Stephen Morici was very friendly and helpful. He was very transparent in letting me know which services were urgent and which were just recommended. My overall experience was very pleasant, and Ill gladly go back the next time my car needs servicing.

The last two times I came here, it was terrible, but Tracy, Jay, and Edgar are great! Tracy made me feel SUPER welcome, Jay and Edgar were quick on getting my paperwork done. SO much better with these three running things :)

I needed to get a new car after an accident and was very intimidated by all of the talk around low inventory and price markups for both new and used cars. I looked to the Costco Auto Program to find a reliable bottom line price to compete with dealers but couldnt find a better deal than the one I got from Charlie Pham, my sales rep.Charlie was super professional, very nice and helped me to find the exact car I wanted for the price I wanted. I was going in expecting a promotional 0% rate but inconveniently Mazda had changed the program the day before I came in to buy. Charlie went to work and put together a workaround where he made up difference in other discounts to ensure I could close the deal and drive home in the car I wanted.Driving home in a 2021 Mazda CX-5 black with white interior, and Im very happy with my purchase. Walked out with a year of free maintenance, LoJack, door protection and a wash for very close to MSRP, something I wasnt expecting during this apparent shortage.If you have Costco and even if you dont and you just want a smooth car buying experience, look up Charlie Pham and he will take care of you and take the pain out of car shopping.Thanks Charlie and the South Bay Mazda team!

We came in for a regular service and multi-point inspection and were taken care by Stephen Morici. He was outstanding! Great customer service, kept us updated, and was professional and cordial.

I usually dont enjoy dealership service experiences at all & try to avoid them. I have to admit, Edgar Cruz was a pleasant surprise. He listened closely, asked me relevant questions & didnt try to upsell me any additional repairs.The issue turned out to be the battery and they promptly replaced it without charge & with no labor fees. His time estimate was accurate and he could not have been more polite and professional. He even paid for an Uber for me to visit a Starbucks during the wait. I can tell you, my experience at other dealerships have not remotely approached this commitment to service.

Stephen Morici was extremely helpful and very concise in his explanations. A great service experience and will certainly be returning!

Charlie Pham is awesome! Patient, understanding & eager to work with you & for you. Thank you Charlie for your hard work, help and effort. Its appreciated. New redesigned showroom is wonderful. Very premium & modern. The staff was nice, friendly. And once again, Charlie Came through. He got me a GREAT DEAL that Im happy with. Highly recommend him & South Bay Mazda Thank you again!

I have two Miatas being maintained by South Bay Mazda. My most recent acquisition has over 234,000 miles. I wouldnt take it anywhere else. Thanks Edgar!

Kathy N. was very attentive and courteous. These are things you look for when taking your car in to a service department. Since these representatives are the first face of the department it is very important that they exercise quality customer service. Kathy did that and more!!! P.S. I loved the video I received on the status and suggested future services.

Paul Browning was so helpful, efficient and patient in the process of buying my Mazda CX-5! I loved the car initially, but Paul is what really helped sell us on the car! Overall, it was a great experience at this dealership.

Stephen Morici was extremely helpful and great at providing updates while my car was being serviced. There is another Mazda dealership closer to my home, but South Bay Mazda is worth the drive for me. I will continue to go to them in the future.

I leased my CX 3 from Paul in sales almost 4 years ago. It has been my best car ever. It is compact and roomy, high and stable. Last spring Paul helped me to buy it. I say helped because that is exactly what it was like. Paul was not at all pushy and got me great financing.The service department at South Bay Mazda has been great. They are always on time. They provide a video so that I can see any recommended repairs before I authorize. They have a reliable shuttle service. Jay has been my contact there and he friendly, knowledgable and effective.👍🏼👍🏼👍🏼

Great experience buying a car in these difficult times! Charlie Pham was super - he took the time to show my wife and I the two models we were comparing, patiently answered all our questions, and made the buying experience smooth, low-pressure and fast. Thanks Charlie! And thanks to Jamie Peters in financing for making that part easy too! I recommend this dealer - make sure you ask for Charlie!

I dreaded coming into the dealership but Charlie Pham totally got rid of that! He went straight to the point which I truly appreciate and made the whole process seamless. There was zero pressure and made sure I completely understand every single thing that I signed. South Bay Mazda is definitely the dealership to go to!

