From the moment I walked in, Nate was very polite and helpful. I definitely made the right choice coming to this location.
The manager in the office was super polite. He answered all of the questions I had, and great customer service.
I came in and bought boxes. The customer service was amazing and the office was clean. Will be back again.
Good atmosphere in the office. Nate was very polite.
The customer service at this location was amazing. Raigan made the whole process quick and efficient. Definitely recommend this location if youre considering renting a unit with public storage.
Went to purchase boxes and the lady at the front desk was friendly and very knowledgeable. Will definitely visit this place when I need storage. The office was very clean and smelled wonderful.
Amazing place. Definitely would recommend.
Went in this location to buy a few boxes and Nate was so helpful. He showed me a few units and when I need storage I will definitely rent here. Reagan was nice as well.
Nate was great! Such a nice guy and runs a clean storage.
The compound, office and building is very well maintained.
Came into this facility and the gentleman at the front desk gave 10/10 service. Super polite!
It a nice place to store what ever you want. Its clean and it has cameras inside the storage building.
Raigan always provides great service with the space I need or questions I have, she explains things in detail and is really funny. Recently I have gone through some big changes at work and she took the time out of her day to listen to me with empathy and I was able to vent my frustration, she made me feel as though everything is going to be ok and work itself out. I never felt rushed or felt as if I was being a burden even though she’s busy catching a breath from being busy. Building is always clean,also.
Raigan and Whitney were great. Definitley reccomend.
The service is outstanding and the facility is well kept. Great management. Kudos
Excellent service and professional staff. Nate and Regan are extremely knowledgeable.
Raigan and Nate give exemplary customer service, facility is clean inside and out. I would highly recommend this Public Storage location, you will not be disappointed.
Raigan is awesome and the facilities are great. Best customer service hands down!
Very clean building! Raigan and Nate are awesome. Rates are good.
Nate is very professional and knowledgeable
Ms. Raigan and Ms. Whitney provided excellent service
Very nice and friendly
Nate was very hepful at the front desk.
Went to buy moving supplies customer service was great.
Raigan and Nate are fantastic N
What a Beautiful place and the people there are the Best!
They are awesome....Raigan and Nate
Clean, well lite up with lighting, friendly staff members, reasonable prices.
The facility is clean and very accessible. The staff was friendly, knowledgeable and professional. Liz is great! The rental process was quick and easy. They have camera surveillance and gated access with an alarm system. If youre looking for a safe, clean and secure storage facility, this is the place for you!
Ms. Alicia, Nate, and Dave are amazing! Customer service is outstanding! They are friendly and informative. They went above and beyond to ensure that I had a great experience. The facility is clean and they have plenty of loading carts to go around! I highly recommend this ezStorage location!
Beautifully clean. Easily accessible. The staff Rose, was exceedingly nice, helpful, friendly and kind. She was AMAZING! This PLACE is amazing. I wish I could give more than the highest rating!! Thanks!
The 1 star represents the rent increase-- this is 2nd time rent has been increased without any amenities to customers. It is a nice clean facility, however, costly. And at the time of covid-19 other companies are giving folks a break but not ezStorage they are raising rent.
I would never recommend this company to anyone! My storage was behind due to COVID, not to mention other reasons, I contacted the corporate office, and they told me I had until the end of the month like the 29th and I thought i would be Ok because Im a Veteran and my direct deposit post on the 27th however it actually will post today, I told them that I would be getting paid this week and they told me that would not help me, they had to sell my belongings! They said that the corporate office did not tell me I had until the 29th. Ive lost all my Military records, bank account information, kids and family personal information! tax documents and much more. All my fall and winter clothing along with my childrens items, tons of baby items for my grand children. The only reason I put all this important items in this storage was because my husband would not let me keep the containers at home in our work office. EZ Sorage was not only insensitive, they actually went up on the fees in the mist of COVID19, they did offer customers another month, however they add late fees and a auction fee over $100 before they even auction your belongings! I will never use this place, I actually dont want to ever use a storage company again, I will purchase a shed! By the way I actually think one of the employees didnt like me personally because I questioned her about how she treated me as a customer, and she was upset because I didnt hesitate to ask her about her behavior.
