Eric & Denise are super pleasant & very helpful. I was drawn to this storage base on the good reviews & they are all true. This storage facility is very clean & well kept. I highly recommend using this facility for your storage needs.
The staff were extremely helpful in helping my friend and me find the proper unit we needed. They especially know how to cheer a person up after two horrible days of moving. Love these guys.
Love this storage facility. Its very accessible. Thank you for your help Denise. This is my second unit at this location 3rd unit with Extra Space Storage. Only thing please dont raise my rate so quickly please and Thank you.
Excellent place. I was greeted with a smile once I walked in. Eric, Denise and Doug all helped me find a space. Im currently moving and with all the stress that comes with moving, they made it stress-free by making sure my things are secure. Especially with the insurance. I refuse to rent anywhere else but here!
I have been using Extra Space in Elmont for years and have always had the best experience. Both Eric and Denise always make sure that my move-ins and move-outs are smooth and seamless. The facility is clean, safe and accessible. I will continue to use Extra Space for years to come.And, for the record, I also use Extra Space in every city I work in and the service is consistent. Great company.
Douglas was very helpful and answered all my questions. Good experience
Amazing serviceDenise and everyone at this place was very helpful. Thank you
The storage space is clean in appearance and walking down each aisle was the same appearance. The person I interacted with is Eric. He was a such a personable, helpful professional that made my storage experience very pleasant. Thank you for making this facility very memorable.
I was very pleased with the cleanliness of the extra space storage in Elmont, the manager Eric was very nice and professional, Customer Service means a lot to me, because thats what I do as well. The location is also very convenient. When I need any information the manager and /or other team members are always available to help.Thank you Extra Space Storage.
Excellent customer service Eric and Denise! This location is brightly lit, always smell good and clean. Eric assisted me in choosing a unit to hold my contents. Denise has been a pleasure each time I come...(my namesake... AND I’ve never met a Denise I didn’t like). Keep up the great job guys and thanks for being a pleasure to work with.
Just came and got a unit very fast. Best prices around. Thanks for all the help!!!!
Eric is the best facility manager I have come across in awhile.! I have been a customer for about 3 to 4years and any issues he was able to resolve it in timely manner. His attitude has always been pleasant no matter how angry or disappointed I am. I will truly miss Extra Space Storage because of him. He has made a difficult time much easier for me and my family. I will truly miss wonderful attitude and his willingness to help. Thanks Eric!
Excellent customer service! From the tour of the storage building to the explanation of the options available to me…Staff is awesome! Glad I chose this location!
Denise was a big help! Would definitely recommend it ❤️
I had an amazing experience at this establishment today. Eric helped us with everything we needed to move. He helped us to work with the U-haul company across the street, and got us the perfect storage room for our belongings. He even joked around with us and made us feel comfortable.I recommend anyone that is looking for a storage place in the area to use this establishment.
So after a terrible rodent infestation experience with Safeguard Storage, I was fortunate enough to find Extra Space Storage just a mile or so away. After scouting out this location, my fears were quickly put to rest after speaking with their friendly and knowledgeable staff.First off, the manager, Eric, is super helpful, friendly and customer focused. He addressed my concerns and questions and gave me a great price on my unit.The rest of the staff are great too, the facility is clean, climate controlled, easily accessible, and most importantly to me, rodent free.I highly recommend renting a unit at Eric’s location. They definitely go the extra mile to keep their customers happy.
Denise has very good customer service, she is very nice, professional and knowledgeable.
I’ve have had a lot of experiences from different storage locations but the Elmont location is the best with all the workers always ready and available to assist with smiles on their faces just makes you feel comfortable and welcomed. Also always smells amazing and clean, it honestly doesn’t get better than this location.
I’ve been using this Extra Space Storage for approx 3-4 years now. I love the staff. The facility is clean. I haven’t had any bad experiences with rodents or bugs. I also don’t store anything that would attract them. I’ve used Extra Space for both work and for personal use and I’m satisfied with the service every time.Eric, the manager, always makes sure that I have what I need when moving in and moving out. The staff is equally helpful and always make themselves available.I’ve used other storage facilities in this area and never get the same level of service. I am a dedicated loyal customer and only use Extra Space, no matter what city I’m in.
Had a great experience. Seamless process and Eric was very helpful and thorough. I’d recommend this as the place for storage needs. The place is very clean and no worries.
