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South Bay Hearing
3734 Sepulveda Blvd, Torrance, CA 90505, United States
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South Bay Hearing
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Na
Review №1

First time I visited South Bay Hearing was 10 years ago, my first hearing aid. Went once in 3 months for batteries and any adjustment.I used infrequently so it lasted long time. Last year I got a new one with chargeable batteriesetc. after checking my hearing, recommended some. I chose one and very patiently adjusted for my ears. Also connected to my phone and iPad. It worked like blue tooth !! I go for free cleanup every 2 months and checkup or if any questions when needed. They are very polite and prompt and I am very happy.

Ed
Review №2

Ive been a long time patient of South Bay Hearing for some time but today was the first time I saw Dr. Matt Young for my annual check-up. He was extremely thorough with the testing and explained the test results and options patiently and in great detail. He was especially aware to enunciate and speak a little louder when I didnt have my hearing aids in. I was very happy with every aspect of the visit, he is an asset to the office.

RU
Review №3

Effective, efficient, expeditious and rewarding. I believe your company has endeavored to provideprofessional, yet friendly service for clients and Ian is the master of meeting that objective!Thanks for making it possible for me to receive this exceptional treatment. Sincerely, Harv Daniels

St
Review №4

This was my first visit with South Bay Hearing. Matt Young was my doctor. Matt was friendly, engaging and very carefully explained all we did and discovered. I felt well examined and take care of. I am still borderline - so I did not yet get hearing aids and that aspect was explained to, how to compensate until the day I really do need them.They will be my hearing support of 1st choice.

Fa
Review №5

Ill give you a five for todays service. You seem to be a group of Fine Young caring people. Looking forward to working more with you in the future.

Li
Review №6

I loved how friendly, kind, and helpful the front desk staff was. I thought that the doctor performed the most thorough ear exam that I have ever had. The doctor was patient, calm, helpful, knowledgeable, and informative. Many doctors can get annoyed with all of my questions, though he was happy to answer my questions about my hearing loss and the anatomy and physiology of the ear. It is a bit of a drive for me to get to their office, but I doubt that I would ever go anywhere else for my hearing issues. They treated me with complete respect realizing that every patient is an individual and unique with different needs and sensitivities.

Ma
Review №7

At South Bay Hearing Center I had a complete and thorough hearing exam and evaluation. My hearing aids were adjusted to compensate for the change in my hearing. Dr. Matt listened to my needs and showed sincerity. I would definitely recommend this to my friends.M August

Am
Review №8

Upon entering the office, the front staff was friendly and kind. I arrived early and was seen right at my scheduled time. Dr. Matt listened and was attentive to my concerns. He explained information thoroughly and answered all of my questions. I went in for a hearing test and left with peace of mind. I appreciate the professionalism and care from this office.

El
Review №9

As a Critical RN for 34 years and having worked with the best of the best in medicine, it would be safe to say that the bar is set pretty high and I am a stickler for details, patient safety and infection prevention.Sometimes in patient care, we encounter great practitioners who are well- educated and clinically competent, but sometimes they fall short on their bedside manners.At South Bay Hearing and Balance Center, I am so happy and grateful to report that all these qualities reside in one place. From the receptionist, I spoke with Amanda, to our audiologist, Jacob, our first appointment left nothing to be desired.Thank you to the great team at this Center, it is obvious that there is strong leadership and that the entire team imbibe your Mission Statement.Sincerely,Elaine Campos, RN, BSN

Ph
Review №10

My audiologist made a needed adjustment to my hearing aids that is working ok so far. I was assured that I could return any time, if needed.Thank you, Anna

La
Review №11

I highly recommend South Bay Hearing to anyone experiencing hearing loss. Ian, my audiologist, is extremely professional and patient...its obvious he takes great pride in his profession and work. Thank you!

JO
Review №12

Very very quiet 🤫 place and the 2 young ladies 🚺 who help me and my mother was very helpful 👍👍👍

De
Review №13

I met with Ray Luevanos, an Audio Tech, who was very helpful and not only answered my questions but helped with my phone app.

Ma
Review №14

Great staff and office. Work diligently to insure proper diagnosis and explain exactly what is going on with your hearing and options available.

