I understand that the waits at pharmacies are getting longer as pharmacists are spending their time passing out the vaccines instead of doing the job they were hired to do. Must find a better run pharmacy

The pharmacy staff is the most incompetent I have yet to come across. My doctor has called three prescriptions in for me twice now and they still are saying they have not received them. We have verified the phone number. Laziness is what it is! As a transplant patient, I can’t afford to go days without my medication and this is just unacceptable! Shame on you!

I love the way the website says open, and they are not. Drove on Icey roads to pick up my prescription, the store was closed 12:00 noon, tried two days with the same result. This morning I receive a notice on my phone that if I didnt pick up my prescription in 5 days it would be put back on the shelf. Is that 5 days after they reopen? Its good that the ER doesnt work like Walgreens. There should be a star with the international no symbol. Get with it Walgreens the app is more than a way to nag people about picking up their prescriptions. Trying to call to see if they are open doesnt work either.

Speedy quick service with friendly and helpful staff.

I ordered an alcoholic beverage through online pick up, they cancelled my order twice without any reason. They finally called me, telling me that I needed to go inside to show ID. Well duh! I was supposed to get a email with counter pick up instructions after ordering online. So why cancel my order? I asked the guy why there was a pick up option for alcohol, he says “I can’t answer that”. Clearly the guy was being dumb and didn’t understand the company’s policies. I ordered and picked up my beverage successfully at the Walgreens in Longview.

I had to give a star to Comment. They are not even worth that. I stopped going to Walgreens in Kilgore TX years ago because The pharmacy staff wasnt very friendly. I had a horrible experience with again today. I will never shop at the Kilgore Walgreens again.

Horrible services. Incompetence.

If I could rate less I would

Walgreens is always convenient and consistent wherever I find them!

Ive loved walgreens for many years until I started using this one. They are slow and dont communicate very well. My RX was ready for pick up for one day and i wasnt able to come pick it up. The next day I received 5 phone calls asking when I was coming to get my RX. The next day I went to pick it up and they have already put it back. It was only there for 2 days. Of course the RX is now out of stock. Im transferring all my RX to CVS. This is ridiculous. Its happened too many times now and ive lost my patience.

Staff has been helpful and friendly

Good place to go has alot of what u need in one place

Unless you have at minimum of 30 to 45 minutes to sit in the pick up line, do not use.

Pharmacy is horrible and rude as hell never be back Wal-Mart will be my go to