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Scanlon Lexus of Fort Myers
14200 S Tamiami Trail, Fort Myers, FL 33912, United States
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Scanlon Lexus of Fort Myers
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Br
Review №1

We had an overall excellent experience but Jesse R went above and beyond to make sure we were well taken care of. I highly recommend this Lexus Dealer.

Pa
Review №2

Recently purchased a 2017 RX 350 here. The dealership and staff were all helpful and our sales consultant, Mr. Drew Williams was extraordinary. He went out of his way to ensure we got what we wanted at a reasonable price and were satisfied.We were so impressed by Drews knowledge and integrity and by the way we were treated by other staff at the facility that I returned later and purchased a 2022 RX 350.Well done Drew and Scanlon Lexus!I wish other retailers were run this way.

Fa
Review №3

I recently bought a new car from Scanlon Lexus and had the best experience! Mark Lee was the salesman who helped me from the minute I walked in. Mark helped me decide which car would be best for my wants and needs. Then, he helped me throughout the whole buying process. He was very organized and kept me up to date on the paperwork needed, estimated arrival time of my car, etc. Once my car arrived, Mark took the time to go over every detail of the car making sure I knew how to work all the bells and whistles that came with my RX350. I am so happy with my new car and I cannot recommend Mark or Scanlon Lexus enough!

Je
Review №4

I had a horrible experience at this Lexus dealer. My wife purchased a Lexus RX a year ago and came to this particular dealer and had it serviced and washed multiple time. However recently she tried to go and get her car detailed but they refuse to allow my wife to get her car wash. The customer experience I receive at other Lexus dealer definitely make you feel special and and you can realize the benefit of owning a luxury brand. Even after speaking to two separate managers my wife was still not able to get her car wash. It’s not about the wash. Obviously we can go anywhere to get our car wash or do it ourselves. It is the service and what we were told as to what are some of the benefits of owning this particular luxury car. Therefore I would never recommend this dealer to anyone or any of my colleagues due to the service!!!!Update: I have a wash my car there without having it serviced at this dealer!!! On multiple separate occasions. In addition I have been to other Lexus dealer outside of the SWFL area and had no problem. I can only go based off of the experience that I encountered maybe there is a reason why we were treated the way we were during are recent encounter at Scanlon Lexus!

Sh
Review №5

Flawless service department! My clients remarked about the pick up and delivery service. She said BMW doesnt do that .... I said you should trade it for a Lexus 😍 I love my car and this dealership! From sales to service Lexus lady for life! Great job!!!!!

Al
Review №6

This dealership has a great selection of cars as well as amazing customer service. Our salesman help me pick out the perfect car and was very educated and pleasant to talk to and overall made it a great experience. I highly recommend going to the Scanlon Lexus.

Mi
Review №7

Very pleased with the service and attention given to me at this location! I highly recommend Jay Scanlon’s dealerships because he treats his employees well and they are all extremely happy! From the girls behind the desk down to every sales and service manager. I had the pleasure of working with Chris (sales) and Steven (service writer) and they both were very attentive and understand what I needed and never made me fee “pushed” into something. Chris came through with every promise he made me and my husband. As a business owner I understand how hard it is to find good employees but my hats off to Jay he has a whole dealership full of great employees😀

Ma
Review №8

Had a fantastic experience buying my vehicle from Scanlon Lexus. Gary B. is great to work with. It was a one-stop shop for all of my questions and he made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Gary B. and Scanlon Lexus if youre in the market for a new or slightly used vehicle!

Gr
Review №9

Ive purchased a lot of vehicles in my lifetime and my experience with Scanlon Lexus of Fort Myers was by far the best Ive ever had. I worked with Ian, who was very friendly, responsive, and easy to work with. There was also never a point that I felt any sort of pressure. I also had a couple brief conversations with Sales Manager Paul. He was also a pleasure to work with. Last, Business Manager Susann was very friendly, down-to-earth, and took the stress out of the buying experience and paperwork signing. From beginning to end, each person I spoke with was great. They go above and beyond for their customers, treat you fairly and with respect, and go out of their way to show that they appreciate your business. If youre in the market for a new or used vehicle, I highly recommend Scanlon Lexus.

Al
Review №10

I just want to say that I have purchased at least 15 cars in my lifetime and this was by far the most pleasant, seamless, hassle free, most awesome buying experience ever! I purchased my RX350L from Jon who was amazing and My finance manager Susann who was also so amazing. I have never seen two people work so well together. From now on I’m only purchasing from Lexus of Ft Myers. I hope they never leave that dealership! Great job guys, keep up the great work! Thanks again.