Ed
Review №15

I expected the full on sales pitch. Instead I got an honest, straight forward evaluation. Staff, Doctor and facility were all five stars ...

EV
Review №16

This place was wonderful in every way, from explaining the auditory mechanism and all testing to the patient, in a very thorough manner. Will definitely be back when needed, highly recommend!

Al
Review №17

Surprisingly it was great to use this facility for audio test. It just took 30 min for everything. Professional environment.

Lu
Review №18

After a disappointing relationship with a different audiology office I decided to try South Bay Hearing as I noticed some very good 5 star reviews. I was not disappointed, the people there were very professional, polite and thorough. They did a hearing evaluation and recommended a set of hearing aids for my type of hearing loss. As of this writing, Ive only had the hearing aids for a few weeks but am happy with them.

Sc
Review №19

We had an outstanding visit with the Audiologist, Dr. Young. My mother had been suffering from a blocked ear canal and was basically deaf. The Doctor removed the blockage and restored her hearing during our visit. Cant say enough about the patience and care provided by Dr. Young, he is wonderful. Thank you so much for the excellent care we received. I highly recommend South Bay Hearing.

Lo
Review №20

I am very fortunate to have met Jacob Iveland and to have had his guidance through my hearing improvement journey. It was my son who originally nudged me to start this process, however, it was Jacob who immediately made me feel comfortable enough to proceed with getting hearing aids. It is a decision I am very happy with. Jacob is a very patient, kind and understanding person and I look forward to his continued assistance over the coming years. I highly recommend Jacob Iveland!!!

Z
Review №21

I could not recommend Jacob as an audiologist more highly. He was kind, efficient, patient, and friendly when he took my numerous hearing tests, but the most amazing part was the time he spent with me (over an hour by phone and numerous emails) explaining the results so thoroughly and offering recommendations. He is clearly someone who both knows and loves his job really well and is in it for all the right reasons - he cares. You could not get better treatment anywhere. If youre looking for the best hearing center in the LA area, you have found it!

na
Review №22

Dr Young was very thorough in his evaluation and came across as highly professional and highly ethical.He is probably the best audiologist we have come across.The staff at South Bay Hearing was very caring and friendly

Ni
Review №23

Great experience at South Bay Hearing. Nice office. Great service!

Ga
Review №24

Im new to the area and in need of hearing aids as ive been postponing this for years. Finally, went to South Bay Hearing and i am beyond impressed by the service all the way from making appointment to attending the actual appointment. Dr. Matt spent almost 2 hours on testing and explaining everything in detail. They are knowledgeable with my insurance and are making sure everything will be billed correctly. The office is clean and everyone is friendly. I left the office feeling confident about my future hearing aids. Definitely recommend this office.

Ha
Review №25

Totally happy with my experience there today for my 1st visit. Staff were so nice and friendly, the Doctor Chis Johnson who saw me was so patient and understanding and gave me the confidence i needed to hear today, thank You Guy All, keep up the good works youre doing.Best Regards;Hamid

Jo
Review №26

I was there for Dmv business it was very quick not too maby people for the time of day I went

eb
Review №27

I was VERY happy with my entire experience at Mercedes-Benz of Long Beach, starting with Sales Manager Joel Turett, with whom I started to deal in the fall of 2020 when I looked to order a new A 220. A few dealers contacted me then, but the sale went to Joel. He was always prompt, courteous, and straight forward. It was a pleasure dealing with him - due to Covid, all by phone and e-mail. He helped me ordering the car with special options to my liking. When my special ordered car came in recently, he delegated the hand over to his assistant, Kristine Valencia, and she was just as nice and efficient as Joel. Last, but not least, Kristine turned me over to Jose Quintana who gave me the technical introduction to my new car. He too was as nice and great as the others. So overall, I applaud these good people who made getting my new care such a pleasure and GREAT experience. I can only highly recommend them.

Al
Review №28

I needed to do a hearing test and this place got it done for me. Overall I had a positive experience would recommend this place to anyone who needs to get their ears checked or needs to do a hearing test. Thank you!

za
Review №29

Thorough professional and super friendly place! I had my first appointment 10 days ago Matt spend about 35-40 minutes in free examination. After that he had a detailed conversation with me about my exam and made recommendations for the hearing aid. Today after 10 days I went to pickup my customized hearing aid and I can not be more happy and satisfied as I left the facility.😊

Jo
Review №30

Never have difficulty getting an appointment. Any issues I had were corrected during the visit.

