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Redrail
4301 W 27th Ave, Kennewick, WA 99338, United States
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Redrail
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Ch
Review №1

Staff was nice. Short/medium wait on a busy morning. Wasnt super happy with the coffee itself though; it wasnt bad, it was just ok.

Ki
Review №2

Friendly and quick service. Strong coffee drinks. What more could you want? I will be back.

Ch
Review №3

Deliberately avoided the nearby Starbucks to go to this drive thru coffee/tea place. Really good coffee and tea. Much better than the big corporate outfit over the road.

La
Review №4

This is my go-to drive thru coffee fix on my morning route to work. The gals know me and my basic usuals and always make me feel welcome!

Le
Review №5

A little busy at lunch- but that means it’s really good! Had a raspberry shake after a dental appointment and it was very very yum! Would recommend!

Xo
Review №6

My drink was pretty good, but I asked for decaf and was given regular espresso. I can tell because I havent voluntarily had caffeine in over 2 years. Caffeine triggers my epilepsy. Needless to say, I did not have a fun time after having my drink. Giving an extra star because Im in a good mood yall didnt kill me.

Be
Review №7

Good product just sometimes take a while to get through.

Je
Review №8

Love this place. My wife loves it too. Shes a regular. Go check it out.

Do
Review №9

Vanilla and strawberry milkshakes they were good and vanilla one was better than the strawberry but they were both good and it was hot here in Washington almost like Arizona

Ma
Review №10

Very friendly and serve good drinks.

Ly
Review №11

We ordered the switchmen on the rocks, such a good drink.

Tr
Review №12

My cinnamon roll late was delicious! My husbands Gingerbread cookie latte was not so good. Not sure if it wasnt made right or if it was because it was on special. The baristas are always super friendly! I recommend this espresso stand, because out of 5 drinks this was the first one that was off.

J.
Review №13

This was a golden find on our travels to Kennewick. We love the small mom and pop places and this is a great one!Staff is friendly and fast. There double window set up is super smart. Order at one and pay/pick up at the other.Prices are great and quality is super solid.Coffee was earthy and full flavored (hazelnut latte). Chai was friggin fantastic and they did all three orders with no mess ups (iced, blended, spiced and not, almond milk in two but not the third).We will be back for sure and will be recommending to family and friends in the area.Note: dont forget to pick up a punch card on your next visit.

Ka
Review №14

The switchman is definitely my new favorite!

La
Review №15

Love all the ladies there ❤️ they are all super nice!!

D
Review №16

I find it remarkable that a coffee shop, an industry where baristas depend on tips and the generosity of their customers, would find it appropriate to use Walmarts grocery delivery service (very regularly mind you) and never tip their independently contracted local driver.Perhaps they arent aware drivers are not Walmart employees, get zero benefits and have to pay fuel, maintenance, taxes, health insurance, etc. out of the measly base pay thats offered? As with DoorDash, UberEats and other services, tips are what make a service workers job sustainable.While the coffee may be delicious, I cant support a business that doesnt reciprocate the same generosity that is bestowed upon them. Youd think a coffee shop of all places would understand what makes the service industry go round.

Le
Review №17

Id choose this place over starbucks any day, the staff are always nice and quick and never had a problem here not one time.....starbucks take lessons!

Mo
Review №18

Day 7 waiting in line for a coffee. Provisions are running low. Considering cannibalism in order to make the gap...

Ju
Review №19

The slowest coffee stand I’ve ever been too. Be prepared to wait 15-20 mins for your drink.

St
Review №20

Great coffee and wonderful Baristas!!!

Sh
Review №21

I love this place and Normally always get really good coffee here. However the last couple coffees I recieved got dumped right down my drain. Including my coffee from this afternoon. I hate complaining & havent brought it up to the Owners is why I am giving it a 5 star when having a complaint. When your someone who dont get a coffee often and its a treat to be getting out and looking forward to a coffee and you recieve a cup full of coffee grounds with no flavor its a bit disappointing.