Ni
Review №11

Excellent, dependable, consistent car and service at this dealership year after year! Just leased another ( I think our 5 )through Wagner, who is the utmost professional sales associate weve ever dealt with. He goes out of his way to evaluate your needs, budget, and makes the transaction as easy as possible. Wagner even helped us with paperwork signing at home due to family illness, he is truly the best! Glen Conway in service is awesome too. Highly recommend. Look no further for your luxury car experience.

Sa
Review №12

Went to look at a Car I saw online…. I met Drew and was blown away by his customer service. He listened to what I wanted, took the time to talk to my family and ultimately found me the perfect car. The finance and and tech crew were also Amazing. If your In the market for a new car call Drew at Scanlon Lexus In Ft Myers…..What a great Expeience!!!!

Pa
Review №13

Took my son to buy a car and love how they pick you up for test drive. Loved our salesman John Gallan. Excellent customer service, great deal on car. I would highly recommend. Going back their to get my Lexus suv.

Ra
Review №14

Excellent service from Ian! Return my calls and bough t a beautiful LS 500 which he assist tremendously. Also, Susann in finance Made the paperwork and transition seamlessly. An All-Star team they have at Scanlon! I definitely would buy from them again.

Aa
Review №15

Scanlon was professional in all aspects. Friendly, helpful and prompt. This was actually a pleasant dealership experience!

Va
Review №16

Bought a car from Wagner and he has the best customer service ever. He is such a great worker and always listens no matter what. He is so helpful to find what your interest are and goes beyond to make sure they’re met. Overall great employer 100% recommend to buy your car from him.

Ed
Review №17

The sales, finance, and service departments were great. Aaron was my sales representative. I would recommend you make an appointment with him. I never felt pressed to purchase anything. He was very personable, knowledgeable about the vehicle, and answered all of our questions; prior to the purchase of my wifes vehicle. Im very pleased with my purchase.

Ha
Review №18

Their service is amazing! They are friendly and patient. Aaron is the best sales person ever. He would nicely answer all your questions and give you the best help. Susann is awesome too, she very patiently explained all the details about the contract when I was signing up. Its good store that worth a visit.

Sh
Review №19

My wife and I decided to buy a new vehicle, and knew what we wanted after our research. Our sales consultant Michael could not have been more helpful and professional in assisting getting us in our new GX460, and Susanne was great on the documentation work, and we could not be happier. Thanks to the staff at Scanlon Lexus for reminding us that first class customer service still exists today!

Ki
Review №20

I have a 2019 Lexus and Mark Lee was my sales associate. I had a great experience with Mark and the whole team at Lexus. Mark Lee was very up to date on all the cars have to offer from inside to out. I had a hard time figuring out how the digital parts work, and Mark guided me step by step. If I ever have any questions I feel I can call and Mark has the answers for me . Love my Lexus

Ri
Review №21

Leased our second Lexus. Salesman Ian Paton was great. A seasoned veteran that knew how to get us the vehicle, the price and the extras we needed. I’m 77 and have purchased and leased many vehicles, Ian is the best salesman I’ve ever worked with. To complete the transaction, signing the financial paperwork is usually long, complicated and painful. Ashli McConnell made it a dream. Ashli listened to what could be added to make our 36 months cost free during the lease term and at turn in. Great personality.Thank you Scanlon,Richard Canfield

tw
Review №22

Wanted to buy out my Lexus lease. In Florida, have to go to a dealer for the buyout and because I was extremely disappointed with the Naples dealership where I initially leased the car, I contacted Scanlon Lexus.Reilly Morris - Financial Manager, handled the process for me. No smoke and mirrors at Scanlon - all the fees and charges were clearly stated and emails and/or phone calls were promptly returned. I cannot give enough accolades to Reilly for his outstanding service. The lease buyout process was absolutely seamless. Thank you Scanlon Lexus.

Ji
Review №23

Ask for Zach Angelo! He was a great partner in the car buying process. He was very straightforward and let me know exactly what to expect throughout the processes. Very willing to work around my crazy schedule and he presented each and every possible vehicle option for me to choose from. Great experience! My next car, and hopefully all my friends next cars, will be from Zach at Scanlon Lexus!