As a frequent user of extra space storage this location is the best hands down! Great location right off the highway, it’s extremely clean, safe & secure.
The professionalism and welcoming spirit is top notch. The assistant manager, Denise attended to me with respect and professionalism.
Great place! Really helped me out in a time if need. Lost my studio and had to move all my stuff in short notice. This was the only available storage near me and they really came through for me.
Better than the last storage place I went to. It’s cleaner and more spacious.
Staff is always great and remember you by name which I truly appreciate. Its welcoming.
Denise is great, very professional, excellent customer service. She answerd all my questions I had. Would highly recommend storing in Elmont.
Staff is helpful and knowledgeable..Clean facility
Storage area is well lit. AC on thru out the facility. Bathroom available for public use on each floor
The Elmont location is great always clean and smells great and the workers are always helpful and polite. Great experience.
My experience at Extra Space Storage was excellent. The manager there, Erick, gives honesty and concern, and goes above and beyond to meet the needs of his customers.
Denise has great customer service, building is clean.
After a horrible experience at my old storage unit, Sandra from Extra Space Storage was a breath of fresh air. She was very informative and helpful. Made my experience with my new storage unit super easy.
The facility is clean and neat. Eric was very pleasant. Thank you extra space
Best quality!Best people ..Thanks to the manager Erik for your help .You are the best ! .... God Bless U
Great experience during my time here. Sandra is wonderful.
Amazing staff and service i sould recommend anyone who need temporary storage to go here you will not be disappointed
Eric was a tremendous help. He is professional, knows the business he represents and is patient with his clients. I witnessed as he calmed the concerns of another patron, while continuing to effectively assist me. Although the time will be short,, the place is clean and I feel like my things will be fine there.
Jason was extremely helpful, very polite,& friendly. He made my transaction and experience at Extra Space Storage go super smoothly and was able to accommodate all my needs.
The facility is beautiful and the ladies in the office are beautiful as well.
Extra storage was very accommodating to me and when I was moving in and moving ..the storage is very clean tidy ..the two young ladies at the desk where very helpful and understanding Denise and Sandra thanks for all you help ladies keep up the good work
Really nice always clean I am very impressed as this is my third storage and one of my best.
Denise very great excellent service you go extra an beyond to make your customers feel welcome thank you great job
Jason was very helpful and friendly. He helped to change the size of my storage unit and made the process very simple.
Great service, with competitive prices!! A++
Storage personnel was very helpful. Jason & Eric (GM) showed me two units as I explained what I had to store, they advised the best unit for me. Everything fit in the unit they advised. I definitely appreciated their services.
Sandra helped me sign up for my unit and she was very helpful.
Manager and staff took care of me. Clean and nice facility. Will do business here again.
Sandra was so nice and helpful! Her customer service was amazing.
Best experience at a self storage. I needed a unit on a moments notice, and it was all taken care of in twenty minutes. Brianna J walked me through the process and she answered all of my questions. I would definitely recommend Extra Space Storage to others. The staff was friendly and they practiced safe distancing the entire time that I was there.
Sandra helped us around the facility and made our visit a top priority. She was amazing!
Nice clean and rodent free
Sandra was very geat. Fast and easy service.
Great customer service. Sandra was very informative.
Dope service. Clear, concise, humble, and very professional service from manager. Would high recommend!!
Fast and quick ! Very nice people who work there . Extremely kind
What a difference a day makes. The storage place is clean and well kept. I have another storage space at this location. The service was exceptional with Eric and team. I had to go in to get my second space and the gentleman (I use that very loosely) asked me if the lady i was with the lady that was already being helped. He never introduced himself, walked really fast and far ahead of me to the elevator then started yelling right this way. I explained that I have a bad ankle and I cant walk as fast. He said people say I walk slow instead of correcting his behavior. Then I had to follow his voice to my storage location once off the elevator. He very abruptly open the space then walked away. I wanted to ask a question but he was already condescending in his responses. I waited for the young lady to come back. After about 5 minutes waiting there. He said and youre waiting for what. Thank goodness the young lady came back. Note to self wait for someone else. Ive never been treated so rudely. He shouldnt walk with people.
Excellent service. Very informative.
Sandra and Eric is the best. Great facility.
