Lenore is an absolute pleasure to work with. From start to finish she is the consummate professional leaving nothing to chance. Her attention to detail and making sure your every need is met ensures a great experience. I couldn’t recommend her enough! If you’re in the market for a Range Rover, go pay her a visit. You will not be disappointed.

I have been driving Land Rover for over 3 years now and I couldnt be happier with the customer service and professionalism at this dealership. Specifically, Tony Cross has been fantastic and always takes great care of me. Top notch salesmanship from A to Z. He put me in the exact car that I wanted. My all black Discovery Sport was everything that I needed in my new car.I would recommend this dealer to anyone wholeheartedly.

I had a service at Land Rover Farmington hills, Johnny was professional and knowledgeable. Land Rover dealership should have more availability for loaner car. Till today, when I fall to schedule an appointment they always says they do not have loaner available me for next 2-3 months. I do not blame people work there. But dealership should have more vehicles for loaner. If you provide loaner oleo please will consider having Land Rover as their next car. Or they will move on….

Excellent service, smooth transition from my old lease to my new vehicle spent enough time show me how to operate the Car and all the equipment. Car was clean and spotless. Staff is very friendly, waiting area is comfortable with free Wi-Fi and beverages. Despite the car shortage they didnt take advantage of me and I paid only the sticker price didnt jack up the price to take advantage of the worldwide cars shortage.

I purchased my Range Rover sport in August of last year. And it is the best vehicle I have ever purchased, I wont drive anything else now because nothing can compare to my RR.Anyway I took my vehicle in for routine maintenance yesterday and met with Ryan Bielat, one of the many helpful service advisors. He made sure to explain the whole process to me and gave me a few recommendations. He was extremely courteous and gave me the respect that all customers deserve!! I give service here 5 stars because they got my vehicle right ✅ and it didnt take a week to get it back. Ryan made sure I had a nice loaner vehicle (jaguar F pace) to make it back and forth to work. Thank you Ryan.The next person I want to highlight is Ted in sales😁 Ted is extremely knowledgeable on all the vehicles and he did a fantastic job of explaining the difference in RR engines and models, Ted will be getting my business when its time for me to upgrade to the full size RR next year 😀👍Thank you Theodore 😊That brings me to Eric in finance 💰 🤑 Eric will get you approved. Call him and blow his phone up, he wont mind. 😅This is a beautiful clean facility and they have plenty of models to choose from. You can actually walk through this Land Rover lot and view the vehicles. The one in Troy wont allow that.I will leave a picture of everyones business card with my review.Thank you for first class service today 🙌

They did a fantastic job.They performed the work very quickly and returned my car.They are AMAZING!!

Salesman did a great job and was very thorough. Management seems a bit stuck up and rude. Rough experience with Eric. Dont do business with him. He thinks he knows everything and acts like customers dont. They quietly add alot of extra warranties then rename them to appeal more. Unfortunate experience.

Eric Fleming the Financial service manager has to be one of the rudest people i have ever had the misfortune of speaking to, if that man worked for me he would have been fired on the spot for the way he acts towards a customer attempting to purchase a vehicle. He felt the need to argue with me and my father with nothing but disrespect coming from his big mouth. Take your business somewhere else where they will respect you and wont try and sneak in a $6,000 aftermarket warranty we never agreed on.

Very disrespectful employees. Stay as far away as possible from these people, they’ll sign you into a deal completely different than what you had agreed on! Especially Eric from finance, he’s a pesticide.

It was a pleasure dealing with our salesperson David Ali, and the sales manager Rob McPherson. David was super helpful and HONEST about whatever questions we had, which is rare in the car sales industry! Rob honored his word and IMMEDIATELY corrected a situation that came about! Thanks again to you both!

ASK FOR ROBBIE GHANEM!! From start to finish my experience at Land Rover Farmington Hills was top notch. Robbie Ghanem is absolutely amazing, patient, and kind. I appreciate how he was always available and most importantly efficient. Robbie treated me like a friend/family member he doesnt look at you as just another sale. The supporting team that assisted with the app and additional coverage rounded off an awesome experience. I like forward to continuing to work with Robbie and this dealership for many more years to come!

