Denise was extremely helpful & know her business.Great dealing with her.
Above and beyond customer service from Denise! Thank you so much for welcoming me to Life Storage and taking time to show and explain my options and set me up.
They were great! Reasonable rates! Very helpful staff when I needed help.
Very clean, well lit facility with easy access. The office staff is very friendly and helpful. It’s also very secure with security gates and access codes per client. I didn’t use the moving van but it is a nice feature that they offer. I like too that they offer trolleys to help you transport things from car to unit.
Life Storage is the perfect place to store life’s things. Great access hours & friendly staff. Denise is the best!
The staff is really great. Clean safe place.
The best place to store your stuff. staff members are grate and they are always there there to help you
Denise was very helpful with all issues, great company with even better staff particularly at this location.
Elieen should be duplicated to all Life Storage locations. She is kind, friendly, efficient, and best of all welcoming! She made our experience worth it.
I’ve never had the need to rent a storage unit. Eileen made this experience seamless with her professionalsm, efficiency and patience. I am so happy we chose Life Storage for our belongings.
Clean and convenient storage, but the customer service is what sets it apart... they really couldnt be more helpful! Pleasure doing business with themIt’s 95 degrees this weekend and my second floor locker is cool. Really impressive!
Great customer service, clean, well maintained
The facilities themselves are fine. I did appreciate the ease of storing my belongings and, at the end, the ease with which I was able to end my contract. Life Storage as a company is far less pleasing. They raised the rate several times after they took over from the original owners, and also refused to give existing clients any deal, despite offering the same size units to new customers for as much as $70 less per month at certain points during the COVID crisis. This company does not seem very customer-oriented to me, and I made it a priority to remove my belongings from this company
Zoe was very helpful with my move in process
Denise is one of the MOST AMAZING AND AWESOME MANAGERS LIFE STORAGE HAS
Denise was extremely helpful and knowledgeable! Can’t wait to continue being a costumer!
Very clean location, excellent staff and affordable. The staff is great, Dalia has been so helpful & is such a pleasant woman. I would definitely use them again.
Amazing service😍 very fast and friendly people
Great service, nice staff
Oh my the customer service, especially with DALIA was wonderful! The climate cooled space was exactly what I needed to store my valueables. I felt this place was clean and secure and very easy to vacate with no hassle. I would DEFINITELY rent here again!!!!!
Great customer service make you feel like home make you feel like you want to move your things in and stay there will use it again and again if needed and thank you for great service
I like it here because the staff is friendly they know there job and make it easy to get around
I just rented a unit from them and honestly it was such a smooth process. Eileen is so helpful and nice!! She is amazing and answers all questions you have!! The units are so clean! I highly recommend renting from here!!
Friendly, knowledgeable, helpful people. Everyone I dealt with over my whole rental experience(over a year) was so kind and pleasant. Clean units. Safe property. Nothing could have gone better.
Very helpful, practical & friendly. Dalia was so informative and pleasant. It was a relief to receive great service.
Prices tend to creep up on u, few if any specials, its clean and dry, good temp control, and you must purchase and use their locks.
Very clean and great customer service. Dalia is the best.
Staff very knowledgeable. Clean facility. Came with a family member and they treated her like she was part of the family.
Dalia is very helpful and has good knowledge of her job she help me when i didnt understand something
Very happy with staff and service here. Long hours of access, clean & well maintained.
Did all the paperwork online and walked right into my unit with no hassles. Quick and easy. Home run.
I had a really good experience here, great service, super friendly and helpful staff. Would definitely recommend!!!
Great storage place. Friendly customer service & clean.
Highly recommend this place. Great location. My mom lives in Fair Lawn and had this storage unit for many years Staff very friendly and helpful especially when I was finally closing out the unit during the COVID quarantine my only negative comment is that there was no dumpster to throw out garbage when closing this unit My mom had alot of stuff and unfortunately we had to take everything home to discard which made for many trips and extra days to close out unit But overall great place
Wonderful staff, extremely helpful. Great safe place!
Clean facility and staff Dalia was very nice and helpful 👍 👌.
This company is awesome I will definitely do business with them for sure, Thank u Life Storage
Great customer service. Denise the manager is awesome and very attentive.
Friendly staff, clean and easily accessible. I feel safe going there at night. I own a online store and sometimes have to go to my unit after hours to pick up stuff.
Denise and her staff have been amazing and a joy to work with thank you Life Storage!
Eileen is awesome she’s so friendly polite and always make sure you are happy we love her ! I would never change my storage because if her🤩
Very clean! Excellent Customer Service! Highly recommended!!!
Love love love very friendly staff very helpful and clean.. I definitely recommend this place to any of my friends and family.
