nu
nuwayautos
12083 US 49, Gulfport, MS 39503, United States
Comments
Ch
Review №1

Would not recommend buying from them. If you do bring a mechanic with to check out the car before you buy. The salesman take forever to get back in touch after messages had been left. The car broke down the day it was brought home immediately called salesman about the car and left messages. Took salesman a week to return a call. They wouldnt take off any payment since the car is undriveable for a month plus and car wasnt even owned a day before it broke down. No loaner car offered, no replacement car unless a new down payement is made. Would not recommend them to anyone shopping for a used vehicle. Bad business

pa
Review №2

Worst place ever to get a car called to pay my car note which is $389 I told the lady that I only had $375 she told me that she could not process the payment because I didn’t have the full amount which is ridiculous I’ve had my car 1 year and a half and within 3 months of having the car they had to replace my motor (do not get a car from here unless your really desperate for a car) worst customer service ever they have really bad attitudes IM SO SICK OF NUWAY!!! at this point moe and joe gonna be my best friends

Je
Review №3

Extremely rude. They get attitudes when you ask an question and all around horrible customer service. VERY GHETTO!!!! Do not recommend. And this has been on several occasions.

As
Review №4

I love that these people will do just about anything to get you in the vehicles you want. They are very nice and are there to help.

Th
Review №5

We saw Dylan. He was a great salesman. Not in the super pushy sort of way. But in the help you find whats right for you way. Highly recommend!

Au
Review №6

WORST PLACE TO GET LEMONS FROM ! Car lasted 10 months !! Transmission gave out and they won’t offer any assistance. Never will tell you what’s wrong with the vehicle . ABSOLUTE WORST CAR LOT EVER!! Beware

Ma
Review №7

Had a good experience here, Jeff did a great job with helping me find a good car, thanks Jeff for helping Us yesterday I love the Elantra.

La
Review №8

Worst car dealership ever!!If I could take the one star back I would.I called to ask if they would do a credit check they said no,So I headed there.Before sitting down with the guy I asked if they’d do a credit check he said no.While outside looking a cars I get a notification that my credit has been checked.So I asked the gentleman you said they weren’t going to a credit check.He looked at me and said “I DONT KNOW WHAT THEY DO BACK THERE”.WOW!!How do you work for a company and not know the policy’s?The most horrible customer service I’ve had all year!!

Je
Review №9

Didnt have car a good month before I started having problems. Tired of getting these old no good cars that they want you to pay a arm and a leg for. Charge more than a new car. Tell them about it say they cant fix it. Well you can have it back. 👎🏿👎🏿👎🏿

Th
Review №10

Decent service... And they are definitely ready to help you, until things go bad, then you are on your own.Wife got sick, lost most of her vision and can no longer see to drive. She also lost her job because of this as well, and do you think this place cares? Nope, made one phone call and was told that someone would call me back and I never even got that call back. I am disabled myself, and have very low vision, she was the driver of the family and now we are up a creek and about to get sued by this place. So it doesnt matter she no longer has her job and Im about to lose mine.I understand that this is a business, and I understand that we signed paperwork, I understand that they have to make money to stay in business...but WOW, what do you do when life kicks you? though I guess if life hadnt already kicked us we wouldnt be going to a place like this to get a vehicle anyways.

Mi
Review №11

Hi i wanted to say what a great job this place does for you. Me and my fiance came in, staff was very friendly. Shawn was a very cool guy, easy to talk to, knowledgeable, and likes wrestling so yea we had that in common 😎. Gabby was a cool chick! I DEFINITELY recommend this place. I appreciate you guys. Thank you!Keep up the good work 😎💀💪👍Hopefully see you all againStay safe

Ma
Review №12

Honestly, OVERPRICED!!! A salesman is a salesman. Do your research before going to this lot. All that glitters isnt gold. Every vehicle is foreign except for the Dodge Caravans. We were in the market for an American Mini-Suv vehicle. Low and behold, with a little research, we found what we were looking for at 3/4 the price with less miles. THIS IS THE WAY

Cr
Review №13

I tell you .i cant say enough about new way auto.. it was more pleasurable than I thought it would be the service was outstanding my salesman Dylan was outstanding in the car that I bought is outstanding I could not be more happier that I went to Nu-Way Auto

Br
Review №14

It a great place to get a car friendly ppl there

A
Review №15

So YAYYYY purchased a vehicle on February 4th 630pm, and today February 5th it’s in their shop!!! LOL 😂 I GOT SOLD A LEMON FROM SALESMAN BILL🍋!!!!! DO NOT WASTE YOUR TIME OR MONEY!!!!!