Al
Review №24

Very nice and professional people. Told me that they believed in fair price and long term client. I believe in that philosophy as well. So I bought a new Lexus from them and traded in my old Lexus. The trade-in price was $16000 and they are now selling my old one for over $24000 two days later. Meanwhile friend of mine recently sold a car to Ft. Myers Toyota for $14000, and they are reselling it for $16300.Update: Thanks for the response from Scanlon and its updated price. Again they are professional people. However it is somewhat unfortunate that a little over one year old, 4 Michelin tires from Costco have to be replaced. I replaced the old tires at 52000 miles and now the car has 58600 miles (the tires are only 6600 miles old). Even the Appraiser commented on the good condition of the tires.

Jo
Review №25

GREAT EXPERIENCE. BOUGHT MY SECOND CAR FROM THEMLAST WEEK. Chris Popp salesman and sue in finance are amazing! Never going to another dealership!

Vi
Review №26

I bought a Lexus thanks to the service and knowledge of Michael Diaz. Any time that I need to buy a car normally I feel under pressure from the sales person. But I can say thats not the case of this gentleman. The way he engages makes you feel that youre part of the family in a genuine way and on top of that he knows his product better than anyone. That made my experience and the process of making my decision a lot easier. Even if I had any question about my car I contacted him and he help me as good as he did the day that he sold me the car. As a business owner myself I can said that his company is very lucky to have a employee that know the importance of a great customer service. That, by my own experience is not easy to find.

An
Review №27

Great overall experience at Scanlon of Fort Myers. Customer service was superb. I never felt intimidated or pressured. Alexxa Pate made buying a Lexus so easy and straightforward. I left knowing I got a great deal on a beautiful car that I love. I hope she’s still there for my next Lexus. 😁

Sa
Review №28

I dont usually write these kind of reviews, but I believe the following experience deserves recognition. My Husband and I had been shopping for a new vehicle for sometime and had settled on a new Lexus SUV. The sales person had spent several days of his time on the phone working a deal with my husband. When an agreement had been negotiated we made the hour and a half drive to the Lexus dealership arriving at 6:00pm. We both took a short, quick test drive. After becoming intoxicated by the new car smell and all the bells and whistles we bought the vehicle. Ashley, the very nice paperwork pusher lady spent the remainder of her night with us closing thee deal. On the long drive home, however my husband and I found ourselves discovering issues within the interior of the vehicle that did not meet our needs for one reason or another. We realized instead of excitement, we had been doing nothing but complaining about one thing after another. We decided we were just tired, as it was late, and would sleep on our decision. During the night we could not get over our buyers remorse and ultimately decided to try to return the vehicle back to the dealership the next day. When I arrived at the dealership our salesman was off for the day but the General manager immediately came out and addressed my problems. I was a little embarrassed and was prepared to receive a negative response to my request. But instead (my whole reason for writing this review) the General Manager treated me graciously and kindly. He listened and acknowledged the difficult predicament and wasted no time in getting my old car back to me and sending me on my way pleased and satisfied. It is because I this customer service that will keep me coming back in the future, unfortunately this particular vehicle just wasnt the right one for us at this time in our lives!

Jo
Review №29

Just leased my first new Lexus from Scanlon. Extremely professional staff. No pressure sales tactics. My sales consultant Drew Williams was very friendly, helpful and knowledgeable. I highly recommend Him. Also, i would like to thank my excellent delivery & technology specialist Sisi Rodriguez for helping me with all the technical details of the new car.

Or
Review №30

I was in search of a used truck. Scanlon had one that fit my needs. Their online advertised price was exactly what I paid, no hidden fees (this was contrary to multiple other dealerships I visited). Fair pricing and great service! Thank you to my sales rep, Michael!

Fl
Review №31

I highly recommend Heather Cotorakas at Scanlon Lexus! She did a great job explaining all the options to purchase vs. lease the Lexus. Heather is very patient and kind and I would definitely refer others to see her and the dealership. A bonus is that Scanlon realizes how much technology is involved with the car and offers free technology consultations with their local expert named Sisi. These sessions were very valuable.

El
Review №32

I purchased my dream car with the help of Wagner Brenes and Susan they helped me get the best loan and rates. They both took there time to explain to me everything and answer my questions!100 % recommend both of them when you go purchase your car !

Be
Review №33

Micheal Diaz was an amazing sales representative and helped me with every step of the leasing process. Highly recommend him when looking for a trusted individual. Also, Dan Hoffman, who’s in service, was amazing and highly recommend him. Love Scanlon Lexus

Ph
Review №34

My wife and I just purchased a Lexus ES350h from Scanlon Lexus and our salesman was Gary Behnken. Gary did a fabulous job he’s very knowledgeable, personable and professional. His patients and attention to detail sealed the deal for us. We could not ask for a better salesman at Lexus. Thank you so much Gary.