Lenoire was AMAZING!!! We were in a rush, she prepped the vehicle ahead of time for our test drive and immediately worked through the paperwork with our purchase. She had us in and out of the dealership with our new car in just over an hour. We are so grateful for her knowledge and attention to detail and most of all her communication!! She was SUPER responsive the entire process!

Took my Range Rover in for service it had no power. Johnny was very helpful and got to it right away. Update:truck is running great again!

Eric the “Finance manager” is the worst! He will add add-ons to your contract without your knowledge and whom knows what other unprofessional things.

This was my first visit to Land Rover Farmington Hills and my experience could not have been better ! Within an hour, I purchased a new Defender which I love.My salesperson was Lenore Parvu who was wonderful. She was helpful, knowledgeable and so efficient. Tony Malouf came over to introduce himself and he too was great.Over the years, this is my 5th Land Rover purchase and this dealership is by far the best that I have personally, experienced.

Lenore Parvu is a very nice person to deal with, she did make my warranty purchase very smooth transaction. Deal like no other,,,Thanks a lot for helping me LP

Amazing experience. Wide variety of vehicles to choose from. Garret my salesman made the transaction like a breeze. Tony the manager was warm and welcoming. I will definitely go back there for my next purchase.

Prompt, professional and efficient! Johnny in service has the best attitude and personality!

Lenore, if I could leave you a 10+ star review I would! It was a pleasure working with Lenore, not only is she kind and responds within seconds of sending her a text she goes above and beyond! I recommend her times a million, you will not be disappointed.

I was greeted by Johnny my service representative very friendly, he was very helpful and helped me apply my discount for my service with a coupon I was sent via email but would not display, but he assured me not to worry he verified on my phone I received the email special and applied to my invoice. He also made sure my care was done within the time I needed to be on my way. My car was serviced, clean inside and out, I was very pleased not to spend to long in the dealership on my Saturday. I would recommend Farmington Land Rover and ask for Johnny

Ryan Bielat, the service advisor was very professional and provided me with all the details of the repair process. He was also sensitive to my family needs and provided us with a nice service vehicle. I will always take my RRS to this dealership because of the kind of service they provided.

Upon arrival to the dealership, my vehicle was taken right back, serviced, washed & returned. I like the timeliness of the service from start to finish.

Lanore Parvu is the best! If I could give 10 star I would.She helped me every step of the way! Awesome service and will be coming back for Lanore!

I had an excellent service at Land Rover Farminghton hills !Quick, professional and very helpful.

I went there for the annual free maintenance & a brake job. They provided a free loaner & was in & out so quick. The service rep was upfront on every charge & provided superb customer service. Best service in town.

We had a “transmission fault” signal as we were driving on highway. We called this dealer and they were able to accommodate us an hour before closing. They were able to determine root cause in 5 mins and fix the issue in less than an hour at a very fair price. They were kind, courteous and took the time to explain the issue. Gave us peace of mind. Highly recommend!

From start to finish my experience at Land Rover Farmington Hills was top notch. Robbie Ghanem is absolutely amazing, patient, and kind. I appreciate how thorough and most importantly efficient my experience was. He understood time was of the essence for me and got me in and out but took great care to answer all my questions and acclimate me to my vehicle. The supporting team that assisted with the app and additional coverage rounded off an awesome experience. I like forward to continuing to work with Robbie and this dealership for many more years to come.

Brake work was done ahead of schedule. Very pleased

Great communication, with detailed service recommendations for my LR3.

I would like to say that Thee Best Saleswoman of all times is at this location! Her name is Lenore Parvu, I could write a page on our encounter such a great experience! She means business, she helped me to get my dream vehicle, she is very informative and makes sure she takes care of all of your needs. Very pleased with her service, she goes over and beyond to make sure your satisfied! If your looking for someone who is honest and listen to your needs and gets you exactly what you ask for, well she is the one ! Go tell her April sent you! 😊

The folks in the dealership were very courteous professional and prompt. They were absolutely transparent about the work that needed to be done and provided me options that helped me prioritize. They were very quick to fix the issues with the car, clean it and have it ready for pickup. Amazing service as expected.

Great experience all around. Tony was the best and was very flexible. I like the Discovery more every day. Thanks!