I had an amazing experience getting my car with one of the sales team members,Edgar Salazar. It was my first time leading a car and he helped me pick out the best fit and walked me through the process with patience and professionalism! Will be going back for many more cars to come

It was nice and easy buying a Mazda CX-5 at South Bay Mazda in Torrance. Edgar made experience smooth and no long waiting. I’m in love with my car and it’s super fun to drive. There was little haggling on the price of the car, but it’s still was good deal compared to the market value.

Overall this experience, as always with Stephen Morici, was top tier. I went in for a maintenance check up and was very pleased with the service, time and recommended fixes. I have been to other dealers in the past, but none of them took the time to go over, in detail, whats covered by my plan. Who changes spark plugs on a new car with 15,000 miles? Star Mazda 👎. South Bay Mazda 👍. Thank you to Stephen and the service team at South Bay for all of your hard work and dedication. It really shows in your customer service.

The team at South Bay Mazda are welcome change to the usual hard-sell stressful experience of buying a car, used or new. Charlie, Cruz and everyone with whom I interacted in the purchase of my almost-new car was professional, respectful and honest. I came away from the dealership happy to have stumbled upon them. I cannot recommend them highly enough!

Edgar was amazing so helpful and knowledgeable. He made the process beyond easy and was able to give me pointers on my upgrade.

I purchased my first car yesterday! Miguel Fajardo answered all my questions and made the process very smooth and quick. I highly recommend this Mazda!

Very efficient purchasing and great experience in the South Bay Mazda. They respect clients time and needs. Thanks to Chris Jones and Masa for helping me purchase my ideal model!

My experience at South Bay Mazda was excellent. The service by Kathy Nguyen was excellent too. Polite and timely manner.

The sale agent Charlie Pham as well as Gordon, the sale manager provided fast, efficient service. Made a deal in about half an hour! I am happy with the purchase.

Charlie Pham and Ayala Cruz made a fantastic deal on my new Mazda CX30! Since Im a new Mazda Owner, they helped me with my budget and explained all the features on it - Francesca F

Charlie was extremely helpful and professional. He explained all of the various financial options available and helped us get a great deal on our car. Highly recommend.

South Bay Mazda and our salesperson Goodwin Ibe really went above and beyond to help my wife and I get the cars we needed and most importantly WANTED! They were never pushy and never tried to up-sell us on trims, models or packages. He listened to what we were looking for and worked diligently with us all day to make it happen. Roland Ocampo in finance also made our lives very easy when it came to finalizing the the whole deal. All around amazing experience and we will be coming back in the future.

Edgar Salazar was great. Friendly, helpful and never pushy. We got the car we wanted and he helped make the process easy,

No help at all try to buy my lease car and they sold sold me a new one start giving the run around no one will try to help me I won’t be buying from this dealer but I am done with with Mazda cars too. So you know Toyota is financial the cars good look getting good APR. and be prepare ones you go inside office to sign papers your car payment that you will go up they will sell more staff than other deals don’t!!!!!

Stephen and the team at southbay mazda gave excellent customer service and its always a pleasure going in for service

I went to look at some cars and met Paul Browning. Hes a very knowledgeable individual and was able to help me find a very good deal on a car for my wife. Thank you Paul for the great customer service and making the purchase so easy, I did not think we could afford a new car.

Always good experience without complain from MAZDA for me. From Jeff, Melissa to Mark, Jim, Steve, Jay, Kathy, Edgar Tracy at Operations and Service to Junior and the entire Mazda crew. Please keep up the good work.

Best experience that Ive ever had at a car dealership since Ive been of age to purchase a car (35+ years). Miguel Mendoza, the salesperson at South Bat Mazda who assisted me in the process of buying my new CX-30, was completely professional, informative, and kept the lines of communication open in a manner that had me completely at ease. I was willing to wait until my CX-30 Select became available instead of looking elsewhere.

Miguel Fajardo, no fuss, efficient, smooth experience. Relaxed atmosphere, will highly recommend.

South Bay Mazda quickly helped me find the right vehicle for my daughter. The Mazda CX-5 has excellent safety and reliability ratings, which is important for my peace of mind because my daughter is a teenage driver. My salesperson was so helpful. He walked us through the process quickly and I felt that he cared about helping me choose the right vehicle.

