I took my car into Muffler & Cat Depot to get the alignment done, the guys there told me my car needed work done before the alignment could be done, that there were broken control arms that needed to be replaced totally $800. I felt like I needed to have my honest mechanic look at it first which he did and informed me that what I was told was lies. That this shop was trying to take us for more money because the control arms were fine. I just needed two new tires. I believe my mechanic cause he has the opportunity to fix what was wrong and get paid but there was nothing to be fixed so he didnt make any money off of this nor does he do alignment so he isnt trying to take business for himself. This company Muffler & Cat Depot saw a woman and tried to take advantage of me and con me out of more money. I will not do business with liars and thieves. Be aware of this company
Muffler And Cat Depot installed a new MagnaFlow axle back exhaust on my Whipple supercharged Mustang GT. These guys went above and beyond by also fixing some problems I had with my mid-pipes, without increasing their original quote. They also did some custom fabrication some connectors for me.When my car was ready, they stayed open late when I got off work so I could pick it up. These guys are super professional and very friendly. Would recommend them to anyone!
I also had my harmonic balancer and serpentine belt done there and they gave me a fair price and they get the work done usually quicker than what they say. I don’t feel like I’m being taken advantage of there as I have with other mechanics. The man who runs it even looked up the part I needed to try to get it cheaper than what he quoted me for my a/c. I would definitely refer people to them
I have been going to Muffler and Cat Depot since I got my new car. They are awesome! The owner is truly amazing and pays great attention to detail. I recommend everyone take their car to these experts! Ive found my forever mechanic!
I flew in from Ohio to help my Mom. Her 96 yr old boyfriend was in hospital. I needed to get starter replaced on his car and her car serviced. Michael was very helpful and took care of car that day! Place was clean and shop was hopping. I noticed many other customers coming in and being helped in same way. Full service facility. Totally would recommend 😜
These folks are the best! went in for a muffler upgrade on my jeep and they had a few recommendations which I did not go with but they gave me what I wanted despite warnings it might be too loud for my taste!Well a week later I just couldnt take the noise any more and returned to have them change out the muffler and they gladly did with out making my feel stupid for my original choice and replaced it at no cost!!! such great service and I highly recommend!
Muffler and Cat Depot was amazing. I very much recommend it to all my friends. My friend works down at a dealer, and he highly recommended them to repair my car after I wrecked it.They were very friendly and quick. Mike was super helpful. It was a fantastic experience end-to-end.🤗 perfectooo.
Greeted and acknowledged as soon as I entered their establishment-So Cool!Professional & Very Friendly-Way Cool!Didn’t have an appointment, took a chance and walked in for an Oil Change.Very accommodating.It was done in the time frame promised-How Cool is that?Only good things to say about Muffler & Cat DEPOT.Look no further.You will not be disappointed.
Front and Rear brakes/rotor job. Staff here is really knowledgeable and honored my Groupon pricing. I am happy with the service my vehicle received.
These guys were great!!! I had a check engine light on and needed some engine work done, I knew what the problem was so I shopped around for a quote and not only were they super competitive on pricing, they were able to get me in on the same day and got it done pretty quick! They were friendly and professional!! I’ll be back for any other work I need done!👍🏼
I came here for the great reviews and I was not disappointed! Good service! Great communication and definitely will be back
Michael has always been an amazing mechanic and customer service advisor. You know your work is getting done right and at a reasonable price. Looking for a place to get your car fixed or serviced... Muffler & Cat is place to bring it too. All the employees are wonderful.
These guys are really great! They are professional and nice. They know what they are doing and I would come here again!
I was super happy with the work these guys did. I am so lucky i found them and they were able to fix the problem with my truck. The customer service was also really good.
Mike is really good, professional and honest. I’m very happy with the work he did in my car. I would definitely recommend this place.
Best service from Mike and Guy. Really helped me by getting me in the same day and getting the job done with the best price in town. I appreciate you guys and really recommend them. Thank you!!!
You could not ask for better customer service. They were incredibly responsive and I would highly recommend using them for any of your exhaust needs. Ive used dozens of shops in Northern CA over my 20 years of car customization and the responsiveness, quality, and care that they put into the job is as the top! They treat you like an actual person (that might sound weird to some, but if youve ever had a bad experience somewhere you know exactly what I mean!) Mike and his team know EXACTLY what they are doing and execute to perfection! FIVE STARS!
