Dr. Garbowitz was very attentive and took his time explaining everything. The staff was excellent, especially his assistant, who was very competent and helpful. Would definitely recommend.
I have been a patient of Dr. Eckstein for at least 20 years (although youd never know shes been in practice for that long by looking at her) and trust her implicitly. She is very thorough and accurate in her lens prescription. They also have a great selection of frames to choose from.
It was a long time since I had my eyes examined. I choose new city eyes because their reviews. Everyone was very nice and helpful. They were patient and well detailed.
This is the first time I have ever written a review. II recently purchased glasses at New City Eyes. I was at the store two times. Once to order my glasses and once to pick them up. Both times the receptionist who sits at the desk was extremely rude. Made me feel like she was doing me a favor by letting me in the store. On the other hand the optician who helped me with my glasses was extremely helpful and nice. That is the reason I purchased the glasses.
LOVED THE EXPERIENCE. Dr. Scott Garbowitz was the best. He was real relaxed and explained everything perfectly. Answer all my questions and the whole staff made my feel so comfortable. I WOULD DEFINITELY RECOMMEND.
Dr Garboritz was great with my 11 year old son. Figured out some vision issues other doctors had missed. Rest of the staff was good too. Would def recommend.
Great staff, great doctor, always on time, very thorough. I feel my eyes are being taken care of. Carla is an amazing person and has a talent to pick the right frames.
The staff is always so nice and friendly. Dr. Garbowitz is very professional and answers all of my questions. I’ve never had a bad experience.
Staff was wonderful. Very professional and friendly. Carla was so patient in helping me choose new glasses. She went above and beyond. Dr. Garbowitz gave me the most thorough eye exam I have ever had. He took the time to answer my questions and was informative regarding my eye health. I highly recommend Dr. Garbowitz.
My first visit and was very impressed with all the staff . Very friendly and helpful. Saw Dr Scott and he was awesome ! He explained everything and felt comfortable from start to finish. Highly recommend New City Eyes 👀
Fantastic doctor, friendly staff, personal attention and overall great experience. This was my first visit to New City Eyes. I will definitely be using them again.
The best eye doctor yet Ive ever been to. Dr. Garbowitz was extremely knowledgeable and comforting as he was explaining the best options for my prescription and vision. He accurately found the exact prescription and I couldnt believe how well I was able to see again. I was truly thankful and elated. The woman that helped me find my new frames was very kind and patient with me and the same as well for the rest of the staff. I will never neglect my vision and follow up visits again..
New City Eyes employees were all so friendly and caring. They are knowledgeable about what they do and ready to offer suggestions if asked. The place is immaculate and they made me feel safe by disinfecting after each person. Thats alot of work and makes me feel like they care not only for their own health and well being but for everyone elses too.
New City Eyes - staff is wonderful, pleasant and very helpful. Dr Garbowitz is wonderful, he explained everything; each exam. Nice assortment of frames (designer and regular) no pressure to purchase a specific one. Truly a wonderful visit. The facility is so clean and they are so Covid ready when you enter. I highly recommend!
Dr. Eckstein was very professional and took the time to explain everything during my eye exam.
Staff is kind, patient and very helpful. Dr. Eckstein is wonderful at taking care of my eyes. She has great suggestions and is a good listener.
Finally, an optometrist I can go to knowing he got it right!
Friendly staff and very accommodating. No long waits. Sanitized between appointments. Very Happy with my experience.
I have been going to New city eyes for 7+ yrs. Dr.Garbowitz is a nice doctor and explains every details, I an extreme satisfied with my visit.
I had a great experience here! Everything from walking in and feeling safe during covid, to the pre-screen and actual exam where I felt it was very thorough and easy to talk about any concerns and plan of action, to the picking out of a new pair of glasses! Everyone was super friendly, helpful and professional.
Professional great service following all Covid-19 protocols many years of family yearly eye exams
The team at New City Eyes is the best. I found this place when I lived locally but always went back even living almost an hour away. I met Dr. Eckstein almost 20 years ago and then started seeing Dr. Garbowitz. They are both great doctors and extremely knowledgeable and welcoming. The ladies at the front are also very knowledgeable, friendly and great at their jobs. I truly enjoy visiting this office.**Regarding Covid concerns, there are none. They are extremely safe, always cleaning the surfaces, the office and equipment had special protective barriers and they had procedures in place that would make anyone feel safe.**I have and always will recommend this office to anyone I know. Thanks guys!
Great experience, wonderful staff.
Everyone is so nice and so accommodating! The doctors are knowledgeable and really take their time to listen and answer any questions. I am impressed !
Excellent service, kind staf and Excellent doctor .
Always professional and extremely attentive to each patient. My kids and I have been clients for over five years. The staff and doctors are great to work with. They focus on your medical needs and less on how much they can up sell you on eye wear.
The staff was great. Liked how they made sure everything was clean and the distancing due to Covid. The Dr. Was great. Just an overall positive experience.
