Joel is amazing! Hes been reliable, trustworthy (wont overcharge or sell something you dont actually need), honest, and most importantly, extremely knowledgeable since he installed a new unit 7 (?) years ago (word of mouth recommendation). Patiently answers all my questions (I like knowing how things work 😁) Ill never call anyone else, cause I know my home will be comfortable when its 120 out, and cozy in the winter.
You cant put a price on peace of mind, but you can put a price on an honest contractor and thats nearly the same thing. Joel, the owner/operator of HVAC Connection, is great. I had a new furnace and condenser unit installed by another company who did less than stellar work. A year later when I wasnt seeing the drop in power usage and efficiency I was hoping for I decided to give Joel a call.It turns out my closed system wasnt really closed. It was full of leaks. The raised platform my furnace sat on in my garage had been subjected to numerous water leaks as it was shared by the water heater which had burst and leaked at various points in this homes 35 year history and at some point a previous owner had cut a 2 x 3 hole into this platform, presumably to drain it and help it dry out. Not only did the original installers not say anything about it, but they also hadnt properly sealed any of the joints in the venting system above the furnace and they hadnt insulated some of the lines.Essentially, Joel completely uninstalled everything, demolished the platform, rebuilt the platform (he used to be a foreman and a journeyman framer for one of the largest home builders in Nevada), sealed and insulated the platform to make it airtight, bled the system (some of these terms may not be completely accurate as I am am not an HVAC tech), reinstalled everything, re-welded all of the connections, insulated what should have been insulated the first time around and got everything back up and running for less money than the original company charged me for the installation alone. When he was done it looked better, runs better and is finally saving me the 15 to 20 percent that I expected it to.That was 8 or 9 years ago now. Ive called Joel out several times over the years since and hes never overcharged me for anything which he could easily do since I dont have the first clue how these systems work. I always fear the worst when my AC stops blowing cold in the summer since my system is over a decade old at this point. Every time hes come out he always says its something minor and an easy, inexpensive fix. I know that wont always be the case, but his track record gives me confidence that when he tells me its time to replace the system, Ill have every confidence in his recommendations and his work.I could not be happier or more impressed with HVAC Connection and give Joel and his team my highest recommendation.
Joel and the guys at HVAC Connection were awesome! Our AC and furnace were both over 20 years old and we felt like we had pushed our luck enough, so we decided to have them replaced. After receiving quotes from 4 different companies we decided to go with HVAC Connection for a complete replacement of both units. The employees were on time, hard working and had our old units out and our new ones in within 6 hours. If you are looking for a reputable HVAC Company make sure you reach out to Joel at HVAC Connection. Thanks Joel!
The entire crew was remarkably fast, professional and helpful. Didn’t have to go without AC very long at all which was such a blessing in the Vegas heat! Would highly recommend!
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