Cj
Review №16

When I Say the SMOOTHEST experience I’ve ever had I mean it.. I was in and out in an hour with the Lowest Down payment I’ve ever had, the lowest monthly payment, and the shortest term. I HIGHLY recommend this placeEdit: 7 Months later and I still have not had a problem with this car dealership. I ran into a little bump with covid but I called them and let them know it was going on and communicated and they worked with me and they worked with me hard. As long as you communicate with them whats going on they dont repo your car unless its very blatant youre avoiding them and that youre not trying.

Ma
Review №17

Great place to shop nice friendly people and they work with you also. Got a nice car low miles. Go see Jeff

Ev
Review №18

Im happy to have been able to purchase a vehicle, but I will never get another car from them again. If your payment is due on the 1st of the month you better pay on or before your due date. If you havent paid by the 2nd they will call their tow company to come pick your car up!!! I paid 1/2 of my note early & they still picked my car up 5 days before my next note was due!!! Then they picked it up on Friday night, but wouldnt let me come pay & release it back to me until the next tuesday!!! The tow truck driver told me that they have been sending him out for vehicles that are 2-3 days past their due date. Ive talked with other nu-way customers who have confirmed that this is true. I only owed them $198.00 but had to give them $ 750 to get it back! They also made me sign a notice saying that if they pick it up again I will not be able to get it back. Ive never been late on a payment with them before. This was my 1st time & I only owed them 1/2 of my monthly note. They picked it up 5 days before my next payment was due. Thats pretty shady business if u ask me!

Ha
Review №19

If you have proof of income they will get you rolling in a brand new car!!! Go to Troy and tell him Harmony sent ya!!!

Ap
Review №20

I decided to test drive a 2013 Hyandi Veloster. I talked to Gigi, who has been in the car sales business for 19 years. She was honest and straight forward with me. She said that she could help me get it, very easily. It was priced at 12, 995. I could get into it for $1000 down and pay around $300 a month for 5 years. It would come with a 2 year warranty, with $100 deductible. Im thinking about it.

Jo
Review №21

I feel they are a bit overpriced and kinda get you with the no credit check to get you into paying more than what the vehicle is worth

Am
Review №22

Love it there is really nice people that works there

Ca
Review №23

DONT EVER BUY A CAR HERE!!!

Ae
Review №24

Decent prices, but you’d think during a pandemic they would try to work with you on late payments but 🤷🏾‍♀️ Guess not

Bl
Review №25

Stay away unless your in a really bad bind

Ch
Review №26

Me and my husband had has our car for 8 months now we are so satisfying. Free recommend anyone buying a car from this location. I especially recommend Gigi she is the best person youve ever met. I just had a question about my cars warranty she was so nice to help me out printing off and sending me a copy of my cars warranty. Thank you Gigi for all your help

An
Review №27

Great Salesman, decently priced, nice vehicles and everyone was helpful and friendly! Thanks yall!

An
Review №28

The epitome of LOAN SHARK FINANCE COMPANY.29.9% intrest. We paid double what the car was worth if it was in perfect shape which it wasn’t. We later learned it had been in a significant front end collision (even after seeing a clean car fax) We were plagued with near constant break downs somehow never applicable to the 3000. Warranty we were forced to buy. Then during covid-19 when we had our jobs cut back hours they come and repoed it. So the year and a half we paid 500 a month money gone. They broke in past a locked gate to steal the car out of the woods behind my home. Obviously it had a gps tracker and the repo man knew the car was here despite it not being visible. Also the repo company was willing to break the law to get the car. And to add insult to injury the repo company charged me 50. To retrieve my personals from the car. Also the company sued me for the payment they said they would put to the back of the loan for covid and I don’t know how but they sued me for over 1000. And are garnishing my wages.......like they didn’t get enough out of me with the 2500 car I traded in and the 500 a month I paid for 18:months on a car they get to sell again.These loans are set up to fail. Anyone desperate enough to do biz there will come to regret it. I know I have .....

Al
Review №29

Customer service was. Really bad

El
Review №30

If I could I would give them more than 5. Going here was great they were very helpful especially Mr.Troy. yall should really check them out.

