My whole experience with Extra Space was phenomenal from beginning to end. The website was super easy to navigate and I was able to rent online exactly what I needed the night before I needed it. I was greeted the next morning with a welcoming phone call with instructions on what to do from there. Once I got to the Linglestown location, I believe the mans name that helped me was Steve, but he was very nice and gave me a step by step on what to do and showed me where to go. I am very pleased with everything so far!
Excellent facility to store my things. Very clean, secure and climate controlled. Employees are awesome they go above and beyond to help. Would highly recommend. Prices are a bit higher then other places but well worth it.
Really clean and safe place to store items. Steve, the manager, was so friendly, knowledgeable and helpful! I’d recommend this place to anyone.
Friendly staff to help with questions Steve was a great help with clean up also. Wide doors and having carts to make moving boxes easier. Rate this the best storage unit in Central PA. I would Definitely use again
Steve was absolutely wonderful very compassionate, polite and patient. He goes the extra mile for all of his clients! Check this place out it’s awesome! Great service, great people!
Fantastic customer service and affordable. I really enjoyed the friendly staff
Steve Wagner, the manager, is the nicest person to deal with. The facility itself is immaculate. I moved from Florida to PA and stored all my belongings until my house closing.I used Extra Space Storage in another state and was equally impressed with cleanliness and professionalism of staff.Excellent company to do business with. Thank you.
I cannot recommend Extra Space Storage enough! Steve is so reliable and dependable and will go above and beyond to help you. Great communication. For me, taking a ton of stuff to storage was stressful and he truly does care about making sure the process is as seamless as possible.
Extra Space Storage on Linglestown Road is great location. Steve answered all my questions, and I was able to have the space I needed for the length of time I needed.The facility was clean and climate controlled. I will definitely use this facility again for my storage needs. I recommend this facility.
My experience at Extra Space was outstanding! The Assistant Manager, Steve, was exceptionally awesome! If anyone is interested in renting a unit, ask for Steve Wagner. He’s happy to help. The units are well-maintained. The facility is clean and the grounds are immaculate. This is the facility on Linglestown Road in Harrisburg, PA.
We were very impressed with the storage facility on Linglestown Rd. The location is great, the facility is clean, secure and well managed.Steve was wonderful to work with; very friendly and helpful. He answered all of our questions and discussed all available options and service.Securing our unit was fast and easy.
Steve was very helpful with my storage needs, it’s always difficult with a new move. I am happy to say that the stress at this time was much relieved with the great customer care I received.
Steve and Troy were very helpful and courteous. Clean, well lit, easy access and carts for customer use...it worked out perfectly for my needs.
Steve is great. Very helpful. Storage units and building are very clean.
The manager and staff were super friendly and professional. The manager even helped me move some of my things into the unit when it was raining outside. He also went over all the different plans and tried to get you the best deal possible vs. trying to sucker you out of more money. If you see a Cubesmart give it a HARD PASS. I Highly recommend you choose Extra space storage first!
Steve was a wonderful man to work with in finding the type of unit that we would need for the move my family is making. Worked with us on a solid price for all the amenities they provided. Customer service was on point. Place was secure and has good hours to work around.
Excellent facility. Well managed and clean. Easy to access storage.
Fantastic experience! Clean units and building, friendly and helpful staff! Would recommend.
Professional, friendly staff. Exceptionally clean facility. Well secured.
Very easy to set up right online and a great follow up call with a real human! Highly recommended.
Steve was extremely friendly and helpful. Getting our new storage unit was fast and easy thanks to him. Kudos to him and the company.
Super easy and quick! Rob was super helpful with my storage needs! Thank you!
Steve should great customer service and was willing to stay 101-5 minutes after his shift, so that I can make a payment in person,I greatly appreciate that and his customer service is excellent
Fantastic staff, easy to load, and clean units, these guys are amazing. Compared to the other storage places, these guys are definitely the best! 10/10
Outstanding customer service from day 1! Highly recommend!!
Clean facility with great staff! Steve was very friendly and understanding of our needs.
I rented space there in the past. The staff member I worked with was great and so helpful. We rented one unit but ended up needing something different. We were able to move to a different unit no issues.
The location and the storage unit was beyond my expectation! I would highly recommend anyone that is looking for a storage unit.
