Always have a good experience with American Tire Depot. Today was no different. Darryl was super friendly and worked with me when my quote was off because I had custom wheels. Fabulous service, quality tires and honest about which is best without just trying to sell me the most expensive. Recommend highly for all tire needs to anyone !!
This place is the definition of Above and Beyond. Daryl couldnt have been more kind and accommodating. I had a missing key to my wheel lock, and I absolutely took up a bay while running around town looking for a replacement. When I did find one it was only available the next day. They stored my vehicle overnight until the key arrived. No fuss, no additional charge, no attitude other then helpfulness. I will go out of my way to tell people about this location. Thank you!
Excellent service by Daryl and his team. Very knowledgeable in the service they provide. Got a great deal on the tires for my F 150 and my wifes Envoy.
Daryl and his employees were very nice and thorough with everybody that came in. I had an appointment for two vehicles this morning and I actually received very good customer service and both of the vehicles were completed. The only reason I cant give five stars is because even though I had an appointment made for each vehicle at 8:00 in the morning, they werent able to accommodate both vehicles at the same time because of the overwhelming work they have. But Im very happy with the service and I would definitely recommend them to other friends and family.
I dont live in Hemet but had to stop here after a blow-out. These guys were able to make my Hazard Warranty work out so I could get a new tire that day instead off having to drive back on a spare the next day 40+ miles. They went above and beyond for me. Great service.
Thank you Jose for helping my husband and I with our car today. You helped us quickly and gave us a great deal. We appreciate your service and kindness.
The guys were great very professional told me what would happen and then delivered wow how often does that happen? Would recommend them to every one I know. The lowest prices in town is just a plus on top of great service. I am very pleased. Thank you so much. Michael Alward
I pulled into American Tire Depot at 222 N State, and even though it was late in the day, they helped me RIGHT AWAY and only took a few minutes. BUT when it came time to pay them they said it was FREE flat repair! and sent me on my way. After my terrible experience at walmart auto center I just want to say:: THANKS AMERICAN TIRE DEPOT! my baby is back on the road!
Glad I found this shop. They checked out my BMW top to bottom, gave me a really good assessment of what needed to be done. And what I should keep a eye on for possible future repair or replacement. Very knowledgeable, friendly, and efficient. Darryl was great to deal with. Give them a try!
Darrell and Jose are great to work with and will do whatever it takes to help. I have asked them for last minute emergency help, to replace tractor and trailer tires, and to even fix my lady’s Mini Cooper run flats which are needed driving on some valley’s streets. They have come through every time and even manage to throw in a laugh or two!!!!
Took my van here because I was having issues with it starting every once in a while. They took me in right away tried to figure out the issue. Daryl was awesome. I really appreciate thier honesty. Very kind, great customer service and I will recommend them to everyone. My mom, sister and brother in law bring their cars here also.
I had good experience and good service. They put my tires within 1 hr. I have nothing to be unsatisfied great service. I had a set of 4 tiresput on two of my cars. Totally satisfied.
Very conveniently located. Made an appointment over the phone. They were ready for me when I got there. Very professional. Nice folks. Couldnt ask for more.
Always above 5 stars!!! Darrel is amazing and makes the experience of going to a mechanic stress free. He is honest and forthcoming about everything you and your car needs. They really take care of you there and the only shop Ill ever tell anyone to go to. Unfortunately Im moving and moving away from having them as mechanics is honestly one of the only negatives about me moving.
Very friendly, fast.. Patched my vehicle tires. My husband goes here for years, very happy.
Best full-service auto place in Hemet, actually in Riverside County! Daryll is always fabulous his texts are always great at their job, And they always make me very happy!
Excellent service and very reasonably priced.Good people that treat you with respect .One of that last places you can get your flat tires fixed for free ( as long as it is repairable).They get a little busy, but there is a reason for that. It’s a quality place.
Best tire prices in town Jose is super professional they’ve got the best service in town!! They also do much more than just tires!
