I bought my 2021 dodge challenger there. The staff was awesome. Denise was the sweetest person and so patient with me. Financing was great, even saved me money. Will definitely be sending anyone looking to buy a car there. Thanks guys, absolutely love my new car.

I bougth a new 2021 Dodge Charger GT at this dealer in an excellent deal 2 days ago. I would like to say thank you to Mr. Tim, the salesman who helping me in the proccess. I recommend Mr. Tim a 100%, he was very nice and accurate in all information I asked for. The Financial Manager was amazing too, very clear, answer all my questions. Desert 215 Superstore have a great team. This is the 2nd car I buy from rhis dealer. I am very happy with my new car, it is an spectacular car. The dealer has an excellent customer service and deals. Thank you. 🙂.

I bought a new RAM 2500 Tradesman in this dealership. Logan met me at the front and kindly asked what Im interested at. After a short conversation he showed me the inventory and I picked the one I liked. The process of financing was quick and easy. I would definitely recommend this dealership to anyone.

After going to almost all the Chevy dealers in town we decided to look at Rams. All the dealers we went to had nothing in stock that we wanted or would fit our price range. So we decided to look at Rams. Kinda what I was looking for but everything online was a little out of out price range. We decided to stop at Desert 215 and what a great experience. Denise was awesome vey patient as we walked the lot in the desert heat looking at all the models they had. The Chevy dealers had NOTHING in stock and wouldn’t even give us the opportunity to get what we wanted. Long story short we got exactly what we want and couldn’t be happier with the experience. Thank all that were part of our time at your dealership.

Just purchased a 2021 Dodge Challenger and the entire staff was great! Very friendly and gave the idea that they really cared and was invested in helping me drive out of there with this awesome car.

We had opportunity have, Stacy, show us around jeep Wrangler inventory. I asked her day before contact someone strange ahead time for installation. It was done. Overall sales process was very smooth!! They also arranged foe to inspect Jeep Wrangler above and beyond. The management was very helpful. Highly recommend this dealership.

I was pleasantly surprised by the customer service here. Winston did a great job at showing me all of the bells and whistles of the truck that I had picked out online, and he had it ready to test drive when I got there. I will never forgot those loud lovely claps he gave me lol. Scott in finance was so sweet, nice, and he made sure I left with a good warranty. Heather was also very nice in showing me how to use all the apps in the car. I am happy I chose to come here don’t go anywhere else come right here very honest straight forward people and everyone was nice not just them.

All around great experience! Everyone from the sales to team, to our finance guy Brian were great! I would definitely recommend this dealership to check out.

Excellent experience! The salesman “Stacy” was prepared for me when I arrived. Between the salesman and the finance team they worked to ensure I left with the best best vehicle possible that met all my needs. I did let them know that I wanted to make the transaction happen as quickly as possible and they did everything they could to get me in and out! I would sincerely recommend this dealership to any family member or friend.

Frank was our sales associate he was amazing answering all our questions to make a quick and easy transaction. Big shout out to Frank and thanks again.

Hands down best vehicle purchase experience. My sales person Frank aka (Five Star Frank) was very informative and honest with any questions or concerns I had. Not pushy whatsoever and very caring. I can say everybody I had conversations with there had that same vibe and attitude. I recommend this place 100%. Thank you everybody there for your time and courtesy.

We went in looking for a used Grand Cherokee. Stacy was great. Showed us exactly what we asked for and gave us great information. Unfortunately for us we saw something (a new Grand Cherokee L Overland with all the bells and whistles) we weren’t looking for that we decided we wanted. She tried to show us some used vehicles that had some of the same features but we couldn’t get over the showroom model. After we decided to go with that the finance process was smooth. Scott was easy to talk to and answered all of our questions and took care of us. All in all it was a great experience. When I’m ready for another vehicle I will go back and look there first. Thank you Stacy and Scott and Desert 215!!