All of the expense and none of the reliability—thats the best way I can express my overall customer experience with Land Rover. I leased a 2017 Discovery and within the first year had to have it serviced more than six times. Within the full three years, it was serviced about 12 times. From a prominent chugging lag in the engine (which was never fixed) to glitchy technology and a faulty hood release (it had to be serviced three times just to get this small function fixed), the Discovery was an expensive vehicle that offered little to no reliability. So much so that in the last year I rented a car for business trips. When I spoke to management about my issues (more than once), I was offered a perfunctory apology at best with no offer for a real resolution. In the end, I would say that by far, Land Rover Farmington Hills offered the lowest-quality client experience of any dealership/brand Ive dealt with over my many years of leasing and buying cars. The Discovery is a beautiful car, but that did me little good when it stayed parked in the garage for most of the final year of ownership. The expense of Land Rover certainly does not match what you get. Based on my experience, Land Rover lost a potential life-long customer. Never again will I trust this brand.

I recently had another great experience with Jaguar Land Rover of Farmington Hills. Johnny Manoviec is awesome. He did a great job of explaining everything that needed to be done and was extremely helpful. He stayed in regular contact with me regarding status of the vehicle repair. This dealership keeps their commitments and you can trust them. I would highly recommend them for either vehicle purchase or repair.

Fantastic dealership! Garret my salesperson was friendly, professional, thorough and great to work with! Also interacted with Eric ( regarding financing/ packages) and Brandon (regarding Land Rover app) and they were just as wonderful ! I have worked with and visited other Rover dealerships in the metro area and Farmington is by far THE BEST! My new go to dealer!

Great and friendly staff helped me with all my needs. Had all the parts in stock and even helped me with a part I had difficulty Installing. Greatly appreciated. Great place

I just purchased a 2021 Range Rover Westminster from Land Rover Farmington Hills and couldnt be happier. Dealing with the folks at Land Rover Farmington Hills was a joy. Everyone was friendly, accommodating and knowledgeable and made my experience a seamless and enjoyable one.I would definitely recommend this dealership.Thanks Land Rover Farmington Hills!!Jim G

I took in my Range Rover for a used car diagnostics; they checked everything in the truck. Ryan was my service advisor and he was extremely professional; he walked through all the findings and made sure we understood exactly what condition the truck was in. He provided us with amazing service! The cashier was extremely welcoming; asked us if we needed any help further. As we were browsing in the show room we were greeted by David; another extremely professional salesman that asked if we needed any type of help. I spoke to 4 employees and all of them were top notch especially Erin the service manager. You will continue to have my business.

They have always taken care of our service and sales needs Always a job well done.

Lenore was outstanding! She was extremely patient, understanding and great help when it came to what we were looking for! She was super friendly and we had a great car-buying experience because of her!

I purchased several vehicle from Farmington Hills Land Rover. Garrett and Rob always takes amazing care of me every visit! they both gives amazing customer service and always makes sure my purchase goes smoothly,Thanks for all your help

Very satisfied with the services provided when purchasing my vehicle.

Everything was great with customer service with Johnny the service manager

For any service related issues, contact Ryan at this location. He is great. I had a part on my car that needed to be replaced, he had it ordered, installed, fixed 2 recalls, and had my car cleaned before I picked it back up!

Excellent sales service. Definitely go and check out cars at this Dealership and do not forget to call ahead for Donald Douglas or Jeff Joiner. Excellent sales person, really hardworking, I feel pity I have to make Donald walk to each car to send me pictures of specific stuff before dropping in at dealership. ( 2017 Update: Donald has found new opportunities and does not work here anymore)2017: However impressed I was with sales department, same is not true with service department. I have free services for the term through Jaguar on my F-type. I have owned car for a year now so when I called to schedule an appointment, the representative told me my car which is at 12,600 miles, is not eligible for free service and I will have to pay $390 and that the car has to be at 15000 miles and 1 year while the manual clearly states 15000 miles OR 1 year. He surely does not know the difference between and & or and on top of that he asked me to add 2500 miles in 2 weeks if I have to get free service. Either way I will not call the service department again and had Jaguar of Troy handle the opportunity. Jaguar of Troy had me all set in 10 mins.2018: I heard some grinding and squealing noise in car on weekend while driving and it just wouldn’t go away. I had hard time sleeping that night so I took it here on Monday morning. James from service was really helpful and scheduled me for Tuesday. The noise went away but I wanted to be sure nothing will give away while driving. On Tuesday as scheduled I took my car in. I was given a ride back to work and was picked up when car was ready. Although it was tough to find the root cause of the issue, they checked everything and had hard numbers on brake and suspension checks. As an engineer, I was impressed and had a second thought on my previous review. Car was washed when I went in. Regardless, good experience.