I recently bought a new Mazda CX 30. Ibe Godwin took great care of me. He was courteous, knowledgeable, and straight forward. I hadn’t bought a new car in sometime and I thank him for being so understanding and patient while I made my decisions. I’m excited to be part of the Mazda Family.

Awesome experience with Paul Browning. Got everything I wanted and the deal was as smooth as possible!

I cannot thank Chris Jones, Ibe Godwin and Jamie Peters enough for such a positive car leasing experience! Chris and Ibe worked in tandem to make it incredibly smooth for me to test drive and explore Mazdas vehicle options, ultimately helping me lease the Mazda CX-30.As a previous Mazda owner, Chris and Ibe reached out proactively knowing my lease was up soon and that inventory was low. Thank you both!Going through finance can be an exhausting last step, but not with Jamie! She is simply wonderful and made the process seamless.Thank you Chris, Ibe and Jamie for an incredible customer experience! See you again for my next lease in three years. :)

Getting a new lease with South Bay Mazda was the best experience Ive had as a car owner for 40 years. Miguel, the salesman did not pressure us, let us look at all the models available, listened to the terms we wanted and even offered to take our Chevy Equinox included in our down, even though we still had two months left on the lease. The finance person did not try to sell us on any options, rather just explained them and we decided to get the gap coverage . We were in and out in no time, not like the usual two or three hours at other dealers.

Stephen Morici is the person to go to when getting your car serviced. Excellent costumer service easy to talk to and honest.

A different auto shop messed up my car and installed cracked spark plugs. South Bay Mazda service center quickly diagnosed the problem, and called me suggesting I go back to the previous service center to have them fix it for free (and Kathy told me they wouldn’t even charge me for the diagnosis!) Ultimately I had them just replace the spark plugs because I wanted it done right, but I really appreciated the offer and now my car works like a charm again! Also the free car wash is great!

We had the best car buying experience ever. This place is unlike many car dealerships I have been to, they don’t pressure you, or try to sell you something you don’t want.If you get the chance, try to work with Tommy. He is amazing! very knowledgeable and you instantly get the feeling you can trust him. We really enjoyed the atmosphere and left with a sweet deal, and a top trim CX5. Also kudos to Bob and Charlie who made the process a breeze.

Great customer service. Assisted by Kathy. Shes Great! Thank SB Mazda!

Kathy Nguyen helped me on the the battery replacement by warranty with no problem. Highly recommend this dealer to get service and also Kathy for the assistant. Thanks Kathy for taking care of my mazda3!

I had Great experience getting my maintenance done yesterday on my Mazda CX-5. Kathy Nguyen in Service was very helpful & Professional. She’s very personable & cares about getting the right service done on My CX-5.I liked that the Tech text & Kathy emailed Me a video & list to show what’s going on with My CX-5. I know now what services I needed & why.

My experience at South Bay Mazda has always been great! I came to them first in 2014 and now again for my new car. The sales staff Paul and Miguel were both helpful and had what I was looking for. They have great selections of inventory. The financial department was great at reviewing all the documents and explaining them to me. Id send all my friends looking for a Mazda here. Ive loved all my Mazdas (Miata, 3 and now CX-5)

Kevin Yun made the experience very quick and easy.

I am writing this five start review SOLEY to evaluate Southbay Mazdas service department, particularly Stephen Morici. Steve has always bent over backwards to accommodate me and Southbay Mazda is incredibly lucky to have him. Their sales and finance people are, however, highly unethical and I will never buy a Mazda again.

Godwin was a great help with this purchase. He was patient with us and couldnt have been more welcoming and understanding. Thank you for all your help!

This dealership was amazing from start to finish. Everyone was great and very knowledgeable. Paperwork done quick and the interest rate in their financing can not be beat. I got a great package deal in the maintenance for the next 8 years! Who does that...MAZDA

My new favorite place to shop ! Thank you to Josh and the entire team at SouthBay Mazda !! We had a few details to smooth out from our end and they were so patient and flexible! We will be back for more! Highly recommend!