Great experience, the sale went smoothly. Clayton in sales and Will in finance were great. I highly recommend Desert215, Clayton and Will.

Our salesman Khan, sales manager Joshua, and the financial manager Justice where super friendly and very helpful. They made my purchase very easy and being from out of state they were willing to work with and git me the car I wanted.. Honestly one of my best dealership experiences and I would buy from them again, keep up the amazing job!

Great friendly staff and a very nice showroom.

Hands down the best and most fare pricing on a new Jeep. I am a Arizona resident and checked all over Arizona and nobody was dealing on new Jeeps. So I contacted Marcus at Desert 215. He had the Jeep we wanted and actually had it on sale with over 4K discount. I arranged the entire deal over the phone. He gave us a fare trade value and a great price on a new 2021 Gladiator Mohave. When we drove to to Desert 215 and met Marcus he had the Gladiator waiting out front. He handed us the keys and told us to go take it for a test drive. When my wife and I returned from the test drive we went to finalize the paperwork. Once in Finance thee was again absolutely no games, no gimmicks and no pressure just good old fashion quality customer service. I sincerely appreciate the outstanding customer service from the entire staff at Desert 215.

Good place to buy a jeep, dodge or Ram. excellent service attitude from Jorge Rosal, recommended

I went to several Dodge/Ram branches before, but I keep coming back here.This is my second purchased at Desert 215, because of the excellent service, Friendly staff, they always treat you like a family. I would like to throw a Kudos to Joe and Stacey. They Deserved A+

I have bought several cars over the years and this was by far the best buying experience. Tramayne W. listened to what we wanted and searched for that instead of trying to push us into a different car. Very friendly, not pushy. I would definitely recommend Tremayne he will find you what your looking for. The sales manager stopped by and visited with us for a bit and made sure everything was going good. Then the finance manager Joe G did a great job of explaining all the additional options. He also was not pushy just informative. Very good at what he does, he was quick and efficient. He had a great sense of humor. A++ from beginning to end. Thank you everyone.

Always a great experience here. Never feel like you’re a $$$$; the sales people and the finance people and the front desk people are all very helpful, friendly, and have a good bit of knowledge on the vehicles there.This was my second NEW purchase from this dealership and as long as they don’t change the way they do business, I will keep coming back whenever I am in the mood for a new Dodge.This is a considerable drive for me to come to this Dodge dealership over other Dodge dealerships in and around the Las Vegas/ Henderson areas - but I am very honest when I say that it’s worth the drive to come here over stopping at any of the others.The price is always on point and fair - there is no haggling here, which is great - but if something looks like it can be a little better - ask and they do what they can to meet you at your payments/ down payments etc….Thanks again 215 !

Great service, great people, sales John was very responsible, managers are professional. I will definitely recommend my friends to come get their vehicles here at Desert 215. Good price and easy maintenance plan includes when you purchased the vehicle.

Spencer was the best salesperson Ive had the pleasure of dealing with in a long time. Not too pushy, he was attentive, and had the right answers to all of my questions. His attention to detail and follow up was top notch. If you go here for a new or used car, be sure to ask for him!

Winston Morgan is the man you’re looking for! He’s very helpful and has great vibes!

Went in on a Mission! I am a repeat customer, being the second Jeep that I have purchased here in the past 2 years! Stephanie & Nick were wonderful to work with! No pressure, NO BS. Bought my daughter just what she wanted.

This place is amazing. The best experience I ever had buying a car. From the moment my son and I walked in we were treated kind and felt zero pressure. The sales team rocked, Michael was very knowledgeable and friendly. They even offered to buy my son lunch because he said he was hungry. Highly recommend this dealership. Great job guys, keep it up!!

What a great straight forward and pleasant experience it was buying a new car here. The super friendly knowledgeable staff were able to help me find just the right car, get a great trade on my car, and zero percent. Thank you all so much for doing a great job!