La
Review №31

Very good visit

Ti
Review №32

Great customer service

Ro
Review №33

No problems with my vehicle been with them for a year.

Ro
Review №34

Nice people

SU
Review №35

Thank you Troy for making my new car purchase a pleasure instead of a hassle. Everyone there are nice and helpful. Even though Troy was very busy with customers that day he made sure that we knew he hasnt forgotten about us. And thank you Gee Gee for being so very nice and patient with all that paper work. Puts me at ease knowing I have a warranty too. Ask for Troy when looking to buy a car and tell him I sent you !

Kr
Review №36

Thanks Jeff for my new ride, the staff there is awesome

Do
Review №37

Never Buy A Car From Her, We Thought We Were Buying The Car Three Months Later We Find Out The Car Is Leased. I Called Her And Asked Her About It She Said Oh Well Since I Couldn’t Get You Financed I Did It At A Lease.So In Other Words She Took It Upon Herself To Do It As A Lease and Not Tell Me She Couldnt Get Me Approved For Financing .

Se
Review №38

Bought a car from here about 6 months ago, and now I am having transmission problems? I dont know much about cars, but I feel as if this shouldnt be happening so early on into my lease. Everyone I ever come into contact with at this place is SO RUDE!!! They are all about the $$$$$ thats for sure!

La
Review №39

Omg.....worst place to ever deal with. I’ve been leasing a car for the past 7 months with these guys and one payment missed they came to repo my car....I had been in ICU twice and told them my situation and asked if they could give me a few days to pay the note not only that I had a tree fall through the roof of the house so it set me back ...Matt in Gulfport is very nasty after I pleaded with this man. Mind you I work in and out of state so not only did I lose my transportation to go to my doctors appointments and taking my children to school I can’t get back and forward to work....i was also told since I’m out of town I’ve lost all my money I put in my car and I couldn’t get it back if I had the car note or not it’s going to auction at this point....such RIP OFFS.

Al
Review №40

Love us some Gee Gee bought 2 from her and have sent 4 people that bought from her an amazing lady

Ch
Review №41

John has helped me and went above and beyond to assist me in purchasing the best vehicle for my specific needs. John, Cheyenne, and Troy have all added to my great expierence at Nu-Way Auto.

Ma
Review №42

I would give them 5 if the interest rate wasnt over 20% and they actually reported to the credit bureaus.they dont give you any problems if you pay on time. Very respectable when you come in and they give the option to pay online. I have been with them for a year paying $355 a month for a 2014 year model I want it to go down but the only way that happens if I put more down.

Ga
Review №43

👍

##
Review №44

Dont care about theyre customers .. They advertised things that clearly are not true.. They rob you blind without a gun and are in no hurry to help anyone unless your rich or know them real well..

Te
Review №45

SCAM!!!!Sold me and Lemon and told me I had a warranty. Car broke down within 2 weeks of purchase. Told me I’d be over a 1,000 to get it fixed. Please save your money and time.

Al
Review №46

Mr.Richard and Ms.GG took really good care of me. Every problem that came up they handled it. They gave me nothing to worry about an they got me rolling!!

Ec
Review №47

Save yourself from this scam. Bad business over there.

Pl
Review №48

WORST PLACE EVER!!!! I saved 1800 for 2 years, put it down on a car here, and the car stopped 2 weeks later. Warranty denied claim, repairs were 2,000. I asked for a trade, company would not help me or talk to me. Even though I still payed car note and car didnt work. Car stopped on me while my daughter was inside and another car almost hit her side. Take your money were its appreciated and respected.

La
Review №49

They helped me out when I was in a dire situation. Excellent people here that are willing to go the extra mile for their customers.

Wi
Review №50

Guys are RIP OFFS. Tried to sell us a 2009 Ford with 150k miles with dents and a bad interior for 800 a month. Then lied to us saying Ford is the most reliable vehicle on the road. Not to mention they didnt even know when the last time it was serviced. This place is terrible, youd have a better chance of winning the lottery then getting a good deal here.

De
Review №51

Garbage dealership. Anywhere is 10xs better than this place. Thieves just waiting to hustle you for the highest interest possible. Negative stars should be an option, they deserve it

me
Review №52

They are wonderful help every way they could to get us into a vehicle

Lo
Review №53

Good place to buy a car if you want to be paying on a car for 10-15 years!!!!

