Bought a couch from them a year ago, it broke literally the day we got it. None of the wood is connected by anything sturdy but finishing nails. There was nothing they could do about it they said, but take my $800. Anytime I’ve been in there the employees have been rude. The manager is a farse. Used to love big lots up in the dfw. There is no comparing.
Have purchased several item in the past, very satisfied. Recent additions of new items keeps me coming back and prices are fair for the most part.
Nice selection and decent prices
Very helpful and friendly. Great mattresses and good prices.
Love this store!!! Easy parking great deals and variety 👍
Very friendly and helpful staff
Love this store!! Get lots of things here
They had what I went in for and the staff was helpful and friendly
Took my Mom In Law, help her buy few things,
Cant seem to go in there without buying something great store to get the thingamajigs and knick knacks that you need
Good place to shop. Some rely great bargains.
I love this Big Lots location and always go before leaving the Island. It has a better selection than some of the Houston stores. The staff is friendly and the service is excellent. I love the Garden Decor, Appliances and Health Supplements. They actually had MCT Oil for $10 and it was high quality! When youre in Galveston stop by and see for yourself ✨
Very nice people helpful and all around pleasant experience
Great place to shop
Great prices. Jazz needs a raise! Were in our 60s, and jazz just smiled all the way thru...
I hate when I go to a store and I pick up three different colors of an item and none of them....none of any color or size of that item are in the correct spot BUT they are folded and organinzed,, so Im thinking it cost one price and its twice as much at the register. Just fix your store or give me the price I though I was going to pay and keep the attitude to yourself. Only giving a three because the store had what I needed, just not the price that I expected.
Always fun to see what they have. Good prices too.
My experience in Big Lots is always good, I find what I need,get tips from workers and all ways a kind and curiosity checkout!!💯❣️
O loved the table s
Great place to shop!! Friendly Staff lady..sent we off with Blessings.
We have great friendly employees at the big lots in Galveston
A lot of good buys2 large bottles chunky salsa $4. Easter stuff good prices and very reasonable. Sandles and more a great sale on lots of things.
Not stocked with 2liter coke again. Sale that started 1 day ago.
Ok.
Always great finds on sale. Great place for holiday decor. Nice selection of home goods. Store is always clean and quiet. Dora is really sweet and always helpful.
Great sales. Clean restrooms. Excellent customer service
Good selection of discounted kitchen appliances and utensils. Many household supplies and nonperishable food.
Great Atmosphere, employees were available to help with searching for products.
Live this place!
I should have started my holiday shopping here. Found all those last minute unique gifts that you must have here and No crowds!
Really cool products. Havent been there in years. Worth looking through the store.
Its a nice place. Its very neat and clean. They have a lot of good things their. All of their summer outdoor stuff is on clearance right now
I find so good stuff for my home
I always buy more than I planed. They have some great deals and with the reward program you save even more.
They dont have a lot compared to a lot of the Big Lots I have been to before. I still would have given them four stars, but for what happened later.We bought a large bag of candy for Halloween but they never gave it to us after we paid for it. No problem, I just made a special trip back later. I got back with the receipt, and the man I went up to, to ask what I needed to do; declared that I was trying to steal from them. I was shocked. I explained that we bought the bag but it never made it out of the store, again. He told me that if I had left something it would have gone into a special basket. I asked him to look in the basket but he couldnt find it.When he finally got someone else to find it, it was completely empty. He declared that proof that I was a thief. I sighed and asked if it was unusual for the basket to be empty, especially during a holiday? Another associate walking by stating that she had just put everything in the basket back throughout the store, as normally no one ever comes back for their stuff. Finally, the man lets me have my one bag of candy but still was looking at me like he should have called the cops.One star.
Not discount anymore
Very nice group
Great prices and good selection.
Junky and dirty
This store has done a 360 turn in 3 months. I shopped in the store in June and it was a mess, shipment all over, dirty, and empty shelves half merchandised. I came back a couple weeks ago and it was a completely different store. The place was so clean the floor sparked, shelves were merchandised and priced, inventory was full and ready to buy, and the overall atmosphere was inviting to shoppers. Even the staff seemed friendlier. Maybe they got new management, whatever it is the place looks great and I can’t wait to shop there again. I hope it stays that way!
