James Moulton from Eagle Sentry got us set up with our system in our new home. He was extremely friendly, showed up on time, was in and out quickly, and gave a very user-friendly tutorial on how to operate our system. Lots of useful tips to make sure the system worked the way we want it to. And when I asked about camera systems and upgrades, he provided extremely helpful information without being salesy or pushy. A+ service.
Trent, aka the boss reacted to my brothers and my loss of our older brother, last summer, by putting us on his calendar immediately since we flew back home (WA) the next day. He sent Jose and Shaun who patiently babysat me and my younger brother (hes only 69) through the how tos of the system... they spent hours at my brothers home setting things up and asking what would work best for us... Sentry allowed a neighbor friend of my brothers to be the 1st contact so any alerts would be to someone next door, not to us up here in WA...Trent checked in with me often to be sure things were as they needed to be. Trent billed me way too little for such kid glove care. We felt comfortable that things were being watched in our absence.Thank you Trent and Jose and Shaun and Eagle Sentry for all your help and care... you dont act like a business, you treated us like family...Eric and Karl....
The entire crew at Eagle Sentry are absolutely fabulous! Ive had them out a few times. Even had a situation happen that shows the true test of how a company handles something like that and I cant say enough about how well that situation was handled. Coming from a background of customer service myself, the entire crew is absolutely a 5 star!The security system itself is also 5 star! So easy to manage as well. I just dropped ADT off a cliff. Huge difference!
These guys are great! Eagle Sentry (thank you Shaun!) are always there for us especially when our smart house is not always acting smart. They problem solve and figure out what’s going on and fix it. We totally rely on them to keep us up and running! Shaun, George and Marco have all provided terrific and professional service. Thank you!
James was extremely helpful in setting up my alarm system. He was extremely patient and eager to answer any questions I had. He was trustworthy and explained every step of the process. I really thank him for the easy experience in getting the alarm Installed !He did a fantastic job!!
James did our installation today and did a fantastic job! Very impressed with the system and with his expertise. He spent all the time we needed to explain how to use it too. Great job!
Rusty Pena recently serviced my gate monitoring system and replaced the camera for me. I had need to have him return a few days later for a follow up. Both visits were done professionally. He was timely, friendly and knowledgeable. I would call them again for future needs.
Eagle Sentry is great!! James Moulton is very helpful and found the issue in my alarm system. He went the extra mile to explain everything and made sure I was comfortable doing what I need before he left. Great service.
Shaun Hamilton is just extraordinary. His in-depth knowledge and understanding of network issues and how to resolve them is great. At the same time, he is friendly and patient, yet professional. He is a GREAT asset for Eagle Sentry. Thanks, Shaun
Had some issue with my entire home automation system, so I called Eagle Sentry and was super glad I called them first! Very next day I was greeted by William from Eagle Sentry, He explained my issues that I was having with my system and had everything running alot smoother. His skills and thoroughness made the process alot less stressful and worry free. I Highly recommend this company Both for security and automation needs!!
Alex was so good and efficient. I didn’t even know I had a problem with my alarm system, until Eagle called and offered to send a technician over. I really appreciate how they take care of us and we have always been treated with a great deal of respect and courtesy
We had an amazing experience with Eagle Sentry! My husband and I were in search of a company that could hang our TV above our fireplace, we were told by other companies it was not going to be possible. Eagle Sentry made it happen! The technicians were on time and professional from start to finish. We would HIGHLY recommend this company to anyone searching for professional audio-visual company. We will definitely use Eagle Sentry in the future!
Alex was AWESOME! Arrived on time, explained everything in detail and made the repair on the spot. We love Eagle Sentry!
Just had our new system installed yesterday and am so pleased we chose to have it done by Eagle Sentry. From start to finish they professionally handled each detail down to the visit and follow up.Roy our sales executive handled my inquiries promptly and thoroughly. Price of the system was very comparable (I had several estimates from service providers). The install team not only installed the system with integrity they asked quality questions and made sure the install impact to our business was minimal. Roy brought over the team, introduced us and left us to the business at hand. When the install team left they cleaned up after themselves and made sure I fully understood how to utilize the equipment and services we purchased. They were incredible and professional.If your looking for a total package company with integrity, great product, fair price and great install experience than call Eagle.
Eagle Sentry has been taking care of my surveillance and home AV needs for a couple years now, and can not say enough how pleased we are with their service and professionalism. Just recently had a new subwoofer added to our home theater, and very impressed with our configuration. Thanks again!
James Moulton took on a retrofit that was very involved. In the end, everything worked perfectly. Exactly why we have been using Eagle Sentry for years!
George Roche did a fantastic job today diagnosing our systems problems. George is so courteous and knowledgeable. Thank you George!
These guys are great. They have done everything on our home security systems over the years, and we always get the same great reliable service. Thank you!
I use Eagle Sentry for both my residential and commercial electronic needs. There is nobody better. Their product knowledge is superior and their commitment to service is unparalleled. They treat every job as if its a multi-million dollar deal. Their advice has created a wonderful television and stereo experience in every room in my house and office. As technology evolves and improves, I will be relying on Eagle Sentry to provide me with the latest and greatest!!!!
The technician was very informative and professional. I feel a lot more safe knowing Eagle Sentry gave me all the information I need to know about my alarm system.
First of all I would like to say thank you and second I would like to say that you have an excellent technician you have someone that represent your company in a way that I have failed to see in the state of Nevada not seeing everyone is bad but I have ran into some people that has totally try to take advantage of you and that did not happen with the experience that I had with this company thank you again and keep the good work up
Great company, sincerely concerned about business vs canned ADT sales
I have the best experience w james Moulton
Awesome company! Great experience, I would recommend them to anyone!The technicians were extremely knowledgable and my overall experience with Eagle Sentry was excellent.
Extensive array of home surveillance and home automation services. Technician who set up our system was competent and very knowledgeable.
James Moulton and George Roche were quick and explained everything completely. Very professional and clean.
Great service and very thorough! The latest technology to keep you and your family safe.
Jose provided great service. Encountered one technical problem, went back to the shop and replaced the hardware. Everything is working well.
Dont return calls, prices are double the competition, and absolutely no follow through. Call Best Buy or Monitronics for reliable service.
Great customer service, and very helpful and knowledgeable regarding our systems!!!
Great group of guys, really know their stuff!
Aaron pope is amazing must ask for him