I had a great experience at South Bay Mazda this weekend! Have been leasing Mazdas for 6 years from Galpin Mazda. Decided to purchase this time and went to Galpin first, but was very unimpressed by their tent showroom and by the salesperson who greeted us. We actually decided to leave and take a chance driving from Van Nuys down to Torrance to try South Bay Mazda. Edgar, Daniel & Ty were wonderful to work with. Very knowledgeable, professional, attentive and personable. The time flew by pleasantly, and before you know it, I was driving away in my new CX-5 Carbon Edition! I love my new Mazda and am really pleased with the follow-up emails and texts Ive received. Well done, South Bay Mazda!

South Bay Mazda Service Center is set up well, user friendly and clean! The staff are all very friendly, helpful and knowledgeable. They kept me informed every step of the way and they never try to upsell me stuff I dont need. They are great!

Arthur was perfect - after all, he got me my dream car within two days. I was working with another dealership and after 6 weeks, they couldnt get it. Everything about South Bay Mazda was efficient and helpful. I couldnt recommend it more highly.

Edgar was great in going out of his way to help me service the car! He worked hard to get me in early and a loaner car as well as to get the mechanic to look at the car early. It was under warranty so no charge and he even got the car washed! Edgar is totally awesome!

Had my first service visit with South Bay Mazda last week. I want to give a shout-out to my service advisor Edgar Cruz.He took the time to explain all what entails on my first oil change and tire rotation. In addition, what to expect on my next service visit.Thanks Edgar.

Tldr: Staff are nice, but they pushed me to get a warranty and now wont tell me if a battery that corroded in less than 100 miles is covered.Update: A manager reached out to me to talk to me about the problem and even offered me store credit for the battery, even though it turns out it wasnt covered on the warranty. The place is full of really kind people that still care even after you buy the car, it can just be tough to figure things out on the phone apparently.The buying process was as painless as can be. The staff were friendly and informative.However the certified inspection stated that my battery was completely fine. Ive driven the car less than 100 miles and the battery is corroded to the point the car wont start. I cant get a straight answer on if this is covered by any warranty I may have purchased. Instead they have only mentioned the factory warranty instead of looking for the warranty from my purchase. Ironic considering how hard they pushed me to get a warranty more advanced than the one I got.

Stephen is always so kind, polite, patient, and exemplifies what it means to have amazing customer service. He shows genuine concern for his customers and ensures every concern is addressed and worked out! Thank you Stephen for your excellent customer service!!

South Bay Mazda always does a fine job taking care of all my needs. Always professional. Always polite. Always keeps me informed. The guess lounge is distanced properly, always clean, with snacks/beverages and great wifi.

Best car buying experience Ive ever had! Thank you Chris!

I love my experience in South Bay Mazda. Very professional and attentive staff. Nice place, delicious coffee. I am happy with my purchase. Recommended!

Great buying experience. Joshua and Joseph were easy to work with and went the extra mile. Purchased the Mazda 6 touring and everything was explained thoroughly and the car was detailed and beautiful.Thank you South Bay Mazda!

Quick and easy was done in 15 mins

Great experience. Stephen was very helpful throughout the process. They send you videos now of what they recommend needs maintenance/ cleaning. Mazda had a new makeover which is also pretty cool.

Everyone is so Professional and welcoming. I love that they answered all my questions and helped me get everything I wanted. I never felt pressured into getting anything. I took home an amazing CX-9 carbon addition and I couldn’t be happier. Look for Joshua he’s great. 👍🏻

Daniel Lim was my sales manager, and he was wonderful and responsive! I bought this car online (from Albuquerque!), and he was patient with all my questions and requests for photos to make sure there was no damage. He helped me do all the paperwork remotely and get it shipped to Albuquerque so I didnt have to pay CA tax.Even better, when I texted him with questions AFTER I had already bought the car, he was just as helpful and quick to reply! THAT is great service! Thank you, Daniel!