Great customer service and very friendly . It didnt take long for them to change my tires. I would recommend check AMERICAN TIRE DEPOT great prices for new tires. 👍
Very good customer service very friendly and do a professional job ! Even with a half staffed team stil get the job done! Thanks to the assistant manager Jose for Handling my trucks service and getting done in a timely manner and keepinh me informed. Very understanding staff thanks for your help! Would recommend to anyone
Amazing service! They do get busy but they take there time on each car, and explain everything. They cleared my tire light right off my dash! And explained everything to me that I had asked them to do! I will be comming back again, and referring people.
I called around 8 places and compared offers. The gave me the best price in town, by far. Very happy with my a/t tires, and it’s good to know that I can come back for additional repairs, rotations, and alignments.
Shout out to Daryl, Jose and all American Tire Depot techs that worked on my vehicle!🙌 Great guys...Great location, team, love the atmosphere.. Daryl, from the start to finish. Everything was done with care, professionalism, and in a timely manner!💯Thank you guys🙌Highly recommend this location 💯% Great prices, Great customer service!!!Martin L.
Jose the front counter guy was great. Really easy to work with, just good old fashioned way of doing business.
Everything here was amazing!!! All the Gentlemen were nice and super friendly. I couldn’t be happier!!
Awesome place and people and darrelle is real cool
Darryl was great to deal with. Took great care of me and was very helpful with concerns about my tires. Not pushy though. The only issue I have is the waiting area isn’t great.
Darryl was great yet again!! He is the reason my daughter and I have been customers for years.
Thanks guys, fast and great service. Purchased a new set of tires for my wifes car.
Daryl is a great Front Desk person, he understood my issue with my work schedule and worked with me. Just from working with him I will recommend American Tire Depot to everyone!! Thanks guys!!
On May 28, 21. I bought a tire from American Tire Depot the gentleman who helped me was nice and he tries to give you the best deal possible which best works for you. He compromises with your schedule as well.
Jose was awesome and respectful and the shop had the best price I could find anywhere. Love these guys.
When i moved to Hemet i tried different shops like Goodyear, Minekee, and smaller shops. All try to sell whats not needed bringing up the cost. Even American Tire Depot tried to tell me something was wrong that was not. The reason why i continue to go here is Darryl. Getting your vehicle fixed can get very expensive and its such a stress reliever when your mechanic shop doesnt try to rip you off. There is a difference between selling you what you dont need and up selling. I trust Darryl tell me the necessities and then suggestions and give a fair price. Thank you Darryl.
It was an accident that I ended up here at the ATD. My GPS was supposed to send me to Americas tire. But I figured since I was here, I might as well try it. Daryl and the other gentleman that helped me were all very nice, and did what needed to be done to fix my car and my tires. I got a great deal on the Michelin tires I bought. I went in for two, and came out with four, and not because of pressure because of pricing and the best deals they had it was an A+ great experience.... And I would recommend them to anybody that asked me where I could get a good deal on tires and friendly helpful people. And when I got there I found out they even do more than tires. I just moved out here, and no nothing. If I need work done on either of my vehicles now I know where to go
Excellent service! After 5+ years my tires needed replacing. I was recognized the second I stepped in. I was treated with respect! Excellent crew.
Also they are looking for a good mechanic and or worker that can learn n grow with the company.
Great service and of course the prices are reasonable. Darryl was very helpful and professional. I did notice that the tech did use a torque wrench to properly secure the lug nuts.Great Job!!
Great experience, they even were done before the original time, because I had explained I needed to get go work lol... Prices are beyond great. Thank U!
It pains me to write this, as Ive been going to these guys for a while to service my truck. Recently I was calling to set up an apointment to get my brake pads replaced, and whoever was on the phone refused to give me ANY information, talked in circles and for the life of him, would not give me any solid information unless I drove all the way to the shop. Wouldnt confirm wether or not they had the part, wouldnt confirm how much it would cost to order it, wouldnt order it. Told me I had to come all the way to the shop just for them to order the part, and then Id have to just wait there until it arrived.Then he shifted the call to the manager and he just rushed me off the phone. Look, I get it, you guys are busy but christ do I really have to pull teeth to get any information, not get the information, then get rushed off the phone? Its not like you dont do quotes, youve given them to me multiple times before.I dont know whats going on but I hope yall fix it soon.
Great job, excellent service ! Will do business with you again
Best service. Best customer service. Best prices. Cant beat these guys. Ill never go anywhere else. 👌
They were amazing, they were very therough. Customer service was exceptional. All and all I would recommend them to anyone and well, everyone... Thank you American Tire Depot....