The worst experience I have ever had. The only reason that I rated it a no star is because they didnt have minus stars. My 2015 evoque would not go into gear after a car wash. Had to have it towed to Farmington Jaguar / Land Rover where I was told they couldnt find the problem and when they checked it on the diagnostic machine it said to replace the transmission and they didnt feel they should without it happening again, although I had a video of it and if you go on YouTube there are hundreds more with similar problems. So they say come get it I drive to the dealer and wait 35 minutes for them to find the car. On my way home stop to get dog food and the entire skid pan for the car is in my trunk. They didnt put it back on. Must be waiting for it to happen again I call them and the service guy says oh bring it back and we will put it back on for you.I have an idea start drug testing immediately I get that pot is legal Im Michigan now but this seems likely to be something a bit stronger. Than after all this you email me to take a survey of how you did. Well Im no teacher and do not claim to be an English major but an F similar to the F U that you all gave me is what I would rate your service department. Thanks for caring enough to ask me to rate you. And as always have a great day.Joe KusmierzKNOCK KNOCKWhos thereLANDROVER OF FARMINGTON HILLS!THATS THE JOKE

The vehicle buying process was so seamless, low stress, and no pressure. The sales executive, sales manager, and finance person were so efficient. This was the best car buying experience in my 30 years of buying vehicles.

Was a great experience working w Johnny and his team. I know they’re going to take care of me and my family for many years to come.

I had an issue with the infotainment screen in my new Defender randomly dying but then resetting after the vehicle was turned off for a long time.Then had to wait two weeks for a spot to schedule a service, I was issued a loaner vehicle, but it took another week to get a technician to look into the issue, I had no proactive status updates and had to call on the Friday to find out when I could expect my truck.When my truck was eventually returned, I was greeted with a message on the screen that told me a software download needs to be installed in the vehicle (I would have expected the dealership to handle this, following the instructions to get this installed does not seem to work, Ive been driving around with the message for two weeks now without getting it to install.In the meantime the screen died once more on a drive home (After a week with no issues), so it seems to not be fully resolved, Im curious to see how JLR respond.I love my truck, however my perception is that with this being a captive market with not many options to go to for service, the service organizations seem to have a take it or leave it attitude that does not become the brand they are supporting or promoting.I would like to see better communication and a sense of urgency engaging in resolving warranty issues on a brand new vehicle.With regards to the sales experience: I live closer to the Troy dealership, but they treated me like the cat dragged me in when I wanted to discuss trading in my Raptor for a new build 2021 Defender. I leased a LR3 more than 10 years ago from the Farmington Hills dealer and based on that experience felt it worth the extra distance in travel to trust them with my business and have to say the sales experience with them was really good and worth the 3 month wait for a new build.

My wife and I had a wonderful experience with Robbie today! His professionalism and willingness to help went above and beyond what we’ve found elsewhere and made today’s visit one we’ll certainly remember!The whole team was great to work with, and we’re definitely coming back! Happy clients for sure. Thanks for the shawarma, too!

If you are purchasing a vehicle from this place, My biggest advice is to go see Lenore. She was very professional and honest. Only deal with her no other sales rep trust me! She is the most kind and sweet person. Lenore professionalism is unmatched.

I brought my vehicle in to be serviced after having it for 3 months. I did not my purchase my car from this location and knew very little about the interior lights and remote start. Amber and Rameen were excellent, they walked me through everything. They were very knowledgeable about my vehicle and patient. Thank you!!

Good service and great attention to detail in getting my car ready.Communications could have been more proactive.

Excellent dealership with an awesome selection!! Had a nice purchasing experience and locked in a perfect deal for my new car. Thank you, Gary, Tony, and the Land Rover team!