My experience at South Bay Mazda has been excellent from the purchase of my Miata to working with the Sales Staff, especially Charlie and Tommy along with the finance department and of course with Melissa of the Service Department recently to solve some issues I had regarding the car. NO PROBLEM!!!!!!! Even the receptionist is so friendly. A supreme pleasure to be associated with a classy company. Thank you from the bottom of my heart

Went in for car service and a repair and Steven and Jay were really friendly and professional, showed me everything that was wrong, clearly explained the issues and made me feel relieved after the job was quickly done. I would definitely come back for service and repairs in the future

First time buyer and the experience was great. I was a nervous wreck uncertain on what to get. I had my eye on the Mazda Cx5 since their safety ratings are what you are looking for if you have a little one. And lets not get into the looks (Beautiful), Paul over at South Bay Mazda was amazing he was certain in his knowledge, made me feel comfortable not pressured at all. He even told me to go look around since I had been looking at other cars pointed me on where I could go so I can be sure my mazda was the one I wanted. Making me feel so at ease and he worked great with me and made me and my daughter feel so much better when we decided to take our Cx-5 home. They are all so nice I am definitely Thankful to everyone and of course once again THANK YOU PAUL!!!

I made an appointment for servicing of my CX-5. The staff are professional and the entire process was efficient, from checking in to picking up my car. Theres socially-distanced seating in the large waiting area if you choose to wait there. I was also sent a video/visual report of the multi-point inspection performed on my car.

Great sales and service! I am on my second vehicle either purchased or leased from South Bay Mazda. Both vehicles have been serviced consistently at South Bay Mazda. I have never had a less than stellar experience at South Bay Mazda and hope to be a customer for years to come. In particular, Jay Mendoza, my service tech this week was thoughtful, helpful and professional. I love the new video review of services performed and status of items like tire tread and brake pad life. Thank you Jay!

Customer service is always top notch when I bring my car in for service. I just had the car in for 15,000 mile service a couple of weeks ago and I was having issues with tire pressure. I brought it back and they were able to identify the problem and they fixed it free of charge which I really appreciate.

I recently renewed my lease with Mazda .thank you to Everyone at south bay Mazda for helping me leasing my new 2021 CX 5 grand touring . Zach you were very helpful and very professional. Joseph prom thanks for your hard work and giving me the best price possible. If you are looking into getting a Mazda look for Zach . He will help you find what you are looking for and he has a very positive attitude . Once again thank you South Bay Mazda!

I have never gone through such an efficient and stress free car purchase. South Bay Mazda exceeded my expectations! Well worth the drive from Corona CA. Miguel Mendoza our sales person was so helpful and professional. Bob Barham Jr was a delight in finance . We love our new 2021 CX-5!!!!

I dealt with Stephen Morici scheduling and evaluating my needed services for my 2020 Mazda CX-5 Touring. He is always extremely helpful and and knowledgeable. He provides the highest level of service and my car work is alway done to my satisfaction.

Had a great experience at South Bay Mazda thanks to Joshua in sales and Bob in finance. I was in contact with 4 other dealers in the area and I was able to get the best deal for a lease here. I even told another dealer the quote that I received from South Bay, and they told me that pricing was not possible and it was a trick just to get me in. Well, Im glad I came in because I left with the car I wanted at that price I wanted. Thanks again to the team at South Bay Mazda.

Leo CamachoGood customer service recommend this place to come back and buy yourself a vehicle I needed help with gas cap and he was willing to help me thank you so much for your service

I found just what I was looking for at a price that fit my budget (thanks in large part to the Costco Auto program which referred me to South Bay Mazda). Working with Tommy, Charlie and Jamie was an absolute joy. Im absolutely thrilled with my Certified Pre-Owned 2018 CX3 purchase.

Josh was the best he was able to get me in a 2021 Mazda he was friendly he knew what he was talking about and overall he had the best customer service and I was greatly satisfied. I would recommend Southbay Mazda to my family

Absolutely the best car buying experience I’ve ever had! I’ve been looking for my new car for some time and ended coming to this dealership to check out a CX30. Daniel and Ibe made every effort possible to accommodate my (sometimes peculiar) taste in cars. They have been extremely patient, informative, and respectful the whole time, and worked magic to get me the perfect car! I just signed papers on my brand new sparkly red CX30. I’m A very happy customer and a new member of the Mazda family!! The experience and the car are both exquisite!!

Great customer service!! Absolutely love my 2019 Mazda CX5. Best purchase. Very very happy with it!

Details of the service provided was excellent!

Great service! Personable and on time!

I continue to get great service here on my CX5. My service rep, Jay is also very helpful. He will go above and beyond to make sure your visit here is a good one.

