Ellie was the best!! She made me feel so comfortable and was able to explain everything in perfect detail. I would recommend her to any of my friends or patients!
Ellie has done an amazing job with everything! Highly recommend getting lyrics through her!Thank You Ellie!
Solid, professional staff. They are always friendly. Receptionist always asks if I would like a coffee or a water. Willing to show you the latest technology without being pushy. I got a call when my hearing aids were about to go out of warranty. They sent them in to have them checked out for me free of charge. I’ve had three different hearing aids from Choice Hearing over the years and I’m not going anywhere else.
Was very satisfy with Choice Hearing Center of New Philadelphia location. Ellie was very professional & personal with a through exam & knew just what hearing aids would help my wife & I.We will recommend this place over & over again to family & friends.
I took my Mother in for a hearing test and her first set of aides. From the first call of setting the app, through the actual visits I can not express enough the amount of compassion this team has! And Ellie..... WOW! She has the patience of no other! She was so incredibly sweet and informative explaining everything in detail to my Mother. Would highly recommend! Very professional, yet made you feel so very relaxed and comfortable! Would give more stars if I could!
Kathy is fantastic she’s very good at customer service. Very patient and well versed.
From Kathys warm and friendly greeting in the lobby to Ellies professional and extremely capable service. My appointment moved from routine to requiring extended service, quite unexpected by the both of us. Elli handled what could have been an award and embarrassing situation with kindness and caring. A follow-up appointment was necessary, but brief, and I left with much better hearing and appreciation of what great service looks like. Thanks Elli and Kathy! Thanks Eric for quality on all levels.
I really happy with them its so nice to be able to hear better. I like not hearing my daughter saying I told you 5 times all ready and nice watching people faces when I say I heard that. Thank choice hearing for giving me back my hearing it made my life better.
Great and easy. My audiologist was very thorough And there was no pressure to purchase more expensive choices I feel we are partners in my hearing health
My experience at Choice Hearing was the most welcoming, knowledgeable, professional and compassionate on my journey to being able to hear again. Dr. Ellie Foltz and her staff did everything in their power to make me feel comfortable while diagnosing the problem. Kudos!!
Every time we’ve been at the hearing center everybody is just wonderful. Takes time to explain things & shows how hearing devices help you. So thankful to them for all of their help. Referring all of our friends. Thank you. Gerald FANSLER
Great experience getting hearing aids for the first time in my 50s!. The staff in the office couldn’t have been more warm snd accommodating with all of my questions. I’ve had my ear pods now for a few weeks and it’s a whole new world. I didn’t even realize how much I was missing just walking down the sidewalk.They are so small and modern and interface easily with my Bluetooth devices. Thank you!!
Everyone there is wonderful! Ellie did mine and my wife’s test and got us set up with hearing aids. This was life changing to be able to hear again! Ellie is wonderful to work with!
I would like to highly recommend Choice hearing Center for your audiology needs. My husband & myself are 55 years old. We didn’t think we were old enough for hearing aids but were very tired of saying huh? Family would come to visit & always complain how loud our TV was. Understanding some of the words spoken to us were difficult to understand & we often smiled & shook our heads rather than ask them to repeat it for us. We felt maybe we needed to at least get our hearing checked. This was one of the best decisions we have ever made. We went to Choice Hearing & saw Ellen Foltz, Doctor of Audiology. She was so patient & kind. Made us feel very comfortable & helped us understand why people our age sometimes need aids. We ultimately both needed hearing aids. We are living different lives now. The quality of life for us has improved 99% as we can now hear & understand what we hear. It’s a game changer. My favorite perk at Choice Hearing is, the day you are tested, you leave with loaner aids while your new ones are on order. You walk out that first day with a huge improvement. 😊. The entire staff at Choice Hearing are so inviting & informative. They take their time & explain everything on your level so you totally make an informed decision. If your on the fence about getting your hearing tested, please do not wait. Ellen is very honest & she will definately set you up for success. Thank you to the amazing staff at Choice Hearing for giving us a better quality of life. ❤️
The staff here is very knowledgeable and are ready to assist with all my questions! Great products and great service!
What can I say, but I can hear again! The Staff (Dr. Ellen, Amy, Becky) were all very professional but not stuffy. They were friendly, knowledgeable and extremely helpful (especially when it came to financing.). I highly recommend.
Took my mom today to get her hearing check and new Hearing aids
My hearing aid quit first in one ear then in the other. Each time I went to Choice Hearing Center for help. Each time a polite, friendly, and very help employee fixed my problem.I m not someone who does this often but I HIGHLY recommend Choice Hearing Center to anyone that has hearing problems.
Friendly & knowledgeable . Takes time to answer any & all questions you have.
Great place! Staff are always very friendly and helpful! I recommend this place to everyone!
Very professional took the time to explain everything to me very clean facility and the people were extremely kind and helpful if you are looking for a hearing aids this is the place for you
Had a great visit and check up at Choice Hearing in New Philadelphia, Ohio. Elle Foltz and Eric Mounts are very professional and courteous. They always answer my questions thoroughly and the staff is very friendly and polite. Highly recommend their services.