Ho
Review №54

I was in accident that wasnt my fault. The car was a total loss. So instead of helping me get another car they just take all that money And put it into the car i owed. They know i dont have a car. Wth. How can i make payments if i dont have a car to go to work? How can you just not realise I couldve made 2 car payments a month with that settlement and beable to go to work. Whatever. Im so done with cars.

Ju
Review №55

After driving car for one month, the car would not run anymorex engine was bad.. i left it at PTW for them to come take the vechile back.. worst experience ever, they do not stand behind their cars at all.. then they will take you to court to garnish your wages on the lemon car that was sold to you... Dont buy a vechile from them..Im in the process of filing with the better business bureau, local media and social media .The truth about this place needs to be known

Da
Review №56

I keep hearing all these commercials for NU way auto and all I have to say about that crappy place is thats where I bought my mustang that they said was wreck free only 76k miles perfect condition then a week later it rain and the convertible roof leaked. So I went back to them where they told me that it never did that before but they could fix it for me for a price $$$. I didnt have a loan through them so I just vowed to never go back. Well later on I go to trade my now 86k mile mustang out thinking easy right owe hardly anything on it solid trade in? No apparently they lied about that as well the guy looks at me and says umm its been wrecked and was actually considered totaled my heart sank. Soo I say #F NU-way auto.

au
Review №57

Very nice place did us well thank you everyone for your help

Vi
Review №58

It was awesome experience.... I can see more future dealings with nu way

lo
Review №59

Today, I received a phone call in regards to an online application that I completed to get financed through Nu-Way Auto. The guy who called me back was very RUDE! So Rude that he hung up on me after I told him that I was self employed, receive a 1099, have a history of 1099s as proof of a consistency with employment. He said that the lender will not approve me because there is not a YTD on my check stubs. I begin to explain to Mr. Michael Palermo that my check stubs were from the same company, have my name on them,how much I have earned and the date. After I explained this to him he said you will not get approved; have a nice day, and hung up on me. I would say this experience was appalling and disappointing because two people had suggested that I check out Nu-Way Auto since they advertise Guaranteed Approval.

Am
Review №60

Im buying a car today paying cash. Just a tip, no photos for any of your vehicles online is why im not coming there. Huge difference if photo and price are online.

Mi
Review №61

So far these guys at Nu Way Auto have been very nice and helpful i have not actually bought a vehicle yet but am in the process of it now.

Da
Review №62

Michael is the best !! He helps me every time I need help !! So if you need a car please see him .. ! He definetly wont let you down !! Thanks Michael for all you do !

Le
Review №63

Never buy a car from here. Ive had nothing but problems with mine since I bought it, not to mention over priced. I wish I had read the reviews before I made this decision.

Vi
Review №64

Very nice people and willing to work with you.

Ge
Review №65

Pretty nice SALEMAN they have a good refer a friend program for those wanting the extra $$$$

Te
Review №66

Big ripoff you ask for a price on a car or truck they tell you we must run your credit first, no I am paying cash at that point there totally lost and dont know what to say. I really fill for people who do business with them your paying 3 times what car worth!

Ty
Review №67

My sister and my coworker got a car from here and after a week my sister car stopped working and they refused to take it back ...so she stopped paying for it and they came and got it and had the nerve to ask how to start the car...🤷🏿‍♀️ That is exactly why she doesn’t want it because the car doesn’t work...and I’m sure they knew that when they sold it to her....same with my co worker the car had so much problems for a 2014 it was ridiculous she just stopped making payments as well ...DONT GET YOUR CAR FROM HERE I DONT CARE WHAT HARD TIMES YOU’RE GOING THROUGH DONT GO THERE ...unless you like wasting money on buying junk cars...read the reviews and don’t buy here

Ap
Review №68

These FIVE STARS are for those that left REVIEWS! Thank you all for saving me and my family from making a HUGE mistake!

Sj
Review №69

Got my car from here... Still working on getting payments down!

As
Review №70

Very Unprofessional of Gigi and one of the male salesperson. They had promised to sell me a trade in they received over the weekend once the deal is funded for the customer who traded it in. Sent my driver license and all my info and they assured me the car is mine. 1 day goes by and I call them to inquire about status, salesperson and Gigi said dont worry Deal is not funded yet and car will be yours. Today i called and they said they had sold the car to someone else and immediately hung up the phone. Definately will not want to do business with them. So unprofessional and rude. worst experience ever!