St
Review №22

The place has great coffee but my wife and I found this place weve been drinking coffee here for a week we got up to our free coffee I stopped in to get one ordered the same thing that I have been ordering the same time its $6 its a mocha milkshake 24 oz I give her my free card and she comes back and tells me I owe her $0.75 because theyre Punch cards only go up to 5:25 if youre offering me a free drink for coming and being a person that brings my business to you why am I not even able to get the same drink that Ive been purchasing for free? Bad business practice especially when theres other coffee stands around town that will let me order any size drink anyway I want it extra shots etc etc and they dont blink an eye needless to say we probably wont be back because theres other coffee places that treat their customers better with rewards and have just as good a coffee.

Ja
Review №23

Gas station coffee for a coffee shop price

Mo
Review №24

Best in town..been coming here for years. Service is awesome.

pe
Review №25

Good service and quick

Ex
Review №26

Awesome drinks, friendly staff, great prices, fast service. What more could you ask for from a drive thru coffee place?

Sa
Review №27

Best coffee in town!! Always friendly service and can also make almost all drinks with or without sugar!!!

Je
Review №28

Local owned, baristas are really nice. Whats not to like?

Da
Review №29

Their coffee milkshakes are amazing

Co
Review №30

Mocha milkshake!

Ho
Review №31

Good coffee

Pe
Review №32

Marvelous, best coffee in tri cities friendly staff& doggie treats, Irish Pete

Wi
Review №33

Awesome mocha milkshakes👍

Ka
Review №34

Great espresso

De
Review №35

Consistently good

Se
Review №36

Loved it! Cute shop with quite a variety on their menu. $2 for lemonade (which it should be!) and a tasty muffin. They have daily drink specials and a punch card too. Great customer service and convenient location with 2 sides for drive thru. Will definitely be back!

Sa
Review №37

Hands down my favorite coffee stand in tri cities. I didnt know they had white coffee which made me even more excited & keep coming back!! The girls are always super friendly & you can tell even with having to wear a mask that theyre all smiles & very nice to chat with!! Definitely, ALWAYS stop when im visiting or driving through tri cities

L
Review №38

My new favorite coffee stop. All drinks were priced so reasonable. I gave a huge tip because the barista was extra cool and made me feel special

Me
Review №39

Incredible service everytime ♡ always met with a smile and great conversation!

Va
Review №40

Coffee is fine, muffins are good, service is friendly. But I wish theyd ask before sticking straws in my coffee! Some of us are concerned about the environmental impact of single use plastics. Asking if I want one would be a courtesy.

co
Review №41

Good stuff right there

ja
Review №42

The staff are wonderful and a joy to know

Ro
Review №43

They remember my wifes order even though I dont drink coffee. I just need to drive up and say yes when they ask if she wants her usual. They also move significantly faster than those tools at dutch brothers.

Ja
Review №44

The ladies are always friendly. Service is quick. I absolutely love their bagel sandwiches. Its a good place to stop and grab some caffeine.

Sa
Review №45

Good coffee, friendly service, convenient location, doggy treats offered. A little pricey.

Ja
Review №46

This place is great best coffee in Tri-Cities

Me
Review №47

Best mocha shop in the Tri-City area! Locally owned and operated. Very friendly staff and reasonable prices. They have food and other drinks available.

em
Review №48

I get the berry Italian cream soda here a lot and it is absolutely delicious every time. Employees are always friendly and fast.

Su
Review №49

Great SALTED CARAMEL MOCHAS and the gals there are very friendly:))

Jo
Review №50

When Dutch Brothers is too inaccessible, and star Bucks has a line longer than life and rockabillies is just as hard to access as the E.R This is a great place to get your coffee from, its tasty too !!

Cj
Review №51

The staff and customer service at this espresso stand is Awesome.The product they serve is made to customer expectations. I Highly recommend this establishment.

Ma
Review №52

Great place

Cl
Review №53

Outstanding! But Im biased my granddaughter works at they serve a great latte or cup of coffee

No
Review №54

The ONLY place I ever go! Best coffee in the tri cities! Great prices an staff is awesome!! Very dog friendly an spoils them rotten like I do!

Ma
Review №55

Friendly and efficient

Am
Review №56

Really good coffee☕

Ty
Review №57

Best Mocha Milkshakes, I fell in love with the Butterfinger but have had others as well. I think its the only place in Tri-cities you can get handmade milkshakes with shots of coffee. Theyre delicious!!!!

lu
Review №58

The best drinks. Awesome service always in and out

Ta
Review №59

The mocha milkshakes are amazing!

MA
Review №60

Just driving through, good service and good coffee!!