Mike was very courteous and spot on with his ETA! I appreciate the service and 10/10 would recommend!
Had an exhaust leak and had muffler and car depot fix it for me. They did an amazing job! The car sounds and runs amazing.
I had my brakes fixed. Mike was so helpful and explained to me very well. With my groupon he still gave me additional discount! Awesome. Christina was so helpful in getting my next schedule for air conditioning check up! I will definitely refer this place for car services! Good Job guys!
I had an appointment time of 8.30 they were ready as soon as I got there. Its my first time coming here. Had an oil change and tire rotation done. They also checked all my fluids my air in tires and got me in and out without the long wait. Bringing my daughters car next week. Would highly recommend!
Would HIGHLY recommend muffler and cat depot to anyone in the area! Very helpful and professional to deal with. Everyone there is extremely friendly and wonderful to speak with and to work with! If I could leave a more than 5 star rating I would!
The only place anyone should be going to! The whole staff is amazing and never have I ever experienced such great customer service. My car was having trouble pass smog to get my registration then when it finally did thanks to their amazing help, I was having trouble getting my registration. Thanks To Christina, the incredible woman at the front desk, she cleared everything up and I didnt even have to go the DMV and she even offered to go to the DMV for me if she couldnt help in the shop! I was even sad that everything on my car is good because I wouldnt have to return until my next oil change and had really come around to enjoy talking to her, Mike, and the others. Top 3 in customer service that I have ever experienced from any business auto, restaurant, hotel, you name it.
Came in as a walk-in and upgraded my exhaust for me and got it done in few hours would recommend checking them out.
Mike helped out with a muffler and tip install. Great guys all around would come back again in the future for more exhaust work.
No problems replacing my brake pads. Quick and honest in their assessment
Michael is a very nice person and a great mechanic. He addressed the needs of my vehicle and answered all the questions I had in a way that was very easy for me to understand. Overall a very pleasant experience. I will be returning here when my car needs more work done. Also the owner Sam was very helpful. These guys really care and genuinely want you to have the absolute best experience possible
A fantastic company! Big thank you to Guy. Great cutomer service from beginning to end of the process. This team is really informative and go the extra mile at every stage. I would recommend them unreservedly.
Best shop I have ever been too. Got my Tesla brakes fixed here
Great business and great workers Definitely helped me with my catalytic converter and there a go to place for anyone!
My back brakes were making a funny noise and I was going on a trip soon so I wanted to get them checked out before then. It is hard to bring my car in during the week because I work full time so Saturday was my only option. I called and asked if they could look at my car and they said they could see me that day! Although they closed soon, Michael, was extremely helpful, friendly and professional. He let me know I needed brake pads replaced and replaced them that day in under 45 minutes. He and his mechanics even stayed over a little after closing just to accommodate me. They were extremely helpful and friendly and I highly recommend this place for anyone who needs any type of car maintenance. I will be bringing my car back here for when I need my front break pads replaced in the future.
I initially gave this place a 5 star review for the work I had done, which was extensive, I based most of my review on the employees helpful attitudes, but wasnt satisfied completely with the work but figured they would correct it if I made the issue known to Mike, which I did when I took my nephews Corvette in and Mike told me hed be happy to correct the problem and even explained what he would do. Since that time, I also had my brother take his car in for work, and have yet another vehicle that needs work. I finally got my car back to them yesterday, I dropped it off at 9 a.m., and not having received a call back by nearly 5, I called them and was told the car had been ready to go. The way it was parked made it difficult to see if theyd done the work, the only obvious thing that showed was the chrome tip was up higher which led me to believe it was done. When I got it home, we realized they hadnt done anything but pull the tip up to make it appear corrected. I gave them the benefit of the doubt, and had told them Id be taking more work in but I feel like I got played here after bringing them nearly a grand in work. I would suggest you get other estimates from other reputable places in town, and make sure you read reviews so youll know what to watch for. I wanted to like this place in the end, Christina (who runs the office) is very cool and friendly, but it appears that the quality of work going on is pretty bad, and deception was the answer.
This place is pretty Janky. They say they honor the Groupon price, but they dont know what the price is. Everyone gives different quotes, the girl in front dont know anything. I was charged for the front wheel which didnt need an alignment.. and they wanted to charge me again the same price to do the rear wheel which was the one that needed an alignment. Not to mention the price they charge for two wheel is 10 dollars cheaper than other places that did 4 wheel alignments. Youre welcome for thr 49 dollars and this review. Will not be returning or recommending anyone else. Check out the before and after in this picture. This is their level of work.