Great customer service. Sandra was great
Great service Eric!! Thank youuuu🎉💯
Sandra was very help I appreciate her explaining everything to me fully
Denise was very helpful and knowledgeable. I will continue to shop for all my moving and packing stuff
Its a typical storage place.
Eric the facility manger was very polite and professional.He mad the the process very easy and and and quick
My visit to this location was very professional due to the fact that Mr Eric Dixon handled himself very well and Ill recommend this location based on that. Thank you for your time
Sandra was great. Very informative.
Sandra is very knowledgeable and friendly and helpful, the facility is very clean as well.
Listennnnn! This place is AMAZING. I came here on Wednesday, fleeing an abusive and tiring relationship, to unload my stuff. I was sad, annoyed, tired and every other emotion that you can think of. But Jason of Extra Space Storage Elmont was RELENTLESS with the jokes. I didn’t think anyone could put a smile on my face that day. He was kind, expeditious, and efficient. Everyone in the building greeted me and my family upon arrival and gave us all the information we needed. Now fast forward to Thursday, I’m still in a fog from all of the events that have happened to me in the last 24 hours. I left my unit open with the lock right outside of it! Someone from Extra Space Storage called me and asked me if I had been there and I told them yes and they locked it back up for me and put my keys to the side for me to pick up today. So thoughtful. So kind. I’m thankful for the staff here and their endless dedication to amazing customer service. Not all angels have wings. 10/10, highly recommend.
Staff was nice, place was clean. Denise was very helpful.
Nice people . Most especially Sandra, great person and she made everything easy for me... trust me environment is good, clean and well secured... I will approve this to anyone ... great service.thank you
Sandra was great. Facility nice and clean.
I love how easy this place is to access and the staff is great. Thank you again Eric for your help in getting another storage. Def recommend this place. Its clean and affordable.
Staff is very helpful and location is very clean and seams secure.
Had a wonderful experience at this location, fast transaction and everything.
Very clean facilities. The was staff is very friendly. I dealt with Eric which was amazing. Eric was very professional, polite and excellent at what he does. He went above and beyond in helping me choose the best unit.
Eric is the greatest
Beans was very knowledgeable about the space pricing, and showed us the unit size that fits perfect for all my household items. I was pleased with my unit thankyou guys👍
Manager Eric was a GREAT HELP during my move.
Fast paced customer service, very clean facility. Jason was very helpful.
Sandra was very nice 👍🏾 and very helpful from jump.
The service was excellent. I initially spoke Eric and when i came in, Jason was able to continue helping me out. They were very prompt and informative and made sure i was informed every step of the way. The facility is very clean and their gate access hours are great. I would recommend this spot to any1 who’s looking. Keep it up guys!!
I went to tons of storage places and these people were the most useful and kind. I highly recommend them
I’ve never been to such a professional, kind, clean and friendlier place. I had been here for over a year with no hassle no problems. The staff was very helpful and made sure I felt the security I needed when storing my belongings. I Thank You and would recommend again. I will always have Extra Space as my backup plan to keeping things safe. Thank you again
Denise was wonderful, and so helpful!
This facility is always nice and clean. Eric is the best manager this couldve asked for. Keep up the GREAT work!
Jason gave my father and I quick good service
Sandra was great. Very informational.
Omg Sandra went above and beyond making sure I was comfortable with my storage unit being that I wanted easy access and a large unit. Thank you and Eric so much for helping resolve my storage issue.
Checked in today. Took 5 minutes. Very fast. Very clean. Dealt with Jason. He explained everything in detail. Will recommend to friends and family.
Customer service fantastic Jason and Eric were the best.. Ask about the possible changes in price.
Theyre very helpful with you in making sure you have the right unit you need. Theyre prices are reasonable to fit anyones pocket.
Briana was very kind, courteous, and attentive to all our storage needs from start to finish, very convient and affordable units, cant go wrong....would definetly recommend this storage facility👍👍👍
Denise was very professional and knowledgeable.
Great staff, clean building. Thanks guys.
Brianna, she always goes above and beyond, courteous, friendly in person and on the phone. Ms. Brianna is good asset to your company.
Ms saunder, was very pleasant, informative, and patient. I didn’t feel rushed to purchase my Unit and she left me feeling secure with leaving my merchandise at this company.🤗
Great customer service. Facilities are very clean.
Eric provided excellent customer service! The building is very clean, convenient and spacious! Highly recommend this facility