Em
Review №61

Fantastic coffee!

Da
Review №62

Great coffee, great service, great prices. What more could you reasonably ask for?

Ca
Review №63

Absolutely love their mocha milkshakes! Great service and prices.

Ke
Review №64

Excellent service excellent coffee. Way better than Dutch Brothers especially when youre trying to wake up in the morning they do not get in your face and ask too many questions LOL.

Ca
Review №65

Better than Dutch bros even though I have a Dutch bumper sticker on my car. I have changed to better quality and service👍🏽👍🏽👍🏽👍🏽

Gi
Review №66

The lady in the morning always remembers my order from day 1. Super happy and she makes for a great visit every time

HI
Review №67

The right location at the right price...

G
Review №68

Good coffee, had a staff member who could have been nicer and more polite, though.

Yo
Review №69

Friendly Staff, Great Customer service.

Im
Review №70

Great drinks, not too long of a wait.

PN
Review №71

Best coffee stand I’ve found in Tri hands down! Make sure to try the mocha shakes too!

Ji
Review №72

The very best place to get coffee in the Tri-Cites!! From the coffee to the wonderful Baristas, they are overall just amazing. I stop here every morning on my way to work and its always a good experience. Thanks guys!!

Da
Review №73

Very convenient access. The girl who helped us today though forgot a few aspects of our order and had to ask us again

Br
Review №74

So not happy...after being told to try my drinl b4 driving away...and me asking b4 it was made xxxsweet...its def not xxxsweet then get told we have to charge u next time to add more flavor...after 10$ drink and pre tipping u on debit card....i guess there wont be a next time!!! Ugh really if im paying 10$ for a coffee i want it the way I ordered it not xtra charges thrown in my face

Na
Review №75

Love my morning stop with these lovely ladies!! Best service around!!

St
Review №76

Super friendly and a large sugar free selection.

Ch
Review №77

Their coffee is very good

Se
Review №78

Genuinely friendly service and great coffee! If I could rate higher than five stars I would!

Ge
Review №79

Great drinks, so friendly

Co
Review №80

Service was outstanding and our barista had agrest memory

As
Review №81

I went through early on a Sunday morning, and was pleased with the coffee and the service in general at the time. However, the barista did not return my debit card after I paid. When I realized I was missing my card, and had no memory of it being returned to me I called as soon as they were open (Monday morning). The girl who answered was very rude, unfriendly, and unhelpful. This is not a good business practice when running a drive through espresso cart.

Me
Review №82

Best coffee in the Tri-city area

La
Review №83

Amazing drinks and very fast and friendly service. This place is a must!

Ho
Review №84

Friendly and quick service, wish we had one in Oregon.

w
Review №85

Amazing people with amazing drinks !

Pa
Review №86

Good place if you want the barista to give them selfs a tip thats more than the drink!

Br
Review №87

Like this place.

Pa
Review №88

Awesome people and coffee

L
Review №89

Espresso has gone down hill. Not good anymore

r
Review №90

The staff is really nice, the coffee is great. However they tend to make mine to hot at times.

Ka
Review №91

Love this place, best coffee and service. My go to coffee shop!

Em
Review №92

Love this place, great espresso shots.

ke
Review №93

Like the friendly service.

Ja
Review №94

Friendly baristas. Great options

De
Review №95

Dad loves the mocha frappes, here!

Ke
Review №96

Always polite and courteous baristas

He
Review №97

Half the order was correct. Smoothie was not from fruit, tasted fake.

Co
Review №98

Ashley is awesome!! And the coffee is delicious!

Ke
Review №99

MOCHA MILKSHAKES ARE BOMB

As
Review №100

Excellent customer service!

Information
18 Photos
100 Comments
4.4 Rating
  • Address:4301 W 27th Ave, Kennewick, WA 99338, United States
  • Site:http://redrail.poi.place/
  • Phone:+1 509-783-1185
Categories
  • Coffee shop
Working hours
  • Monday:5AM–6PM
  • Tuesday:5AM–6PM
  • Wednesday:5AM–6PM
  • Thursday:5AM–6PM
  • Friday:6AM–6PM
  • Saturday:7AM–6PM
  • Sunday:5AM–6PM
Service options
  • Takeout:Yes
  • Delivery:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Offerings
  • Coffee:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Tourists:Yes
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