I believe this just might be the best storage facility in the area! Steve was so nice and easy to work with. He was extremely helpful by giving us all the information we needed to be successful with out storage needs. The facility is climate controlled, neat and clean. Spotless really. Theres easy access in and out with great hours. This place makes moving a little bit easier.
We are very impressed with the management and the storage facility on Linglestown Road, in Harrisburg, PA. Steve Wagner is the manager and Jeff Connell is the Assistant Manager. We worked with both of them during our planning stages and during our actual move, not only on the phone, but also in person. They were both professional, knowledgeable and friendly.Prior to our recent move from Virginia, and after researching the possibilities for storing our belongings, we contacted Extra Space Storage. Steve answered the phone and patiently gave us all the details. We asked about the different sized units that were available, how the units are temperature controlled, the accessibility, and costs. Steve asked us for a list of possible storage items to help us decide on the size unit we would need. He then recommended at least a 10x20 and turned out to be exactly correct. As there was nothing available larger than a 10x15, at that time, Steve wrote down our phone number and contacted us as soon as one became available. He took care of all the details and we were set. When we made our first trip up, Jeffrey was in the office. He opened the gate for us and assisted with locating the unit, explained how to turn on the lights and how to use the lock. He even offered advice about how to handle some bulky items. The facility is very clean and well-run. The freight elevator and available carts made it easy to bring our belongings to the second floor.When we brought the majority of our household goods up, Steve was in the office. We stayed in touch by phone so he could open the gate for us, and held an additional unit, near the 10x20 open, as he assumed we would need it, and continually checked on our progress. We hired professional movers for this load and they were also impressed with Extra Space Storage. The move went well and we feel very confident about the safety and security of our belongings.We thank both Steve and Jeff for such a positive experience and are very pleased with Extra Space Storage!
Great service and Steve was very helpful
Steven was great at helping me with all the details of getting a storage room while I was on the road driving from Colorado to Pennsylvania. By the time we arrived in Pennsylvania everything was all set up for us and ready to go.Jeffery on the other hand was truly amazing!!! He went above and beyond the call of service when he help me and my husband move a 450 lbs. refrigerator off a moving truck and helped us get it and other things into the storage room. We wanted to pay him for his help but he wouldn’t hear of it. He is the true Angel. Thanks you guys.
Truly fair arrangements can be made. Facilities are top notch.
Spoke to Steve today and he was very very helpful in answering questions about my unit and towards the end of the call I decided to get a unit space. Great experience!
Clean, professional, great experience all around.Strongly recommend.
This is a very clean and secure storage facility. I would highly recommend this place for your storage needs.
After using Extra Space Storage for 1 1/2 years, I would highly recommend it. The facility is a wonderful temperature controlled space, easy to access, plenty of wheeled devices to help you. It feels safe on all sides, access is limited to tenants, and, most of all, the staff always waves at you! That sounds simple but for some, being acknowledged is a layer of security as well as friendliness. Steve was a delight to deal with and the financial arrangements couldnt be easier. Extra Space on Linglestown is as good as it gets.
After storing the majority of my household belongings in unit 1307 for 18 months, I removed my items on 11.6.19 to find they are covered with mold. And I paid dearly to have them in a climate controlled unit. Insurance will not cover mold damage and Extra Space Storage says theyre not liable. I have thousands of dollars of ruined furniture sitting in my garage waiting to be hauled away by the garbage company, plus two family heirlooms that belonged to my deceased grandfather which can NEVER be replaced. Renters beware!!!!!!!!! If mold is in my unit, Id bet its in other units as well. Save yourself time, grief, aggravation, wasted money, stress, tears, heartache and sleepless nights - rent elsewhere. Extra Space Storage is certainly not living up to their promises to me to provide me with a clean unit to safely store my lifetime of possessions in.
From start to finish Extra Space Storage (Linglestown rd location) has been so communicative and professional. The reps on the phone were very detailed on any questions I asked, and when they passed my information along to the manager, Steve, he gave me a call within 15 minutes. Steve has gone above and beyond in helping me with last minute storage needs, details on pricing and contract, along with recommendations on movers for my big furniture items (big relief!!)Also whenever I visited the storage unit itself, it was clean, updated, and met all expectations I wanted. They facility provides security code and gates, along with freight sized elevators and rollers so you don’t have carry boxes. Highly would recommend this place for your storage needs- It’s a huge stress reliever knowing this has been a smooth process and my personal belongs will be secured and taken care of while I’m out of the area.
