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Toys"R"Us
3128 Voyager Ln, Joliet, IL 60435, United States
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Toys
Comments
Sc
Review №1

Up to 40% off

Sa
Review №2

I love this store. They are so friendly and helpful and most of all they always have what I want. My son cancelled his order on line because this store had it for less. They also do comparative shopping which is great. I believe the sales person who helped me over the phone was Cindy. She was very helpful.

Ra
Review №3

Very clean and well organized. There didnt seem to be any employees available for help though. In the middle of the afternoon there was one cashier at the customer service register and one at the electronics register. In my opinion, the only reason to pay the higher prices found here is because its supposed to be easier to get what you want. Had I been trying to purchase a big ticket item I definitely would have been frustrated!

Fr
Review №4

They rarely have a good selection.

pa
Review №5

Called to see if they had any kid’s bikes in stock. The lady told me to come in as there are no personal shoppers to help me over the phone. I just wanted to know if they had any so I didn’t waste a trip.

Ki
Review №6

WHY ARE THEY CLOSING A WONDERFUL STORE THAT KIDS AND ADULTS ENJOY? PROGRESS. WE ARE HEADED IN THE WRONG DIRECTION. WAKE UP PEOPLE PUT AWAY THE COMPUTERS AND GET OUTSIDE

Ry
Review №7

Goodnight sweet Prince. You will be greatly missed. One of the best toy stores of my childhood. Now faded into memory like KB toys.

Br
Review №8

Last week of Toys R Us being open. Thank you for all of the memories!!!

Al
Review №9

We had the best experience when exchanging my cousins bike. The customer service was outstanding - especially Bonnie. She really made it a great experience!! Thanks again, Bonnie!!!!

Me
Review №10

After visiting, Im less surprised about them going out of business. Staff is fantastically nice. But when it actually comes down to the selection of items, I was very underwhelmed. Im into the artsy stuff, especially kid stuff because its cheap and can have some really fun items. But if you just want Crayola and literally only Crayola items with next to no other options, then go here. Id rather visit hobby lobby and get a huge selection of things to do with my niece and nephew.Also, they have so much in stock still and the discounts dont even feel significant on a lot of the items. Well probably go back to here when the prices have dropped much more.

Sn
Review №11

Understandably the associates here werent very helpful in any or all aspects other than at checkout or stocking what product was left to stock. Still a good trip even if one of the last of not the last I will have to this place because they are closing.

ma
Review №12

DO NOT BUY ANYTHING FROM THIS LOCATION!!! Definitely don’t get too excited about their going out of business discounts. It’s likely you’ll get scammed into a product with missing/ruined parts. I just bought my daughter a $350+ trampoline for her birthday. She was so excited to try it out on her birthday as most kids would be only to find that parts were bent and missing and we wouldn’t be able to put it together after all. After reaching out to the store manager I was told there’s nothing they can do and all sales are final. Thanks for ruining my kids birthday Toys R us.

Yv
Review №13

The staff was amazingly friendly. We came in for. Pokemon promos and the store offered us some. even if the period was over.

Ro
Review №14

I am gonna miss this place. For what its worth visit toys r is one last time and buy something you normally wouldnt. I bought an rc boat and a drone today. I wouldve not bought one normally but because its closing why the hell not. Go buy a drone its the last thing left. I got the last rc boat. You can buy it for 70000000. Hit me up rich people.

Ja
Review №15

There was plenty of staff on hand for the busy holiday season all asking if we needed help and assisting us as well as many others around us.

Ja
Review №16

Hats off to Melissa for grabbing and holding me the last Baby Alive....made my 4 yr/old niece a Happy Christmas!

Gw
Review №17

So long old friend! I spent almost all of my birthdays as a child here. You will be missed!😢

il
Review №18

I went with only 9 days til they shut there doors for good. Prices were still high, not even half off. Not much to choose from. I do better at sales. Just sorry to see yet another piece of my childhood go away. But so did Bargain Town USA, Dispensas Kiddie Kingdom, Dispensas Castle of Toys, Child World, amd many, many others.

St
Review №19

Good selection sometimes higher prices but they also price match.

An
Review №20

We just attended the Shopkins Swapkins party. As always, it was a great time. The associates were very friendly and helpful.

G
Review №21

My daughter loves toys r us but what kid dont prices are okay usually clean store not yo much spill over on they floor from kids

Pi
Review №22

Great place 4 all ur toy needs, but is a bit pricey.