They do an outstanding job in every way
I’ve been using New City Eyes for almost three years and they are always fast friendly and do all they can to get you the best deals! The front reception staff are always on top of it! They know your insurance and what discounts you get. And both doctors are great!
My whole family has come to New City Eyes for years to get their eye care . Today I Brought my 14 yo in to get fit for contact lenses, a task I was not necessarily looking forward to. As usual, I was greeted immediately by a warm and professional staff that fixed the sunglasses that I had bought there a year earlier while I waited. Dr. Eckstein is gifted and extremely patient in teaching patients how to wear contacts and had my daughter putting in and taking out her contacts in less then a hour. In an era when people try to do everything on line, I value the personal attention I get there.
Great Doctors and Staff, they put the needs of the patient as top priority.
Super friendly and helpful. I’ve been going here for about 5 years & every experience has been positive.
It was my first time coming here, I must say I was very pleased with the Doctor and his staff. The Dr. took his time with my eye exam and I didn’t feel rushed. I left out of there happy with a new pair of glasses. Thank you to the young lady who helped me pick them out. Sorry, I forgot your name. But thank you to everyone at New City Eyes..
I went to New City Eyes for first time today for exam. I loved everything about it. The staff was great, kind, helpful and patient and made it fun trying on all the different frames. I saw Dr. Eckstein and she was kind, very thorough and explained all the tests and what she was looking for. It was great to understand the biology of the eyes and all the conditions. A wonderful office. Would definitely recommend and I will make this new optometrist. Thank you!!
Friendly and professional. They explained every step and were kind and helpful. Most pleasurable experience with an optometrist and staff ever.
Very professional. Everyone who works here was nice and did a great job!
This was my first time going to New City Eyes. The entire team was friendly, empathetic and more importantly they all knew what they were doing. It was a great atmosphere. Employees seemed to all get along so well. They worked well together as a team.I walked out of there happy knowing that I recieved the right care for my eyes. Cant wait to get my new glasses!
The doctor is very professional, nice and he always gives a thorough eye exam. He makes sure I will be comfortable with my prescription for my glasses and contacts and adjusts it if I have any issues. He always explains everything going on with my eyes and takes every kind of exam to make sure my eyes are healthy. The ladies there are great helping me choose new frames and handling all the billing and insurance. They are really nice and friendly as well as professional. They use top equipment for tests and works very hard to be up to date. I always have a positive experience coming here. And I never really have to wait too long before being seen by the doctor.
Had a wonderful experience with Dr. Garbowitz on my first visit. He made me feel very comfortable and was just an overall great experience. It was about a 45 min wait but I didnt hold it against the office. The doctor made up for it in his attentiveness and an extremely thorough exam. The staff were also extremely courteous, informative and very professional. It was easy to get an appointment via ZocDoc and a followup visit since they have a great variety of office hours. Highly recommend this location!
I’ve been seeing Dr. Garbowitz for many years and I totally trust Him. He is kind and thorough. With all the patients that he has, he still remembers me each time and makes me feel completely at ease. His staff is really great too. I would not want to go to anyone else or trust anyone else with my eyes. Dr. Garbowitz is really great. The place is so clean too. They do a great job.
I had quite a pleasant experience at New City Eyes this evening. Dr. Eckstein was very professional and took care of me in a timely manner. She was very thorough and explained everything she was doing throughout the appointment. Through her extensive knowledge and expertise she discovered that I was wearing the wrong prescription for the past year. I came in for a contact lens fitting and was provided multiple lenses to take home for try on. I was even able to try on some cool Gucci frames before I left. The staff will definitely make sure you leave a happy customer without the pressure to buy. I would definitely give New City Eyes a try.
New City Eyes is the perfect place to have your eyes checked. The employees that I Saw and met this afternoon on 12/26/17 are very professional. As I already told all three of them and the Doctor that i am very happy with the service they have provided. Keep up the good work. I will without any thought recommend family, coworkers and friends to New City Eyes.
Everyone at New City Eyes is kind, helpful, and highly professional. Highly recommended!!
Dr. Eckstein is wonderful. She really took her time with me, she answered any questions I had and explained things that no other eye doctor Ive seen seemed to care to tell me. Im extremely pleased to have found New City Eyes and would highly recommend.
Friendly, helpful and very knowledgeable staff. Dr. Garbowitz was informative and takes the time to listen and answer questions. I felt no pressure to purchase anything I didn’t need. They obviously care and suggest what would be best for your eye care.
I would recommend New City eyes to any patient who is seeking a eye doctor. I didnt even make it to see the doctor yet the front desk assistant Tiffany was extremely helpful and went out of her way to help me out if the front desk staff is so professional then you know this is a great Eye doctor to go to visit.