Through my company we have several units at this location in Harrisburg, and I can’t possibly overstate what an absolute pleasure it is to work with them over the phone!Being from out of state, it is very often times difficult to arrange for units without being there in person, and the Harrisburg staff have always gone out of there way to be accommodating for me.Look no further, this is your place!
Amazing service!! Thank you!
I had a great experience from start to finish. Steve and Jeffery are professional, courteous, helpful. The location is easy access, I rented a temp controlled unit, utility carts, for helpful, easy, usage for storage items.....well lit, I highly recommend this business..😁😁😁
Moving is STRESSFUL enough without having to worry about where to put all the your things! However Steve made things simple and easy. He provided a perfect solution that made us feel secure in placing our items in a safe, clean and affordable place. Great location and easy access. Highly recommended!
Steve at Extra Space storage made my life easier with being easy to deal with and providing options to suit my needs. I rented online from out of state and was very please with the safe and clean facility that is Extra Space Storage. Thank you again for all of your help.
We needed a storage unit and they were able to accommodate us very quickly! The staff was super friendly, the unit was clean and with plenty of lights! I felt safe going at night too! Great experience!
Highly recommended! Excellent location! Great costumer service and friendly staff. Steve thank you for the service.
Great Service and affordable! Steve was incredibly helpful from start to finish. Highly recommend especially if you’re a college student!
I meet the manager and he was very pleasant. He took me in and showed me the unit. He was conscious of social distancing. He explained everything very clearly.
From the moment I entered the building for the first time, I felt very welcome here. Even when talking to Steve on the phone, he was very nice. He explained the charges and gave a tour of the very clean facility. He even showed me how to lock my storage shed! If you are looking for a clean, secure facility to store your items, I would HIGHLY recommend this place.
This place is well lit and very clean!! The prices are reasonable and the staff is awesome!!
Steve Wagner the Store Manager was a tuned to our needs and very helpful in providing full service at his facility, Extra Space Storage on Linglestown Road Harrisburg, Pa. During the passing of my Mother and Brother which our time there a lot more pleasant while accessing the task at hand. Steve went out of his way to make sure we had a clear understanding of corporate policies in relation to our storage requirements. Mr. Wagner is definitely attentive in the operation of the facility and should be commended. My family certainly expect that he deserves a promotion for his knowledge and skill sets.
Great company. On site Manager Steve always make sure moves are smooth and efficient.
I cant say enough good things about Steve Wagner (the manager of this location) and the Extra Space Storage location off Linglestown Rd. A few years ago, I found myself needing to quickly move out of my house, and I needed a place to store some of my belongings. I specifically wanted a climate controlled unit to preserve some furniture that belonged to my grandmother. Steve was so helpful with guiding me through the process and making a very stressful time so much easier. He is a very hands-on manager, and he works his hardest to make sure everything stays perfect!Ive been storing my belongings here for just over 3 years and Ive never once had to worry about them. The facility is so clean, has great security measures in place, and has been a perfect temperature every time Ive been there. I recently moved out of the storage unit because I purchased a house with enough room for my belongings, but you can bet that if I ever have a need for a storage unit again, Ill be coming right back here!
Very professional and eager to make sure you are satisfied and happy. Highly recommend.
Steve was excellent in showing me all of the size options I had available within my budget. He got me signed up and ready to go in minutes! The facility is clean and bright. I have no doubts my items are safe and secure.
Excellent customer service, well maintained and clean facility. I will use them again for any future storage needs.
I rented at this storage ficitly and the service there was great. Always positive and kind. I would rent there if I needed a storage space again. I would recommend them to anyone look to store there belongings.
Ive used ExtraSpace twice now, and both times have been super easy and a great experience!
Steve was very helpful and accommodating during our recent storage needs. Especially when we highly underestimated our needs and he was able to reserve two additional units. Highly recommend Extra Space for your storage needs.
Great place to store ur extra stuff nice and clean spaces. Prices very good also I needed space to store my brother belongings and they checked around to other spots to get u size space needed. Mr Steve was very helpful check out their spot on Linglestown Road .