Love big lots. Did not like the employees following me around. It was very degrading
Customer service is great, very friendly. You can find pretty much anything your looking for. It is clean and orderly !
Big Lots must have gone through some upper management changes because in every store I visit the employees are friendly helpful and appear to be happy.Years ago this was not the case and I went there only if they had something I needed; now I go if I need to kill some time and Im just wandering the isles...and usually end up buying something.
Everyone is very friendly and their selection of goods is very good. I always find something good that I need there. Lots of parking and good prices.
Great place to buy furniture and home needs here will recommend!
Great staff bought a lot of stuff here and saved a ton of money
This was the first time I ordered online for store pick up. The manager handled my order - it had been bagged and ready to pick up. Normally I like to just browse the store, but this time I had specific items s I needed so pre ordered. Ill do it again.
Well stocked, big selection, good prices, and friendly staff
I personally love big lots Galveston has very nice employees. Always have a good visit there.
Everyone is very friendly and courteous & helpful! Great prices ! Love doing my shopping there!
Went in last minute to find a selfie stick to take on the cruise. We found 3 on the shelf; I should have bought them all because the kids and my husband trying to share and operate the one selfie stick was funny. The price was excellent for the product and it did not break during the cruise or malfunction.
Sometimes, Big Lots has just what you need at a reasonable price.
I stopped by Big Lots with my small list. As usual. When I got in there, I bought all the items on the list and more. I have learned that if there is something I really want, I should buy it. Chances are it will be gone the next time I get back to that store or the one on Nasa Road One. I enjoy the fact that they have imported jams/jellies, cookies, pasta noodles, etc. They have hired some new employees and they are working out. The store remains clean. The employees are helpful.
Always have what I need at good prices.
Amy4,2z is great. She showed me and only heard me. I was talking to my friend an Amy ztook over and led me in right direction. It was a cold Dr pepper Btw. 😁
Good prices, easy parking. And well stocked store. And some great prices on furniture .
Very nice clean and the staff greet you treat you respect and ask if you need help finding anything. Store very well organized.
I like this Big Lots. Friendly employees, well stocked. If you see what you want, buy it, once it is gone you may never see the item again.
Clean, good selection, friendly staff, good pricing.
Poor service. Bad communication skills.
You have to really shop other places to know that their prices arent less anymore. So many things in this store are higher than your neighborhood super market / department store.
Customer service is alright. I ask an employee if they had a baby bottles she told me they dont carry baby product....
Found some cool styff.Had some great furniture pieces will be bsck.
Didnt have alot of stuff in stock
The cashier was nice I guess Im just really not a big lots fan
Always consistent good prices
Big lots is the only place where I ever get my Truman pickles from nobody else got it not even Aldis
Found everything I needed in a short amount of time, and didnt have to go to another store. Great!!!!
Like to browse, have bought many Items and have been satisfied.
Just stopped by to see if you had the garland Ive been searching for you had a nice selection. Employees were very friendly and helpful.
Ok
Friendly & clean store
Big Lots in Galveston...great! Courteous, clean and a great inventory.
Love looking at what they have
Fantastic deals on unique products especially import foods and groceries, and the always great discounts on close out and over stock items
Nice variety of everything. The furniture is really nice and the prices are reasonable.
I love big lots due to it being a department store with furniture (mattresses, couches, etc) at affordable prices!
Store is clean and well organized with a friendly helpful staff. Nice prices and rewards program.
You never know what you will find. This is a great place for holiday decor.
Everyone over looks Big Lots and they have great deals especially on water and toilet paper.
They have some pretty good deals.
Its fun to see what they have every week. Something new.
Good prices,decent selections and friendly customer service.
Can find nice clearance items
Big selection of furniture and food and every need you have.
Love Big Lots! Lots to choose from with great prices.
Good prices and a nice variety
Prices can be good or bad. Check out is slow. A lot of furniture available.
I love this store! Always find great deals, low prices, and name brand items!
The selection of items is very good, and the prices are low.
Just brought a couch and a chair for here. Great price and good quality
Furniture and big articles....Good price
They have some pretty reasonable pricees, including name brand..
I use to go to Big Lots in AZ but here very over priced.. Really! People polite!
Clean store, friendly service. Slightly lacking in the inventory.
Nice place good prices
Old store, prices are about the same as Walmart, friendly service rice.