Da
Review №71

Easy financing and nice cars

Ju
Review №72

This place sucks. Their Tv commercial is a complete lie. They will lie to you, never get you financed without a down payment so high you could get a new car. They advertise we get anyone financed. BS, I have ok credit, mid 600. They demanded a ridiculous down payment for a crappy car, then wanted almost a $700 a month payment. Once you call them out on their continuous lies, they ignore your calls. Buyer beware, all their cars have well over a 100,000 miles on them. If you are actually dumb enough to sign a deal with then you will see you could have got a brand new car for far less. These POS need to have their teeth knocked out for their shady business practices. They hit you with the high pressure sales tactics and try to convince you its a great deal. I got that creepy feeling from them and when I left, I stopped at a new car dealership and got a great deal for far far less money for a brand new trucjk. When I called back to ask then whats going on and why they lie on their commercial, no one would talk to me, they would just hang up. The Gautier lot has a smelly dog that roams free in the office wont leave you alone, AND IM A DOG LOVER, but really, Wash that dog if you want it to interact with customers. Dang! I cant stress enough, stay away from these shady people. Their only concern is to rip you off and have you drive off in one of their high mileage POS vehicles and laugh at you as you leave knowing they ripped you off!!

Jo
Review №73

I knew a single mother of four who basically got screwed by this company. I think theyre a pretty good example of the sleazy, dishonest kinds of small car dealerships you hear horror stories about. She bought a vehicle that died right after she drove it off the lot. She gave them multiple chances to repair it, but somehow, even though it died every single time she retrieved the vehicle from them, they could never recreate the problem. Then they said they replaced parts when apparently they never did... and so now this woman has no way to get to work and get her kids around. She tried to get a refund and tried to get them to accept responsibility - but so far, they havent. Do business elsewhere.

Ro
Review №74

Got just what I needed. Easy to work with.

SO
Review №75

Walking will be better then getting anything from here

An
Review №76

A friend bought a vehicle from Nu-Way Auto and the front in the engine compartment is held together with bungee cords! I wouldnt by a vehicle from this place they sale cars with bungee cords holding engine parts together! Smh, people need to stay away from this place! Putting peoples lives in danger! 😡

Gy
Review №77

Pay attention to the fake reviews.

Je
Review №78

Does not let you pick what you want. Trys to tell you what you can buy.....

Bi
Review №79

Because of my credit history, I did not have very many options. However, they put me in a car I could afford and are helping me repair my credit.

Bo
Review №80

If youre paying cash theres some Bargains to be had make sure did you get a Carfax before you buy

Re
Review №81

They are so bad we financed a car through them high payments had to put 3000 down and paid on it for a year and they couldnt put it on our credit but we let it go back gave it to them and now they can put it on our credit I would never do business with them again

Bu
Review №82

Like all car lots here in MS there are no prices on the vehicles. Yall need to put prices on this stuff!!!!!!!

Je
Review №83

Great customer service

Br
Review №84

Awesome

Da
Review №85

They dont help everybody but will lie and say they will

Ch
Review №86

Dont go here unless you want to be screwed over. Surprised they still get any business. Get some values and integrety and stop messing people over!

Jo
Review №87

I will buy another vehicle from them

Br
Review №88

Great Experience

Tr
Review №89

Shady

Ar
Review №90

Rep offs all the way

Ti
Review №91

Worst company to get a car from. I would not advice anyone to go here ever. I wish someone would have warned me

Ja
Review №92

Great Cars !!

Ce
Review №93

Great service

Ju
Review №94

Not just no, but hell no.

Ta
Review №95

Good place

El
Review №96

A-holes

tr
Review №97

Not great

Th
Review №98

Stay away.

Em
Review №99

I was a lil nervous at first cause its my first time buying used. .. But they talked me thru my paperwork and really made me understand everything i was signing ... I really feel like i made a good purchase!!

Ju
Review №100

Bestt

Information
100 Comments
Rating
  • Address:12083 US 49, Gulfport, MS 39503, United States
  • Site:http://nuwayautos.com/templates/1/AboutUs1.aspx
  • Phone:+1 228-831-5899
Categories
  • Car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Similar organizations