An
Review №31

Great experience! Very informative visit. The front desk staff was also very nice and helpful. I have recommended South Bay Hearing to a few friends.

Ma
Review №32

Every aspect of my 86 year old Moms experienceWas a true 5. Chris was outstanding in makingMy Mom feel comfortable about the WHOLEEXPERIENCE.

Sc
Review №33

I dont normally write reviews, but after my experience with Dr. Jacob Iveland at South Bay Hearing, I wanted you all to know that if you are thinking about having a hearing test (and possibly getting hearing aids), this is definitely the place to go. I am a 72 year old male and have been having hearing issues for a couple of years (my wife may tell you it has been longer) Dr. Iveland immediately put me at ease and conducted the hearing test. He then went over the results and helped me understand why I was a good candidate for hearing aids. I am so thankful and blessed that Dr. Iveland took the time to explain my hearing loss and how the hearing aids will help me hear conversations, music and my TV without having to turn it up so loud it annoys others. He is a true professional and I highly recommend him to all you other folks that are having hearing issues.

Ch
Review №34

It was my first visit and I had a free consultation. Dr. Matt Young made me feel very comfortable. He was very kind and respectful. I really liked that he took his time to explain everything to me. I can tell he cares and understands what a patient is experiencing. I am definitely coming back.

St
Review №35

Had an appointment for new hearing aids. Dr . Iveland took his time explaining the results from the hearing tests and my options for new hearing aides . Extremely comfortable experience with no pressure to purchase anything. Would recommend South Bay Hearing and Dr . Iveland to anybody.

El
Review №36

Amazing experience. Life changing for my 85 year old mother and our family. Chris is awesome.

MJ
Review №37

Easy to find and park. SB Hearing was friendly and professional all the way! Audiologist Ian was knowledgable and patient answering even my engineers questions about ears, my hearing and test results, and the devices and options. The demo was clearly helpful to hear the improvement and a week later with the device I ordered, he did the final assembly with the ear fittings and set the electronics characteristics to my hearing profile. Though COVID isolation has made it hard to assess the full benefit (like in noisy restaurants or with loud music), simple conversation and TV dialogue was noticeably more clear. Yaay!

Di
Review №38

I have come to their office in Torrance quite a few times for custom earplugs. They were so knowledgeable and very helpful with getting the right plugs for me. This last time I was here, I came in for a hearing test and I am very pleased with Matts expertise. Not only are the doctors excellent, but the front office is very friendly and accomodating. Thank you so much for everything.

Te
Review №39

Great service friendly service recommended for anyone with hearing problems

Va
Review №40

Best hearing exam my 82 year old mom said shes ever had. Matt Young was so patient and kind and explained all of the hearing aid options very clearly. We had a really a great experience and highly recommend South Bay Hearing.

Je
Review №41

Very professional doctor. Very thorough exam.

Ja
Review №42

Long time user and supporter of South Bay Hearing and Balance. All the staff are remarkable - well-trained and cordial. Dr. Ian saw me today and provided wise counsel..

Ro
Review №43

I have been a cochlear implant recipient for four years. While my hearing greatly improved with the implant, the programs and maps must be adjusted on a regular basis. For me this meant taking about 3 - 4 hours to go to the clinic in downtown L.A. and pay a fortune for parking. Several months ago I learned that a South Bay Hearing audiologist specialized in cochlear implants. In my hearing aid years before I received the implant I always had great service at South Bay Hearing but when my hearing worsened suddenly I was referred to the facility downtown. So I made an appointment and met Dr. Iveland and am receiving excellent care within minutes of home. And Dr. Iveland was able to provide additional programs to improve my hearing in special situation. I am thrilled to receive care once again at South Bay Hearing and recommend it for anyone experiencing hearing challenges.