Very friendly, no nonsense staff both in sales and service dept. They are there to make a deal and sell cars, not jerk you around. Very fair and easy to deal with. Nice, clean, modern brand new facility as well, literally just remodeled a few months ago. My only slight downgrades are that something like oil changes are pretty slow, although comparable to other dealers I suppose. Also when I first purchased my car somehow the finance/title dept mixed up my home address and work address so all my loan invoices, DMV and plates etc kept getting sent to my work which was kinda a PITA to get sorted out. Cabe Toyota was the only 5 star experience I’ve ever had with a dealer, with just a little more attention to detail SB Mazda could be as well. If you want a Mazda tho it’s a great choice to work with.

Working with Joshua Labrada could not be easier. Not the greatest time to be buying a car under pandemic conditions, but Joshua was extremely helpful and communicative. We were able to iron out the deal by phone and email. I went to test drive the car and sign the paperwork the following day or so later. I really appreciated the warm welcome and quality service I received from him.

Thank you, Miguel! We had a great, easy experience leasing our new CX-5 and best of all we got a great deal.

Mark Aguilera and Kathy Nguyen were absolutely amazing, took great care and communication was excellent. Service was efficient and quick cant say enough woukd definitely recommend 👍

I had an amazing experience! In about two hours I drove off from dealership with beautiful M3, deep blue crystal mica color, preferred package. I still cant believe I got such a great deal. Cruz, Jamie and Way have been so helpful. Everything went smooth and fast. There is some construction going, which is actually good, because this team deserves a better and bigger space. Thank you guys, this is the best car Ive had so far!

Ibe at Southbay Mazda was a pleasure to deal with. He communicated well and I really enjoyed speaking with him. I left Mazda with a new car and very happy with my purchase! I would definitely recommend Ibe and Bob (the finance guy) at Mazda!!

First time servicing my vehicle here. 40K mileage serviceService agent was very helpful. He explained the additional parts needing replacement carefully without forcing me into a decision.I serviced my vehicle during COVID times. Precautions were in place and people wore masks.Although the main building was under construction at the time, the temporary waiting facilities were comfortable.Very satisfied, Ill come back for my next oil change.

Called to get an estimate, the service advisor said that he was going to call me back with the estimate. I never got the call back. I tried calling again but kept getting put on hold several times until I gave up.

Great job. I appreciate their taken me step by step to show me via video what they are doing to STORMY my baby.

Received excellent service from Jay and management. Came in for a broken windshield washer kject, car was serviced within a quick turn around time.

Joseph Prom and Paul Browning were great. They were able to work with me on price and get me the car I wanted. Family friends have worked with Paul in the past and I would recommended this dealership to all.

Went in for my first oil change today under the service contract. Spoke with Jay from the service department. The whole experience was great. Employees all very nice. My car was taken in for an oil change. There is an area you can wait in, but the service took about 1 1/2 hours. I was told this upfront. My husband and I went for a nice lunch while waiting. Received a call the minute this was done and I pick up my newly washed car in short order. Thank you Jay and thank you So Bay Mazda. I am very happy with my CX5. I get compliments on the car and the color all the time. Your service was appreciated!

I’ve been a customer at South Bay Mazda for 6 years. I have leased two cars and just bought my car at the end of my second lease. Everyone from the sales team to the service team are amazing. Thank you for your outstanding customer service!

The people at South Bay Mazda are awesome. Miguel, Bob and the rest of the crew made the buying experience as painless as possible. A sincere thanks

Excellent service and wonderful adjustments to their operation. I watched the technician handle the car in front of me, he had gloves and mask on and disinfected the door and steering wheel. They then put paper down to limit contact with the car. Instead of having me wait in a waiting room the service manager had his driver take me home and they called me when my car was ready. When I returned everything was done and ready, there was no long lengthy checkout process. Wonderful service!

Was really impressed with the sales service and especially with the vehicles! Even though the place is undergoing renovation, staff was right there to meet us and right on time and ready for our appointment.I set up the appointment online and made some changes based on additional research. They had no trouble making adjustments and the car I wanted to test drive was available, instead of being suddenly not available.When it came to making the purchase, they made a good deal with very little hassle. The rest of the process - financing, paperwork - was a breeze. I LOVE my CX-5 and would highly recommend to any of my friends looking for a new car to give South Bay Mazda a look. It was actually a pleasant car shopping experience, which is saying something.

Very helpful, friendly sales associate/sales team