I had a great experience getting an oil change; cheap and quick service with excellent customer service! I will definitely be coming back soon. Highly recommend this place.
Great customer service will be coming back here for my next service 👍
Visited Muffler & Cat on Monday, March 1st, 10:30am. I did not made appointment but Mike took care of me right away. I bought oil change over at Groupon. Mike is very informative and knowledgeable. Mike informed me that my car required synthetic oil change. My previous oil change shops did not mentioned anything like that. I am glad that I visited Muffler & Cat. Now, I know requirements for my vehicle. The service was great and fast. I will visit for all the other car needs.
Very quick service and everyone was super friendly! Called and they were able to see me the same day! will definitely be coming back here again!!
Great service and friendly employees. Gave a great ETA of when my car would be done. Will definitely come back again.
These guys are great!!! I called in needing to get my mini van checked out on a Saturday morning. They fit me in and got me out before noon! Super friendly and knowledgeable!!!
Quick and easy to work with, these guys got me in and out in no time. Were fair and honest, happy to have done business with then.
I live in Escondido, so this shop is extremely convenient for me! Im very happy to live so close since I needed to repair my Audis muffler. The prices were extremely competitive and the staff was great to talk to. Will go there again!
I brought my 99 Eclipse and my brother took his 06 Audi A4. We both brought it for exhaust modifications or tuning and we both left with happy smiles. Mike which is the head of the whole joint is a good man. Tells me exactly what each service costs and gives you a really good price on whatever you need. This place is the place to go for anything exhaust related
Oil change was quick and efficient. Friendly and informative staff inside answered all of my questions without being annoyed or rushing to the next customer. I will be going back!
Got brakes on the front and resurfaced the rotors. Absolutely fantastic deal, I saved over $200 over another estimate. These guys are great, friendly, fast. I’m a customer for life !!
Great business ran right. Friendly focused staff and reasonable pricing. They can get you in fast and on with your day quicker than most. Highly recommend
Kristina was very professional, patient and kind with all my questions. Went above and beyond to other customers as well.
These boys went above and beyond getting me a battery for my truck. Being that I had to ride my bicycle over from the hotel to purchase it, they even drove it over for me. I was also super impressed with the quote I received on the potential repairs for my truck. Will definitely be back soon.
Super friendly super professional. Didn’t have an appointment they got me in and out of there in an hour without an appointment. Got a fantastic deal on an oil change for my Nissan armada. Definitely recommend these guys to anyone in the area!
They helped me with my exhaust leak. Fast turn around time. Shop was clean and had a great atmosphere. Will definitely come here again.
Michael helped me out today and was great! Gave me perfect prices and got the job done in a timely manner. Thanks again I will be coming back to this shop definitely👍🏾👍🏾👍🏾
I met Mike today, and what a pleasure! He thought I may have a hard time finding headers I needed on my own so he made a few calls and what do we know! He found me a great price for what’s needed! Very willing to help and resourceful!
Found this shop off Groupon, really appreciate their honesty, fair prices and friendliness. Will be coming back to service my vehicles for now on and recommend to my family and friends.
Christina was amazing, very helpful and caring. Thank you! Will definitely be back!
First time they did work on the car they messed up the exhaust and the guy said bring it some other time I did two times appointment and he said bring it some other time and then I made an appointment again and the guy he was charging me a lot of money because he didn’t wanna do it because he already Messed it up I had to take it somewhere else because he didn’t want to finish the job
Absolutely the best service I have ever had!..I drove from Coronado to use them and I have to say its completely worth it!...marvelous prices and outstanding customer service 🙂
Fast and great service. Friendly customer service. Will definitely be coming back
Bought a Groupon and as usual with an oil change, I expected an upsell of, You need more or different oil than your Groupon offers. Or, This only provides the very cheapest of oil filters. Nope! None of that! I was in and out in thirty minutes, no trying to sell me anything, just polite, honest service! What a relief! Now I am thinking I might have to find out what else they do there!
Polite people, available for appointments, got my truck in and out and they were very professional about everything!
Awesome service, thanks for doing such a great job! Im recommending you to my friends
Michael identified what was needed for the car brakes and replaced them promptly. Very friendly and I think they did a great job. Getting 1 year warranty on brakes is something that not many other places do with Groupon so it’s even better.
