Always friendly and helpful, used them repairs when I lived here 23 years ago and now I moved back they have got bigger. But still same great service.

SUPERB customer service and a Great staff. Prices are Beyond comparison. Pleasure dealing with everyone there, particularly Sandy. Looking forward to future visits.

Always satisfied with their service. Friendly staff and friendly priced metals. Thanks Mr Rusty and staff

Great selection, reasonable pricing, and quick turnaround for sizing, repairs, etc. The staff are all super nice as well.

Great place for repairs and services! Very friendly and helpful!

Very prompt and courteous customer service. I would definitely recommend this business for all of your jewelry needs.

I had two pieces of jewelry repaired and a custom ring made from two rings and loose stone. The repairs were great and the ring is stunning. I will recommend them to friends and family. I will be doing business here again.

Custom Jewelers has been around for a while. Mr. Gorman is extremely awesome in the work that he does. I have used him several times for different repairs and the work is always awesome and great craftsmanship. I recently just purchased my wife a 25 year anniversary ring and he and his staff were awesome. You hear about them on the radio from Bear O’Brien in the morning and what he says is true. Check out Custom Jewelers for your next purchase they will treat you right.

Great service all around.Greet you with a smile 😃.Great customer service.

Rusty hes a great person, just wish I could touch stuff as he does and it turn 2GOLD. GOOD JOB RUSTY.

Excellent customer service. The sales associate wasSo nice and friendly. I will definitely recommend Custom Jewelers.

Desiree was extremely helpful. Excellent deals. Will go back!

I have dealt with custom jewelers on different pages I have always been very friendly and their customer service is great! I would recommend them to everyone.

Great customer service... Great prices and quality jewelry

Thank you Desiree for assisting me in purchasing great jewlery deals for my nieces and nephews for Christmas..they will absolutely love their items. You provided outstanding service answered all my questions and introduced me to the jewler who expertly repaired my necklace while I waited...Wow..all I needed was a glass of wine as I had a Tiffany Jewlery experience. The store has a great vibe excellent prices and friendly staff. They have gold silver and stainless steel jewlery..in Phenix City, Alabama..who would have thought 🍷🥇.

I had a great experience. They work very quick!

Always come here for jewelry purchases and repairs. Rusty, Slade and rest of crew wonderful!!!

I had such an awesome experience. The young lady that helped me was very knowledgeable, and helped me find exactly want I was looking for while also staying within my price range.

The nice young lady made me feel so good about my choices and was extremely helpful and Slade was soot on with his help thank you for be patient and helping me god bless you and your family .... from Mike

Custom Jewelry is an awesome place to buy your jewelry. Rusty the owner I have know since my high school days. Hes also a graduate of Smiths Station High School. But he can make any kind of jewelry. The atmosphere is also awesome. They treat you with courtesy and respect just like you were there own. I would recommend Custom Jewelry is the place to go. He also custom made me my medical alert bracelet. Everyone that see it loves it. They also asked me where did I get it. I tell them to go to Custom Jewelry and ask for Rusty and to tell him I sent you over there. Hes also the owner of T-Bone Steak House. Go over and check him out. You cant go wrong with going to Custom Jewelry.

I was very pleased with the customer service, friendly, fast service. Their prices for repair are great... I will definitely be returning and very glad I stopped by. Highly recommend.

I’m so impressed with this place! The customer service is outstanding and they really have a great selection. They did a resize and a repair for me and both of them were completed super fast. I’m a big fan!

Great customer service and good prices

Closing time when I got there so they werent too friendly

Thank you for the great customer service.

My first time in the store, in years. The staff was so great! Helped me with what I needed and managed to talk me into a couple of extra beauties! They were super friendly and helpful. I will definitely be back!

This is the only jewelry store I will ever shop at. They are wonderful!!

Custom jewellers is a great store the sales personal is so ready to help you find just what you want or need they are not pushey they let you tell them what you want or need will gift wrap it if you want it want jewelry go to rustys custom jewellers they are great

We have always loved this small business for our purchases, or jewelry repair. 💙💙 great people great reputation.

Wonderful place beautiful jewelry go buy some diamonds

This was my first visit, and I was very pleased with the friendly and helpful staff. I will be going back in the future!

Great people to do business with.

Prices were negotiable and staff was professional

Friendly staff and great prices

Friendly smiles all around. I love my set!

For Jewelry, watches, wedding sets, and more. Rusty is the owner I have done business with him for over 15 years and I have always been happy every time. Rusty has what you want or hell make it. 100% satisfied every time.IM ADDING TODAYS POSTTO ONE IVE MADE A WHILE AGO. MY AUNTS WEDDING RING SET WAS TAKEN. SHE HAD THE SET 40 YRS. RUSTY HAD THE PERFECT RING AND SHE WAS VERY WELL PLEASED. CUSTOM JEWELRY IS A GREAT PLACE FOR ALL YOUR JEWELRY NEEDS. THE BEST.

Very clean store extra nice employees.

Great service, fast, and friendly. Thanks!

I Been A Customer For Over 25 Years And Always Very Satisfied!

The young man that helped me was friendly and courteous finding a chain for myself. He not only helped me but also my Mom who was getting a necklace repaired and looking for a new one.The entire crew at Custom Jewelers is always great about helping their customers. Thank you for all you do.

Great place with a great and friendly staff

Everyone was very helpful! Quick and easy.

Thanks for the fast service on a watch repair.