Ga
Review №44

Went the extra mile to help me understand the billing. Professional and nice people. Went again on 10 -8 20 and had my new hearing aids fitted and adjusted by Dr. Matt Young. He is very professional and the front office too. Maggie and the others. I can hear better and my life has improved again. I recommend these people for anyone experiencing hearing loss. 5 stars!!😎

M
Review №45

Chris is very professional, caring and knows his business

Da
Review №46

I went to South Bay Hearing to have a hearing test and to inquire about some relatively serious tinnitus that developed over the last couple of years.I was blown away by the level of professionalism and personal attention I received throughout the entire visit. The front office staff were amazing, friendly and accommodating and my audiologist was incredibly cool and extraordinarily professional.I received a thorough examination and several hearing tests using various state of the art equipment systems, but more importantly, the time the doctor spent with me after the testing was complete, describing my levels of hearing loss was really amazing. I never felt rushed, or brushed off as if this was a cattle call medical office which I am sure we all have experienced at some point in our live. Instead, every question I had was answered, every concern I had was addressed and I was give several options to consider for potential relief from the annoying tinnitus I have.I HIGHLY recommend South Bay Hearing and am actually looking forward to my follow up visit.Great place, great people and really a good overall experience.THANK YOU South Bay Hearing !!!

He
Review №47

Staff was friendly and efficient. The audiology professional, Dr.Jake, was very personable, informative, respectful, knowledgeable, and easy to relate to. He answered all of my questions and explained the results in a manner that was easy to understand. He explained what might happen next, depending on the MD who referred me. Very efficient and satisfying experience.

an
Review №48

A very good experience. Jacob checked out my aid and then spoke with me about my problem.At that time he discovered the problem and fixed it.Jacob also arranged for me to have a captioned phone installed in myhome.I think Jacob is an excellent audiologist

fa
Review №49

I had amazing experience with them and I highly recommend this center. They were extremely helpful, and, knowledgeable.

Ge
Review №50

I was very happy with my appointment with Dr. Young this afternoon. Dr. Young sure knows what he is doing, he made an enormous improvement with my hearing aids, I can hear very well now, he truly is awesome! Thank you very much, I deeply appreciate your kindness. Dr. Young. God bless you.Anastasia Wittenberg

Pa
Review №51

I have been a South Bay Hearing patient for 9 years (I visit about 4-5 times a year), they earn a 5 star rating from me every year.

De
Review №52

Chris is a terrific audio doc who provides a great test experience.

Ro
Review №53

All was very good, thank you!!!

Ba
Review №54

All my questions were very professionally been answered, and l was very delighted visiting this high-civilized place.

Sc
Review №55

Went in for tinnitus check, doctors and staff very knowledgeable and friendly.

Yv
Review №56

I thank you Ian so much for being helpful, gentle and patient with my 9l year old mother. You answer all of her questions, and she never feels pressured to make a hurried decision. We both look forward to doing business with South Bay Hearing and to letting other people know how wonderful you all are.

La
Review №57

Dr. Ian was very informative and professional. I would highly recommend them to others

Ja
Review №58

Wonderful experience from beginning to end. The receptionist was kind, attentive, and helpful. Chris is an amazing audiologist and explained everything with great detail and answered all my questions. Truly was a good experience.

Do
Review №59

This was a doctors visit for my client.

Sa
Review №60

My appointment went well. I was treated very nicely.

Ch
Review №61

My wife and I have been patients here for years. SBH is always both very professional and personal. They are concerned and proactive without being intrusive. Dr Young is the best: knowledgeable, personable, and helpful and fun.

sh
Review №62

I have had nothing short of a great experience here. From the minute I called in to see if they worked with my Insurance, to getting a hearing test done to getting fitted with my hearing aid. The staff is great, helpful and sweet.! I’m so glad I chose this place.!

Da
Review №63

Professionalism,integrity and just plain caring is a hallmark of the staff at South Bay Hearing.For all your hearing needs,whether its a cleaning, repair or purchase of new hearing aids South Bay Hearing is the place to go.

Na
Review №64

It is always a pleasure to interact with Dr Jacob Iveland. He is an expert audiologist, thoroughly familiar with the various hearing aid devices. He is patient, respectful, and very accommodating. After testing his patients’ hearing, he adjusts the instruments to their highest efficiency.I have been a patient of South Bay Hearing for 12 years, and found all employees helpful and respectful. I just received my 4th set of instruments last week, and look forward to an uninterrupted relationship with South Bay Hearing and Dr. Iveland.Nabil

Ca
Review №65

South Bay Hearing was great. My audiologist is great. Dr. Iveland is pretty good about explaining all of my options. The staff is polite and professional and the office was quiet, well-lit, and clean.