Mike and crew are amazing! Broke everything down for me so I could understand what’s going on with my truck and never tried to upsell me on things not needed. Fixed what was needed and some. Respect🤙🏾 Definitely a longtime customer now.
Kristina had excellent customer service and very proffessional. I highly recommend.
The best! went In for an oil change and they spotted a nail in my tires! saved my butt $300!!
Came in late in the day needing new alternator, diagnosis was fast even though it was busy and had it replaced and back on the road within an hour of starting.
Great customer and quick turnaround on the brakepad change. Highly recommend!
If you’re looking for anything exhaust related, this is the place. I’ve brought both my cars for performance exhaust systems. Left with the biggest smile on my face. Micheal (the head guy) let’s you know exactly everything to know about the car. Definitely recommend this place for anyone and everyone.
Brought my camper van into the guys here, they were able to get my fan belt, idler pulley and tensioner all swapped out within a day or bringing it in. My van is running great and they cleaned out throttle body so Im getting better mpg. Highly recommend this place, and working with Mike and Kurt.
Very professional, thank you for showing me that I can trust you guys with my car and thank you to the mechanics for performing those 4 recommendations I needed.
Ask for Mike! Very friendly and helpfully and informative.
Fast and friendly service. Top notch quality for a very reasonable price.
Called, had same day appointment! Came in and got my breaks done. Great prices, great service!
Very honest and good service
This is the type of mechanic people warn you to go to. Don’t fall for the.... oh we found something else wrong with your car.
Good pricing to get exhaust done. Amazing custom service highly recommended
Mike and crew are amazing, they Fixed what was needed, very professional,They are honest and the quality of their work is outstanding! call and talk with Michael is awesome and smart, I am very grateful they saved my Kia Sportage, This place is authentic, amiable, and swiftI highly recommend! 🥇
Phenomenal experience at Muffler & Cat Depot! My car failed smog & I got it fixed up here. Best place in Escondido for a smog check repair & general maintenance. I will now bring all my car repairs to Muiffler & Cat Depot!
Very helpful. Took me in for the same the day appointment for brake pads and rotor replacement. In and out in no time.
They are honest and the quality of their work is outstanding! I highly recommend using them and I will give them my business.
Mike & SN have gone above and beyond to help me fix my car. The customer is great, mechanics are knowledge, accommodating and transparent.
Mike was very helpful and gave excellent customer service I would recommend an oil change here to whoever needs one. 10/10
Came in for a check engine light after a failed smog. Mike was very knowledgeable and professional told me not to worry and he will get it taken care of. He was able to diagnose it in minutes and had it fixed in less then a hour. Would definitely recommend this shop
My car failed smog due to my catalytic converter. I called up Muffler & Cat Depot and spoke with Michael. He handled me with care and took me in right away. I was in & out within an hour. Fast & affordable! Go to Muffler & Cat Depot! You won’t regret it!!
I got help here to swap out the resonator on my car with an X pipe, really really good work, the car sounds great now and they did a great job!!
These guys put a huge dent in my front bumper. Did not apologize and instead put the blame on me for having bad brakes. I had dropped the car off to get the brakes done. If the brakes were THAT BAD to have crashed the car into something they should have done a safety check before driving it. DO NOT GO HERE.
Great customer service and very quick, even at a busy hour!
Michael was awesome and super helpful. I’m very inexperienced with cars and car maintenance, and he was very patient with me and answered all of my questions. Once I confirmed the services, they were prompt and completed the job well before the time they had predicted. The pricing was fair and matched what I had seen on google, the job was done quickly and with little fuss. The shop is in a central area, so it’s really easy to get to. Highly recommend!
Been there 6 times for a leaking exhaust. Exhaust is still leaking into my cab and my check engine lite is still on. Worst place to go for service on your car
Mike the owner was very friendly. I purchased a Groupon for a conventional oil change and he upgraded me to synthetic free of charge :) I will be returning for sure.
Very good service.
Very recommended shop.
Fast, efficient, reasonable - we continue to use Muffler & Cat Depot and we recommend them
Came in to replace my broken windshield. Fast, good quality service!!
Very nice service and people here!
Great service for a great prize and they took us right away
Very good place for car repairs! Please call and talk with Michael. Hell do you right!
This place is authentic, amiable, and swift. I needed to change out my exhaust and I told Michael what I needed and they got it done. Hi
Great business and good people.
Great service. Very friendly.
Michael was a pleasure to work with! I received great service and I feel they were honest about what my car needed.