Ask for Lenore-shes patient, full of good info and tips, and gives her personal touch which makes you feel comfortable

Our 2017 RR Evoque infotainment system was eligible for upgrade to latest Apple car play system and required 2-3 hours service. Software upgrade did not go initially as expected so Johnny put us in a 2020 RR Evoque over the Thanksgiving weekend so we were not inconvenienced. Our Evoque was returned with latest upgrade, washed and cleaned like new. Great experience with Amber and Johnny turning a potential disaster into a potential new 2020 sale come Spring. Current vehicle infotainment is a pleasure now and we got to drive/experience the new 2020 RR Evoque for a long weekend. Great upgrades inside and out to go with the already eye-catching Avant Garde styling cues.

Amazing !! Garret was so kind and knowledgeable and made it such a safe and easy process! I love my new evoque ! Highly recommend!

Purchased my first Land Rover LR2 and when it came time to get the oil changed I decided to protect my investment by driving the 1.5 hours to have it serviced. Amber Dimmer took excellent care of me! I was provided with a detailed print out of a recommended action plan for my vehicle, categorizing the findings in order from most necessary repairs to things that can wait for a bit. They even provided me with pricing for repairs. I love that theyve taken the guess work out of car maintenance and Amber was super thorough when explaining the recommended action plan. The recommended action report, car wash, vacuuming, and thorough inspection were included with my oil change and was absolutely worth it! I have piece of mind knowing what my vehicle needs or doesnt need and how much itll cost, Ill drive an 1.5 for this kind of service anytime!!

2020 Range Rover with 10000 millle this expensive truck stop on me in highway I took it same place I buy it they told me they replace full pump after week stope on me again same problem we paid top dollars to drive this vehicle I don’t think they replace the full pump they just lied to me if that happens 1 more time I will post a video on Facebook book Twitter Instagram every where to let people now about this Dealler I will never go there and buy any cars from this place

Terrible experience. Sales woman (Lenore Parvu) was rude and had her attitude was way over her head. Avoid this dealer at any cost. Theyre not qualified professionals working at this location. Save your self the headache if you want nice professionals to serve you go to a different Land Rover Dealership. When your purchase a $100k+ vehicle, you wouldnt want a rude sales person who has attitude and does not want to answer simple questions by stating I have already answered this question are you guys not listening to me? I will be filing a formal complaint against this Dealers poor customer treatment. Providing training on how to speak to clients with manners should be something management focuses on if they dont want to continue loosing business due to their incompetent Sales persons.

Johnny and the entire team went above and beyond to make sure my vehicle was taken care of for its semi annual maintenance . The entire process was smooth and quick from beginning to end. Thank you all

Ryan the service manager was great! He explained all the services I needed on my car. The department gave me a loaner that I enjoyed as much as my own car. I recommend this dealership for purchases as well as service. I didn’t not purchase my car from this dealership but I did speak with them when I was looking to purchase my car. They were very knowledgeable and very nice.

Greeted promptly with attentive sales staff

Lanore, was the best part of my day. I came out to buy a pre-owned range rover and she not only educated me about all of the vehicles I looked at. And we left with a New Defender

Lenore was awesome to work with and I am looking forward to working with her again. Thank you Lenore

Excellent transaction with Garett and Brandon. Very happy with the vehicle. Great service. Bravo!

This visit was very disappointing! After being told there was no issue, I had to prove I had a leak in my sunroof by pouring a bottle of water over it. Then I was told by a Genius manager that if the h20 goes in from a different angle, it wont leak?? I said well, does it matter if the roof is closed and water is pouring in a $100K vehicle?? UNBELIEVABLE!! And they wonder why the electrical system sucks?? ITS WET!!!

Worst car buying experience.Salesman Garrett was by far the rudest individual I have ever had to deal with – and I buy a lot of cars. If this dealership didnt have the used car I wanted, I would have walked out. And looking back, I wish I did. Ill save everyone all of the details but one piece of advice I can offer if you are thinking about visiting the dealership: DONT talk to Garrett. Its not worth the frustration.

My expectations are exceeded with every visit . Amber and her team are the best . Professional, kind and informative . Thanks so much 😊

Took the Evoque in for annual servicing and new tires. Excellent customer service. My car felt like a new car on the way home.