They are very welcoming people.. they gave me beyond impeccable service..Thank you 🖤
I just finished emptying a unit yesterday. I have one more smaller unit to take care of. My circumstances for having to rent storage space was not pleasant. However I cannot say enough about how accommodating Steve and Teresa have been! They are both so kind and helpful! It turned out to be a great experience! I had several friends to come and help me with this daunting task! We actually named it Toni’s Storage Wars!! Too much fun!!!I would certainly recommend this place to anyone!!Thanks again,Toni
Very clean and wonderful staff. Steve went over everything with me and the prices are great! Thanks again! I recommend highly!
Extra Space was extremely helpful and accommodating. The staff are professional and well informed. They were immediately responsive to my storage needs, even promptly changing my storage unit when requested. They also contacted me personally to remind me of the automatic debit that would occur. I highly recommend them.
In all my uses of self storage businesses, this has been the most superb in quality, professionalism, and cost. I highly recommend using this facility.
Would absolutely recommend this storage space to anyone looking to store furniture/items that need to be kept clean. The units were cleans and easily accessible as well as the staff was friendly and easy to get a hold of.
Modern, clean and reasonably priced. Our site manager, Steve, provided great service and was easy to reach.
Excellent storage facility! Clean and tidy. The pricing was just right for us. Customer service was second to none. Steve made sure to explain everything and make our time with Extra Space well worth the time and money. Thanks!
Pleasant experience, everything was explained in detail and was very impressed with the cleanliness of the facilities.Steven was extremely helpful and answered all my concerns. Would recommend.AM
Professional, clean, courteous and responsive. We sold our house and had a quick settlement. Needed a climate controlled storage space quickly. Steve, the Facility Manager, was responsive, caring and understanding. He not only provided the space we needed, but peace of mind in finding appropriate storage for our things.
Stored household goods between moves for six months. Affordable, quick rental. Excellent customer service. Always felt safe going by myself no matter time of day. Worked with movers to make their job easier. Can’t say enough about the cleanliness, professionalism and ease of use.
Great place to store your stuff (or those of a loved one)! Steve has been super helpful and very accommodating. Highly recommend!
Could not agree more with the other review about the people at the front desk! Very professional and personable! The facility was clean and communication regarding pricing and move in/move out dates and potential charges was was clear and upfront. No surprises. This staff goes out of their way to make sure they have met your needs. Highly recommend!
Great facility and staff. The manager Steve was a huge help and made the process of acquiring a unit effortless and smooth. By far some of the best customer service I’ve had.
Steve Wagner, the manager, was extremely helpful and friendly. The entire process went very smoothly and he was very knowledgeable on all of the details. The facility was very clean and easy to navigate!
Steve was very helpful and welcoming. It was a great experience from the moment I made the phone call till we signed our contract. Very nice location and cleaned all around I’m glad I joined today. An outstanding overall service. Thank you this is rare now days!!
If youre looking around trying to find a storage facility that has TOP TIER customer service, you can stop here. Steve (the facility Manager) could not have been more helpful in meeting my needs to store several large items. He was ALWAYS available by phone when I wanted to speak with him, and he bent over backwards to ensure the process of renting the space was smooth and effortless. No pitches, no gimmicks, no hassle. Professional, courteous, and even generous was what I found here from the moment I arrived. There is simply no question that Steve would be on my staff if I owned my own business. Thank you, Steve.
My wife and I cant say enough about Extra Space Storage Linglestown Road. They helped us out when we needed it most. We sold our house and were scheduled to move into our new home . Everything was packed in a U-Haul ready to move in when the seller will not allow us in early. With desperate measures we stopped and walked in the door here. They immediately gave us a full-size unit on the first floor, and that made it about as easy for us as possible! Thank you for making a disastrous day go a whole lot better!
Great place. Clean facilities. The manager is really customer service oriented. I feel this place is one of the best facilities in Central PA if you are looking for secure, safe storage. I believe its almost entirely climate controlled, which is what you should be looking for if you care about your stuff.
My family stored all our household goods and my truck at this Extra Space location for almost 3 years and it was a great experience. We were working overseas and didnt have to worry about our property because the facility is climate controlled, very clean, and secure. In all that time we were amazed to see that dust didnt even collect on our belongings. Steve Wagner, the Manager, was great and we felt that he genuinely cares about the needs of his customers. We would absolutely recommend this Extra Space Storage location to anyone who needs it!
Outstanding customer service! The manager and staff are super friendly and genuinely helpful. We would highly recommend any business, organization, church or professional to go to them. After renting from them for our business/ministry needs, our experience was so positive that we went back to them for our personal storage needs.