JE
Review №66

What a great experience. Very nice people, thank you for helping my Mother in law with her hearing aides.

Ri
Review №67

I was very impressed with Matt and the procedures your firm goes through to provide hearing aids

de
Review №68

The staff was very friendly. Dr. Jacob was awesome, he did a full evaluation of my Mother, very professional.

Ma
Review №69

The services at this company are outstanding. I am still in the process of upgrading my hearing aids. Unfortunately, the type I thought I would like is not something I cannot live with and they are trying very hard to make an exchange for something better suited for me. They live by their word and have your interests at heart.

Gr
Review №70

I always have a great experience at South Bay Hearing. Have been a customer for several years and highly recommend!

RJ
Review №71

Dr. Ian is awesome! He answered all my questions clearly and made sure everything was in order. I was able to do a hearing test and HA fitting all in my 1st appointment.

MA
Review №72

Doctor Johnson was fabulous as was the rest of the staff. Knowledgeable and caring. Highly recommended !

Mi
Review №73

South Bay Hearing was very professional. they took the time to explain how to use the hearing aid. I was very pleased and have referred others to use all services they offer.

No
Review №74

I was very pleased with my visit.

Wi
Review №75

Chris Johnson was great! Friendly staff, little to no wait time once arriving for appointments. Very detailed explanations during hearing test and great instructions when taking delivery of hearing aids! I can hear things/sounds that I havent for awhile!

Pe
Review №76

Great place to go to. The people are very nice and the audiologist was very attentive and helpful and just help me over and over again to make sure I just picked up my new hearing aids and well see him in two weeks for any adjustments.

Ju
Review №77

We have always had a pleasant experience when we visit South Bay Hearing. Very grateful to have compassionate people caring for us.

Ed
Review №78

Friendly staff informed professionals a truly unique organization.Awesome thank you All.Eddie

Cl
Review №79

I have been going to South Bay Hearing for about 9 years. I have purchased 2 expensive sets of hearing aids during this time and have not been happy with the clarity I receive from these hearing aids. I have previously worked with 3 of their Audiologists and still was not happy with hearing clarity. I gave it one more try by seeing Dr. Jacob Iveland to increase clarity & purchase a TV Streamer 2 I heard about. Dr Jake, helped with the clarity problem somewhat, but the best thing was the TV Streamer 2. Now my hearing aids are connected directly to my TV and I control the audio volume through my hearing aids while my wife controls the regular TV audio volume to her liking.

Pa
Review №80

I had a wonderful visit with a new person in the office and I was very impressed. Jason or Jacob, can remember, was very careful with wax in my ears he was very patient and finally got the wax out that was attached to the skin in my left ear. that had been bothering me for over a year.. He had me come back the same day so I could have a new hearing test and found that my hearing aids we not performing well and sent to be checked in another place. Sunny, you made a good choice in this young man.

Jo
Review №81

Very thorough and professional good knowledge of individual hearing problems

Sh
Review №82

Love the staff and the doctors. My mother who is 91 had a great experience. The staff was patient, personable and kind. The doctor was knowledgeable and extremely helpful. He took the time to teach me how to help my mother with her hearing aids. I would recommend this office to anyone with hearing problems. Sherry Mendelson MD

Ba
Review №83

My very first visit here and I was a little nervous. The staff and Doctor were so kind, friendly and professional that I was put at ease quickly. Testing was very thorough and informative. My prescription solved the problem I was having perfectly

Ed
Review №84

Very professional and helpful, with my new hearing aides,thanks Dr. IAN

Ge
Review №85

Very thorough and answered all our questions informatively and patiently. Matt was excellent.

Ca
Review №86

Mattt cleaned out my ears, I can now hear better. Thank you Matt

ad
Review №87

Such a wonderful experience with audiologists Matt. He was extremely knowledgeable and and help me cope with my hearing issues. For years, I have not accepted my hearing loss and it has cost me opportunities to continue moving up in department. Yesterday, my custom aids were sent to the manufacturer and I will be returning back in 2 1/2 weeks. Just want to add: Matt placed a pair of hearing aids and I was blown away!!! Matt stated that he was talking at a very low pitch voice and I could not believe that I was able to hear him clearly.I can’t wait for my order to arrive!!!!

