Got the prescription done fast, but itd be nice to have a sign that says they close from 1:30 to 2 for lunch. Maybe online and in store? Plus the girl doin the register was completely rude to the older gentleman in front of me. Yeah i get that its your lunch time but wow.. Rolling your eyes and being short and loud at him was definitely uncalled for.
Rhonda is awesome! She’s always friendly, helpful and professional. She makes the pharmacy team shine!
Ashamed to say I haven’t switched my pharmacy. By far the most unorganized, failure to communicate and slow establishment I have associated myself with. My medications are constantly out of stock, and each time I call to check on them the person I’m speaking with makes no effort to help find a solution. The lack of knowledge is astounding. If I get a notification saying my script will be ready in 1-2 days, I expect some sort of communication the medication is still not shipped and in stock after the two days have passed. Clearly nothing has changed and probably won’t change from the amount of terrible reviews I’m reading. This pharmacy is a JOKE people. Don’t waste your time coming here.
Just had to transfer my prescription from Texas. Spoke with a very nice woman who was efficient, professional and friendly. She told me it would be ready today. I said I cant pick it up for a couple of days and she told me they will hold for up to 9 days. Very helpful and wonderful customer care!
Fantastic service. Dakota is the kind and caring!
Without a doubt the worst pharmacy Ive been to.Ive had the same prescription for about 4 years, and I never had a single problem filling it... until I moved to Loveland. Im right around the corner from this Walmart, so I figured itd be the most convenient location to fill my prescriptions. I was wrong. Ive been there 5 times so far, and EVERY SINGLE TIME they messed something up. First, because I had overlapping prescriptions from my old and new doctors, they canceled one without calling the doctor and asking about it, and refused to fill the other for over 24 hours, which caused me to miss my medication for a day. Then they never received a script twice in a row despite my doctor confirming theyd sent it to the right place, causing 24-hour delays again. Most recently, they flat-out refused a request directly from my doctors office to renew a prescription because it hadnt been long enough -- despite the fact that Im 3x lower than the maximum dose and have barely increased the dose in 4 years. So these people know better than my doctor how to care for my well-being? I dont think so. I will never go back to this pharmacy, and I recommend that you dont either.
I have been going to this pharmacy for six years. On one level I understand some of the frustration expressed in some over-the-top negative reviews I read but worst ever...? The pharmacy is incredibly busy and LOTS of people are served there. Do I have an occasional delay on receiving a med? Yes, I have chronic illnesses and take several meds. I note the one or two meds (e.g. clonidine patch) is one. The pharmacy is not the issue; it is the distributor I believe. People at the pharmacy ARE accommodating. I have gotten partial refills or emergency refills. Are they nice to me? Absolutely! Sugar works a lot better than vinegar! I know pharmacy staff including the pharmacists — Pharmacist Craig and Pharmacist Registered Assistant Stephanie are the best, but everyone there has been helpful to me. Yes, pharmacists may know MORE than your doctor when it comes to factors such as drug interactions. I take more than 10 meds a day. Meds get changed. I need to know about them — when to take them, with what, and does time of day matter? Your GP reads the bottle like you do. Pharmacists know the meds and available substitutes, side effects, etc. Last year I could have switched pharmacies or gone to mail order. I did not.
I had one helpful employee in the vision center, the manager Lisa was the most rude, unhelpful person I have ever seen. Her pride would not let her be pleasant at all to replace a very expensive pair of glasses! I will never shop at WAL-MART EVER AGAIN FOR ANYTHING I WILL PRAY FOR HER!
Love it.
I’ve always received good service!
Just consistently screwing up things with inconsistent policies and out of drugs. On top of that, you have communication procedures of a big corporate chain (it is Walmart after all) and it comes together as a headache almost every time I come here. The only upside is that I have experienced cheaper prices on meds here than at Walgreens.
They mess something up everytime for every single member of my family. They always have to call the doctor back 18 times before they get it right. They dont keep insurance info on file even though they say they do. They cant get our names correct, so made us pay out of pocket saying prescriptions arent covered when they just didnt spell our names right. Loveland is an awful place to live. It usually takes me at minimum 3 hours at the pharmacy to fill something if they have it. Switching pharmacies even though this one is closer. Not worth it.
Every time I come here the service isn’t helpful and they’re unfriendly. I wait much longer than I’m told and they’re constantly out of the medication I need. I even call in advance to make sure my prescription will be ready, and it’s not. I’m so dissatisfied and will be changing my pharmacy.