Ge
Review №35

What a pleasurable experience with our sales person Christopher and his manager Mr. Smith. We are very pleased with the entire experience and the excellent trade in amount and purchase price for our new Lexus. We highly recommend Scanlon Lexus.

To
Review №36

I recently leased an IS from Scanlon and they were great. I worked with Ian Paton for over a month and he was patient and helpful. Ian always responded to my inquiries and pretty quickly. I was hesitant at first because he has a very laid back style compared to most. But I assure you he knows what he is doing. I feel he was honest and realistic with me. They have a different approach at Scanlon than I was used too. The experience went without pressure or tricks. They have an amazing product with experienced and helpful staff.Best regards,Tony Pelican

Ka
Review №37

My husband and I had a wonderful experience while being at Lexus, all thanks to our car salesman Michael. He was beyond helpful and made every process so positive. I definitely recommend anyone who is looking to purchase a Lexus from Scanlon go through Michael you will not be disappointed!

Hi
Review №38

What a complete pleasure it has been to work with Gary Behnken regarding our vehicles. He goes above and beyond to see that we are completely satisfied as Lexus car owners. He’s an asset to the Scanlon organization and a complete professional. Thank You!

Ma
Review №39

Very nice. Michael Diaz was a great sales rep. Jerad was our finance guy very low pressure. We highly recommend!!

Et
Review №40

Absolute best service here - 10/10. I used to go to Germain Lexus of Naples, however, their service is awful and tried to take every dollar they can from you. Scanlon Lexus is by far the best lexus dealer I went to all thanks to Daniel Hoffman. He’s the best.

Mi
Review №41

My Uncle Bought a RX350 from Aaron and Suzanne. They were very nice and made things easy for him to get a good reliable vehicle. Scanlon Lexus is a class act compared to other dealerships.

Br
Review №42

Just leased a brand new IS350 less than a week ago and I couldnt be happier with it or my experience during the sales process. I had previously contacted salesman Wagner Brenes about the vehicle I wanted and he made the process extremely seamless. He got me a great deal on my trade in and a great deal on the new car. All I had to do was switch my insurance over and sign the papers. He was very professional and informative as were the financier and technology specialist.

Ki
Review №43

I recently purchased two cars with Scanlon Lexus In Fort myers. The people that I worked with were knowledgeable and helpful as well as extremely courteous and friendly. I highly recommend Scanlon to anyone. I will never go to another dealership. Ask for Gary, Susan and Reilly. They are “the best”.

Na
Review №44

The dealership is clean, bright and safety conscious. I was leasing my second Lexus RX 350. Mark Lee, my salesperson knew everything about the car, specifically the changes made between 2017 and 2021. He made every effort to answer all my questions and if he didnt have the answer, he got the answer. I never got farmed off on someone else. He also understood that even people who can buy a Lexus dont think money grows on trees. We worked out a deal with no theatrics, no threats that this is the only car left, etc. Also, I only dealt with Mark. He went to his manager for pricing approvals without involving me. For that alone, Im theirs forever!It was the best car buying experience Ive ever had.

Le
Review №45

Extremely impressed with my experience at this dealership. Our salesman(Aaron) was knowledgeable, respectful and honest. Highly recommended!

Se
Review №46

BEST DEALER EVERService is greatPrices are greatStaff are greatIm amazed every time I come get my car Serviced. There was only one time I decided to go somewhere else and I regretted it. Decided to change my tires at pep boys thinking it would be cheaper. Turns out it was but by only about 10$ and the quality of their work was no were near the quality of Scanlon lexus service. Every time I get my car Serviced here it comes out feeling like new. The free complimentarywash is the cherry on top.

Au
Review №47

A friend told me to go check out Scanlon Lexus while I was looking for a car recently. I laughed her off and said I couldn’t afford a Lexus! She told me I had nothing to lose by going in there and I am so glad she did! Jessie Robinson was my sales guy and he was awesome. The feeling at Scanlon Lexus was unlike any other dealership! Jessie wasn’t pushy, he got to know me as a person and listened to what I needed. And I can’t say enough about Susann in finance. Susann made it happen and she has the best personality! I felt like I was an actual person buying a car, not just a name on a file being pushed through the process and that is because Susann is a master at building the relationship that will bring me back when it’s time for another Lexus! Thank you Jessie and Susann for making feel welcome and part of the family! Everyone should skip all the other dealer visits and just go to Scanlon Lexus!

