both experiences have been top notch and the team there have twice gone the extra mile. Thank you so much for all your help!

Lisa Smith was fantastic and of great help with the purchase of my first car. Big fan of Winner VW

I have be to this place so many time to see about my car no tire Jack and spare tire in it had a flat tire had to get somebody to come to fix it and to put air in it what do you think of this

Excellent sales and service, exceptionally professional.

I have been in for service twice at Winner VW and my 3rd visit will be next week, Im sorry to say that I have had a similar experience as Nicholas Sinclair when he complained about his oil light coming on shortly after his visit. On both of my visits where I had the oil & filter changed my check oil light came on less than 1,000 miles after the service visits. The first time I took it back in and they added a quart of oil. The second time I was a quart low and added it myself. They told me that its not uncommon for this to happen which I do not believe. My car does NOT burn oil. In both instances when it was added it lasted until my next fully synthetic change change 10,000 miles later. I have NEVER had this experience with the dealer where I purchased my car in MD. If this should occur again after my 3rd visit next week I will have to look elsewhere for service.

Nick Reed my sales consultant, did an excellent job on selling me a 2017 Passat SE. He was very knowledgeable and patient with me throughout the entire process. Douglas Flint the sales manager, was exceptional as well. Doug got me a low interest rate, with reasonable payment and worked with me on price. Very good experience at Winner Volkswagen.

Susan in the service department was outstanding. She kept me informed of the status of the repair and went above and beyond my expectations. Thank you for the great service you provided. I will be back!

I can honestly say that Winner VW is a great place to buy a car. I had an excellent experience and couldnt be more pleased with my purchase. Debbie, Rocky, and Brandon were all awesome and I would gladly buy from them again.