I’ve been two desert2015 three times now and third was for a charm. I was helped by Spencer who was a beast at getting me the wrangler I wanted and the price point I was looking for. So if you’re looking to get into a new and or used vehicle make sure you ask for Spencer he will hook you up!

I was promised a resolution by Brent the sales manager for a Bedliner I was charged $500 which still hasn’t been resolved then Scott in the finance department called me and said I was short 157.80 for registration which I paid in good faith and asked for an invoice and still nothing a week later… I have never left a review bad or good but I guess losing $757.80 with nothing to show will change things

We drove from Utah to purchase a truck my husband wanted. Service was on point.

I want anyone that spends the time to read this realize, that if they are interested in buying or leasing a car, Joe will spend the time on you. What an incredible experience Joe in sales offered me the entire duration of my leasing experience. Which allow me to explain started via the phone. Joe took time to take to explain everything, answer all my questions. He had the truck cleaned and gas in tank and paperwork ready before I walked through the door. Do I need to write more? Jeremy in the Black Ram 1500 sent you. You will be politely and perfectly well taken care of.Ps they threw in a free oil change change I’m military. Hope I don’t get them in trouble for that one. These guys are awesome!

Friendly staff and not pushy. They dont work on commission like most dealers. They made buying a new truck nice and easy. Also there was no high mark-up like at of the other dealers in town for trucks right now. I would recommend them over other dealers. Only thing that would be nice to see is a vending machine put in.

215 Dodge is the best place to buy a Dodge Trucks, from Sales to Finance to Service Department, the Customer Services is always outstanding!!!

My family and I had a great experience at the 215 superstore! We were treated very well and the dealership was super clean and everyone was so friendly.Julius was the salesman who helped us and really knew so much about the inventory. We asked many questions and told him what we were looking for. He helped fit us to the right vehicle for us and its exactly what we wanted.The finance manager, Scott, took extra time to explain everything and went through different options of coverages and maintenance as well as loan options. He really went above and beyond when he took the time to find a better finance rate for us, which saved us about $100 per month on payments.Overall our experience was

I had such an amazing experience at this location! Winston and Scott were so friendly and helpful. I didnt feel any pressure at all which is why I usually hate car shopping. Winston took his time and answered all my questions and Scott made the financing part simple and went through everything with us. Incredible! Highly recommend this place if you are looking to buy a new car!

Car buying is not one of those events I have ever looked forward to but Desert 215 Superstore changed all that! Our salesman, Spencer Scaggs, was absolutely wonderful to work with and made the transaction a fun and pleasant experience. The Finance Manager, Brian Gonzales was very knowledgeable and patient making the purchase smooth and seamless. The entire staff at Desert 215 Superstore was very kind and courteous. We will tell anyone we know that is in the market to purchase a vehicle to go to Desert 215 Superstore.

I came to this dealer with a big problem, I got an accident with my new car and it was total lost and Ive been looking for a car with low rate,but this time with a pandemic, my credit score and my income not was the best and Carlos the seller and Justice the financial guy gave me a good deal and very good rate.I love this dealership, they try to help you and selling you a good car .Of course Im gonna come back.

Scott Wright is the man for you! I had so many worries and doubt and Scott literally was amazing! The floor manager is amazing and the finance manager Joe is outstanding. If I’m in need for another car I’m coming here again. They have a permanent customer over here.

I shopped over the course of two days, and ultimately found all the features I was looking for in one vehicle. Trading in my Jeep was easy thanks to the fair offer from the dealership and Khan - who really listened to what I was looking for and wasted no time getting me in and out in something that worked for me. I was incredibly pleased with the options I was able to review and test and the knowledgeable, non-pressuring salespeople. The facilities are very clean, and I appreciated the outdoor seating space - the showroom is great, but can be intense after awhile as youre completing the deal (that goes for any dealership in my opinion). Top notch service from marketing to sale - thanks!

The available inventory here was good. This fact gave a chance to see many trim packages in person to compare them. The sales staff (Julius & Marine) were great to work with, they gave me my space and time to make a thoughtful choice. Best of all, I love my truck!

