My husband took his truck in for repairs after hitting a deer. He is so impressed with the work they did. The truck looks good as new. Also how they went above and beyond, even giving the truck a good cleaning and detail. Great business and people to work with! Would highly recommend!
An unknown someone broke the mirror in my car. No note, no explanation. My first stop was Nybakkens. The guy there was helpful, courteous and professional. He recommended another company for the repair as he didnt think they could do it at a competitive price. He took time out of his busy day to help, and he helped. When I asked him what I owed him he said nothing, I didnt do anything. Well, restoring your faith in customer service is something. Great job Nybakkens. Many thanks!
Unfortunately Im a frequent flyer here. Great service fair pricing and absolutely beautiful quality work. Keep up the good work team!
Truly went above and beyond my previous encounters with auto body shops. Went the incident occurred, they provided me a free estimate the same day. Than my work got shifted a lot and they worked with me throughout the whole process to completion
Took my vehicle for body damage. They did a great job my vehicle looked like new. They were super friendly and available to answer questions. I would definitely recommend their shop.
Amazing body shop. Had my Challenger there for a second deer strike this year. Had my car back looking brand new in 2 weeks. Definitely will be bringing our vehicles to Nybakken for any and all body work needed 👌
I have always used Nybakken over the 45 years I have been in Minot when I need auto repair. They provide great service at a reasonable rate. I am sure they are busy busy busy. The quality of work is worth the time it takes to do it right. These folks are great.
Wonderful customer service! Great job fixed my broken window and cleaned up the car! Thanks!
I have gone to Nybakken a number of times. Every time they have been professional, timely, and do flawless work. I highly recommend them for any vehicle body work.
They were Very Amazing with turn around time and keeping me updated on Mammas Mack 😁 Highly recommend!!!!!! Thank you Guys so Much!!
Horrible workman ship, long story short by biggest issue was my roof was leaking after being repaired, and the shop owner would not work with me about getting it fixed. My carpet was becoming moldy, along with my headliner, and it was making me sick along with anyone who rode in my truck. I had my truck looked at by an actual Ford body shop to be told that the work Nybakken provided was not up to factory specs, nor would it have been safe if I was in another accident. My roof was completely seam sealed back on, no welding no mounting, SEAM SEALED BACK ON! They wouldn’t answer phone calls, and when I did reach someone I constantly got the run around. This so called “work” was supposed to be covered under warranty, and it took me getting legal involved to get it fixed. I also have other work they completed on my truck that they are not willing to fix, when they provided terrible body work from the start. The bondo, and paint are cracking on a few areas they worked on as well. The paint has runs in areas they repaired, and parts they replaced weren’t handled with care. Brackets that hold my headlights, fenders were broken, and/or stripped out. As a business owner my self, stay steer clear of this place. I wish as a new Airman to the area I would’ve done my research before using them for my insurance claim.
Awesome service. My pickup looks better than I expected.
Nybakken’s Body Shop were amazingly easy to work with. My time frame for repair estimate was very short, and they went above and beyond to accommodate my schedule. They found a used part to save me money, but painted it to match. The finished repairs were excellent. Paint color was a perfect match on a 12 year old vehicle. I highly recommend Nybakken’s Body shop.
Brought my car got backed into and we went through Nybakkens by insurance referral. Got my car in within a week of the estimate and it was done in a day and a half! They gave me text updates to let me know what was going on and when it was finished. So happy with the work, service, and pricing!
Love love this place. Got my vehicle done earlier than expected and did an AMAZING job at that. Couldnt have asked for a better first time body shop experience!!
Very nice staff, they dont gouge you for your $ like other auto body shops do
They were QUICK and I had my car back before they said I would. My car was detailed inside and out. Amazing customer service.
Great people
They made my truck look new again after it was hit in the rear.
Always so quick to get my vehicle repaired and to keep me updated on how the repair is coming. The work is excellent!
They do great work at fair prices. They truly do put the customer first. I would recommend Nybakken to anyone.
I hit a deer that wrecked my front end and drivers side of my new car. Nybakken exceeded my expextations in every way, they are the very best!
What a wonderful experience from start to finish! They were very helpful and professional...I cant say enough about both the quality of the work and the helpfulness of the staff. I would highly recommend them to anyone who needs work done!
Great people run this shop. They represent the best of what an American business should be.
We got excellent Auto body repair to our car at Nybakkens body shop, we highly recommend them.
They did an excellent job on my Hyundai. Thank you guys!
We had a great experience with this company. Good work. Good people
Repaired my vehicle without a hitch. Very professional. Much appreciated.
My husbands truck had a window and side mirror shattered and brought it to Nybakken to have it repaired. We were told a few different times it shouldve been ready which all fell through but today were told that it was finally in fact ready for pickup. My husband works very long hours in the oilfields 7 days a week and so to coordinate a ride and pickup is a hassle to say the least. He was able to find someone willing to drive him the f45 minutes to Minot after work today and spoke with the shop about leaving his truck outside with the keys in it as he would not be there until after closing. When he arrived the WRONG F150 was left outside with the keys in it, and on a Friday, meaning that there would be nobody in until Monday leaving this random truck outside and my husband still without transportation. He contacted the answering service where he was told by the woman that she had no way of contacting anyone from the shop directly, she was only able of sending a fax which would not be checked until Monday anyways as it would be sent to the shop. I then called and spoke with her informing her in full of the situation and that it needed to be resolved tonight as my husband would be unable to take time off to come and pick it up to which she also informed me that she was only able to fax the shop. Only minutes after speaking to her an employee called my husband saying that she had CALLED their cell phone and that he was still in town and would meet my husband at the shop. Therefore the woman lied through her teeth to me and my husband which I think anyone can agree is extremely unprofessional. I have worked in customer service myself and as a word of advice, if youre in fact going to lie to your customers, for one, make certain you corroborate your stories, and two, and I personally feel this is the better route, inform the customer that you are unable to give out private numbers but that you will contact an employee for the customer and do what you can to resolve the situation. Do not lie through your teeth and expect a good review or repeat customers for that matter. It turns out that the window that was sent in to the shop arrived broken and that my husbands truck wont even be ready until at least this coming Tuesday. Not only was this poor communication on the shops part but inconsiderate.and extremely inconvenient for us. I will never be returning to this place of business and will be passing this on to everyone that we know. VERY UNSATISFIED.
Made my car look better than NEW.
Excellent service.
Happy!
THE. BEST !!!
Got done what I needed done
Outstanding!