I had to beg for an appointment for starters. I felt as if I was inconveniencing the person helping me. I got an appointment for the next day at 9am so I arrive on time to drop my car off and (meantime I received a text to trade in or buy a new Jeep) came back at 330 from then to maybe 5 no one knew anything about my car. The person I dropped it off with even looked me in the eye and said another person dropped my car off 😐. I go to my car and saw nothing was done and was told I didn’t have to pay for the service for the inconvenience. Once I saw the workmanship I said I’ll pay just to have it done properly… The only saving grace was another manager that said he’d order the part again and make it right. At this very moment I have no confidence in this location.
Well, we were a bit disappointed, not in the people but the stock on hand. Eric, our salesman, was very knowledgeable & up-front about everything. Were looking for a truck & they didnt have any stock of what we were looking for. The Pandemic has hurt the auto manufacturers a lot, not providing parts, so stack is low on the cars that are not the hot items. Not The dealer or sales staff problems!
My wife and I took her car to Dodge for repair and gave them special instructions to use the the key, of course we get the car back and the key is broken! 🤨
Thanks Edgar your services were greatly appreciated 😊
Happy with costumer service.
Good people here!
The service is much better than before.
Good service, and excellent attention