Best car buying experience Ive ever had!

I purchased a pre-owned Jeep Cherokee. Frank the salesman is very nice to work with. There was an issue that required a part to be ordered that I would have to come back for. He followed through the whole process, even when I came back in to get it taken care of. I would definitely recommend Frank.The dealership itself is on the low pressure side. However they do try to sell you some extras you dont need. This is ok as they are in business to make money. I would recommend Desert 215.Michael

The buying experience started out great. The finish has not been good. They have been very slow in getting back to us with our concerns. I have sent out emails, and no response. It seems that once the sale is made, they ghost you! Very unhappy with the way things worked out. We bought two vehicles in the same week. I can say we will never buy there again.Its unfortunate because our salseman was great!

The sales rep i dealt with made me feel right at home and took me through the lot... no BS, no hassle. I chose the car i wanted within an hour

Stacey was amazing and very helpful when looking into getting us the best deal for our new vehicle. Every staff member was very nice and helpful, definitely will recommend to friends and family.

Got the car I wanted at the price I wanted. Really good experience.

My sale rep Antwon Dubose was excellent, very friendly and helpful.On the other hand the Finance Manager Justice acted like an immature child, he got all upset when he had to count out deposit money (cash), what he said would take a hour to do, but only took 5 minutes. Was ready to walk out of deal because of his attitude.

Khan was incredible! Made the process easy and not like the normal buying a car. It was in competition with another dealer and Khan made the difference!

I had an electrical issue with my Chrysler 200. We had a rocky start but in the end the service manager Rick went above and behond the call of duty. I was very pleased with the results.

I recently purchased a certified preowned truck from Desert 215 superstore. This is the second vehicle purchase I’ve made from them, after a week I noticed minor deviation in the alignment. I called and they had me bring the vehicle down to look at it.The shop foreman Robert took the time to drive the vehicle with me to properly diagnose and address my concerns. Very satisfied with the time and effort the staff takes to make sure their customers are satisfied.

Overall a great experience with the whole team. I went there with certain expectations and I was completely blown away 10 times over. At no point throughout the process was I pressured or pushed in a certain direction. Khan was hands down the best sales representative I have had experience with and I had his full undivided attention. He listened to what I was looking for and delivered just that. We had great conversations while we waited. The finance manager, Justice, took time to make sure that I understood the information he relayed to me. We also had great conversations throughout the process. Even after the sell, they made sure I was completely happy with my experience. Definitely the best car buying experience Ive ever had. I will definitely be a customer for life and will recommend to everyone I know. 5 Stars doesnt do them justice, they are in a league of their own.

I had such a great experience with my purchase of a new Ram 1500 warlock. Khan is the reason I came back to purchase from here. He was open, up front and honest with me every step of the buying process. I will be a repeat customer to this dealership.

Logan was a big help .He showed me multiple trucks before I finally made a decision very patient a great customer service

Desert 215 was Superb, John, my salesman was great and Joe, my Finance Manager was knowledgeable and a great communicator, most of all, I love my 2020 Honda Civic Sport❤

Had a great sales experience with a salesman named Winston. Very easy to work with!

The sales representative we were communicating with was Mo. We drove from Utah to las Vegas and once we arrived and meet Mo it was a great experience getting all the information we needed to purchase our new RAM truck.

Very friendly and low pressure experience. My salesperson, Marcus, was very knowledgeable and I feel like he took care of us. A great family business atmosphere.

I just bought my second car from them and they are always a joy to work with.

Great buying experience! Very personable staff and they made buying a car easy.

Very accommodating staffs, from transport period, driving the jeep upon arrival, professional detailing the jeep before keys were given. i waited 18 days during the transport, drove it twice (manual transmission), finish the deal in 2 hours. wonderful experience, satisfaction guaranteed.