Good service and great job keep it up. Thanks
Good Prices and well taken care of!
This place is amazing. Darrell was so nice and professional. He took very good care of my truck/suv I highly recommend this place and the prices are amazing.
Great service ! Always get the job done
Been going here for years. Best, most reliable, most honest and caring mechanics I have ever dealt with. I cant say enough about Daryll, Jose and their team. I highly recommend this shop. They go above and beyond.
They were fast and friendly set us up with a package that included 4 new tires and an alignment. Excellent will go here for service as well
Thank you so much for all of your help and great prices!!
They make the service process easy and they try to find you the best deals.
This place has friendly and helpful staff.
Nice guys and very fair prices, great service
Great service and competitive pricing on top tire brands. Honest and friendly. I will shop tires hear from now on.
Awesome staff and best prices I could find in the area. Jose and his team where very happy to help and they left my car looking better than when I took it in.
Just wanted to share that this is the best my car has driven since I drove it off the car lot. I am amazed!!
Staff is amazing keep to their word. Work fast and efficient been with them for years. I will not go anywhere else. Honest and upfront. Will not try and oversale anything. They break it down for you and give you options. Darrel is professional and extremely welcoming they go above and beyond to make your experience as smooth as possible.
These guys did an awesome job for me I showed up at 4:00 p.m. when they close at 5:00 they took the time and took care of my truck. My tires were really bad, and unsafe but they squeezed me in, a day before mothers Day. Thank you
Manager was very professional, I am happy with the work they performed I will take my truck to them again
This place is convenient came in got some good year Eagle sports at a great price with the alignment to save you the hassle great place I recommend
I called, The receptionist Darrell was very polite. I asked for a quote for, Motor mounts . Very reasonable. I took my Ford Focus and All the mechanics were wery polite, as I was waited, I was very comfortable. There work is 10 Star and my car is running like a New Car off the lot. Im Very Satisfied and I would recommend, Others to come to this place. 😎.
Darrel is the man... recommended some Continental pro track all season tire for my Accord and got me an awesome deal... been doing business with him for years and will continue as long as he’s there...
American tire Depot always does a great job and has the best prices. They were super friendly and helpful.
Fast, friendly and very reasonable prices
Our first time here we went in guy didnt even say Ill be right with you let me help this person right now or nothing we were there for 5 minutes and nothing so we just stepped out and left so I would say they need to have better service went across the street lady there was busy too but immediately said Ill be right with you
These guys know what they are doing.
Arrived on time for my 9am appointment and Jose greeted me right away I had set up my purchase on line Wednesday thinking it would go smoothly but the tires had not arrived so Jose offered me another brand with longer warranty at a $100 savings to the price of the other tires that was fantastic but then it took them 2 hours too install them so Jose gets 5 starts the shop gets three stars so the average is 4 stars
The staff was very friendly and helpful. I was having tires mounted that I had purchased online. During the process they pointed out a couple of things under the car that might be an issue, that was unrelated to the tire mounting, but did not try to pressure me to get the work done. They just asked me to keep an eye on them to see if the issue continued. While they were quite busy the day I was there, they were able to start soon after my appointed arrival time.
Great service and pricing
I would like to thank Luis (for him being very professional on my initial visit) when checking the air pressured of my tires. Also, Luis answered my many questions of the difference things for care service. Ken another employee (of whom was) very helpful in giving information about the my front headlights. On yesterday Luis informed of the hours in which American Tire Depot opened for service. Please, forgive me for not remembering the manager who took and ordered the back senors for my tires with the cost and timing in which the senors would be available to be installed. On this morning the senors had arrived Wednesday evening. There are other things to take care of on my vehicle, however, I can stated that I believe I have found my car repair company in Hemet, CA. Thank each and everyone of you for the professionalism, care and good energy to your customers.Darlene Thompson
Really good service I will be back very very good.
Very good service. They were able to perform a wheel alignment on my 67 Chevy Chevelle with a custom front suspension. Runs good and straight!
I saw the application of good old fashioned American enginuity necessary to complete the job. Their experience was the key.Good Job!
