I went in to talk to Sherri about getting some custom shirts made that need to be printed from a DTG machine and I was told it would be done in 7 days, 2 weeks later I called and was told they were not doing my order because Sherri was on vacation for 2 weeks, here I am over a month later and still no word. I called and was rudely told they were waiting for parts for the printer and that my order still wasnt done. When I asked how long they said they dont know so I asked if I needed to go somewhere else and they said thats not what they said but yes to go somewhere else and then hung up on me and refuse to take my calls. Sherri has also ignored all my emails since the first day. I do not recommend them as they are very rude and completely unhelpful in all ways.
Grand Illusion Creative Resources is an amazing company!! Every time I go in with an idea of what I want embroidered....Shari, is always there to help me make it happen, and have it turn out a million times better than the idea that I started out with. she is amazing at what she does. Shes definitely one of the most talented, artistic person I have ever met. Her work ethic is incredible and I am so glad a friend of mine shared the incredible reference with me about this amazing company. I plan on referring everyone I know so they can be just as amazed and grateful I am to have a knowledgeable and professional company by their side whenever they need them!!! keep up the great work!!!!
Grand illusion is absolutely incredible they understand what their customer is looking forWould give 10 Stars if I could
I picked up run for the arts shirts here. The shirts are good quality. The shop has so many custom designs. I bought a tie dyed tank top and t shirt while i was there. The shirts had a retro Volkswagen van with fort myers written on them. Nice quality n great design and only cost $10.00.
Grand Illusions does a great job creating T-shirts for any occasion that I might need. I am never disappointed in the end result. I recommend them to every business, family and friend I know.
Great Company! Shari is a real professional. The quality of the work is outstanding and all at a fair price. We have had them make embroidered company shirts, jackets and caps etc. Beautiful work at a great price. Shari is also a great creative artist and very knowledgeable on pre-press issues etc. I highly recommend them to anyone.
Great store and friendly people 👌
Always a pleasure to do business with. Screen Printing and embroidery experts. Flexible and caring folks. They are patient and kind.
Shari and her team are awesome! They go out of their way to make sure I’m happy, & I’m not always the easiest customer to deal with! They do amazing work, no matter how complicated! I’m a customer for life!!
Theyve done a lot of work for me over the years, and theyve done it well. 5 stars!
Great place for silk screening, and awesome for custom embroidering
My mom and I walked in the store and we were not once acknowledged or greeted by the staff. Frankly, bad customer service from the start of our experience there.
I ordered a few dozen t-shirts from Shari and not only were the designs amazing but they got them finished in such a short period of time that I cant wait to use them again.
Great custom embroidery!
Not impressed