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Wisconsin Document Imaging, Green Bay
1850 Velp Ave, Green Bay, WI 54303, United States
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Wisconsin Document Imaging, Green Bay
Comments
Li
Review №1

It was a pleasure working with Tom Skully today. He was very polite and knowledgeable in walking me through a printer issue I had due to merging into a new system at WELLS. Keep up the good work !!

Jo
Review №2

I have nothing but high praise for Wisconsin Document. Their quality and customer service is exceptional. Whenever we ask for their assistance on a job, large or small, they’re extremely responsive. I highly recommend them!

To
Review №3

WDI has been nothing but excellent! I have worked with many other imaging companies in the area throughout my career, WDI hands down beats the others on price and quality of service. Whenever there is an issue with equipment we look forward to working with their techs! Defiantly worth the money for the service.

Le
Review №4

We have been using the services at WDI for many years and they are an awesome company to work with. The knowledge of their IT techs, the timeliness of their repair staff and their customer service is outstanding! Have nothing but good things to say about WDI!

Ti
Review №5

The people here have always been super nice, very helpful, and respond quicker than I would have expected when I entered into the service contract with them. I have been nothing but pleased and I feel its been well worth the monthly service fee I pay.

Da
Review №6

WDI has done a great job in managing our print services. In particular, Jil, our account manager is always available to ensure that any problems that come up are solved quickly and efficiently.

Sa
Review №7

Dan and Tom helped me with the copier and the user codes. Its great to have someone that can help you remotely. Wisconsin Document Imaging is great. Always willing to help.

An
Review №8

Jil and her team have been wonderful to work with - highly recommend WDI for meeting your printing/copying needs!

Ja
Review №9

Weve always had good customer service with WI Document Imaging of GB, but THIS was customer service at its finest!! Yesterday I went to change our toner, and discovered we had none. Whoever changed it last, hadnt let me know to order another one. Ugh! I immediately e-mailed WI Doc. about my dilemma, and this morning one of their techs showed up to install one for us AND brought a spare!! That is less than a 24 hour turn around!! Our business is pharmacy, so not having our fax machine is a huge deal. Thank you, thank you to Debra and your team for being the best at what you do!!Gratefully yours,Jamie T. Keshena, WI

Tr
Review №10

Our printer/copier (Savin IM C300) was experiencing an issue with the toner volume display on the main screen. The screen said Loading, but never completed the action. Within 15-20 minutes of reporting the issue, Tom Scully called and was able to fix the problem remotely in a very short time. We love Wisconsin Document Imaging. Ordering supplies is easy and they get here within 24 hours. The staff that answers the phone are always helpful! We have leased our copier/printer equipment from WDI for the last 12 years. I never look anywhere else.

Ma
Review №11

The Brown County Home Builders Association has been a long time customer of WDI and we could not be happier! Their response to service requests it literally within hours and their sales staff makes sure we are getting the very best bang for our buck as a non-profit organization. Keep up the great customer service!

Ja
Review №12

I have worked with WDI now for over nine years. My first contact with the company concerned the purchase of a new photocopier. The sales rep (Brian T) was very professional, did not use high-pressure sales tactics, and came across as being honest and knowledgeable about the industry, technology, and competition. I appreciated the buying experience and have not regretted my purchase since. I have also annually purchased the service agreement for the copier and have been very satisfied with WDIs prompt response to any issues we have had with the copier. About four years ago, we decided to add WDIs managed print services. The service, support, and pricing we have received through that program has been fantastic. Thanks Jil. I highly recommend WDI.

Sh
Review №13

Tom S. was extremely helpful with my tech question. Received excellent service from him and the response time was very reasonable. Thank you!

Na
Review №14

We have been doing business with Wisconsin Document Imaging for many years. Their customer service is exemplary and we have always been very happy with their equipment. I highly recommend them.

Va
Review №15

The service and responsiveness from WDI is outstanding. Their staff is knowledgeable and friendly and will work to put the needed solution in place.

Ke
Review №16

Wisconsin Document offers outstanding customer service. If you are in the market for a new machine or need a repair they are always quick to respond. Mark always goes the extra mile for us.

Ja
Review №17

Wisconsin Document Imaging has always done a great job for our Company.

Mi
Review №18

Wisconsin Document Imaging has done an outstanding service for our organization from day one. Their account team is responsive, understands our business requirements and is on-the-ball. Billing is without errors and the maintenance and service team is fast and friendly. It is easy to place service calls through their web portal or by phone. We get responses many times within an hour and technicians come prepared. I have worked with many Imaging, printer and copier management companies over the years but WDI stands out as the one I can recommend without reservation.

Tr
Review №19

My company has worked with Wisconsin Document Imaging for over 20 years and we have continually been pleased with their product and level of service. Our service representative, Mike, is courteous, knowledgeable, and efficient, and is proactive in regard to our needs. An excellent company to work with!

La
Review №20

Wisconsin Document Imaging is a great company to work with. There computer and copier services are amazing. I would recommend them to any one small or large companies. Laura

Ti
Review №21

Koss Industrial, Inc. has been purchasing copiers from Wisconsin Document Imaging for over 25 years. The quality and competitive pricing of the machines has been superior. If we do have any issues, their service team is quick to respond.

An
Review №22

Wisconsin Document Imaging is a great company to work with and I would highly recommend them. Their response to requests are very quick and our previous machine had little, if any, problems. Mark Kitzerow helped us get a new machine quickly since our lease was up. Our new machine (Ricoh C4500) works very well and it is very easy to use for all employees.

Al
Review №23

Beno Plumbing has worked with Wisconsin Document Imaging for over 20 years for our office needs. Mike Sevcik is very knowledgeable, professional and very helpful. We highly recommend Wisconsin Document Imaging for your office needs.

Fr
Review №24

I cannot say enough about the outstanding customer service. I highly recommend doing business with Wisconsin Document Imaging.

ke
Review №25

WDI has been a trusted partner in document management solutions for over 10 years.

Gr
Review №26

We bought a commercial grade printer from this company which was paid in full immediately. They push there service plans ultra heavy. If youre going to do business with this company you better buy it because having them onsite for 15 minutes to tell you its an IT issue and then get an invoice 7 days later is going to cost you 160.36. Weve had nothing but problems with our OKI machine. Hard drive failure, motherboard issues etc. its sad for the first year we barely used the machine. We did call to address our concern over the 160 invoice for 15 minutes and were ignored. I just sent payment today but itll be the last payment they receive.

fa
Review №27

Excellent Service!

Information
16 Photos
27 Comments
4.7 Rating
  • Address:1850 Velp Ave, Green Bay, WI 54303, United States
  • Site:https://wis-imaging.com/
  • Phone:+1 920-593-1800
Categories
  • Copy shop
  • Computer support and services
  • Office supply store
  • Printing equipment supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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