Got me in and out quick with no appointment. Polite and knowledgeable👍🏽

Once again the service was spectacular!! Ryan is true asset to your dealership. He’s courteous,, professional, knowledgeable and truly a joy to work with.Thank you for the great serviceTony Kolo

This Range roover dealership was great .. Our salesperson Robbie G was friendly, knowledgeable and we got a great deal .. I would definitely buy from this dealership agin it was 45 minutes from our home and it was worth the drive .. From start to finish of the sale we were told everything up front no bs or lies just honestly and professional sales people & service people .. Thank your for a great experience

Ive had my RR Sport Supercharged serviced here from an oil change to some pretty major suspension issues and they are always thorough and quick with the multi-point inspection, clear and easy on what work can be done with the texting system, and the work is always done in a shorter time than expected with how busy they are and how extensive some issues can be.The service staff takes the time to answer any questions I have, no matter how busy they are, which usually is pretty busy. I have no question that my truck is in professional hands whenever I turn it over to them.I travel an hour to get my RR serviced by an official dealer and this one has to be one of the best and I will keep coming back to keep it in the great shape its supposed to be in.

Took delivery yoday on a 2021 Range Rover sport. Worked with Gary and everything went smooth and he was a joy in general to work with. If your looking for a Ramge Rover, i highly recommend this location and ask for Gary!

My experience with Lenore at Land Rover of Farmington hills was great, she worked diligently to show me and get to me exactly what I was looking for even with such little inventory this time of the year. They made me feel very special and were very kind. Thank you everyone at Land Rover Farmington.

Friendly staff, and speed and easiness of the service was great as always! One thing that I was very surprised about was that practically no one at the place was wearing masks (except the customers coming in). Apart from the Michigan mask requirement, the use of masks (or lack thereof) sends a message - masks protects those around you more than they protect yourself - seeing these only on the customers and not on your staff provides an impression to your customers what your priorities are. Id strongly recommend you to rethink this and step up your effort. Also, open and shared drinking area is probably not a good idea either in the middle of a deadly pandemic.

From start to finish, my car leasing experience was outstanding. Garret was great to work with and made the whole process seamless and almost enjoyable. It was easy and fast and after very little negotiation Ive got myself exactly the car I wanted at the price I very much like. Will definitely recommend this dealership to anyone. Thank you Garret.

Rob (sales manager) and Lenore (sales consultant) are absolutely essential to that business. They have the business acumen and professionalism to close any lease/purchase. Its great working with them. 2nd time custemer😊

Another great experience today. Oil change, windshield repair, and a computer program update are completed in the time estimated. Indoor and outdoor seating areas made it comfortable for me too make phone calls and feel protected from Covid.Service advisor Ryan is rock solid.

Coffee was good. Salesman not knowledgeable. Couldnt find my keys. I give...

As a Range Rover owner and currently having serviced my vehicle at this dealership, I cannot say enough of this service department.The combination of Johnny Manoviec and Arron Lee is outstanding! They both go out of their way to make certain your experience is satisfactory. These men are both friendly, helpful and customer focused. Its an absolute pleasure to work with this duo.Johnny addressed my concerns and was very informative on the future maintenance the vehicle would need. I am always taken care of in the utmost professional way. I never want to use another Range Rover dealership again other than this one. Thank You!

Awesome customer service. Will do business with them again

Went in for service for the air conditioning intermittently blowing hot air instead of cold air. This is the second time that I have had to have it looked at. The ac system was investigated but the hot air issue was not discovered. So, I retrieved my jaguar and on the way back to my home, the ac started working well, for only 10 minutes or so,then it started blowing hot air (110 degrees on a 94 degree day). This situation continued for about 45 minutes, then the ac started cooling again for 20 minutes. Then it started blowing hot air again.It seems to me that the technicians did not remove the air conditioning compressor and check the pressure valve - as has been reported to be a problem with F-Type systems since 2015. Im about to inquire about the Michigan lemon law if the third time cant fix the issue.

The staff is extremely friendly and quite professional. They take excellent care of their inventory. JLR is very fortunate to have such an enthusiastic staff at their dealership in Farmington Hills.