I had my one year re-check this week. The audiologist doctor was wonderful. She removed some built up wax from my ears, cleaned up my hearing aids, compared my hearing this year to last year, and answered all of my questions. Couldnt ask for more! Thank you again. Al
My experience was excellent. They took the time to explain everything and was available for questions once I got home. They do not hurry and make you feel comfortable. I am very pleased with my choice
Only went in for cleaning this time. Friendly service, no waiting with call ahead scheduling. I think Im losing more of my hearing and was confused when I wasnt set up for appt with hearing doctor. Guess Ill need to call in. Hopefully she handles the caption phone request I told her about.Continued: Drs office called me and got me right in. They apologized about not getting to see Dr last visit. Saw her this visit and hearing checked. Some more hearing loss but ear canal was clear.I increased the rating to 5 stars since I feel they went above and beyond while I was there this visit.
The Dover office of Choice Hearing has gone above and beyond to give me satisfaction in my hearing experience. My hearing was very limited and I used to miss a lot of conversations, but now my hearing is great and I am much more engaged. Thank you Choice Hearing.
They were so helpful. They helped us figure out the finances. They were so kind and considerate and professional. They took care of my dad and didnt try to sell him things he didnt need or couldnt afford.
The staff was great to work with. ELLEN Foltz was our audiologist and was great to work with and very helpful and caring. AMY STEIN helped us with the financial part and was a great help to us and made it easy to understand and take care of our financial part. Thank you for your help and we are hearing much better!
I have been a client for 3 years. This office takes great care of their patients. They are very professional, genuinely caring and sell state of the art hearing aids. I highly recommend them!!
Very knowledgeable, friendly service, improved my hearing dramatically! Definitely recommend.
I have been with this company for 20+ years. It is a AAA business with down to earth explanation on any questions ask. A very knowledgeable and friendly staff completes this operation..
All of the staff were very helpful and I was able to receive my new hearing aid very quickly.
Always ready to help. Had hearing aid programmed and works much much better. Thanks to all the great employees.
The day I walked into CH was a life changer. Immediately, I knew I was in professional hands . Add to that, the entire staffs genuine commitment to detail and their genuinely kind and thoughtful way of doing business. I walked out that very same day with hearing aids and my world did an about face. I cant say enough good things.
Know the best hearing aid and services to recommend for customer’s hearing loss!
Hearing aids cost entirely too much. How could it possibly take near that much to make them. And they dont last as long as they should. I think its a crime that insurance companies dont help pay for them. They are a health aid just like everything else the insurance companies pay for. In spite of all that, Choice Hearing is a nice place to go.
Very wonderful staff, Amy at the front desk was very helpful and friendly. Dr. Ellie was very informative and made my visit quick and painless!
The hearing aids seem to work - most of the time. I have had some times when they just stop working for several minutes, then start working again. Theyre charged, so I dont know what has happened. You can sync these to your Bluetooth, which is kind of cool. I liked answering my phone where no one can hear the person to whom I speak. HOWEVER, it runs down the battery sooner. Using the Bluetooth option would have my hearing aids running down before the end of the day.My biggest problem came when trying to pay for them. I wanted to use the 18 month same as cash offer, but the office staff didnt know how to change the order to debit my checking account each month for the amount I wanted. Leaving it as entered would have meant paying 24.99% interest! So, I decided to cancel that option, which took half an hour to do. I next wanted to pay with my credit card, but the office staff charged me the wrong amount and didnt know how to credit me. So I spent half an hour discussing the hearing aids and an hour and a half trying to pay for them. NOT a very good experience.
Choice Hearing has been a great experience! Ellie is very helpful, with above n beyond service!
We always have a wonderful experience when we walk in, very friendly
I love my hearing aids they are so light weight very easy to use and clean,the staff is very friendly Ive had decades of Eric taking of mother and father-in-laws hearing needs so glad I decided have the great service they provide,
People were very helpful and kind. They explained how everything worked so I could understand
Celebrate 60 with a baseline hearing test like the Stockers!Thank you, Eric!
Been going there for at least 15yreas.anybody can sell hearing aids its what happens after u get them.thats what counts.follow up service is where u will see what Im talking about. Eric and his office staff shows there knowledge and care.great group of people.
Took my mother-in-law to Dover from Cambridge as this center was the only one that dealt with her brand of hearing aids. We realize they are old, but the disgusting sales pitch was hideous. If I hadn’t been with her the used car salesman/audiologist would have taken her for her last dime. Just sleazy and gross. Won’t ever take her there again.
Excellent care and instructions on my new hearing aids
Liked them and bought hearing aids. Extremely happy with the volume of hearing.
Ellie was excellent very professional thank you
Been going there for 5 or 6 years now, Very well satisfied.Great office manager, Very knowledgeable staff.
Very friendly staff! Helpful doctor!
Great helpful staff!
Ellie is amazing! She has went above and beyond to help me hear again! Ive had hearing loss since I was a young child. My last set of hearing aides were useless and Ellie helped me find a pair that would help eliminate background noise and clarify speach, which I really struggled to hear and understand. I highly recommend Choice Hearing and Ellie to all my family and friends with any degree of hearing loss.