Great service & parts depth.Everyone is super helpful!
We couldnt find what we were looking for locally so I requested photos and information and received accurate information. We drove 3 hours to look at it and it was just as good as they said it was. Everyone we worked with or even talked to was friendly and attentive. Its hard to get stock for motorsports right now so they had a lot of pre-owned stuff. All of it was very clean and had been maintained. Paid the same price people in our area are asking for their beat up stuff. Will definitely keep my eye on what they have in stock. Purchased a 2016 YZ250F.
I drove from South East Michigan to pick up my new Yamaha quad. After several unpleasant experiences with dealers in my area it was pleasant experience to deal with a straight forward and honest salesman Alex and helpulf staff. I would gladly drive another 14 hour round trip to do business with Him and this dealer again.
Jared and Josh took good care of me and answered my questions honestly about the CFMoto that I purchased. Good experience!
Took the Eluder in for a brakelight switch recall today. Before I could finish breakfast, they called and said I could pick-up the bike anytime! Great service and great people. 👍
Let me test drive my dream bike no questions asked, answered all questions clearly during the entire process, explained what all costs were for, gave me options, and is very friendly every time I go in the establishment. 5 out of 5, will shop here again.
Good ole fashion cycle shop with good people. This place is how shops used to be and still should be. Came out of Cincinnati twice to buy from them and will be back there again. Owner even called a week later to make sure everything was good.
Brian and Terry were great to deal with. Brian stayed after hours to help out and then we went back the next day to finalized some things with Terry. Customer service is outstanding and the prices were great too. Very pleased we decided to check them out. We will be going back.
Would not take anything back to them .
The staff is very knowledgeable and very helpful.
Very nice and helpful
A very enjoyable experience, very helpful and understanding my wants. Helping me get back into the riding experience again. Finding the right bike. Thanks guys for everything and youre professionalism.
Great place to buy I recommend to all
I put a bike on layaway two weeks ago and the service I got from Terry was perfect. He showed me a bike that matched what I was looking for exactly, gave me the info on it, and we sat down and talked the numbers out. He was really respectful and professional the entire time of the transaction and never resorted to the pushy car-salesman tactics that other bike places do, near Mattoon. Im very happy I bought my bike here! :-)
I was from out of town by about 90 or more miles. Motorcycle I bought had very old battery. Went into here bought the battery they charged it and everything for me. Then was awesome. They gave me a discount on something I needed and the battery was missing a bolt they gave me one of those for free if I could give 10 stars I would hands down.
Very helpful, and the prices were decent too.
Were able to help out getting me a spare connector after someone failed at trying to steal my buddies bike. Life savers.
Terry and brian are great to deal with. Great products at reasonable prices with excellent customer service!
The people at Mattoon Kaw are not only knowledgeable, but they also are among the nicest around!! They go out of their way to help you out. If they dont know the answer to a question, they will find out for ya!!
Good service reasonable prices. Got my toys running well. Thank you
No run around straight to the point,and did I mention friendly
Highly recommended for sales and service. Genuine enthusiasts that care about the line of work.
Very professional. Fast service. Very reasonable prices.
Always helpful
Great service
First class sales and service . Two thumbs way up!
Great help to find right parts for my 2006 Rhino. Also tech help from Jericho on things that might be issues.
Very helpful and friendly staff. Will be back
Friendly service and a knowledgeable staff
Nice people and good service.
Awesome deals from awesome people.
No better place to buy a bike!
Professional friendly and good to returning customers
Always a good friendly experience when I visit. No where else is rather take my motorcycle.
Cannot say how great customer service is every time i walk in. I go there for anything and everything.
Great
Dont trust mechanics here
Love yamha