Im rating this a three because I took my car in for a wheel alignment, water getting inside the car when it rains, and a full detailed. Well I got a call saying I needed a few other things such as rear brakes, pads, and routers, something call a toll, and a noise that my car was making that I had diagnose a while back and they said that they didnt hear it, but they heard this time so I said fix it. I want to keep up with the maintenance on my car its an 2008 xj8 jaguar a beauty. Well when I got my car back today I still feel shaking when I go a certain speed ( so Im guessing it wasnt the alignment I dont know Im going to call my service guy on tomorrow so I hope I get a reason why I still feel the shakes, and the noise I heard it come back on today. I paid $2,000 and some change not credit either I didnt want to have to call anybody back especially after paying what i paid, but I will and Im sure that they will fix the problem. Customer Service was great my detailing was alright. Im not mad just not satisfied.

Receptionist thinks her last name is LANDROVER...its not darlin! You are employed by them...Wendy, There are a Plenty of people not employed right now that would love your position. Remember that when you speak to somebody so rudely.

Ive had only great experiences here. Their staff is always very friendly, service gets done promptly, and their loaners vehicles are fantastic. Amber from the service department has been terrific, super professional, and just a downright good human. Id recommend this JLR dealership over others any day of the week.

Our service appointment in Friday was excellent. We had our windshield replaced and they checked over the fluids to make sure everything was good. Very pleasant and courteous!! Vehicle was done quickly!Great job Johnny and the rest of the team.

The guy at the auto parts service was very patient hey did excellent job.thank you so much

I recently had the good fortune to have my vehicle serviced by Farmington Jaguar. These folks are great. Incredibly friendly, helpful and customer focused. My vehicle was well taken care of, immaculately clean when returned to me and the people were first rate; from my service rep, to the cashier, to the valet that gave me a complimentary lift. Excellent. Nice work folks.

Great staff and sales executives. Robbie Ghanem was very pleasant to work with. He made the process fast and went above and beyond to meet my expectations. Will definitely be leasing from this dealership again in a few years.

Always great

I just took delivery of my fifth vehicle from this dealership. The sales experience is always exceptional. Robbie is the most professional sales person that I have ever dealt with and always makes it a great event.Terry the sales manager is very personable and makes sure everything goes smoothly and it is truly a luxury experience.Thank you Erhard team - you will always be my dealership.

Terrible customer service, arrogant, rude and no communication to its customers. Will never service my vehicle or buy another car from Land Rover of Farmington Hills. There other other options in the marketplace and I’m sure those dealerships would welcome me and others business. Just ordered two new 2021 Range Rovers from Al Serra, Jaguar Land Rover South Shore. Wonderful customer service and experience!

Excellent service! Timely sales process, no hassle, extremely courteous!

Let me start off by saying we are in LOVE with our new vehicle! We stopped in on a Saturday and Amanda greeted us promptly. She listened to our needs and showed us a variety of vehicles that met that list. We decided on a new 2019 Range Rover and couldnt be happier with our decision. The dealership is so clean and everyone is so friendly. There was ZERO pressure to purchase or lease a vehicle, which was so refreshing since most dealerships bug you non stop and just want you to sign the dotted line. Amanda delivered exceptional customer service, answered ALL of our questions and let me tell you we had a lot and she was just a joy to work with. Dont hesitate to ask for her when you stop in! We returned a week later to sign all the paperwork and purchase the vehicle. That process was super easy and Tony took care of us answering our questions regarding payments and finances. Then they did a full detail on the vehicle while we grabbed lunch. Later that day we drove away with our dream car and its all thanks to Amanda and the rest of the team at Jaguar Land Rover Farmington Hills! This was a huge purchase for us so its nice knowing there is a team always available to ensure we are happy! Thank you again!

I needed service immediately on my wifes F-Type. I called and although Amber could not commit to a schedule she allowed us to drop off the car 30 minutes later. Two days later we have the car back and everything is perfect. That is great service. Thanks

Land rover has a bad bad service . When I call every time, they tell after one month avi, so they are so it was un worth to pay for their services.

My experience was enjoyable and very customer orientated. All my concerns regarding my vehicles were addressed. Even when one of my vehicles was accidently by a service vehicle they still took care of my car and omitted that it was hit and fix it and painted it. I love my Jaguar Land Rover dealership. Sincerely, Regina Bomar!