Denise and Dalia were the best! Only reason is going out of state if not because of them I would stay for ever!!!!!
Oh my God. Ilene/Eileen for president. She was so nice and explained everything to me. It’s tough because of covid you have to call from your car, but Eileen handled it SOOO well. No physical contact so we did our transaction safely. Eileen went over all of the options for me over the phone and took my call multiple times because this was my first time and I did not know how things went. I would definitely refine d this location just because of Eileen at the front desk.
Excellent experience dealing with Eileen.She is really friendly. professional and efficient.Would recommend this location to anyone looking for any of their services.
Eileen is so upbeat and helpful. We really appreciate her kindness
Denise was very helpful and courteous! Felt she didn’t treat me like a customer but helped me as a friend. Glad to have chosen this place :)
Friendly environment! Best place to go to!
This place is by far the best storage facility in the area. The experience was seamless and enjoyable! Highly recommend!
Best storage around. Super friendly and helpful people behind the desk. Always clean. Great access hours. Pricing doesnt change every month. Moved out of public storage because they constantly raised rates with no warning. Life Storage has plenty of dollies to move your stuff. The front office has everything you could possibly need. Love this place!
Martha was very helpful and informative when we visited the Mountainside NJ location. We rented a unit here and are very pleased with how it has worked out. A big thank you to Martha and Mae.
Wonderful experience every time I come in Denise Frawley & Jennifer
I love this location is very convenient between home, work, the grocery store and even the pharmacy. The people there are very friendly and patient. The grounds are very neatly kept and I love that I can go to my unit after 6 p.m. and holidays as well and most importantly feel safe. Oh yeah and if you set up your unit online you get a free month. How great is that!!I highly recommend Life Storage two family, friends and coworkers
Denise and Dalia are absolutely fantastic, they helped me out a ton!!!
Eileen was our salesperson, who personified all the qualities a customer would want. She was very pleasant to talk too, knowledgeable and funny at the same time. In my opinion, I would recommend Life Storage to all my friends and family if they had personnel like Eileen. Thank you Eileen.........
Excellent service! Great people working there, very helpful.
I used packaging materials from Uncle Bobs for a recent move. Your store was clean and organized, and the attendant was super friendly and helpful. She made sure I had everything I needed (including an inventory checklist) without trying to sell me anything I did not need. The boxes were very sturdy. I especially appreciated that many of them had cut-out handles for easy carrying. Will definitely use this location again and recommend it to friends.
Pretty impressed by this place. Thanks Edith for being great and making this the place Ill use each winter for my motorcycles. Friendly and accommodating staff, clean units, secure facility, and the prices are reasonable for the local market.
The only complaint that I have is the proprietary locks you can only use at Life Storage. Everything else was fine.
Denise & Eileen are the dynamic duo! Always cheerful, helpful & professional. I highly recommend
Outstanding customer service! Denise and the other employees have been outstanding during this difficult time.
I am pleased to say that i am very impressed with the quality of service and friendly professional associates at the Life Storage Fair Lawn NJ. location. Denise and her staff are well qualified and knowledgeable in assisting customers as well as the ease of access to the units of the facility. thank you again Life Storage for a well trained qualified staff. greatly satisfied.
Denise was the best
Great location, efficient and safe access, friendly and helpful staff. We would rent from this place again
Denise, the manager was very helpful and explained everything in detail. Clean convenient facility. Nice people to do business with.
Great customer service. Will come back to rent from this location
I hate paying so much for so little space..
Awsome place♡♡
Great customer service from the front desk
Life storage has been great and a wonderful experience overall. The staff are very friendly and accommodating and willing to help in anyway they can.
Great experience, my household items were safeagents always helpful and polite
Rental prices are reasonable, and discounts are available online. Facility is well lit, secure, and climate controlled. Would recommend.
Denise is my new best friend (lol jk) she is however a really nice person, she was easy to talk to and explained all of the paperwork and policies in a detailed way that made it easy to understand. This is my first time renting a storage unit I will not lie I was nervous about it at first but after speaking with her and seeing the facility I’m 100% comfortable with my decision to do this.If you’re looking into storage units GO HERE.
Great customer service and dedication to their job
Used them a couple times, still currently renting from them as I type this.... place is very clean, new locks are great, staff is very friendly and helpful.... pricing is fair for all the units Ive inquired about, gate is reliable and never fails to open... main office has basic supplies relevant to what youre there for so you never need to leave when organizing or making room, packing inside your unit etc and need more tape, or boxes or bubble wrap.... I would rate them 5 stars if they had more carts available for use as I have arrived several times to unload stuff from my vehicle into the unit I rent only to find that all the carts are being used by someone else, or a moving company or group of people loading a uhaul.... which is understandable when. Nobody else is there, but if other cars pull up... they shouldnt have to walk to the other building to look for a cart.....the other thing I noticed is theres no camera in the elevator, and I would feel more secure at night if there were more cameras or more lighting.... lastly I think its time for the floors to be repainted and for the carts currently available to have their wheels oiled with some wd-40 .... otherwise this place is good. If youre in Fair Lawn and need storage, I reccomend giving them a call first.