Our salesman, Carlos, was patient, understanding, and amazing. We got everything we asked for and love our new Big Horn! Thank you Carlos.Mario and Tracy Torres

They helped us in every way possible. They made us feel comfortable and taken cared of and understood our concerns.

Tim Rucks was courteous and professional from the moment he reached out via phone inviting us in to view and test drive vehicles. He made our 1st car buying experience here in Las Vegas seamless after moving from Detroit. Tim was friendly and easy to work with.... and genuine in his salesmanship! We will recommend him to others and will be back!Also, Justin was very professional and good to work with as well!We appreciate these two gentlemen as we could have purchased anywhere and the customer experience provided by these two individuals made our car buying process a great one!!Again, thank You Tim Rucks! We made the deal because of you! We were on our way to Chapman...you deserve a raise!

Sales Representative, & eaze of purchase was excellent. What I didnt catch until after purchase (Recovering from surgery but need a vehicle) was the $188.50 for DATA DOT & $595 for Karr alarm, is useless expense, if you have full coverage insurance!

CARLOS C!! THANK YOU SO MUCH! This guy is awesome - I scooped the whip of my dreams - 2019 Dodge Charger GT 😎

It’s officially been 1 day since Frank got me approved for a 2016 Fiat 500x and I am so in love with this car. This was my first car purchase ever and with not the best of credit only because I’m just getting started with trying to build it and HE MADE IT HAPPEN. I told him what I was looking for and he did everything to help me. I’m so happy I found desert 215 superstore. They didn’t give up on me just like a lot of dealerships did and I’m so happy with it. Justice went over all the financing with me and made sure to answer all the questions I had. I’m so incredibly happy and I’m still in awe that I finally have a car of my own. Thank you guys so much!

Carlos was most helpful when we were there buying a new jeep..I would recommend everyone to go and see him. He got us a great trade in price as well as seeing us thru all the buying process.

The sales team was great as listed in previous reviews. When you shop here there is no pressure! We bought a used 2019 certified pre owned Jeep Grand Cherokee. Unfortunately the tires that I was told were still in the green I will need to replace ASAP as stated by discount tire. They also didn’t give us a full tank of gas before we left which most every dealership does. Other than that the experience was great.

From the moment we (cousin and I) walked in, we were treated with high level of professionalism and customer care. Salesman Joe Sanchez and his team (Gabrielle and Raymond) treated us with exceptional care. The deal was seamless, so quick and easy.Compared to other dealers in the LV area (I wont name them to not be petty) these guys at 215 Superstore were A+. Thanks guys!You guys are the best!

Overall great experience. Place was clean and organized, staff was friendly, Frank was patient and understanding with what we wanted and stayed with us until we were signing papers and even then he continued to ensure our vehicle was ready to roll once done. Our finance guys Will and Brian were also awesome. Both friendly, honest and great to chat with. Didnt even feel like we were doing any paper signing.Wish I would have found them when my son was buying his car we would have come here.

Stopped in looking for a Jeep, found one but it was the staff and sales team that sold me. Very different folks, NO PRESSURE but rather information and good knowledge. My salesman was Khan, zero pressure and super helpful. Huge selection of vehicles and colors. Definately would recommend them to anyone. Actually was a pleasure and fun looking around, no one following in your footsteps and they are NOT on commission, thats the difference.

Just got myself a Jeep from this Dealer great experience buying my second car form here... this time John (Jonathan) help me in the process to get my car... hes a nice guy no rush to buy,, he would answer all your questions, and give you time to read all the paperwork...I would recommend him to anyone trying to buy a new or used car...

Working with Joe shanchez, great connectivity and access with questions. Also full of friendly service members.. no coffee bar, parking is small, oil change lines are long. Front desk is sincere and helpful. Ill change the review once my vehicle comes in to talk about the finance team

This place was amazing!! I found the car I loved online, went in and took a test drive, and Winston helped me get the car of my dreams!! This was the easiest car buying process Ive ever been through. Thank you so much Winston and Jon!!!