Bi
Review №48

My experience purchasing a car from Michael Diaz was exceptional. He helped me find the car that fit both my needs and my lifestyle. Michael’s knowledge about the features and benefits of each car is outstanding. Purchasing a car is a big decision so I would definitely recommend Michael to help you with it!

Al
Review №49

I could not be more pleased with the service Wagner provided me during my trade in process. He was extremely patient and answered all my questions. He went above and beyond to provide me with excellent customer service and ensured I left the dealership with a great deal and 100% confident about my purchase. This is my third Lexus and I know they will continue to exceed my expectations. Scanlon Lexus has gained a customer for many years to come.

Ed
Review №50

Great sales experience. Michael Diaz was very knowledgeable as we compared the RX and NX. The buying process was smooth and were loving our new certified NX.

He
Review №51

Gary Behnken handled our earlier lease and last purchase. He is very efficient and a credit to the dealership. He is knowledgeable and has good sense of humor, a benefit to both sides in a negotiation. We were very satisfied with his service. We also want to mention two others that we dealt with in the process of the purchase and the trade in of our previous Lexus. One was Jerod Kessler and the other was your technology specialist Sisi Rodriguez. They were both very helpful and fine professionals.

ch
Review №52

I flew out from Texas when I saw that there was a special car for sale here. My sales person, Jonathan Aviles, was the most attentive person I have dealt with. I called Wednesday and had the deal ready to pick up the car on Thursday. He stopped everything he was doing to facetime me 15 minutes after I had spoken with him to drive the car around. I advised him to drive it hard to make sure it was fine. He sent me additional photos from the ones online and got me the paperwork signed and ready to go. If you want somebody that will take care of you and your interests, then this is the person to see. Thanks Jonathan and staff for the wonderful experience at Scanlon Lexus.

Do
Review №53

Ion Paton was our sales person. From the time Ion first greeted us and introduced himself as we walked around looking at cars outside Scanlon Lexus until the time he saw us off in our new Lexus RX 350 about a month later, our experience was pleasant and problem free, He guided us through the pros and cons of the various models, very easily answered all of our questions, and then found us the exact car we wanted.(which actually hadnt been built yet). Everyone we encountered at the dealership was helpful and friendly. Ion kept us updated with multiple phone calls as to the progress of our vehicle and helped successfully with a few minor changes we had requested. As we drove away in our new Lexus we commented to one another that buying a vehicle had never before been so easy, hassle free and enjoyable.

Da
Review №54

I bought my RDX Advance from John Gallman. He helped me pick the perfect car for me. Our family has done business with John for over 40 years. We keep going back for his friendly, professional manner. He is one of the best salesman we have ever had. Always reliable and honest. I would recommend him for your car needs!! Check out John and Scanlon Acura!

Da
Review №55

Recently purchased my second vehicle from Scanlon, this one because the first experience there was so positive.The staff, and especially Mark Lee in sales went beyond my expectations with extra assistance with financing and insurance issues that made the experience of owning a Lexus even smoother and more enjoyable than I imagined.

Ro
Review №56

We recently purchased our vehicle from Lexus of Fort Myers. Our sales associate Gary Behnken made the process seamless. His kind, caring, professional and thoroughly knowledgeable presence during our purchase made the experience truly unique. His attention to detail and concern for the buyer is truly a lost art in todays car sales industry. Kudos to Gary and the team at Scanlon Lexus. We shall return!

Gi
Review №57

Car shopping can be stressful. That is not the case at Scanlon Lexus. From the minute I walked in I felt welcomed and at ease. Chris, Bill and Drew went above and beyond, answering my questions, explaining things, searching for the right vehicle, and helping me stay within my budget. They were patient, kind and I left feeling great about my new car and my experience. I also love being able to support a family owned business that has been part of the community for many years. Thank you!

An
Review №58

I had the best experience at Scanlon Lexus. Jonathan was an excellent sales person being honest but not aggressive or pushy. They actually had the car they advertised on their web site and they went above and beyond to get me into it. Susann Nogales is the best at what she does and I would ask for her!! She really knows what she is doing and she cares about the people she serves. This dealership stands out for its exceptional customer service among the many who really just want your money. I will only go here in the future! Thank you Lexus, I love your product and I love your people!

Ma
Review №59

From the time Mark greeted us at the door, found our new car, did the paperwork, and gave us a quick study of its features, our buying experience was the best. Thank you Mark and Scanlon Lexus!