Gi
Review №23

Nice holiday shopping on a Saturday busy with customers but alot of lines no waiting!

St
Review №24

Super sad the place is goin out og business but Ill still remember it

AD
Review №25

Sux they are going out of business I DONT WANT TO GROW UP IM A TOYS R US KID!!

Do
Review №26

Stores are closing..still good service.

Gi
Review №27

Great service, always helping me when I ask questions

Li
Review №28

Very clean organized store. Friendly helpful Staff.

Ke
Review №29

Small store but since the warehouse is down the street good selection of New stuff

Li
Review №30

Never enough lines open and crabby workers!

Er
Review №31

Terry the sales associate was very helpful & knowledgeable!

Na
Review №32

Awesome toys movies and games, good prices, cool staff

Pe
Review №33

So sad they are going out of business! Loved this place as a child

bo
Review №34

Love this place! Hope its around forever!

Ca
Review №35

Love the variety of toys and the constant clearance items

Ry
Review №36

I dont wanna grow up, Im a toys r us kid.

St
Review №37

Ok selection but wow are they over priced 20% off and I still find the same stuff cheaper at Wal-Mart.

Sh
Review №38

I love TRU it has everything.

Li
Review №39

One stop shop they match all store prices plus if you have their card you save an xtra 10% on Thursday.

Ca
Review №40

Used to be overpriced, but now the clearance has made this place full of good deals.

An
Review №41

Going to miss this toy store

Ke
Review №42

Service was poor!Overcharged for merchandise!Cashier was rude!Now I know why no one really shops here anymore.

Ka
Review №43

Best toy store ever

Al
Review №44

Rude, got yelled at as soon as someone answered the phone. In the middle of my sentence the lady hung up on me. Overall rude staff. Sad...I used to shop here often...

Su
Review №45

Nothing buy love. Icon gone. 💔

Mo
Review №46

The best toys shop

Va
Review №47

Really bummed this place closed, probably had to do with their pricing. Even their clothes were expensive. Some things was overpriced for sure.

To
Review №48

The store seems a bit crowded. Too much merchandise everywhere.

Ma
Review №49

Didnt have what i wanted for my Granddaughter.

Mr
Review №50

Theyre going out of business what else should I say

Ma
Review №51

Cashed was very helpful

Am
Review №52

Things are always more expensive here than anywhere else.

Sh
Review №53

Its a ToysRUs...needs remodeling and cleaning like the rest.

Do
Review №54

Found the toys my son loves

Al
Review №55

Very clean and surprisingly not overpriced

Mi
Review №56

Huge store with great selections.

ci
Review №57

Overpriced. Target has better toys.

th
Review №58

It was sad thinking its gonna be my last time going to Toys R Us

Mi
Review №59

Not a huge discount yet, still lots of product.

Ki
Review №60

Too bad they went out of business

Jo
Review №61

Most of the time during week its empty

Vi
Review №62

The staff were not too helpful

Ja
Review №63

I always go there...

Tr
Review №64

Its okay but also its closing

An
Review №65

So sad they closed down

El
Review №66

Great deals all the time

Di
Review №67

Too bad it is closing its doors

Da
Review №68

Over priced toys, cheaper at target across the street.

Sh
Review №69

Great deals

Me
Review №70

To soon to be gone.

Ma
Review №71

Very disappointed in prices

co
Review №72

Going out of business

Ro
Review №73

Friendly service

co
Review №74

Closed. Sad

Ed
Review №75

Going out of business

De
Review №76

Sad the store is closing

Fr
Review №77

Good deals occasionally

Ma
Review №78

Decent selection.

C
Review №79

Out off business

De
Review №80

Thanks for the memories.

Er
Review №81

Dump

De
Review №82

Out of business

An
Review №83

Great

Ja
Review №84

They gone

S
Review №85

Clean store

An
Review №86

Excellent

Ma
Review №87

Closing.

do
Review №88

Gone

Information
62 Photos
88 Comments
3.9 Rating
  • Address:3128 Voyager Ln, Joliet, IL 60435, United States
  • Site:https://stores.toysrus.com/il/joliet/toy-store-joliet-il-6018.html?utm_source=google&utm_medium=organic&utm_campaign=rls
  • Phone:+1 815-439-1009
Categories
  • Doll store
  • Toy store
  • Game store
  • Video game store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:9AM–9PM
  • Friday:10AM–7PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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