THE EYE DR. IS SOO NICE & VERY THROUGH! THEY DO EVERYTHING HERE! VERY NICE ATMOSPHERE! VERY PLEASED!❤👍⭐👍💚⭐👍⭐💙👍⭐💜👍⭐
People are friendly and very helpful and Dr. Garbowitz really gives you enough tests to give you more options to probably rethink what you thought would already be good for you. They have nice frame/glasses selections too. Great place!
I have seen both doctors and found them both impressive. Their assistants are knowledgeable, And friendly. Great at helping u pick out new frames.
Excellent service. Dr Garbowitz takes his time with you. He is very thorough and truly cares about your visual needs. He is intelligent and pleasant. The staff, Katara and Tiffany are also great. They are friendly and answer all your questions. Carla is personable and friendly, an absolute pleasure. The office is clean and well organized. I highly recommend New City Eyes.
My family and I are big fans of New City Eyes. They have helped us with prescriptions, contacts and lenses. Keep up the good work! ✌
Looks like a perfect place to get your eyesight checked 🤓Scott, keep up the awesome work!! 😉
Im Susanne Knochen. I had a great experience at New City Eyes. Dr. Scott is kind, professional, thorough.
I was a first time customer yesterday and had such an amazing experience. Dr. Garbowitz was super thorough with his eye exam, and I can tell he has my eye’s health at best interest because he wasn’t pushing me for a higher prescription- which has happened to me in the past. The woman who helped pick out my glasses was so sweet and honest, and not pushy at all! I am so indecisive and she took the time to really make sure I left happy! I know I am annoying when it comes to things like that and she did not make me feel that was at all. Loved my experience!
Great service and friendly staff!!
EXCELLENT Doctor and GREAT office staff. Very clean office. Ive been seeing this doctor for about 8 years and have not had a single complaint. Highly recommend.
Very pleasant experience for my first eye exam. Dr Garbowitz was very knowledgeable and the staff was very friendly and helpful.
Absolutely the best eye care specialists in the area. Knowledgeable, gracious and extremely helpful. I would not go anywhere else!
I had a wonderful experience here. Friendly and professional staff and Dr. Eckstein takes her time with each patient and really makes sure that you are taken care of. I went in for a yearly check up but did not have a good experience at the previous doctor I was going to. I was starting to have blurrier vision and having trouble focusing close up... so I thought I needed a stronger contact lens script. Dr. Eckstein caught the problem, I was actually given (by the previous doctor) a contact lens script that was much stronger than what I actually needed, so I ended up going down in strength ... which helped with all my problems including the headaches I was getting. Highly recommend New City Eyes to everyone!
I loved my treatment. Caring, professional, friendly, and the doctor washed his hands before touching my eyes.Wow! Blew me away, usually I have to ask them to do so.
My first time at this location! I truly recommend this business for glasses. The staff was amazing and Ms Carla was helpful, knowledgeable and just amazin!
They made me feel very welcome. Thank you very much and will be back soon.
Ive had two pressing problems during Covid 19 and Carla was there for me like an angel!
Everyone in the entire facility was nice, friendly, accommodating, got me in and out quick with good prices for their good products!
From the moment you walk into New City Eyes its amazing Dr. Garbowitz and staff take care of everything you could need. When you leave you can be assured that you are comfortable with your exam and get all questions answered. The Zucker Family
The staff at New City Eyes is very patient and laid back as well as professional. I started to come a few years ago when a friend recommended I see Dr. Garbowitz and I have been coming back every year since. They are especially patient with pre-exam procedures that take long for me.
Friendly efficient staff, the best eye exam and tests I’ve ever had.
Ive been seeing Dr. Garbowitz for many years now and I would return to him and his staff indefinitely. Dr. Garbowitz takes the time to make sure my eyes are thoroughly checked and any concerns or problems that I have are addressed. The staff is very helpful, informative and overall pleasant to talk with. I would recommend this location to anyone that I know.
The hallmark for New City Eyes should be exceptional, personal, and high quality service. Everyone is friendly and professional.
Wonderful. The employees were very mindful of our needs and their help was excellent.
If you want a billing nightmare, this is the place to go. If you want a facility that makes a mistake & overbills you for services that were covered by insurance & then tells you for months that they will credit you back, this is the place to go. After over four months of emails, phone calls (most of which are not returned because the billing person is not in the office today) and no credit applied to my credit card after promises to do so, it was time to write this review & report them to the Better Business Bureau.I would highly recommend staying away from this facility (which also kept me waiting an hour after my scheduled appointment time, even though I was the first appointment of the day). Heck, they didnt open the doors by 10am which was my appt time.
Great staff. Great Service. My lenses/prescription came out perfect!
Dr Garbowitz and his staff were very friendly and knowledgable!
Ive been seeing Dr. Garbowitz for years and he and the staff are wonderful!
It was a very nice experience. I felt comfortable.
Was a very good and friendly appointment.
Great customer care 👍
Contact lessons are great!
Wonderful to deal with
Raul is me