Da
Review №60

Scanlon Lexus has been taking care of mine and my wifes familys vehicles for decades. I would highly recommend their sales and service departments to anyone.

Ke
Review №61

Just purchased a new car from Jessie at Scanlon Lexus and it was by far the easiest car buying experience I have ever had. He was very knowledgeable and patient with me and my family. I would highly recommend Jessie for any car purchase in the future. He will work with you, not be pushy, treat you with mutual respect and dignity. If I could give 10 stars I would! Personally I think he should be running the whole place one day!

Ma
Review №62

Excellent customer service from my salesman, Mark Lee throughout the entire process from pictures to answering questions. I live in SC and after purchase had to fly in to Fort Myers to pick up vehicle. Mark volunteered and actually picked me up at the airport approx 25 minutes away from dealership. Vehicle was spotless when I arrived and paperwork was ready and waiting. I was on my way in no time. Excellent, excellent service. Will definitely consider when purchasing next vehicle. Well worth the travel.

Ka
Review №63

Ask for Jessie, he is absolutely amazing. The process was stress free and pleasant. He was very knowledgeable and took the time out to go over all the features in the car. His customer service was outstanding. He went above and beyond to make sure that we had a great experience! This was one of the easiest dealerships to work with. Susann helped make the process so seamless and Chris made sure we got the best price in town. It was an absolute pleasure doing business with them. I would highly recommend this dealership to anyone who is looking to buy a Lexus at the best price and with exceptional customer service.

Vo
Review №64

This was my second time at the dealership and the staff is very professional and treated me with respect. Great job Bob Bush for making the arrangements on a rental car so I can take care of some errands while they were working on my vehicle. Everyone from the outside where you drop off your vehicle to the inside of the dealership was very pleasant and courteous.Thank you getting my car service and ready to go in a reasonable time frame.

An
Review №65

Drew and Bill were excellent from the start. We weren’t treated like customers, we were treated like family. The process was very smooth and efficient. We will definitely be a Scanlon Lexus customer for life. Drew and Bill helped our family get out of our old vehicle and into a brand new Lexus! The customer service follow up and check in’s were so thoughtful. We will be forever grateful for the Lexus team!

Be
Review №66

Fantastic experience buying two cars from Mark! He was very professional and made the process painless.

Gi
Review №67

Jessie Robinson was my salesperson, excellent, service, worked as fast and as hard as humanly possible, got me a phenomenal deal. 100% recommend him and the dealership

di
Review №68

Great experience, very helpful staff, Jonathan in sales was great, thank you very much!

Ma
Review №69

I just wanted to say this is the most ethical honest dealership that Ive dealt with... From the get-go Mr Popp was very honest and upfront about the process of buying the car... The F&I specialist Susann Nogales also!!!!I recently went to Plattners automotive in Lehigh acres and I was not impressed. Theyre trash. because the car prices they advertised online for a 2012 prius was fake and it was false advertising. It was a bait and switch. When I got to the lot in Lehigh for Plattners they wanted plus $4,000 and they called it on the lot deal .This time around for me, there was none of that with scanlon Lexus. Very happy and pleased and impressed.I will definitely keep them in mind for a car again at the top of my list.....

Je
Review №70

Customer service here is unsurpassed. Always such a pleasure.

Ri
Review №71

You need to go see Jessie Robinso. He is the best and great experience

Je
Review №72

2 weeks ago, I bought my 1st Lexus. It was a lifelong dream and I finally did it! Zach Angelo and Susann Nogales were amazing from beginning to end, answering every question I had and wearing their friendly smiles. I felt like I was sitting in their living room. The customer service is top notch! Thank you for everything. I am truly proud to be a part of the Lexus family. I absolutely love my new car and am a Lexus lifer!

Be
Review №73

I just moved here a few months ago, I went into Scanlon Lexus and met Michael Diaz. He couldn’t of been more helpful to me in finding my dream car. He is the absolute best! Thanks again, Michael!

Ol
Review №74

Leased a car from Scanlon Lexus in the past, and went back in there today to get some info. I dealt with Joel Ortiz who was nothing less than fantastic. He answered all my questions, wasn’t pushy, and didn’t keep me there all day(the way many dealerships do). Not sure if I am going to go with a Lexus again, but I can say I would highly recommend Lexus and Joel Ortiz to anyone in the market for a new car.

je
Review №75

Throughout the entire process customer service was top notch. I had Mark Lee as a salesman and he didnt disappoint. He went above and beyond to make sure all my questions and concerns were handled. Day of pickup, Mark was extremely knowledgeable and patient, taking the time to go over every area of the car in detail. I would highly recommend him and Scanlon Lexus.

