Called and left numerous messages, no return calls. Completed requests online for an estimate 7 times. Have yet to get a response. Would not recommend
Rock cracked my truck windshield. Insurance sent me here to have it replaced. They installed an aftermarket windshield, which is different from factory, could definitely tell due to the electronics built into my vehicle. The manager had terrible attitude about it and said contact your insurance company if your not happy. They chipped paint on my door during the process and rubbed my front tire along a curb scuffing it. Supposed reprogram my windshield electronics but did not work properly and according to Ford, aftermarket windshields can not be programmed.Insurance had a FACTORY windshield installed by Ford. Now discovered parts in the electronics for the auto highbeam, wipers, camera are damaged and bent and need to be replaced. DO NOT USE THIS COMPANY.
Dylan is an excellent tech, has lots of experience with cars in general, so we were in good hands. Very patient with all our questions.
They was very nice and patient with their customers. Done a great job for me. I would recommend them to everyone. Thank you very much
Very polite need appointment but on time and pretty fast with job.
Got the car in and out in less than 2hrs. Really liked the text updates about progression of the job.
Windshield replacement started on time. Finished ahead of scheduled time. Great experience!
Excellent service, and ExcellentWork, scheduling was breeze and only took a few mins,and the guy I talked to was very knowledgeable on what I needed.Same with the installer, changed my windshield right in my driveway in approx a hour.Ill never even consider anybody else, or anyway to have auto glass repairs. 🌟🌟🌟🌟🌟.
These guys are awesome! Got my subaru back to normal and were extremely pleasant to deal with!
Replaced front windshield on car, and they were very quick and efficient. Had couple cancellations, so they called us to see if we would like to bring our car in earlier. Thats strong service. Would go back if needed.
Great service started on time with efficient technicians.
In and out to get a windshield replaced quickly
They offer remote service, but for more challenging applications, this place offers in house work. Ive had to have a windsurfing replaced several times in my work van due to the miles driven and occasional flying rock, and they are generally excellent. Only lacking the 5th star due to my latest visit where a rolled gasket during the replacement blessed me with a beautiful waterfall in my van during a rain storm, sorting out the touchscreen, navigation, Bluetooth, and radio functions of the van. They have warranties for it, however, and it is currently being repaired. Thanks guys.
Very nice people. Could use more parking though.
Absolutely great service and very friendly!
Great service! The work order was sent via email along with reminders of our appointment. We prefer shop service versus mobile on site service that comes to our location. We found the shop to be conveniently located and easy to access.
Christian did a excellent job repacing my windshield they are very nice people gerald at front desk was very nice
I would not recommend this safelite they put A dent in the top of my fender and pulled the fenders out on both sides and the seals where not put in right the manager said they didn’t do it at the same time he’s trying to push it back in to make it right
Very rude customer service at desk with no interest in even looking at your windshield bc he was eating but could have skipped a few meals
It took about 30 minutes to repair chipped windshield, cant tell there was ever any damage. Service was great and everyone was very nice
Excellent realy nice neet and professional
Could have been better. Glass still has star and crack. Unsettling. Took way to long to schedule, repair guy listened. I would still like to know why it does not appear to be repaired.
These guys were very professional and courteous. Answered all my questions and had my windshield installed before the promised time. I highly recommend them.
They are kind and very honest with their work. I went back today because something was messed up with my wifes car after the glass was replaced... Not only did they fix it for free, they gave me the direct line in case it happens again. Will definitely trust them
I just left there today. I am very, very, pleased, with the job that they did, and the price that they charged.
I scheduled my appointment a week ago to get a windshield replaced. I had to wait a week because they said it would be special order. Since I scheduled it, I have received no phone calls or emails other than verification of the appointment. I only called today to see how long it would take so I could decide if I wanted to leave the car there or wait on it. That is when I found out nothing had been set up. So if I hadnt called, I would have showed up for an appointment for an install that couldnt take place. Im going someplace else that has doesnt have information in so many different departments they cant communicate with each other. Deal locally folks. Stay away from these corporations.
Went in on Thursday and made an appointment to have drivers side glass replaced in my 2020 Buick. Salesman said it would be 492.50 and made me an appointment for 3:00pm the following Monday. Showed up for my appointment and they didn’t even have me down and hadn’t ordered the glass. The told me it would be at least two more weeks before they could get me in. If these guys could have cared less, I would have been amazed! Worst customer service ever! I wish I could give less than 1 star! Have used safe lite in Bristol several times with no problem. Glass Doctor will be at my house on Wed. and they are 40.00 cheaper!
I had my windshield replaced about a month before they were bought out by safelite. About 6 weeks after the new windshield was installed it started to spontaneously crack. Car wasn’t even being driven due to the pandemic. When I went back they said, Oh, we’re not that company anymore, we got bought out. Same people as old company. Do not use this company! ! !
Well I get there and they send me a used back window so they cannot do it then not only then I have to wait over another week to get it put in not very happy at all and a waste of my day and time!!
Feeling stressful & under Allot of pressure unlike the commercials. Quote was the most expensive. Hoping we get what we pay for. Appointment is at 1....service can only improve at this point. Limited seating ...hmmm
Having to come back for different window and mirror replacement
So kind and helpful.. solved my problem quickly.. highly recommend!!!!!
Great job
Never could reach anyone
Nice
Everyone was kind and professional
Great!
Very professional