Great experience, no problems with the vehicle upon completion of the maintenance and the price was very low compared to other local businesses. The only reason its not a 5 star is it took a lot longer than I expected, but Darryl up front said he was busy but would get us done that day and he did. Even got a call midway through to recommend a small fix they could repair which helped out a lot without my knowing the problem was even there.
Very pleasant to work with. Darell has a great attitude and is super helpful. Cool waiting room and nice and quiet. If I could rate 10 stars I would. Outstanding service.
I had appointment with another local tire shop but they changed the price on me so I went to American Tire Depot website found compatible tires at the price I wanted and called. I spoke with Darrell and he guaranteed the price on the website and sure enough it didnt change and even though I didnt have an appointment they got me taken care of in a timely manner! Thanks Darrell and American Tire Depot!
Take me off your list. please.
Service was good just need clarity on price of tires .? Said $49 on website charged $57
Great place, smiles all around. This place Rocks
Good customer service and flexible. Very friendly, all the workers there.
My daughter and I have used the services from American Tire Depot and have always had good services. They kept us informed of prices and progress of service. Have always been pleased with them. I recommend American Tire Depot to anyone. Thank you
Jose and Daryl are just awesome people and really helped me out
All employees were very helpful and friendly. I would highly recommend them to everyone.
Ive been going here for years and Ive never had a bad word to say about them. I recommend them to everyone.
I will never go anywhere else. Been going here since I got my first car.
I only recently moved here and when my truck broke down I was frantic. I came across someone who recommended this place and Darrel as being honest and fair.I called and Darrel told me to bring it on down. He took care of my straight away and then one of his guys gave me a ride home.He addressed every issues my truck had with its overheating issue and had the job done the next day. Darrel and his team are very nice and really help others.Kudos to this shop for making us elderly people feel comfortable.
American Tire Depot in Hemet on State Street always provides top notch customer service and impeccable Auto service with my vehicles. I urge local Hemet residents to use the knowledgeable crew at American Tire Depot for your Tire, Alignment, and Maintenance needs if reliability is what you want put your trust in this local business. Pricing is great and there are no hidden charges at the counter. Thanks guys, see you next time.SincerelyJeff Waller
I was met with courtesy and professionalism from the time I arrived They were excellent in the repair of my car. They were honest and very reasonable. American Tire Depot will be my go-to for all of my mechanic and tire needs.
JOSE WAS AWESOME. WE HAD AN EMERGENCY AND THEY STAYED LATE TO FIX IT. WOULD RECOMMEND THEM.
Tells me we price match anyone an any body that we will beat any price but dont price match there self found tire on there website an it was the exact same part# an nope they wouldnt price match there own self
I went in for an alignment and two new front tires... soon inspection the gentleman that worked on my car noticed some other things that needed some attention in the near future ... even showed me and told me how these things wear down ... there was no pressure in getting it fixed ... I’ve been to a few shops and this one by far is the best ... very friendly and funny ... I do apologize for not knowing the names of who worked on my car or showed me under the good but I do thank you ... I’ll be back ...🖤
The best service ever
Friendly knowledgeable staff that do great work. Also gives military discount. Big plus imho.
Darryl was extremely kind and patient in giving me pricing information.Once we finally decided to go here to get my tires the staff were kind and professional. Offering additionally options without the pressure of buying.You have a lot of choices out here in the valley but I would recommend you give American Tire Depot your business for their prices as their professionalism.
Everything was excellent. Staff was great. Definitely recommend
I’m very happy to receive same day service when I was in a pinch and needed two new tires. After installing a tow package at UHaul, I really wanted to get two tires. Even without an appointment I was able to get the tires that I wanted and installed within a couple of hours. Perfect, because I live 45-minutes away. Thank you America Tire Depot! You gotta talked to Daryl, he’s the man who will do you right!!
These guys go above and beyond to help! The customers that came in while I was getting an oil change, love them! They did an outstanding job in this awful heat and pandemic mask-wearing time. Ive told several friends to go to the Hemet shop because of the crew. Thank you guys!
Great from start to finish. Thanks guys!
They were quick friendly fast and didnt pressure me into buying nonsense things. Answered questions to the best of their abilities and werent pushy. Great place:)