The store was very impressive, clean, neat and so many things to choose from. The jewelry cases were full of beautiful jewelry. Something for everyone. Customer service was impressive also . They took very good care of my needs . Great place!!

Custom Jewelers has always had the best service, gifts, repairs, and creating new pieces for me!Everyone one is most friendly & professional.And then if you want an excellent catering experience you must also try them out!

A little pricey on repairs. I had a pawn shop do the same thing I had done here prior to this for 25$. Its not like youre having to fix a mess up or anything. But, all in all, the services were so comforting I ended up getting my gold necklace steamed cleaned and polished.

Its great very friendly people and very helpful.

Rude employees.. Act like they better than you.. Snobby and stuck up.. Period

Needed a ring retipped, bracelet cleaned, and two charms that needed tedious work. The young lady (Rachel) was very polite, knowledgeable and so helpful. They did a Amazing job on all it. Thank you

Absolutely the best family owned business I’ve been too! Love custom jewelers 🥰

Beautiful jewelry. Great jewelry repairs but a little pricey.

Very helpful and friendly staff. A big shout out to Preston. Store was clean and organized. Great jewelry. Great prices.

Everyone was very friendly and courteous. The service was excellent.

Every time you walk in each and every person greets you with love and kindness! Rusty and his team always do the very best at making sure they make it right! We always see Rusty for all our Jewelry repairs and they have our business for life!! Thanks for all y’alls hard work and dedication!

What a great bunch of people! Only have good things to say about them. We worked with them until we found my perfect engagement ring & gold chain w/custom made charm. We were probably in every other day for a month or so. We are both really excited with our purchase. I love my engagement ring! 💓💍

Always friendly helpful staff and they do excellent repair work.

Love shopping there the employees are great great personalities love to help you in any way

The clerks that work in there are experts on what they do...I am so glad and happy to have them as my jewelry store of choice!!

It was quiet respectable peaceful and the food was good

I had to have my wedding rings cut off for surgery on my hand and I took it toCustom Jewelers for repair.I got it back very quick. They cleaned and polished it and they look like new. Very pleased!

Excellent jeweler excellent service

Great customer service!!!

We have been doing business with Custom Jewelers for years, we are always treated well.

Customer service while purchasing was good. They helped me find the perfect wedding rings for me and my husband. But I was a little disappointed when it took longer than they said to upsize my ring

Great service. Very friendly.

The service was wonderful. I was helped right away and I appreciate that..thank you custom jewelers. 😊

Thanks for making my 5 yr old very happy. He loves his first gold ring.

Love their work. Beautiful, well priced jewelry with a great selection. Super friendly staff.

First experience with this Jeweler. We were out garage sailing when my wife said to pull into this place. People were very friendly and quickly gave her the deal she was looking for! Custom jewelers will be our To go place in the future. Thanks for the experience yall!😁

Customer Jewelers has been our #1 Jewelry store since Rusty first opened at the Flea Market in Ladonia.. Good people, beautiful jewelry and great prices come on in and they will make you a deal!

First time going in to custom jewlers and was really impressed with service and security for my jewelry left to be worked on. Will definitely be back again!

Great jewelry store that has everything you need for special occasions or just because. Very friendly staff and willing to help with whatever you may want or need.

Very nice and professional as always

Reasonable prices. Great customer service

Horrible place (the old lady its super nice tho)Went there for a costum piece and the dude show me a couple (not what i want it) and told me that was it.. i pick one a d pay for it they called in (les than 5 minutes) then another lady told me she found what i was looking for and they refuse to change it.. not even 5 minutes passed.. i never left.. when i pic it up IT WAS WRONG!!! i just kept it to melt it later on wasted ($200).. dont go there buddy rude and dont even know what he sells..

Efficient, Fast, and Polite. Great customer service.

Very nice reasonably priced. Fast service.

I have did business with them 5 times since christmas holidays. They are very reasonable and knowledgeable of jewerly and the service is real friendly. I am not sure but I wanna say its family owned. I am actually planning on doing more business with them in the future they also make custom designs if you into that. I am one happy customer.

We love custom jewelers everyone is nice and friendly we buy all our jewelry there. Great quality

Nice selection of jewelry, and they will customized your jewelry and make it look however you would like for it to look.

Awsome staff, rusty is the Best

Staff is very kind and helpful. My ring was sized in no time and it is absolutely beautiful.

Fast friendly service, affordable repair

Rusty is an excellent salesman.

Had some jewelry repaired there. Did a great job and good service.

Such a sweet family owned business! My fiancé and I showed up close to closing time on our way home from dinner looking for a wedding band to match my engagement ring (so rude of us). I found one that I loved on the preowned side, but it was out of my price range. Not only did they work with me to get near my price range, they also did rhodium treatment on my engagement ring and made it look brand new! I would definitely recommend these sweet people for your jewelry needs.

Awesome customer service.. Spot on fix!

Great service

I love Mr. Rusty and his staff!

Rusty is awedome

Great prices, Great service happy customer 😁

Awesome people and customer service. My custom made earrings are beautiful! Thanks Rusty and staff!

Great serviceHowever, the place is to high.

My fiancé created a beautiful, one of a kind, engagement ring here! I now how a ring I can pass down for generations to come! We will be going back for weddings bands soon! Great service and workmanship!

Very knowledgeable, great customer service

A 1 service great employees.highly satisfied.

Friendly staff

Been having great experiences here for years and years, heading down again today with high expectations.

Beautiful selection. Tell Rusty I sent ya!

Sales person was very helpful.