Patio kings installed a split level, solid patio cover with lighting on my house. The owner Rick came out and designed the patio, gave me great ideas about the lighting and then the process started. Victor was the installer and I will say he did an amazing job, start to finish. He took time to answer questions and gave me an overall great experience! I am very, very pleased with our new patio cover! Thank you Patio Kings for an amazing job!
Very happy with my 24’ by 18’ insulated patio cover installed by THE PATIO KINGS. They were hired to take down a similar cover recently installed by another contractor. They have corrected other installations from the same contractor. My cover installation was done so poorly that it was barely attached to my house, none of the electrical was done properly in fact it was not grounded. It took over a year, but that contractor paid a settlement. Disappointing- the inspection didn’t catch any of the defects and the state license board did a slap on the wrist. This contractor is still in business- Beware!!!! Check licenses- I would recommend using someone with a general contractors’ license!!!! Check reviews!!!!I would recommend The Patio Kings. Josh, the supervisor, was very attentive to details and explained and documented all the existing defects as his crew torn down the existing patio. Thanks again!!!
They did my daughters house in Fresno and Left a mess of caulking all over the patio gaps in between the stucco and the patio mount run if you see patio kings
Everything went good in the beginning, Caleb came out measured our yard and got an idea of what we wanted. We made a trip to their showroom and were told it would be a few weeks for an estimate. Well its been over a month and have not heard one word regarding our estimate.
I recommend the Patio Kings of Fresno CA solely for completed product workmanship and the work ethic of the installers and delivery staff. I have a new patio cover installed last week that I am pleased with.Much like several of the reviews already posted, I found communication and accuracy lacking in office-to-shop staff. The initial project bid was conducted in a thorough fashion by Richard who did respond via e-mail to my inquiries about changes to the initial contract. However, it took two rounds of communication with office staff to get a signed copy of the contract change agreement.Shortly after contracting for a patio cover, I received a lengthy e-mail with attachments from the production manager which contained conflicting information about the delivery of materials. I had scheduled other work to be performed on my property contingent upon the delivery [date] and installation of this project. I received a call a day early that materials were being delivered but was unavailable to pay for the materials. I explained this to the driver who was courteous and understanding about the miscommunication. We agreed that I would mail the check since the miscommunication about the delivery date was on them. I called the production manager to inform her of this and she had the audacity to argue the conflicting communication with me. Fortunately, I was where another person heard this conversation. I confirmed the installation date with her to make sure that was correct.I received a call from the installer on the first day of [expected] installation informing me that he could not come that day. He did arrive the next morning as promised and immediately saw that not all materials were delivered. He made calls and had the remainder pieces delivered a couple hours later. There was still a slotted panel missing, however, which meant he would not be able to complete the job that day as hed intended. Luckily I had cleared my calendar for the following day in case of any further issues and was glad I did.The installers frustration with the inefficiencies put on him was palpable, but he was courteous and respectful toward me the entire time. He stayed in communication with me and let me know exactly what would occur next in the process to correct the order and delivery errors. He stated several times that, regardless of the mistakes made before him, his main concern was my satisfaction and that I be happy with the final [installation of] product. The patio cover has since been cleared by the city building inspector. Life is good.Commendation to installers Enrique and Adrian for doing what they said they would and doing it well!PROS: Courteous and respectful delivery and installation workers, product qualityCONS: Poor communication, delays, poor/no follow up, poor customer service, expensive