Pa
Review №76

I stopped by to look at the RX 350 and Was greeted by Drew Williams! Such a super nice guy and very knowledgeable. If I do buy, it will be from him!

Jo
Review №77

I just purchased a new Lexus ES350 from Scanlon Lexus of Fort Myers. I had an outstanding experience with the dealership as well as with sales consultant Jessie Robinson. He knew the product very well, took the time to explain everything on my new car and treated me with the utmost respect. I highly recommend seeing Jessie at Scanlon if you are in the market for a new or preowned Lexus.

de
Review №78

What a great experience I just leased a RX 350 for my wife, Jonathan Aviles was our Lease Rep . Very knowledgeable and very attentive he gave us a great deal . I would definitely recommend Scanlon Lexus of fort Myers. Great inventory and great Lease Rep Thank you Jonathan A.

Ry
Review №79

5 premium star experience - Zach was my first point-of-contact at Scanlon and he guided us to the 21 UX 200 model (F Sport) on the sales floor. Sat in it and it was a world of difference against what I reviewed for other cars. No pressure, felt very conversational, and the team, including Susann who I worked with on my financing were personable and I enjoyed actually being at the dealer. Most of the time, Im ready to get in and get out and hope I dont come out with any car trauma. This is my first Lexus (and luxury car), so that fact that this was so seamless and fun -- this alone, says it all. After leaving here, I feel like Im part of the Lexus family. Thank you for the above & beyond service. I would recommend to anyone looking for a reliable, upscale vehicle, to check out this Lexus. You will not be disappointed. Seek out Zach -- he made my experience worth the while and for that I am adding a 6th star. :) Cheers, Ryan

Mi
Review №80

By far the best Lexus dealership around excellent staff and management

Ro
Review №81

I am so happy with my new Lexus. My Sales Associate was Mark Lee and he helped me find a perfect car. No pressure, he let me pick the right time to purchase. Reilly guided me through the paperwork and was also great to work with. Thank you gentlemen for a wonderful experience!

PL
Review №82

I was helped by Mr. Popp, and I can not stress enough how personal and easy he made my familys experience with this dealership. He had the car I requested to see ready for me to test drive as soon as I arrived. The process took less than an hour to drive and by my new (amazing) vehicle. I could not be more pleased with his help he was very knowledgeable and kind.

Th
Review №83

I had an excellent experience with buying from this dealership and it’s all thanks to Frank Smith, my salesperson. Frank made the entire experience seamless. His professionalism and follow up are 2nd to none! I highly recommend asking for Frank Smith if you’re looking for a great car buying experience!

Ed
Review №84

I purchased my first Lexus today. The team was honestly a pleasure to work with. Wagner and Mark made the purchase a pleasant experience and I got a terrific car at a good price. Trading in my old car was easy and fair. I applaud the entire team for making my experience at Scanlon Lexus one that I will repeat agin in the future. Thank you all.

Gi
Review №85

Jessie Robinson was professional, friendly and personable. It was a no hassle transaction which we loved. We were treated great from the moment we called and then when we arrived on site! Stephanie was great as well. We couldn’t have asked for better treatment from both!!

Mi
Review №86

Scanlon Lexus is without a doubt the most accommodating and well run Lexus dealership I have ever dealt with. I leased two cars with no aggravation, the right numbers the first time, and an extremely high degree of professionalism. Everything I was promised was delivered promptly and with excellent customer care. Today I brought my new vehicle in for some after sale service and the experience was stellar. I live in New York and Florida. I have always dealt with Lexus dealerships in New York. I can tell you unequivocally that those prior experiences cannot begin to compare with how I was taken care of at Scanlon Lexus. I cannot recommend them strongly enough! Michael H. Levin

Lo
Review №87

Although we did not purchase a vehicle. I would like to comment on the hard work that Jessie Robinson did via Cel and electronic means. He was very professional and courteous. I would highly recommend him to assist anyone that is interested in purchasing. I wish him well and the dealer should be proud to have such an employee.

Ju
Review №88

Purchased my Lexus RX350 this past week. Our sales person, Ian, was fabulous. He was professional and best of all honest! The finance department was quick and efficient. Mike, in finance, assisted us and provided us with excellent customer service. I would highly recommend this Lexus dealer to friends and family.

