I was satisfied with the selection of shoes. I was equally as disappointed with the amount of balloons, clowns, and popcorn that this carnival is lacking. All in all my experience was satisfactory. Its a pretty simple exchange. You have money they have shoes, and then all of a sudden they have money and thennyou have shoes. Capitalism man.

Went in to return a pair of heels that I no longer needed. I was assisted immediately BUT the vile excuse of a store manager decided to SNAP his fingers at one of his cashiers to complete the refund for me. I never in my life have understood the superiority complex some people have. There’s never a reason to snap on someone’s face, especially in front of customers the way this manager did. The faces on the other employees were very obvious they were uncomfortable with this mans presence. I don’t condone employee abuse from managers. Will no longer use this store.

Very nice quality shoes and I found the employees to be genuinely NICE and helpful if needed.Go!!! Youll love it here 💘

Needed a dress shoe. In and out! My favorite way to shop!

Quick and easy to find what your looking for. Friendly staff.

Nice selection of shoes & styles.

I was terribly disappointed! I did not know they no longer had buy one get one half price because of covid. I paid way too much for my purchase, next time I will definitely go somewhere else! It was only because of my wife why I went through with the purchase.

Horrible !!! Shouldve made people wear they mask vaccinated or not!!! It was a lady in there coughing so bad and was not wearing a mask you could hear the covid all in her literally

Hands down the best customer service Ive ever received at a shoe carnival. The young man at the register deserves the recognition for his work ethics. Thank you for all your help!

Didnt find anything I really like or they didnt have my size.

The store is very clean and neatly organized. All the sale items were easily found. The employees were awesome! They were very helpful, friendly, and courteous. I shopped two days in a row and had a pleasant experience each time.

I have had very good experiences buying shoes here. Earlier this year I purchased comfortable shoes for walking, but one of the shoes started to develop a hole in it after only a couple of months. When I took the shoes back, they let me trade them in for another pair of shoes at no extra cost, even though it was a little past the 60-day cutoff for returning them!

Great prices lure you in only to be hit with higher prices on the shoes you really love. It pays to use the flyer coupons, reward points and spin the wheel. With all that said I still like coming here because the staff is very helpful and you find hidden gems (cute shoes on clearance especially for kids).

Got 3 pairs of shoes for a great price and was able to spin and get 20% off on top of the low prices

I’m a very picky person so when I go to the store I don’t let store associates help me. So when I go inside I look around I never really like their shoes but I be loving all the boots! So they are definitely My number 1 boot stop! I wish the sold a few more fancy(expensive) boots and shoe but if your on a budget get in there ASAP!!!!!!!!!!!!!!

It was nice and the employee were nice too they asked us if we needed help. Ill go back to there.

Great shoe place

Great shoe sales always

Good prices. Not enough size selection.

Cute shoes and I ended up finding gym shoes for both my girls ( work shoes for one and tennis shoes for sports for the other)but took a lot of work due to the limited quantity of shoes they stock for each style

Great shoe store

Its been such a long time since Ive been there. Good prices, great staff, clean environment.

I would give it 5 stars, however they do have some size 14 footwear..however it is very very limited. Otherwise store was pretty clean and staff was friendly.

Excellent as always....

To me its the best place to get my shoes they seem to always have my style yes are they comfortable I got my new ones on Tuesday does the black ones back up

Always have what I want !

Great selection of shoes. Bougth work boots and reagular ones. Great associates and manager. Keep up the good work guys

Good selection

The experience was very pleasurable, my 1st time there. The gal that help me was very knowledgeable and sweet

In and out and great customer service

Good sells buy one pair of shoes get 2nd pair free.

Friendly, clean, nice variety of brands at reasonable price

Very bad organized store. Theres no separation for kids, toddlers youths and adults. They handle its own sizes. You can look for a size 10 kid and dont find it but find 1.5m size and on the side size 12 but not say if kid or youth or adult jus size 12. And on the other side find a size 12 adult shoe.Definitely payless stores used to have better organization on their shelfs and sections

Great shoe selection at a decent price.

Used to be able to find deals here now when sale or reduced to clearense items are regular price thats no deal

Great sales & i was disappointed due to them not having the KSwiss shoes i wanted (old skool type) but i have shopped there for years!!!

Lack of customer service here. I had to walk over the manager who couldnt even acknowledge I was there.

👍

Love It...Awesome Deals!

Great customer service

Always find something for everyone. I dont have to go to 10 different places.

Great selection

Good deals quick and easy in and out

Very polite staff. Neat and organized

Lots of shows to choose from.

This my go to place for all my shoes. Buy one get one 1/2 off.

We had excellent service. They helped us locate shoes for our kids and ourselves. We spent 138 dollars on four pairs of shoes that we were very pleased with. We felt as if we found great bargains with great service.

They need to turn the music down near the register. Theres a plexiglass shield, were all wearing masks and the speaker is directly over the register area causing a real miscommunication issue.

I was just in there this morning May 15th 2018 and the Male manager was to busy following me to see what I was doing which was looking for a comfortable shoe and size, you think he would ask if I needed help but nope! very rude, the cashier, she was not friendly as well. Other than that this place has great deals for hard working people who are looking to spend their money wisely.