There are many options available today for storage space. When looking for space a year ago and shopping around, Extra Space Storage seemed the best financial investment. However, what wasnt expected was the excellent professional customer service received from the manager and staff at the Linglestown Road location. Always pleasant and helpful. If all of the Extra Space Storage locations are ran in this manner, there is know doubt customers will return again when needing to rent storage space.Many thanks to the storage personal at the Linglestown location. Excellent, excellent service!!! and thank you! Mr. Waters
A great place. We suddenly moved to a smaller place and needed a place to keep our important items ASAP. We filled out a reservation online and he called pretty much 2 minutes after it was submitted confirming a time for us to come in. He showed us how to use the elevator code, how to open our door, about access for the building and more. A great place if you need somewhere to store things. Plus, its safe for your electronics because it is climate controlled!
Steve was so kind and understanding. Without his professionalism and patience, we don’t think we would have been able to do what we did. He is tops at what he does.We hope that the items left behind will benefit others.TR-S
This was a great experience renting with this company. Steve was awesome from the beginning to the end. He was very very helpful and made himself available while in the office. Would I recommend? Indeed I would. Thanks for everything!!!! 😁
This was the best experience. Steve and staff were very professional, friendly and helpful. They know you by name and go out of their way to help you. I highly recommend this facility. From my first phone call to final departure everything went smoothly and communication was clear and concise. The facility itself was extremely clean and well lit. I felt secure going at any time day or night. All businesses should be run this efficiently.
Steve was amazing. He helped us with our locker and even took the time to check in with us a few days later. We were in and out in no time. We appreciated all the help.C. Feschuk
Steve was so helpful in assisting us to select the storage. He explained us different options and the overall process very well. We were nervous as we were using storage for the first time but Steve did a wonderful job making us comfortable!! Thank you Steve!
Great people to work with that go the extra to assist you in your needs, I highly recommend using them for your storage needs!
Very clean space and great customer service.
Excellent personal service, clean facility and more security than Ive seen in other storage facilities. I truly believe my stuff will be safe here. Thanks much to Teresa and Steve for hooking us up.
Extra Space Storage is a great place! The staff is so accommodating and friendly. It is very clean and secure and it’s good to know that the climate control will keep our belongings and furniture in good condition. I recommend Extra Space to everyone I know who’s looking for storage. They are the best!!!
Steve was wonderful. He explained the process, showed me how codes and locks worked. The carts are so convenient to move boxes into the unit. The facilities were very clean. I have moved several times but this is the first time I’ve used a storage facility. It has made this move stress free by putting the packed boxes in storage and not watch them piling up within the house. And I even received a month free. This has been a great experience!
I have used Extra Space Storage in Harrisburg for a year to help transition our move and to store until we could get settled. The storage facility is neat and clean. It is great and the people are wonderful to deal with. It is very secure and safe. The manager, Steve Wagner, is very helpful and friendly. He is the best. You cannot go wrong with this facility.
My husband and I rented two storage units for over a year after we made a big household move from out of state as we made up our minds in buying a house in the area. The manager, Steve, and his staff were incredibly helpful, polite, and gave amazing service even up to the last day and as were moving out! Steve goes above and beyond to make you feel acknowledged and comfortable with leaving your possessions in safe guard there. All in all, great place to store items if needed!
Of all the places I checked when I needed clean/secure space for storage of 1 bedroom apartment items, Extra Space Storage came out on top. They answered all my questions. The unit I was assigned was clean & perfectly suited to my needs.
This is an excellent storage facility. When my home wasn’t ready to occupy after a recent move, I contacted Extra Space Storage as a place to hold my all my household belongings. The quote was very reasonable and the two units I rented were clean, convenient and well lit. Management was easy to deal with and cooperative every step of the way.I clearly would recommend this ESS facility to anyone looking for a superior storage solution.
I had to rent 2 storage spaces with this facility. Each time I met friendly and professional staff members, Brittany and Steven Wagner - store manager. The Facility is easy to access, clean, well lit and provides dollies. It came recommended by a coworker to me. I highly recommend this storage facility in Linglestown.
I chose Extra Space Storage because of the convenient location as well as the indoor units. Steve, the manager, is extremely helpful. He has helped me on numerous occasions. The entire staff is very friendly. The facility is clean, secure, and has easy elevator access to the units. I highly recommend Extra Space Storage for all your storage needs!