Made an appointment for 10 AM, attempted to drop the car off to them, they did nothing to intake my vehicle, completely disregarded me, took in all vehicles other than mine (people showing up way after me with no appointment). I waited 45 minutes with no acknowledgement before I decided to take off. I called the manager and GM to give them an opportunity to make it right, they have no intention of calling me back I believe. Its a shame - I really thought highly of this service dept, I am crushed because its hard to find a good service dept within a dealership and I really thought this was it. The new leadership is completely failing.

Great staff. Everyone was helpful and worked with you as much as possible. Ask for Spencer he’s great and will take care of you.

Denise Clark was patient in helping work through several different options while picking out my 2021 Gladiator!! Very professional, I have nothing but praise for her and the Desert 215 TEAM!!

I had purchased a used infiniti ex35 last March and due to being furloughed for a year because of covid and then let go 2 months ago, I hadnt driven the vehicle much. I just hit 3000 miles from the time of purchase.my issue is that I went to them for an oil change, that went fine....I thought. But my engine light came on after 40miles and I took it back to ask them to look into it. They had it maybe 15 mins, came back telling me there should not be any issues and they reset the check engine light. And if the light did come on, then u should take it to a Nissan dealership because they do not have the proper equipment to diagnose the issue! Next drive the car wouldnt start 3 occasions. I drive amazon flex and man was I stressed. Now they are asking for me to drop the car off again and could take 24 to 48 hours?! And the communication is asking hours between each conversation. Not happy as I was first told everything was green lite for no worries and now Im stressed to the max. I took the car to autozone and got the codes for what is wrong and Kevin from desert told me they do not trust autozone and need the car for the 24 to 48 hours. Oilchange and multi point inspection from the dealer I bought the car from and have only driven 3000 miles. This is super fishy and seems to be catfishing me for money I dont have and repairs that seem to not be needed before I came in.

My wife and I borrowed my Dads Jeep Grand Cherokee (which only had 17,000 miles on it) for a road trip from Los Angeles to Utah. We drove with my in-laws following us in a separate car. About 30 miles from Las Vegas, the Jeep started rattling/shaking, and two warning lights came on--one for check engine and another about the automatic start/stop feature. We pulled over at the next exit and tried to self-diagnose the issue. We quickly realized we needed to find a Jeep service center, and we thankfully found Desert 215s service center. We spoke with Karo, who has my highest recommendation. We was completely understanding of the pickle we were in and said he would take a look. We were thankfully able to drive the Jeep to the service center. About an hour later, Karo called and told us the issue wasnt fixable on the spot and would take a few days. We scrambled to pack everything into the other car, and we left the Jeep with Karo, with the understanding that he would do all he could to fix the vehicle by the time we drove back from Utah to Los Angeles in 7 days. By Wednesday, he called me and said the issues (turned out there were multiple issues) inside the engine were fixed, and all repairs were covered by the manufacturers warranty. We picked up the car on the ride home. We are so thankful for Karo and Desert 215s service center!

Leased a new Ram Truck, was very happy with the quick process. I called weeks later to ask about an alarm system but then get a call back telling me they messed up and now want to raise my payment over $120 a month or to bring back their truck. No willing to negotiate or work it out. Take it or leave it.So far this has ended in a very disheartening experience so be aware you may love your vehicle but coin flip they may call you back to get more money.

Cant tell how much the team there helped me get a Mazda 3. Matt, Michelle, Shianne, & Jorge are amazing people and made sure that I got the best deal. I cant thank them enough!

Excellent experience Mo was knowledgeable, helpful and friendly would highly recommend buying a vehicle to all my friends and family. Thanks again 215 superstore

Great customer service! Oil changes take forever BUT customer service is top notch and they have comfy spacious waiting area.

I got the Gladiator I wanted, no pushy sales people, my sales lady was very kind and no haggle pricing, they give you the lowest price right up front for a lease, I was out of there in under two hours.