Ca
Review №88

Came in for exchange of hearing aids. Took me at exactly 9 am, the appointment time. My new aids were set up fast and efficiently, and I was on my way. People there are extremely friendly and water is always waiting for you when I come into the lobby. It is very much appreciated.

Di
Review №89

Dr Chris Johnson understood the limitations of my almost 95 year old mom in law. I appreciated his dealing directly with her and not acting like I was the decision maker! We left well informed and well taken care of.

Ca
Review №90

Dr.Sunni McBride, Founder of South Bay Hearing has been my doctor since 2011. Her staff is always professional and friendly. The office has a warm atmosphere, with candies, cookies and bottled water for her patients and guests.My recent visit, August 8, with Sunni was very informative. I’ve always found her to be extremely understanding and helpful in all matters, for which I am very grateful.I highly recommend South Bay Hearing!Carmen Senker

Da
Review №91

AS USUAL ALWAYS THE BEST.

Pa
Review №92

I have been having my hearing problems managed with hearing aids purchased at South Bay Hearing for several years. The fitting process was very thorough and the personalized hearing aids have made a great difference in my life. The staff is wonderful and very competent. When my aids need cleaning or servicing there is an easy walk-in service facility on campus. The whole operation from testing, fitting, and routine service is performed by very competent personnel. My current audiologist, Dr. Ian Gerzewski, is outstanding at testing and analyzing my hearing to make adjustments to my aids as my hearing continues to deteriorate. South Bay Hearing is an outstanding facility and I highly recommend them!2/9/21 I visited my audiologist Ian today due to a problem with my right hearing aid. He listened to my explanation of the problem I was experiencing, examined my ear canals, tested my ear drum response, and gave me a hearing test. Following that he thoroughly cleaned microphone ports on the devices and made some minor programming adjustments completely resolving the issue! Thank you Ian and South Bay Hearing for your wonderful service 👍👍👍

Ci
Review №93

Everyone at South Bay Hearing is professional, personable, and helpful. I was given clear information and lots of time to understand my options. I am very happy with my hearing aids as well as the follow up service. The waiting room is cheerful and comfortable (but there is rarely much of a wait) and the staff makes sure your questions are answered and you feel like a top priority. Both Sunni and Chris are excellent audiologists and really want what is best for you in your situation. I recommend South Bay Hearing highly.

Ru
Review №94

Great repair service.

Di
Review №95

Providing service is over and above the norm. Chris does more than adjust your hearing aids, services such as cleaning wax out of your ear and offering sessions on improving your recognition of words, sentences via a software program on an interactive basis.South Bay Hearing offers more than just hearing aids, their service support is excellent.

DO
Review №96

Very helpful. Great service

Sa
Review №97

It is not really something that anybody wants to admit to. That you are having a problem with or loosing your hearing. But the alternative to denying this is not so good. I have been monitored the last 5 years at South Bay hearing. I saw Dr. Ian and he asked me last time if I had noticed any changes myself. Well the first words out of my mouth were, of course, no changes. But then I started paying attention to did I notice any changes. I just went back and ordered hearing aids. Everybody, from the front, where you check in, to the back, and of course Dr. Ian have been wonderful. They know how to hold your hand through this process. And I needed and need hand holding. I would definitely recommend.

Ma
Review №98

South Bay Hearing Center is definitely the place to go, “whenever” there’s a hearing need.

Ro
Review №99

Friendly, efficient, knowledgeable. Dr. Ian fitted my dad with 2 Lyric hearing aids. So far, they are working flawlessly. Im very happy with South Bay Hearing

Vi
Review №100

The staff is so nice and the audiologists are very professional. Love the cookies and water that they have all the time. Great packages too!

Information
14 Photos
100 Comments
4.9 Rating
  • Address:3734 Sepulveda Blvd, Torrance, CA 90505, United States
  • Site:https://southbayhearing.com/
  • Phone:+1 310-803-9496
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Online care:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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