The staff was extremely helpful, knowledgable and courteous. I was in a time crunch and had called ahead asking if we could finish the paperwork quickly, my expectations were exceeded! They had everything ready to go to sign and explained to me the fine details that I needed to be aware of. Upon reviewing the location itself, it is very secure and clean with wide hallways, and a large freight elevator. The complementary moving equipment suited our needs in transporting our belongings. I had also brought some dollies of my own but it was nice to have more! All in all, a pleasant experience and Im happy to be renting with them.
Dalia was so spectacular n knowledgableShe is a super star !!!!!!
Best storage I have ever used. Very clean, wonderful cheery service, great facilities and fair pricing.
In the summer of 2016, I needed a place to put my things/Furniture, after a move to the area and another place didnt workout.. I met Denise and her staff soon after, who were extremely nice and professional and provided me with a clean well lit storage option that cant be beat! Their Customer service is superb! Thanks!
Denise the store manager is AWESOME!!!!! She is always energetic and very upbeat. Her service is always done with a smile. Every time I see Denise, she makes me feel more less as a customer and more as family.
Great place to store stuff & very clean. Im very happy
Well first of all they have really great customer service the Boxes we got were very sturdy. Denise suggested that we get a big package of boxes of different sizes and that turned out to be so helpful because you just never know what youre going to get when you go to buy storage boxes. she told me a lot about what they had and I would definitely go back and get boxes from them.
Denise at the front desk was a rockstar. Our registration process was quick, fun, and super simple. Were excited to make use of our storage unit!
This place was very helpfull in suggestions and pricing. Thank you to Marcus, your expertise in accommodating my storage needs helped me out a lot for the time being. This out beats cube smart, which killed me every 3 months on how they would charge an extra 24 bucks. My wife and I appreciated the help.
Storing here for years and love the customer service that Eileen and Denise offer to me!
Denise & Eileen were great to work with & addresses all my questions. Kevin
Good customer services the girls are very helpful thank you Denise, Edith, Lily. Very clean and neat facility. They also sale moving supplies which help me alot. I will Recommend this facility to my family and friends.
Have very little involvement with the people running the place recently, but when I did a few years back those here at the time were very pleasant to work with. However, rates have skyrocketed in recent years and in the last three years they rose about 60%.I would highly recommend people to go anywhere but here as I get nothing more for the higher cost. In fact I am looking to move to a different storage company, but it is a hassle to move everything. Cost of living has not gone up much, but cost of Life Storage has gone through the roof.
Great place to storage your valuable things. Prices are affordable and staff very helpful, professional and polite. Store Manager Martha Valera is awesome!
Eileen is so kind, helpful and always has a smile!
Denise is Wonderful and very friendly, helpful. I highly recommend life storage location to my family and friends. They have great rates and the staff are great. Thank you.
The place is clean and well-kept. Im in a climate controlled unit and its always at a perfect temperature. Denise the store manager and staff are very courteous and friendly !
Denise was extremely friendly, patient and thorough. She provided one of the best customer service experiences I have had in recent memory. I have a much greater appreciation for Uncle Bobs as an organization if the level of service I received is consistent across their many locations. I would definitely recommend Uncle Bobs to my friends, family and colleagues.
Denise is awesome
DENISE & Tom F are super helpful & knowledgeable we were happy with Life Storage but found a closer and larger brand new facility for our stuff.
Denise and the rest of the staff @ Life Storage are phenonemal! The facility is well kept, good hours, rates are fair and similar to what you would find at other storage places. The customer service is really what sets them apart. If you are on the fence then definitely do not hesitate to go here.
Had a good experience, Marcos showed me two spaces. He explained everything in details. I was very happy with his professional customer service. I will be renting a storage space unit in the near future.
Once again I went to the storage unit and the elevator was out of order. The office was closed. I had no choice but to climb the staircase multiple times because I had to empty my SUV. The office had told me that the elevator was fixed. This is the third time since Thanksgiving that the elevator has broken and no one is accountable. Corporate e-mailed me that someone would call me to discuss this matter. To date no one has called. No surprise! Only reason that I gave it one star was because I had to in order to write a post!
We love Life Storage, very helpful and clean units!!