I purchased a certified used 2016 jeep renegade not even a year ago, and already I have had to replace the tail light housing and engine coil / boot. Service department fails to keep you updated on the status of your car, I have had to call at least three times a day to see where they are at in the process. If I did not call to get an update this most recent time, I would have showed up to pick up my car at noon (like I was told it would be ready by) instead they are telling me it is now going to be ready at 4 pm. Extremely frustrating dealing with this place.

I worked with Sam J and Justice O. Sam did an amazing job and I was very thrilled with the numbers. Best thing I ever did for myself was get a preapproval from CAP 1. So I had an interest rate walking in the door- they matched it, and even did better. BEST car buying experience I have ever had. Even though we thought it had DVD player screens all the way back and its just in the front consol I can live with that. Ive bought several cars and this was the best APR Ive ever gotten. Now my husband wants to buy with them. Ask for Sam!UPDATE: Went back with my husband and purchased a truck for him last night. Once again, thanks Justice for doing what you do and your legit honesty. I appreciate you helping us find the way to make it work out.

I loved the family friendly, non-pushy approach to selling a vehicle. Stacy was great and very helpful in my purchase of a Jeep Compass Trailhawk. And Justas was excellent in helping us through the financial phase. This was definitely a better buying experience than my previous one. We are now life-long customers.

Professional and no hassle atmosphere. Best car shopping experience since I’ve lived in Nevada. I was in communication a few weeks ahead of my visit and the make and model was in stock when I arrived. Buying a car is a process. It doesn’t take two hours. Desert 215 does their best do get you inside your new car efficiently. Definitely recommend and will be back if I’m in the market for a new vehicle

Denise was a great help to us in finding a new vehicle. She was friendly and had a great personality and very knowable about the vehicle we were interested in. At the end of the process of purchasing our jeep we had a very very positive experience with the help of Denises professional help we would recommend her assistance to anyone.

Good store to work with as their salespeople are not commission based. Feel like I got a fair price on my new truck along with a good trade in value. But I did really good on the services and extended warranty. I normally do not purchase these but was offered a great price on these. Overall a great store to work with.A 1000x better experience than I had years ago with The Chopper 👎🏻

Terrible. DO NOT GO HERE!! They have NO idea what customer service means. The call center staff is rude, unprofessional, and un knowledgeable about everything when you ask to speak with a supervisor or manager you get hung up on.My vehicle is 3 days old and I am already having problems. When I brought it back to the dealership I was told to come back tomorrow because the one guy who knows about this system is off on Mondays! Customer care center? Over 1 hour on the phone speaking to them and on hold, did nothing, the customer care representative told me to make an appointment at the dealership.Call center at the dealership hung up on me. When I called back, the customer service representative told me she hung up because I wasnt treating her with respect??I WILL NEVER deal with, buy from, or speak to these people ever again.

Best car buying experience. Such kind and patient employees. Highly recommend!

Great experience at this dealer. They made the process so easy. I spoke to Winston who I told all the things I wanted in a vehicle and he and his team sent me a list of vehicles to chose from so I didn’t have to search for anything at the lot. They found me the perfect truck for the perfect price. They even got my monthly payment lower then what I wanted. They went out of their way to get me a better interest rate then they originally promised. That was a nice surprise when I showed up at the dealership. Being a first responder they bent over backwards to accommodate my schedule. Winston, Marcus and Lindsey all worked together to make it possible for my Black Friday deal. Will in finance is also awesome and very friendly and easy to talk to. No pressure from anyone and super quick. Never bought a vehicle and gone through the paperwork this quick ANYWHERE. Their sales people are not paid on commission so they truly care to find you what you need and want and not what will get a bigger commission check. I highly recommend. This is the first Ram I’ve owned and if this is how they always do business they have my customer loyalty. Thanks guys, I will be sharing my awesome experience with my friends and co workers for sure.