Make things simple. No hidden small letters, not extra charges nobody told you about. Rented a unit and returned it last week. All went smooth and well. Will return if ever need a unit.
Service is great!Would appreciate less expensive monthly charges! Otherwise Fabulous!
Very good service. Would recommend to anyone who needs low price and safe storage in the Waldorf area. A very helpful associate named Liz helped us out a lot. :)
My experience was extremely pleasant and professional. All of my questions were answered thoroughly and with great compassion. The representatives at the Waldorf facility made it a point to ensure that I lease the appropriate size unit to meet all of my needs for current and future use.
Very spacious and well air conditioned. Very nice deals for first month’s rent. Would recommend during this moving season.
Very nice place. I was very impressed as to how near and clean the place was. Employees were very kind too.
Wet clean. I’ve never seen a bug or rodent. Nice staff. Very accommodating.
Very nice storage units. Front desk worker was AMAZING! Free month❤️
There is something about the smell of thos storage place that is so fresh to me. The hours are reasonable as well.
Facilities are clean, secure, and climate controlled. the most important things right? Lol staff is also very helpful and insightful. This is my first time looking into using storage units and I am very pleased with my experience. Thank you staff!
Great customer service!!!! The representative went over the details of the contract thoroughly. The facility is immaculate. This is a very secured facility so you can rest assured that your personal items are safe. I am glad I chose to utilize this facility.
Great place to store my personal items, love this storage facility!! Raigan and Nate are awesome managers, very professional!!! Place is clean and, always on point! Go see them, they will not disapoint!!
Most wonder experience!!! Felt welcomed with smile as I walked through the door. Everything was explained and at set up to fit my budget. Ms. Michelle very courteous and filled with joy, respect, everything a customer is looking for in customer service.
This is the nicest storage ever they work quickly and always tend to leave smiles on customers, Mrs. Regan and Ms Michelle are very sweet and work with everyone no what the situation. The team is also very educated and can quickly give advice on what options are available. They always seem to make my mother day . I personally want to thank Mrs.regan and Ms.Michelle and the team for making us happy customers and we would recommend them any time .
Raigan and Nate are awesome! Very clean facility. Definitely recommend this place.
Very wonderful and friendly people! Very helpful people!! I had a great experience!
The staff is friendly, very efficient, and most of all knowledgeable about their job. The facility and my unit was extremely clean. I had the pleasure of working with three employees (I kept letting my reservations lapse). Each encounter was very pleasant. Oh, let me not forget, they ate funny, the clowned me about missing my deadlines. It made ma feel like I was apart of the EZ Storage family.
Its clean, good lighting inside and outside...and after a year of using the storage unit I dont have any problems with the employees.
Easy Storage of Waldorf is the best! OMG have been dealing with Reagan for years shes always pleasant and joyful. The place is clean, climate controlled & safe. Ive met other staff and they are wonderful. Met Melissa today and she is equally pleasant and helpful!
This a great facility. It is always clean and the employees are very very helpful and friendly.
Been a tenant for approx 18mo, loved every minute of my stay! even when I had issues and my direct payment stopped the customer service to get me squared away and back in good standing was immidiat. thank ez storage
Excellent customer service
Great experience-- all employees are knowledgeable and bright. Place is clean and seems to be well-organized. You won my business. Thank you!
This location is very clean and kept up well. Michelle was very helpful and pleasant. I would recommend this location to anyone needing a storage facility.
It was a very Pleasant experience, Mrs Alicia was very helpful and professional.
The staff were so friendly and made this process so easy! I definitely recommend!
Professional Staff, courteous, fast service, clean facility, wonderful overall I would recommend this storage unit any day! My husband and I were pleased! Thanks from the Green-Bey’s
Raigan is Awesome, and provides excellent customer service! The newest addition to her team, Nate, is lucky to have her guidance in the storage industry.
Customer service was GREAT. And very helpful and knowledgeable. Thanks for all your help in moving my things in my storage
Patrick and Darond did an amazing job! They were so welcoming and had great customer service! I love this facility!
Great location. Clean Facility. Easy Access. Just wish it were open longer in the evening.