Ca
Review №89

Mark lee our sales person is fabulous! Ask for him

Lu
Review №90

Wow had a great experience here at Scanlon Lexus of Fort Myers. Thank you Joel Ortiz for helping me find the car that fits me and taking care of me. Joel got me through the process quick and easy. As a first time buyer I doubt I’ll ever have an experience purchasing a car like this ever again!!!!

Al
Review №91

I want to thank Sam Vince for his amazing help finding the perfect Lexus for us! We gave him what we were looking for in a used vehicle and he found it! The quality of car and the service they offer cannot be beat anywhere around! Thank you to Sam and the team! We will be back!

M
Review №92

Scanlon Lexus is TOP TIER without a question. I just leased my 3rd car from the dealership and have been since 2015! They are the most accommodating car dealership I’ve ever been to and you will not be disappointed. Heather Cotorakas is my go-to person and I cannot express how helpful she is throughout the entire process from helping me pick my car to literally calling my insurance and getting me switched over to every other aspect when getting a new car. I never feel like anyone at Scanlon is pressuring me or just telling me what I want to hear so they can get a sale. They are the real deal and show it. You can just tell everyone that works there genuinely loves their job which is refreshing and nice to see. 10/10!

Mi
Review №93

I leased my 2021 ES350 here on Dec 23, 2020 and the whole experience was outstanding!!Three days before I had called the dealership and spoke with Mike Parkinson who became our Sales Consultant. Mike is very professional, knowledgeable and just a great guy to deal with .... no pressure at all from him and I always felt that this transactions was about my needs and not about the needs of Lexus. Then we dealt with Mike Lawson (Business Manager) who was also very professional and honest ... direct to the point and no BS, very thorough, educational and fun explanation of the whole leasing process.I can truly say this was my best experience ever with a Lexus dealership... (and Ive dealt with four in Miami, FL where I live). I just met these folks at Scanlon Lexus but I highly recommend them!!

Be
Review №94

We came to Lexus when it was time to replace my car. We were greeted by Sam. He was professional, courteous and made my family and I feel at home during the process. He went out of his way to make sure my kids had snacks and felt welcome in the show room. When it came to the car we chose, his knowledge was impeccable. He made sure we knew about the car and all the benefits that come with being apart on the Scanlon family. It was hands down the best car buying experience I have ever had.

De
Review №95

I bought a Lexus RX 350 from Scanlon this week. My sales rep, Gary Behnken was outstanding. He has worked at Scanlon Lexus for many years and is a wealth of information. He is also extremely helpful, friendly, and listens well. He did a great job of helping me find the car that fit my needs quickly. He is very straightforward and works hard to take care of his customers. He did a great job of showing me the key payment options and helping me figure out what made sense for me. There were no hidden figures or add-ons that werent requested. Suzanne in the finance office was also very helpful friendly, and sharp and I appreciated her explaining everything thoroughly. The young lady who showed us how to use all the technology was great but Im not sure what her name was, maybe Theresa. I was out the door with my new car less than 24 hours after dropping in for a test drive. I am very pleased with Scanlon Lexus and wont hesitate to go back when I next need a car. I looked at cars at 8 other dealerships and there was no comparison to the quality experience I had at Scanlon.

Ce
Review №96

Doing business with Mr. Michal Diaz-Granados was such an amazing experience, all the knowledge, the service and all the explanation....and so many things more made me return to get my second car at Lexus.

Ma
Review №97

Could not be happier!!! Just leased my first Lexus at Scanlon Lexus of Fort Myers and the team that helped me was by far the best in class. Wish there were more like them in the world. Thanks Jon Aviles and Susann Nogales, you guys are truly a dream team. Courteous, extremely knowledgeable and a terrific team to do business with. I can’t say enough good things about their fantastic customer service.

Ri
Review №98

Great service to & really friendly advisors (like Dan Hoffman), nice amenities.

Pa
Review №99

Sam Vince picked out the car i bought from Scanlon. I loved it on sight. He continues to check to see if Im still happy with my car regularly. The answer is a resounding YES for 2 years now. Hes my car salesman for life.

Ta
Review №100

I went to look for a car and the saleslady Melissa Hartle was the nicest person and so helpful. When Im ready to buy, she is who Im going to see. I would totally recommend her!!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:14200 S Tamiami Trail, Fort Myers, FL 33912, United States
  • Site:https://lexusoffortmyers.com/?utm_source=GMB&utm_medium=Google&utm_campaign=Organic
  • Phone:+1 239-481-9797
Categories
  • Lexus dealer
  • Auto parts store
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • NFC mobile payments:Yes
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