Helpful to answer questions. I know dealers charge more for parts, but come on!$23 for a simple turn signal bulb?I went to a parts store and got the bulb I needed for $7 for 2.At least they answer questions I have regarding problems I have with my car.

No good, because now it isNecessary appointment for oil change the car and a lot cars is waiting . I am a customer 215 and I bought a Dodge it ....maybe the costumer service will be sending a note about that to all customer how alert for service ( p.ex. oil change )...,No problem my appointment will be next Friday 3 ... I am waiting 3 days .

Joe Sanchez was the sales rep that I worked with, he provided the best customer service experience! He made the process super easy and enjoyable! Brian Gonzales was the finance manager I worked with, he provided the same customer service experience!! Overall my car purchase with Desert 215 was amazing! Go see Joe Sanchez and Brian Gonzales!! They are just a pleasure to work with!

I bought a 21 Ram 1500 Laramie SportDesert 215 Superstore, has a no haggle advertised price, good inventory and most importantly all around good customer service from their receptionist, finance and especially sales (look for Stacey Guerrero)I highly recommend coming here

Rory, Nick and Willie were very helpful. Thank you!

Disappointed with this place. They are not upfront about their deals and inventory, so don’t be surprised if they keep you there for hours, hoping you will cave in and pay more than you’re willing to. They also have a condescending tone and give you a lot of pushback when you simply want to get a deal that Jeep advertises on their website. Sounds like a typical dealership? Well, I went to Prestige CDJR in Centennial Hills the same day and got the deal I wanted. I also felt like people working there were much more respectful towards me and my time, so I would recommend checking that place out instead! Two stars because I had a better experience with them years ago, but maybe that was under a different management/team.

Trying to purchase a vehicle right now was extremely challenging. We visited multiple dealerships, test drove a few vehicles, and got smacked with $5,000 to $10,000 markups above the MSRP that was posted online.Fast forward to me reaching out to Desert 215 Superstore in regard to a Durango RT. Khan contacted  me and to my dismay the Durango I was interested in did not have, at least, a sunroof.  My preference is a panoramic sunroof (yeah, Im sunroof bougie).I kind of brushed him off and said thanks for reaching out but Ill keep looking. Thirty minutes later he reached out to me and asked me if I was familiar with the Jeep Grand Cherokee L. I told him I had test-driven one but I wasnt a fan. But, I did consent to coming in for a test drive. I mean what would it hurt? Especially considering none of the vehicles that I was interested in were being sold for their actual value.I went in and took an unenthusiastic test drive.  I low key fell in love with the vehicle but I didnt tell him that. I had to keep that stone face behind the mask but inside I was jumping up and down doing fist pumps in the air.  Like, THIS IS IT!!! LET ME TEXT MY HUSBAND!Khan was so sweet, forthcoming, patient, and knowledgeable. His driving skills are 2nd to none. He drove me around that lot in the golf cart at top speed doing donuts and reverse wheelies until we found the exact Jeep Grand Cherokee L that I wanted. I appreciated the breeze.The vehicle was discounted instead of marked up. The price online is what we paid. The offer for my trade was fair.  There was no pressure to buy. Khan made sure I was hydrated by bringing me multiple bottles of water. Scott in finance was amazing as well. Theyre usually the ones that piss me off. But not Scott. Scott was great! He even told my husband he could have an ink pen. Hes so generous.Dont pass on this dealership. Best customer service I have experienced in the  6 years Ive been here. While everyone else is trying to rob you Desert 215 Superstore will be sure to leave some burger money in your bank account. 😉Tell them EJ sent you. Maybe I can get another bottle of water and a pen for myself.

Desert 215 is the best place to shop for a new car. Julius and team are determined to give you the best experience. I have now purchased 2 vehicles with Julius and I will continue to do business with him in the future. Big thanks to Julius for all the knowledge, kindness and for always taking the time to do what’s right for me. If you looking for a car go see him!!!!