Great place to deliver to. Very fast and friendly employees.

Absolutely terrible customer service. My father brought in a window i had purchased from them to replace a single pane at 1130am and they said it wouldnt be ready until atleast the next day. A number was left to contact him when it was ready so he could go pick it up. He never received a call the entire day. I decided to go straight there after work the following day to check but their office closes early on fridays and they are closed the weekend. So for 5 nights my house was unsecure with a hole in it.

I just renovated my 1920s home in western Virginia and replaced all 18 of its original windows. I chose West Windows Elite series and had an incredible local contractor (Forbes Carpentry - I recommend these guys every bit as strongly as I do these windows!) install them for me. Ive seen all the best vinyl windows that Pella and Anderson have to offer, and these are much better built and finished just as nicely as Pellas top of the line vinyl products in terms of aesthetics. In terms of quality of build, West wins hands down. These windows are extremely easy to manipulate when opening and closing, or tilting the sashes for cleaning or removal. They indeed can be removed very easily, in case you had an accident, say, and broke the glass in one. It would make for very simple replacement - no contractor needed. Either sash can be removed in just seconds, by anybody. These sashes are also very thick. The space between the panes of glass is 1 inch, which enhances the thermal efficiency by increasing the amount of gas available as an insulator. The nail fin, which is what you hold to open the window, is much more aesthetically pleasing on these Elite series than on any other line of vinyl windows Ive ever seen. Nothing on these looks cheap. The locks look nice and operate very well. I was delighted to find out that every one of my windows has two locks instead of one. The screens are almost invisible. Ive never seen invisible screens before!I highly recommend them.You wont be sorry if you go with this company, but especially if you choose this line of window.

We visited the showroom and selected the Elite Windows with the half screen. The showroom was clean and well organized. The people working there were professional and very friendly. The quality of the windows is superb. The folks making the windows know their stuff! We had Darrell Watkins and his crew install our 18 windows. They are beyond a doubt the pinnacle of excellence! They worked like a well oiled machine! They got all 18 windows installed in one day and we were tickled pink with the results! I highly recommend West Windows and the Watkins crew for a hassle free experience you will love!

Outer banks worthy window.

Ive been using West Windows as my supplier of choice for residential windows for several years. There products are top notch and sales and customers service has been great. There are advantages to working with a small window company. Any company makes mistakes, but West has always been easy to work with and handles any issues that arise.

Excellent service. And great price. Will definitely be using them again.

Very nice kind people. Enjoyed their hospitality during fall race time!

Awesome showroom with knowledgeable staff to answer all your questions. We built a new home and installed West Windows and couldnt be happier.

I replaced all doors and windows. They estimated 7 year payback. It ended up being 3 years! The doors made the biggest difference. Thanks much!

Absolutely the Best Windows around!! Love them

Made perfect screens from measuring a sample!

Ok I guess. Guy came out to measure for storm door. I selected the 720 one and did not hear back.

Did not take care of My window issue

Fast service nice people

Good place to work

Driver tailgating me on I-95 in skippers,va

My hubby works here

Quality and service