A good variety of shoes with some really great prices. The staff were helpful and friendly. A good experience overall

I can always find shoes for the whole family here. BOGO1/2off saves us a good bit of money. At least once a year we all go up together and leave with 2 pairs each. I dislike that they have no public bathrooms. The staff is always helpful and cheery.

So, I used to love shoe carnival. When we arrived, you can see plenty of stock right away. Made me happy. Then looked for womens shoes but only 2 isles found??? And they were along the left wall and then discount dress shoes at the back. Seems the rest of the store was mens, kids and mainly athletic shoes. Disappointing that so few womens shoes were available and even then, no one in the right size...had to go elsewhere.

Everyone is super friendly n they have great deals on shoes

Great selection, excellent prices, good back to school selection. Theyve got Boots Gym shoes Sandals and more

Love it. People are nice there. I will be back

I came in while back to school sale was going on....no help on the floor....couldnt find correct sizes....long line..so I left. Desperate for shoes, I returned a day or two later. I asked if there was someone to help and DELORES came to help me. She was extremely respectful and the best help. She was patient when making sure I could find something and went above and beyond!! She is an amazing asset to this store and should be highly commended for her work!! So thankful for her!! I will be back again only because of the job well done by your employee Delores!!

This store has a large selection of shoes and even more to choose from online. I bought 4 pairs in the store and two pairs online since they were not available in the store. The buy one get one half off usually ends up being back good deal. Iwould have given the store 5 stars but I had to look for a size for nearly 10 minutes and never saw an employee but when I went to the counter to pay there were 3 employees talking. The store was not very busy so I thought at least one of them could have been helping customers on the floor. I will go back again though.

They never have my size shoes in stock, I end up ordering on line.

Good deals

I found the cutest spring summer shoe.

Great shoes, sad it wasnt BOGO 1/2 off

Great variety but lacking in larger shoe sizes

Shoe carnival people were so helpful and polite. I went in for 2 pair of different sandals that were in the sale paper. Being my first visit there i needed help to find the shoes. Employees were very helpful. They helped me find the exactly what I wanted and i was in and out in about 8 minutes. Buy 1 get 1 half off great and a 5 dollar coupon to boot. 5 or more stars. Great experience. I recommended the store right away when i got to work people and then some. JUst great. Will be back. Mary lauster. Thanks again. Send

BIG selection of all kinds of shoes, in every shape and size imaginable.Competitive pricing. Watch for sales.Tell Gary hello.

Hard to find my size but thats normal for mens size 8. Prices and selection are pretty good otherwise. From slippers to work boots, theyve got them.

Cashier was real nice

Professional employees and the store is always clean, and they seem to always have the shoe you want. It seems like they have sales almost every week 🙂

Great prices. Friendly staff. Clean store

Good luck finding your kids shoe size there.

There is a lot to choose from. Almost always a BOGO

Fairly decent selection of shoes and staff is typically helpful.

Great place to buy more than one pair of shoes! Two boys and buy one get one 1/2 off.

Good selection of shoes at good prices

Awsome customer service!

This store would have gotten more stars if the rude employee was not working. My boyfriend wears a size 15 and we were shopping when an employee asked if we needed help. He said he was trying to find shoes in his size. She asked if he looked for his size. We BOTH sarcastically said “at every box”(we really did look at every box). He then said “I’ve found two shoes in my size and I already own them, I wish they would have other options in my size” she said “we can order them online”. He politely mentioned that it would be nice to have them to try on. She then began to say “why would we order shoes in a size that is not going to sell”. I am not sure if she was just hating her job and trying to get customers out, But it came off very rude. When we went to checkout, they had to call her to the front because there was a line, that took her about another 2 years (probably about 4 min), but she was not doing anything but snailing around the store prior. The other employees were great and the store is very clean and in order!

Alot of great shoes to choose from.

The staff is real friendly and helpful

Soo many shoes! A friendly and helpful staff is a plus. This is the best place to be for shoes.

Helpful staff. Ship to home was fast too.

I can say this is they are reasonable on there shoes they help you when you need help..

Always great deal buy one get one half off

The salesman was very helpful. The prices are good too

Its truly amazing how this store never has the size you need of any style you choose.

No size 15 mui 8 neeee

The associate who was working the register when I went to return a pair of shoes I purchased the day before was rude, her tone when she spoke to me made it seem like she couldnt be bothered with my needs. Her body language was aggressive. She insisted I didnt know how to insert my bank card into the chip reader and treated me like I was stupid. She threw my receipt and a pen on the counter and told me to sign this

Lots of shoes, but most common sizes all appear sold out. ☹️

I was looking around some good shoe with good price the leady was following me I was uncomfortable.

Great they always have what I want 👍

Excellent

They had the shoe I wanted. I Will definately continue to shop there in the future.

Nice shoes good customer service

Great place for a bargain on all types of shoes

One stop shop for all your shoe needs: work, athletics, casual, sorry no Jordons.

They raised the price on the shoes went in on jan 20 shoe was 60 now there 80 nice

Clean store and helpful staff if you need it. Shelves couldve been more organized.

Awesome. Shoe Carnival always have good sales.

K

Awesome deal

Amazing service! It was great to actually have smiling people that were super helpful and caring :-)

Nice and easy 1/2 price promotion on