Raigan and Nate are great. I have been storing here for years. Clean and professional
Walked in and Shontice assisted me right away. Very polite and detailed oriented. Showed me several units and even helped to explain what could work best for me. Thank you for the great service!!!
I would never recommend this place they are so insensitive with their customers, they auction their belongings without giving the opportunity to pay they are rubbish with their customers never go to this place better find another place to leave your things but never go here 😭😭😭😭
Raigan and Michelle are awesome! I have been renting here for years! This building is clean and my stuff is safe here! Great storage place.
I was referred by a friend and enjoyed my experience. My check in was fast & efficient. My check out was fast & excellent. Great experience.
This is a perfect place to store personal items. The facility is very clean and the staff is professional.I recommend to all to try ezStorage, you wont be disappointed...!
I wish I could give a negative star rating for this business. The units are high priced and the monthly fees are EXPENSIVE. If there is absolutely any other place nearby to store your items, please patronize them. I had to move some items quickly and it just so happened that this place was located on the same street as my items, however, for that momentary convenience I have paid dearly. I have moved cross country several times in my life and have stored items for indefinite periods of times in storage units in the past, but never before have I felt that I was being ripped off in the way that I have been with EZ Storage.
Nate and Alicia were so wonderful they escorted me to the lockers, answered all of my questions. They were so ver nice and polite. They knew everything about the lockers and process. I never ever get this type of Excellent Customer Service. Everyone please go to ez storage they will take care of you and the facility is soooooo clean. Thanks!
Nate is awesome! Great service and great service .Friendly staff
It was fast and easy getting in and out fast and the storage ben was clean and the attendants were nice and helpful .
More expensive place that Ive looked at but overall a nice company
My first move to storage and the employee Raidan and Michelle are Wonderful. They made my paper and understanding everything easy.Tthese 2 Lady have the best Customer that I have received in very long time.Their smiles will warm your Heart.Ladies keep up your wonderful work.Thank you.
Clayshawn Long was wonderful to work with! Very thorough with explaining all the details to us! She was excellent to myself and two grandmas!
It was a very rough day for me and immediately needed a storage unit, I came in on Tuesday Oct 9 around 2:30 met with Michelle she made my process very easy the storage unit was very clean I was very please with this company and Michelles customer service.
Very very nice and clean but you pay for it.
Very nice atmosphere and very easy to unload stuff accessible to the car. Very helpful staff as well.
Michelle has been extremely awesome. From customer service to everyday interactions she keeps me speechless!!! She is a great asset to EZ Storage. She’s a keeper!!! Thank you Michelle.
Regan was wonderful -- very nice, very polite, well-spoken. And not hard on the eyes;-D
Clean updated building. Raigan was extremely helpful. Great service!
Clayshawn Long helped me with everything this morning. She was just wonderful and so helpful. I recommend this place 100%
I would never recommend this place the worst place insensitive they increase your monthly fee, and if you dont pay everything on time they will auction your things without letting you know ever go to this place
Thank you Michelle for your excellent customer service and your kind personality. Keep up the outstanding work. Thank you.
Always clean and great customer service.
EzStorage Waldorf has been so helpful! Liz assisted me in choosing the right storage unit and showed great customer service!
Was good,very hospitable customer service and just the right amount of space
Extremely clean with friendly staff. Reagan and Nate are very professional.
Second time customer with ezStorage. Another awesome experience. Raigan our Representative was very knowable, informative, and fast I might add. Answered every question and concern. Very geatful for her awesome assistance.
Great staff. Very helpful. Place is always clean
Michelle was great she got me checked in promptly and answered any questions that I had about my storage unit! I would highly reccomend EZ Storage to anyone great facility with superb customer service!
Liz and Raigan were extremely helpful while giving the tour.
Great customer service, very helpful!
Great customer friendly service! Liz is very helpful!
Very friendly staff and nice storages. Raigan was friendly and really helpful.
Bethany is awesome her personality is grand she was helpful full information. Bethany offered me the best rates to ensure it was best suited for my needs.
Raigan was really awesome building was spectacular. Raigan has a very sunny and friendly disposition!!!
Mrs Reagan and Michelle are very helpful and thoughtful and they are always friendly and nice, great customer service and wonderful personality. Thank yall so much great team!!!!